Flow
About Flow
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Most Helpful Reviews for Flow
1 - 5 of 13 Reviews
Tia
Medical Practice, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Tia Flow Review 2024
Overall experience has been very positive, I look forward to continuing to use this platform as we continue to onboard new team members
PROSEasy and simple set up, the support team is phenomenal at responsiveness. They help support us during implementation and during our maintenance phase as questions arise.
CONSThe task management function is helpful but you need to click through several 'phases' to view what is required for completion (title, description, links, etc.) which makes the task list seem longer than it may truly be.
Lauren
Hospital & Health Care, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Efficient!
Flow made it possible for our company to reduce the number of other software and applications we previously used. We now use Flow for learning management, background checks, e-signatures, and employee file management. It's great to have one centralized location for everything.
PROSThe employee onboarding workflow has saved us so much time with our hiring process. We onboarded a physician in 2.5 hours! That included a background check, references, and an NPDB check. We have been able to onboard our team members in hours, which used to take days or weeks.
CONSAs an early user of Flow, there were some features we wanted that weren't yet available. The Flow developer was very helpful and took our feedback to make improvements and add new features.
Vendor Response
Thank you Lauren for being a superuser of Flow from the start & helping the dev team build a better solution with ongoing end-user feedback.
Replied November 2022
Stephanie
Hospital & Health Care, 11-50 employees
Used monthly for less than 6 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed November 2022
Management of Services
Overall HR file management.
PROSEase of use loading task links and task templates.
CONSCould use a better management tool to oversee employee tasks and notifications when complete.
Andrew
Hospital & Health Care, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2024
Ease of Use
Its east to navigate & everything is well organized.
CONSSome of the input fields are difficult to find when you have an error. Sometimes it will not flag a field it didn't like during onboarding whicg caued a lot of guessing where the error was.
Andrew
Health, Wellness and Fitness, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Flow is a game-changer for healthcare clinical team management
I like the versatility of the platform. Not only can we digitize and maintain all of our providers' profiles and certifications in one place; we can also build a sense of community amongst our clinical staff through the "educate" and "engage" tools. This is so much more than a HR management tool...it's really a new and much improved way of building community across our entire staff.
CONSAs an early user of the platform, Pivotal Health encountered some of the expected bugs and workflow difficulties. But this also allowed us to work closely with the incredibly responsive IT and customer support teams at Flow to build the platform intuitively.
Vendor Response
Thank you Andrew for those kind words and for giving us real-time feedback! Our micro releases are geared towards making tweaks and adjustments that provide the highest impact on the end users' workflow. Appreciate your teams' ongoing involvement in this process.
Replied November 2022