All ManageEngine ADManager Plus Reviews
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Anonymous
1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed April 2019
Great tool to manage Active Directories
Great tool, just need some adjustment period
PROSAllows you to see all directories especially if you service or support multiple groups in AD Simple to use, takes time to adjust if your used to the native window Great to use if you domain has many groups that need to be separated
CONSBogged server Some issues on errors functions like it does on the DC except more easier to read
Rishikesh
Information Technology and Services, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed October 2022
ManageEngine ADManager Plus Review
ADME is really helpful in respect of centralized management of organization resources such as users/computers /O365 etc .. Also the report feature of ADME is very phenomenal.
PROSADME give the full fledged experience of native AD & O365 along with reports facility which is very useful in terms of managing the users/computers /organization resources & be up to date on it.
CONSSome of the features like favorites & identity search are not compatible in ADME & its implementing process with organization AD & resources are very hectic & lengthy.
Reasons for switching to ManageEngine ADManager Plus
We wanted to use the full fledged functionality of AD & report services.
Ferhat
Verified reviewer
Higher Education, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
4
Reviewed June 2019
Easy to report
I really liked to use the java based software a few years ago, however, once you have more PowerShell experience you may not use the reporting tool. The other thing is the updates are not that great, they are still using java base which is very old. they may want to use html5 and more modern Programming languages to improve the software
PROSVery easy to install, and you have really useful AD reports.
CONSAutomation never worked for me, you can make good automation for the daily task if you learn more about PowerShell which will be really helpful, you may not need to buy the software
Michael
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed April 2018
Great Active Directory Management Tool that is well regarded in the industry and incredibly simple!
When we recently implemented Active Directory, we needed a management tool that would allow our System Admins to make changes for users and groups, but not have direct access to the Domain Controllers. Anyone I reached out to for recommendations referred me to ADManager Plus, and I am now one of the users who refers this solution as well. It was incredibly easy to implement, and is easy to learn to use (both for me and my less technical colleagues who have to use it). Support staff from Zoho was on hand to help install the software and get it up and running, and we had it up and running within about an hour. Whenever I have had any issues, the Zoho support team has been able to figure it out in a very short period of time. The fact that it ties in with other Zoho AD tools (Self Service Plus, ADAudit Plus, etc) is a huge plus - we were able to take advantage of bundling pricing to make things more reasonable for us. There are also regular updates to the tool to take advantage of new functionality and security updates, which help ease my Security teams' minds.
CONSMy only negative is that it can sometimes take a while to get a hold of a support person when there is an issue. I have waited a couple of days in the past (mid-week, not over a weekend). It appears they have outsourced their support staff, which may contribute to the problem of having a wide window of coverage, but I expect better from a large company like Zoho who has such great products. On top of that, the information on the customer forums is not usually useful or correct - so I have avoided it entirely since a few botched attempts early on.
Dean
Publishing, 1,001-5,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2021
ADManager+ - excellent integration with helpdesk
We have introduced a lot of automation from helpdesk using the API. This allows L1 technicians to perform functions they otherwise would not have access to in a secure manner.
PROSUsing this app to create new user accounts - it uses templates which can set a lot of changeable default field values, based on various criteria (such as department). We use the API to automate a lot of processes from our helpdesk software so we can click a button on a ticket and the action can place users in AD groups for example for various permissions (after approval). We don't even need to log into the app to do this. We also use the API to auto-disable user accounts and add expiry dates to leavers from info taken automatically from our payroll system. The auditing reports are great as we can easily find out who changed something and when.
CONSIt's not ideal for bulk technician management - sometimes adding one OU to multiple users can result in replacing the permission instead of adding it. The MFA option to remember the code for 180 days simply doesn't work (it asks for the code every day but it's not a showstopper).
Tad
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2018
We purchased ADManager Plus in early 2015 and use it extensively with 125 techs in over 60 countries
Automation and reporting functions let us improve our service level but spend less time doing routine tasks. Totally granular permission assignment capability. Rules-based templates, very customizable. Continually improving and adding new features. And there are frequent free online training sessions that improve our knowledge of the product's capabilities. Their tech support is very good to work with, very quick to respond.
CONSThe only problem I can think of is getting an invoice from Manage Engine in the form needed by our finance department so we could pay the maintenance bill.
Anonymous
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2018
Lot of active directory stuff to manage? This will help you!
Freed our servers from lots of sysadmins logging only to reset or create a report that they never remember how was done.... Lots of different reports about active directory structure are ready to generate. Have fun!
PROSLots of reports: users, groups, local and 365; Isolate managers quick and easy, so they have all options limited by the OU or OUs that the have permission to manage; No longer need to access from server; May create approval flows to pass through managers, and specific people before the user is automatically created, and based on templates.
kiel
Verified reviewer
Mental Health Care, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed March 2023
ME ADManager Plus can really overhaul your onboarding and user management.
Overall, based on the price and the time saving it's generated for us, it's been totally worth the money and effort to deploy.
PROSThe automation features. We could script our onboarding in powershell have it work. But being able to configure all the various job titles and have it add O365 licensing, groups, teams in MS Teams and phone numbers with a few clicks is SOOOO much easier to make happen.
CONSThere was just too many features for us and I feel like we were leaving a lot on the table for the specific features we needed.
Manikandan
Verified reviewer
Information Technology and Services, 501-1,000 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
1
FUNCTIONALITY
5
Reviewed January 2022
A unique Active directory bulk management tool
A unique active directory bulk management tool with unlimited features like bulk creation, modification, deletion and restoring of AD objects.
PROSThe tool can effectively manage the Active directory objects for bulk management and user friendly GUI supports us to create the bulk users, groups, OU etc.,
CONSThe integration with O365 and reporting is not that much good when compare to on premises management of AD. Support is very worst on manage engine tools need to be improved.
Michael
Information Technology and Services, 201-500 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed March 2024
Excellent reporting and compliance on Active Directory
The ease of generating reporting on Active Directory for compliance purposes
CONSDoes require more operational maintenance than a SaaS solution
Anonymous
51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2023
Well made product
All in all, this product is really well made and it will facilitate your management of the Azure environment in a professional way, I would recommend using it.
PROSThe most important feature of this product is having the ability to do bulk user management and file server permission management.
CONSThe Professional tier is a little expensive compared to the standard tier but other than that I don't see anything else.
Nicole
Government Administration, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
5
Reviewed March 2024
MangeEngine to Manage Onboarding
Managing AD accounts has never been easier! Previously, I dealt with the hassle of using AD directly and juggling various scripts just to create new accounts in our system. The onboarding process was a tedious affair for years until we made the switch to ManageEngine. It's like a breath of fresh air – tasks are now smoother and much easier to handle. Highly recommended
CONSThe GUI could be more polished and I did run across the occasional error with web layout and timing out