All Teamworks Group Reviews
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Anonymous
2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Great PEO with much better options than others that I found
They have been incredibly friendly and helpful. I want our relationship to be long term
PROSEasy onboarding and very simplified payment tools
CONSThe design was occasionally counterintuitive, but that may have been from built in redundancies
Reason for choosing Teamworks Group
The pricing was so much better and the team was super responsive. The others all took nearly a week to reply
Jillian
Construction, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
I am so glad I found you!
Overall I couldn't be more grateful to have you guys as our HR/Payroll company. I know that I have people I can rely on for all my questions and HR needs.
PROSWe have tried multiple other payroll companies and after signing up with you guys I have had so much lifted off of my plate. My administrative tasks are completely a one gal show and having your team behind me has been the best decision we have made this year. I don't have to worry about our payroll taxes, the payroll entry is simple, and the software is very user friendly. Not to mention if I ever have any questions you respond almost immediately and always respond in the most friendly manner.
CONSThe only thing that could improve is the timeliness of payroll being deposited. Some days its a day before payday and other times its the day of. QuickBooks would pay people 2 days early which was really nice and it was always that way so our employees could count on that.
Reason for choosing Teamworks Group
Price, customer service, and the onboarding demo was exceptional.
Reasons for switching to Teamworks Group
Quickbooks was expensive and Paylogics software was extremely hard to navigate and visually displeasing. They also were unable to fix some payroll taxes being inconsistent with an employee which was frustrating.
Angela
Financial Services, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed September 2023
Quick response
Overall the system is easy to use and the support team is great!
PROSI consistently received quick responses to my requests for assistance and trouble-shooting. This is much appreciated as I like to solve issues quickly and not have to wait and go back to things multiple times.
CONSWould like a more robust PTO request process. Ex: Ability to adjust employee requests without denying the request and sending back to employee.
Tiffany
Oil & Energy, 2-10 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Much happier with Teamworks services than our previous payroll service
So far we have been thankful for the quick and helpful customer service.
PROSAutomatic payment of state and federal taxes is extremely important to our company as well as the unemployment payments since we have employees in multiple states. The customer service and responding quickly to questions is another important feature to us.
CONSSo far it has been better than Paychex in every way!
Reason for choosing Teamworks Group
[sensitive content hidden] had been happy with your services with other clients.
Reasons for switching to Teamworks Group
They didn't keep up on our state and federal taxes like we requested and each month would change what was automatically paid. Things weren't consistently paid on time.
Carlene
Mechanical or Industrial Engineering, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Our experience
They are great.
PROSThey have been great to work with. Everyone has been willing and able to help whenever I need it. They are great to work with.
CONSHonestly, there are no cons for us at this time they have been great.
Reasons for switching to Teamworks Group
They would keep forgetting to keep up with us on our Workers comp and it ended up being cancelled one to many times
Hunter
Verified reviewer
Media Production, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed September 2023
Great for small businesses and everything in between.
Overall it has taken a lot of my plate personally and I am super grateful for that.
PROSThe team gets back to you promptly and it is very easy to submit reimbursements which I really like.
CONSI do wish there was a little bit better UI on the website to access everything, some more thought in design would be heavily appreciated.
Reason for choosing Teamworks Group
Personal connections and the intention to scale meant we would probably need someone to manage our benefits and workers compensation eventually so we decided to not do it in house.
Thomas
Motion Pictures and Film, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Wonderful addition to our company!
They're overall knowledge and willingness to help our small company, we get the treatment of a Fortune 500 company!
PROSSo easy to use, I've called them often and after hours, they always respond with the help we need and give suggestions on how to make payroll or HR better!
CONSNothing yet after years of their help to us!
Reason for choosing Teamworks Group
Support and knowledge
Dennis
Health, Wellness and Fitness, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Teamworks offers all the sevices that we need.
The Teamworks staff is very responsive to our questions.Their advice on personnel discipline issues has been critical for us.
PROSThe human resource advice is critical to our protection in difficult situations.Teamworks processing of our Employee Retention Credit claims was great.
CONSWe have no complaints with service or response to our requests.
Missy
Retail, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2023
Payroll Plus
I've used Teamworks for almost 10 years now. We have gone through many upgrades, employee structure changes, employees, new handbook, etc. Throughout it all, the customer service from [sensitive content hidden] has been top-notch. Both are very knowledgeable and patient and have always adequately handled our questions and concerns.
PROSTeamworks payroll helps tremendously with my hectic schedule. It's easy to use and maximizes my time. The number 1 reason we stay with Teamworks is for the customer service. Our rep is a rockstar!
CONSReports. Since the last upgrade, I've had issues with pulling my reports. I'm very thankful for our rep, [sensitive content hidden], who has the patience to help me get what is needed.
Reason for choosing Teamworks Group
Previous employee chose TW.
Nelson
Real Estate, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Teamworks is Great
Teamworks is hour go to HR team. We rely on them to help us take care of our employees.
PROSTeamworks cares about their clients. Anytime we have need to reach our for guidance or support they have the answer quickly.
CONSThe only knock on Teamworks is that they aren't in house.
Jared
Medical Practice, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Great service, competitive pricing
Good recommendations for ancillary products and services, good management of my particular business
CONSSome elements of the website are a little obscure until shown how to locate
Jerry
Computer Software, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Excellent payroll and benefits service for small to medium business
They’ve provided excellent and responsive service any times I’ve had a question of issue.
PROSTeamworks is very cost effective, much less expensive than other PEOs. And their customer service, even for a small startup like mine, has been excellent.
CONSThere are loads of reports available and it would be helpful for more info about which are the most important (such as getting payroll by quarter by person, which I have to look for each time)
Reason for choosing Teamworks Group
Local, low cost, comprehensive, great service.
Eric
Government Administration, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Teamworks - reliable payroll and benefits service provider
Great. Couldn’t be happier with your service
PROSDependable service for a critical element of running a business
CONSWith a good deal of employee position swapping, using more generic engagement tools like “payroll@teamworks” or “benefits@teamworks.com” could allow for frequent internal teamworks employee movement without causing challenges for third party users.
Sherry
Health, Wellness and Fitness, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
1
Reviewed September 2023
Teamworks has been GREAT. All employees there have been helpful and always .
My Teamleader at Teamworks is exceptional and is always available to help me. HR leader at Teamworks also great. I can honeset
PROSEasy to use and easy to navigate through.
CONSThere were no aspects of the TWG that I did not like.
Reason for choosing Teamworks Group
TWG was already in place here when I started in 2016.
Alana
Wholesale, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2023
Excellent & Professional
quick responses on customer service related issues
CONSThe new employee onboarding hasn't been the best and needs some improvement. No follow-up with new employees on use of timeclock software, making sure they have access to everything to get started, etc.
Geneva
Medical Practice, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Great service for the price!
I have had only great experiences with Teamworks! They have always been professional and efficient in their work!
PROSThe service is very easy to use and the staff is friendly and efficient!
CONSThat they do not open til 9am Pacific time.
Darcy
Hospital & Health Care, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
review
great team !
PROS[sensitive content hidden] were amazing while I was learning !
CONSI had issues with logging in every week for a couple weeks.
Whitnee
Sports, 2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Great service
We haven't had a single bad experience with Teamworks. The one time payroll MIGHT have been late due to a bank issue, they notified us in advance (and instead of posting at 12 am it still posted by 12pm that day). They are always on top of things and communicate clearly.
PROSI like how responsive they are and how they work with my needs.
CONSTo add new services you have to follow up. They don't hound you to add their other services. Which can be good, but also if you want those services it's in your court.
Jacob
Insurance, 1 employee
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed September 2023
The People Make Teamworks Great
It's been good. Getting quartly tax payments with payroll done were very beneficial, both for saving me some costs in taxes, but also with the quick support with just an email, or a few text messages.
PROSI like that they were referred to me by my accountant that said they were good, and they were. Things were easy, I got support from my point of contact with a simple text message. I've received quarterly emails asking for clarification on my quarterly pay-roll and taxes.
CONSThe online portion was hard to make work, but I think that's more because of my situation being a one-person company than it was any shortcomings of teamwork group software.
Bailey
Architecture & Planning, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Great service
Everyone at Teamworks is easy to reach and provides fast support for any issue we have. There hasn’t been a time where an issue has been unable to be resolved and I know I can turn to Teamworks with any question or concern.
CONSSometimes it is hard to know who to contact about what issue because there are different people for each department. If I send a question to the wrong person though they are good about making sure it gets to the right one.
Tyler
Electrical/Electronic Manufacturing, 2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Payroll
They handle our business so I don't have to worry about HR.
CONSSoftware access to data could be improved