All Praxie Reviews
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Irfan
Verified reviewer
Education Management, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Excellent Strategy Tool
I have purchased the Strategy Development Process app on your website. It is a wonderful product. I am currently working on developing an overall strategy for my business.
PROSEase of use and takes you through all the steps. The tool has saved me a lot of time.
CONSNothing comes to my mind. Overall the product is value for money.
Jeff
Venture Capital & Private Equity, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Great for those non-standard CRM and process management tool users
We are a venture collaborative tracking onboarding and engagement of many different types of revenue and partners. Praxie allows us to create customized boards to manage those complex and intersecting relationships. And, visualize our progress against milestones and goals.
PROSWe've tried multiple CRM and workflow management tools. As not the traditional sales organization, none provided the diverse functionality we needed - CRM, strategic planning, innovation management, and project management - without the significant time and cost on customization. Praxie allows us to manage and track the data and relationships that matter to us. And dashboard and measure them in ways that are meaningful to our company.
CONSThe impressive level of customization capability comes with the tradeoff of not being turnkey for most applications. This is not an APP-ified solution.[SENSITIVE CONTENT] and the team are great about creating the right architecture and tools. But, it is a process to get there -- but without the price tag of a custom Salesforce build. The other tradeoff for the customization capability is it is less intuitive to update things yourself than other software options and the system can require double coding or recoding to track intersecting data points.
Reason for choosing Praxie
Customization and reporting capabilities
Reasons for switching to Praxie
Inability to generate the types of reports we needed for our various processes and stakeholders.
Magnus
E-Learning, 1 employee
OVERALL RATING:
2
EASE OF USE
3
VALUE FOR MONEY
1
CUSTOMER SUPPORT
2
FUNCTIONALITY
1
Reviewed May 2022
Worst Software Ever
The experience of using Praxie left much to be desired. Despite providing many apps and templates options for their users, none of them work beyond the surface level. I tried using the PESTLE template, which was a big mistake. There were no options to change anything, except the text boxes on the far right side. If you write too many characters, it simply will not include it in the final exported file. The bottom functions can barely be seen or accessed on the PC browser, making it very difficult to export and save files. Lastly, many barriers have been set in place to make as difficult as possible for users to provide any feedback or reviews on the service. Instead, tehy opted to only show a select a few (possibly fake, hired or biased) reviewers to give them 5/5 stars on every review! I hope someone will be fortunate to see this review after it has been buried beneath all the bull on top.
PROSThere is nothing positive to say about Praxie
CONS- Terrible interface - Terrbile browser integration (can't access bottom functions) - Basically zero customizability options for Templates - Garbage export function (won't include all written material)
Vendor Response
Magnus, we're sorry for your poor experience during your trial. We indeed do have many satisfied customers, but we understand that some of our features, or lack of features, during our beta launch were not satisfying to you. Our support team is always here to help, so please contact us anytime at support@praxie.com and we will be happy to address any further issues you may have.
Replied June 2022
Jeff
Building Materials, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2022
Project Management
Our overall experience with the Praxie team has been exceptional. They provide a top notch software that meets our needs and works with our processes to launch new products. If a unknown problem exists, they work quickly on a solution that meets our expectations.
PROSOne of the best features about this software is it is 100% customizable. As we searched for programs, we found many of them having too many bells and whistles that we just did not need. Praxie provides a platform that the customer is able to make to fit their own process, not just something out of a box.
CONSThe least features I like about this software is not providing some functions that an out of box software would have. There have been a few features we found we needed to have that wasn't readily available, but the Praxie team worked hard to produce and provide as asked.
Reason for choosing Praxie
Came down to the ability to customize our own process versus paying for options that don't aid into how we go to market.
Philippe
Packaging and Containers, 10,000+ employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2022
Easy to implement and user friendly
We started to use Praxie to share dashboards on portfolio management at Group level, then jumped into brainstorming ideas campains.
PROSThe canvas board is just something wonderful. You can taylor your dashboards easily the way you want without any IS support.
CONSTo modify some card templates requires some learning curve. Not exactly WYSIWYG
Reasons for switching to Praxie
We have now an integrated software for dashboards but still continue to use Praxie with pleasure for brainstorming.
Sébastien
Packaging and Containers, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Great Platform to support innovation
Ease of use and flexibility are very well appreciated. I love the ready to be used templates and real-time bubble graphs showing visuals to monitor projects.
CONSThe platform fits perfectly my needs, so nothing to change...
Justin
Electrical/Electronic Manufacturing, 5,001-10,000 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Southwire
Overall, excellent product easy to use and simple to train.
PROSSupport and customization to better define our needs.
CONSSome of the glitches but they are addressed.
Peggie
Think Tanks, 51-200 employees
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Customized Innovation Management and Strategy Dashboard
Excellent. Highly recommend.
PROSPraxie has one of the most robust innovation management platforms on the market, which isn’t just based on leading edge best practices but is fully customizable to incorporate other tools, templates, and data. The team includes experts in the innovation process who provide thoughtful guidance in a highly collaborative process as part of their approach. Their support team is highly responsive and addresses any issues quickly and efficiently.
CONSThere is still some work to do on data editing.
Reasons for switching to Praxie
To digitize our process
Russell
Pharmaceuticals, 10,000+ employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed May 2022
Russell Beckerman
Great experience working with Praxie and the team. We look forward to using and iterating on the tool and potentially expanding to other applications in the future.
PROSI like the optionality and flexibility of the platform to build what we need for our particular business case. Additionally, [SENSITIVE CONTENT] was very easy to work with and was helpful in addressing all of our needs for the platform.
CONSThe way things are linked can be quite confusing to operate in as a new user. The tutorials certainly helped here. I also would like more flexibility on formatting of the dashboard graphs (ie. easier to read date format). Lastly, an automated back up would really be helpful in the future.
Reason for choosing Praxie
n/a
Jonathan
Verified reviewer
Information Technology and Services, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Outstanding content library and templates
Excellent - satisfied customer and will be a repeat user.
PROSAfter a fairly extensive search, Praxie consistently showed up as having the best set of pre-built content that I could find anywhere. In general the system is easy to use and the customer service is top-shelf. There's a lot in Praxie that I haven't explored yet, and I'm keen to come back to it and find out more.
CONSAs a new user I found navigation to the things I wanted sometimes a little difficult, but was always able to find what I wanted after a small effort.
Reason for choosing Praxie
Praxie has by far the best content content, templates and other tools compared anything on the market
Katherine
Hospital & Health Care, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Praxie Review
Ability to customize process to suit the business
CONSNot all data can be accessed across boards and may need to double input
devrim
Package/Freight Delivery, 2-10 employees
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed June 2022
charged for signing for trial
I waz invited by email to have a trial for the software by providing my credit card details. Just saw today that it was charged for an enitire year. Nothing shows on the billing section and did not receive an email notification about this purchase. No contact/customer support is shown on their webpage. Seem dodgy to say the least.
PROSDid not have a chance to review the software yet
CONSI did not have a chance to try the software yet. Even though I was charged for a year my trial subscription shows as being expired
Vendor Response
Devrim, we're sorry for your poor experience. Sometimes our confirmation email with your subscription and support information go to spam, which is likely why you didn't receive our communications. You can always contact us at support@praxie.com and we will gladly help resolve any billing or support issues you might have.
Replied June 2022