Auto Emails not customizable without you knowing HTML coding. No customer service- you have to email anytime there is a problem and there are tons.

It's super easy to use and their team is constantly making updates and releasing new features showing that they are focused on improving the product.

Just very poorly written and designed software. Also just a terrible company to do business with.

One of the things that is a downfall in Mariana Tek is the inability to split a sale. That was the biggest weak spot I found.

All emails come in unsubscribed when you convert from mind body which is a total nightmare. Sales reports are terribly hard to read.

This allows for a consistent experience across web, mobile, backend, etc. Additionally, it's easier to add functionality and for partners to also build integrations.

Amazing onboarding and training. Every question or concern is addressed in a very timely manner.

The interface is pretty and much better client app.

Being able to set booking limits, tagging clients, and having total control over how contracts are used has been amazing.

Customer service is amazing. Their training and ongoing support is great.

API is terrible - every other software they integrate with has data issues due to their API.

The onboarding process, the customer support and the functionality are all superb.

Make you pay thousands to have this software set up.

I love working with the Mariana Tek team. Since they are a smaller company, their focus is on customer service and you can tell.

The interface is beautiful and everything is built on top of a solid API.

Beautiful and easy to use product--not worth the onboarding.

Not flexibility to adjust booking and check in windows past the start time of a class.scheduling session is atrociously inefficient and eats up so much employee time.

Requires third party Mailchimp/Mandrill to sent basic transactional emails (reservation confirmed, cancelled, etc) which is insane, no other software requires that and has the basic emails built in.

Best software for wellness company management.

The HORRIBLE ClassPass integration is a much bigger burden than I thought it would be - just this alone would've been a dealbreaker to switch from ZingFit.

If you need to access it on the mobile, the business app is limited to viewing sales and class schedule information.

The software is beautiful, easy to use, self-explanatory, and super robust.

We love Mariana Tek and love working with every individual we have had contact with.

Everything has been easy peasy. And their customer service has been OVER THE TOP, before and through COVID.

Still difficult to find reports and we have to pay for other software for CRM.

However some of the great features, that we really take advantage of are the installment options, promotions and discounts. We find everything to be very intuitive and easy to use.

It is very difficult to think about a problem that was not quickly solved.

After we learned how to make it work the time spent entering programs is relatively small & easy to understand. The integration with our email service has also be very helpful.

There is an Amilia Staffer ready to chat with you online within a few minutes of having an issue or question. The client facing portals are attractive and for the most part easy to use.

All the features I was looking for at an affordable price, and great service.

It has been helpful to utilize Amilia for both marketing and registration. The customer service has been very comprehensive when I need assistance.

It makes reconciliation difficult on behalf of the whole department.

E.g. A person that registered for classes for the whole month will have a full page of discounts/classes to parse, which makes cancelling a hassle.

I like the ability to integrate the store via iFrame, as well as their customer service. Their help staff are all great.

It makes it hard to write guides or standard operating procedures for software that is constantly changing.

Mine and staff's overall experience has been wonderful and challenging, in a good way.

The experience has been wonderful. The training was completely different from how we ended up using the software but ultimately its been quick and easy to learn/implement.

The activities are easy to set up. Clients are easy to put in.

As previously mentioned, because the software is innovative and new, we are learning just like Amilia is learning and the benefits from this will end up being very beneficial for everyone.

The software is intuitive and the customer service is outstanding.

I like the ability to message the Amilia team and get things done at their earliest convenience. The team is always helpful and works diligently to resolve issuse.

They are ugly and formatted poorly for print. CardPointe (card connect) is the only card processing service available.

We do 50% of our revenue in facility rentals & the process they do have is fairly limited.

My overall experience has been great. Very useful and affordable software for our non-porfit that does family building seminars.

It is super user friendly and easy to communicate the programs with our patrons.

I like being able to help clients sign up for the class with ease and even set up payment plans for them so they don’t feel financially burdened.

One of the main problems is that the information in the canned reports is not uniform across the reports themselves. So, trying to compare information across reports is very challenging.

It has the huge benefit that can be used in a very basic mode, or you can implement as much as business processes you have. A huge benefit that they offer, it is the customer support.

US Dollar

Mariana Tek is a business management software that helps boutique fitness studios build a community and enhance clientele experience. Key features include waitlist & class management, class scheduling, billing & invoicing, attendance tracking, API, email marketing, online booking, and point of sale.

The platform assists fitness studios with membership management by offering functions like single sign-on, geo-located check-in, enterprise-level reports, and much more. The software allows clients to secure reservations and helps businesses optimize class attendance with counts & milestones. It provides automatic no-show and late fees processing and marketing tools to promote client acquisition and retention.

Mariana Tek assists business owners to increase revenue with the bring-a-guest framework and allows them to manage all studio locations with a single login. Mariana Tek enables studios to offer pre-ordering of amenities like water and bike shoes directly to their members.

LongDescription

Employee Management

Payment Processing

Real-time Scheduling

Access Controls/Permissions

Contract/License Management

Client Database

Online Registration

Wait List Management

Attendance Tracking

Communication Management

Class Scheduling

Calendar Management

Room Booking

Promotions Management

Multi-Location

Self Check-In/Check-Out

Email Marketing

Mobile Access

Online Payments

Capacity Management

Membership Management

Marketing Automation

Alerts/Notifications

Online Booking

Class Management

Automated Scheduling

Event Management

Calendar Sync

Billing & Invoicing

Customizable Branding

Reporting/Analytics

Point of Sale (POS)

Member Management

Appointment Scheduling

Inventory Management

Check-in/Check-out

Electronic Payments

Recurring/Subscription Billing

Mobile Alerts

Customizable Reports

Activity Tracking

SMS Messaging

Credit Card Processing

Attendance Management

Customer Accounts

Customer Database

Registration Management

Data Import/Export

Booking Management

Social Media Integration

Email Management

Website Integration

Activity Dashboard

Reporting & Statistics

Reminders

Customizable Templates

Discount Management

Facility Scheduling

Customizable Forms

Client Management

Staff Management

Instructor Management

Third-Party Integrations

Rewards Program

For Yoga/Pilates Studios

Please contact Mariana Tek directly for pricing details.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

Mariana Tek

In Person

Live Online

Webinars

Documentation

Videos

SmartRec is a recreation management solution that helps public organizations manage bookings, schedule employees, track attendance, create pricing strategies and more on a centralized platform. It allows park and recreation agencies to build and distribute custom forms and waivers to manage registrations and collect residents’ information.


SmartRec enables administrators to issue waitlists, maintain registration restrictions, organize fundraisers, sell merchandise and generate financial and activity reports. Supervisors can create community segments and groups for targeted activities, discounts and scholarships. Additionally, it provides a separate customer portal, which allows residents to access digital membership cards, activity calendar and transaction history.


SmartRec facilitates integration with several third-party solutions, including Google Analytics, Google Ads and Facebook ads. It also provides iOS and Android mobile applications, allowing users to track activities remotely. Pricing is available on request and support is extended via email, live chat, phone and FAQs.



Mariana Tek vs SmartRec

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