Efficiency and Sanity. Everything in Walla has made running the studio more efficient, which in turn has offloaded a TON of stress from me personally. I was literally on the verge of throwing in the towel (mid pandemic) when we decided to make the switch to Walla. My zest for this business was renewed by diving into and loving Walla. On top of that... it was so much more simple and efficient than I'd known was possible. Simplicity, Clarity and [SENSITIVE CONTENT] client services. I've loved all their people too!

The entire platform is clear and simple, easy to read and navigate. For everyone involved... the teachers love it, the clients love and admin (me) loves it. We are 100% more effective on all levels because of the big picture we get from this platform.

The mail platform hasn't been as easy for me as I'd hoped. We've tried a couple different things and Walla has been extremely helpful in trying to make this smoother for us. They've gone above and beyond to help create ways to make this better.

We absolutely love using Walla's "Online Booking" for our yoga studio. It's got a great look and feel that we and our clients really enjoy. What's best about Walla is how reliable and easy it is to use. We've noticed our clients are super happy too, because they never have any problems with the software. This is a big change from the old software we used, where our clients kept running into issues. Switching to Walla has made things so much smoother for us and has helped our studio grow more than we ever realized was possible. Plus, features like the easy-to-understand Membership Reports and the cool 'buddy pass' system have made a huge difference in making everything run like a dream. Walla has so many unique features and capabilities that you won't find with other software systems. They're the best at keeping clients on your website and not pulling them off to the booking software. We love it!

Walla is a newer company so it might lack a few features compared to the biggest competitor out there, but we don't mind because it's so much more reliable and looks better than any other software available.

The support team made sure that all of our concerns were heard and prioritized. It's a lot to migrate from a previous software that contains 9 years of client data. Although the transition was a little rocky (as any software change would be), they stuck by our side through and through and continue to take requests for improvement. We love working with the Walla team.

Walla's user friendly (and beautiful) interface allows for simplified training and less manual intervention with clients.

The plan management needs improvement, including associated visits, booking procedures and clarity of expiration dates.

Walla has acted more like a business partner than just a software provider ever since I signed on with them. Their customer service goes above and beyond every time, and they are very receptive to feature requests. In the few months we have been using Walla, they have implemented many of our requests—it just keeps getting better every day! I feel supported, respected, and championed by the team at Walla

Walla is a dream to work with. The intuitive, fast, and responsive interface was easy for everyone on my team to adopt. Our students love the App--especially the ability to easily bring guests with them to class using the built-in Guest Pass feature. The automatic late cancel / no show penalties bring in enough revenue to cover the expense of the software with the added bonus of training our students to have good class registration habits!

Walla does not have the level of reporting that Mindbody has, so there are times I feel like I'm only seeing the tip of the iceberg of details of my business when sometimes I want to dig in and get the nitty gritty.

Walla is a game changer for us. We no longer worry about our software or feel like we need to apologize to our clients for the clunkiness of the software. This software has been well thought out, beautifully executed, and is carefully nurtured. We are happy to be a part of the beginnings of this software that we know will be number one in our industry. Our onboarding experience was a complete breeze, the team made everything so easy and so transparent. I'm very grateful for finding and diving into Walla!

Walla is intuitive and simple, yet incredibly powerful. Our students can register with an ease we have never experienced at our studio, we rarely have client issues logging in or creating accounts. This is first and foremost important to us. The reporting is unbelievably amazing and one of my favorite features. What used to take me HOURS to manually compile in two other softwares is INSTANT in Walla. Having access to these metrics so easily is a game changer for our business. We can keep track of KPIS without spending hours manually compiling stats. We are able to give our staff real numbers to rate their performance and we are able to focus on what matters the most. The automated campaigns, especially the new student one, are incredibly amazing in securing long term business.

I love everything about Walla! The only things I have to say are simple feature suggestions that I think as an owner would be nice to have within the already amazing software such as a marketing suite (newsletter creation) and being able to have students automatically see enrollments in the Walla app.

Walla is the real deal.Overall it's a fantastic product for managing clients, plans, classes, staff and all our financial transactions.We have greater reliability and transparency than we ever did with Mindbody.The support, R&D and senior management of Walla are highly responsive, friendly and knowledgable about their fields.Working with them is like we are one team, friends and colleagues.

Clean, simple and most importantly *reliable* platform for our business. One responsive UI for all platforms.Consistent user experience and "just enough" features to get the job done well

Managing inventory is currently missing in Walla however have had great discussions with the team about what a MVP looks like so expect to see it in next year or so.Detailed (and accurate) financial accounting is possible, however requires some custom work to consolidate - again great discussions with Walla team and do expect movement here in time.

It has been great! The team is usually on top of problems quickly, they have all been responsive, friendly, and actually helpful. The software is easy to use, my instructors and students all love it!

Walla is very clean and easy to use! No longer to I have to track things down to solve problems.

Better CRM management would be awesome, and even though it has gotten so much better, more reporting and also being able to take care of invoices and inventory would take away so much from my time and energy. :)

We moved from another big name company and we have not missed them at all. The ease of use for staff and clients has been huge for our business.

I would love for enrollments and appointments to be as seamless as classes. And I would love more automation options (I know they’re coming!)

Overall experience is fantastic. We had another prominent studio management software prior to this and it was routinely mind-numbing. Walla is a pleasure to use and provides me with the functionality I need to get administrative stuff done quickly and easily, so I can focus more on the fun parts of owning and operating a yoga studio.

Walla is so intuitive in its design that learning to use it takes virtually no time, which is amazing for me as a studio owner personally, but also for our team and new team members. You can tell it was intentionally designed from scratch to prioritize the features that are most important to operating a studio.

It's hard to come up with something I don't like about it. The only EXTREMELY MINOR "con" may be that some of the features are still being developed, because it is new software. But I also like that being a new company, we as users have direct access to company's [SENSITIVE CONTENT] and other core team, so we can help influence that development.

My overall experience with Walla has been great. I was amazed at their ability to transition 12 years of studio data in a very short amount of time. Switching was seemless and overall they help us operate more efficiently.

Ease of use from a management POV + the user experience of booking and managing schedules is a BREEZE! Our teachers also love the ZOOM integration, it has made their job very easy and starting livestream classes is just one click away.

We have had a few hiccups with some newer features. The good news is the WALLA team is dedicated to fixing issues and making sure we have a highly functioning software.

I did not realize how much time I was spending helping my team and customers use my booking software in the past. Walla is so user-friendly and intuitive. It has helped my studio grow naturally.

What I like most about Walla is the high level of customer support and engagement. This software was created by studio owners and managers who understand the unique features we need so we can serve our communities well. The [sensitive content hidden] takes the time to meet with owners through monthly webinars that are informative and interactive. The customer support team is responsive. New features and updates are added weekly. Walla is always growing and improving just like our businesses.

I have no complaints about the software features or customer service. I wish it was more affordable for smaller businesses like mine, but you get what you pay for so it is worth it to me!

Walla has made the back end of managing the studio less time consuming and allows for more interaction with the client base without adding more time to the task. That in and of itself has been a HUGE help for our boutique studio that is still trying to grow.

Walla is absolutely one of the most intuitive software systems I've ever worked with. The onboarding process was extremely simple as was the integration for our studio. I was nervous about clients being able to use the system but they gave rave reviews about its ease from the very first interaction with creating an account. It updates in real time, which is extremely convenient and all of your important information is literally listed and easily accessible with just one click. Everyone from the software demo to the onboarding process was beyond pleasant to deal with and absolutely made the switch less daunting and pacified a great deal of the anxiety!

There are some features that were not/are not available just yet and you don't realize it until you need them. That being said, Walla has been extremely receptive to the feedback and they continue to add the features as they grow and develop the software.

I love that I don’t need a separate app, the scan code makes it easy to create an account, it’s easy to get customer service on the line for help. Background features are easy to run reports and set things up

Customizing 3rd party events, I wish walla would hold money until events happened and pay it out after the fact

LOVE the individual support from everyone on the Walla team. They truly care about the businesses that use their software. The product is so user friendly on the client side as well as the administrative side. 100% satisfied with our switch from MBO.

they just solved the marketing and contact list issues with their new marketing suite!

Phenomenal experience. Super helpful.

Love the ease of communication with the team. I don’t dread having to talk to them like my previous platform. They are so great and feel like your friends. Easy to use, clients love it.

Anything I might not have liked like a certain feature has already been added since I’ve joined. They are great.

They truly are available to set you up for success.

The Walla staff is very relatable. They have all been in the boutique fitness business, many of them are former owners. The whole concept of Walla is is help you be successful, successful clients stay with what work!

There’s one very minor oddity, making a plan inactive on one page but having to go to an entirely different page, that’s not “plan management”, in order to reactivate it again.

The experience has been amazing. Th onboarding team went above and beyond. After we were rolling they email weekly to make sure things are ok. We are so happy with the move and would suggest any boutique studio who is thinking about moving platforms.. do it!

Walla has been an amazing addition to our studios. The most important thing is our customers and being able to make everything easy for them. Walla has done this. From the ease of bookings, to bringing a guest and the in app announcements. Walla has been a huge win for us. The integration was handheld and we thought there would be a lot of problems but it was very well received.

There are a few things that are missing BUT the Walla team listens. At any time I can email or call and someone responds immediately to a question. The Walla team genuinely cares and has studios needs in mind. For what we were paying before moving to Walla the small things that they are working on is well worth it.

It's been a lot easier than I anticipated, I love Walla and everything they stand for and I feel you truly listen to my feedback.

I picked Walla because they're new and the underdog just like me starting out! I appreciated all the effort they put into the features for client connections. It's seems they have thought of everything. The studio I worked at used Mindbody and we seemed to have way tooo many down times and no USA connection so overseas and "holidays" you would be SOL till 1am our time. I love that they choose real life studio instructors and owners to work for them. PS The flowers when we opened, the best!!

Class pass integration was rough but we got it, I don't like that it's hard to keep up on new hidden features, if it wasn't for Athena I would have been pretty lost.

It’s been very easy and nice!

It’s very user friendly and I can do everything from my phone which makes managing the studio easy!

I don’t like the “find contact” tab on the top of the class roster because everyone uses that tab instead of the “add to class” tab.

Very positive

It's super user-friendly. Love supporting another female-run business where there's genuine care for its customers.

The response time from customer service has been way too long at times but I believe they've been working on that. There were some additional capabilities around automated messaging and retail that was part of the previous software we used that I miss.

Genial! :D

Tiene una interfaz increíblemente bonita y fácil de manejar, con un montón de funcionalidades que te permitirán simplificar tus gestiones del día a día. Muy útil para poder analizar tus clientes para intentar maximizar ingresos.

Estoy encantado y hay pocas cosas negativas. Por poner alguna pega, quizá el precio, que podría ser un poco más económico.

I like that I can easily book my classes for the yoga studio. It is simple and relatively easy to follow.

I miss some of the formatting and ease of search that was used with the previous studio app.

The interface of this product is stunningly attractive and user-friendly, packed with numerous functions to streamline your daily operations. It's highly beneficial to evaluate your customers and enhance revenue.

I am extremely satisfied overall, with only a few minor drawback. To mention some negatives, the cost could be slightly higher.