Especially pleased with the service desk help! very helpful and friendly.

The support for customising to our needs was excellent. We may be able to use this going forward with paid classes.

I lost count how many screen-captured videos I send this company to improve their software. The worst part is that their software is sitting on unreliable foundation that causes periodic outages.

I am impressed by the quality of the product and customer support; absolutely excellent.

I love the interventions with multiple platforms like google analytics, add a book now on Instagram and especially a schedule directly on google business.

I think if you have Urban Clap type model then this softwares suits best and more than that their customer services will make you extra glad and confident.

Very easy to use, website integration, brand customization, AWESOME tech support, easy to navigate.

Horrible user interface, features that do not work, slow website, too many complaints to list them.

I love the chat feature they have and the staff is knowledgeable. Their response time is quick and they are always able to help with whatever I need.

I am very happy with the program now, and when I have had any questions or need help with anything rep is very quick to solve it.

Google Calendar sync worked perfectly well and made it easy for staff to block time without logging in.

Having a free trial has helped me to try and see if its best suitable for my business and it has been a pleasure using the service.

It is user friendly, client friendly, professional and provides opportunities for growth within your company.

It has all the feature you need for appointments scheduling, it has a free plan to get started, and their support is great. Very easy integration into my website and ease of use for customers.

Customer Support has been helpful in helping me and my company navigates through the site and settings. So far perfect customer service and that means a lot to me.

I am thankful to Appointy founder that he had solved my most significant hurdle of business, the best part is it can also send an auto reminder to your clients and easy to manage things with clients.

We ultimately switched to SimplyBook. Me to save money and use Zapier.

Good price and very great support. All the staff is ready to help you right away.

It often freezes in the middle of performing administrative operations. Sometimes fails to send notification emails (reminders or cancellation).

The 5 staff limit for $49.99 month was simply too expensive for our taste. We also had issues with the API also provide to be difficult to maintain with a developer.

I'm so thankful for this company as they truly have saved me money and my clients love the online booking option. As a User, they have great admin interface and client support.

I was even able to track attendance in some of my meetings. The facebook integration feature was nice also, i use that a lot with other programs.

Appointy has a lot of flexibility and features that can be customized to your business needs. Also, their support team is responsive 24/7 to answer questions about the software.

Works like a charm Very user friendly, and with the help of your amazing customer service, even the least tech savvy person, like myself, can quickly become a pro.

Good price, great support, very interesting functionallity. Mobile app also available.

When we presented our needs in detail many times over, they agreed they could handle them in the end, they were unstable and unable to deliver.

However, we only used it to dispatch work to our mobile techs and that part worked seamless. The techs loved the simplicity of the software.

That didn't change the fact that FieldLocate is an inferior product with no real support.

If you look on their website and talk to them, they will sell you the world. The invoicing is pathetic on this software.

Their licensing practices -- with the annual commitment -- is unfriendly and unusual in the software licensing world, in my experience. Terrible overall experience.

Since then the support from FieldAware has virtually disappeared and 3Plenish have been close to useless.

I use this software on a daily basis for my job. After the recent set of updates it has improved it hugely.

They never delivered what was asked of them. When I tried to break the contract, because I was not receiving what was promised, the threatened to sue me.

It is goos and easy to use software. It help to organise operation.

It's easy to sort through the customers with the search feature, and the itemizer allows our techs to better organize our parts cost.

Customer service is not consistent on there advise. Setting up the software to track key customer information is difficult, and report design is very limited.

The technical help is immediate and effective.

They fix one problem with sync and another arises.

FieldAware has been an extremely stable and reliable platform for us, functioning without fail and providing good standard features. But I am particularly happy with the ability to customize fields.

FieldAware is visually easy to read, quick to dispatch and the setup and implementation is quick.

The road-map process for new feature requests can be vague at times.

Overall, fieldaware has been a great fit for our company.

The mobile app is very user friendly and works good. The price book is very easy to set up.

The software WHEN it works is good, adding photos into job sheets is easy and creating job sheets on the fly is good.

Ease of use, pictures, and operation. Dispatching was smooth and reports are good.

The inability to get Field Locate to  SYNCH with Quick Books is a major disappointment for our administrative staff and management. This very feature was a major part of my purchasing decision.

FieldAware makes it easy to manage field crews.

Reporting is very limited, Customer service is quite bad.

Poor integration options. Not modeled to improve field performance in ways you might expect from typical service management software.

It doesn't work properly and the support is terrible.

The scheduler itself is really handy and a great way to keep an eye on who is where.

Outstanding- will help create the system specific to our business. Continuous Upgrading the system.

They are willing to help you and your business any way possible to make this product work for your company. The mobility of the product is the very best.

No default tax setting, and difficult to carry out some requests with the ipad version.

When we first implemented this program we discovered very quickly how limited this program is.

The software could be great if managed correctly but their back office team have no care about customer service.

US Dollar

Appointy is a cloud-based scheduling solution that helps professionals and businesses to manage their appointment scheduling activities and routines. The solution can be tailored to suit businesses across industries such as healthcare and wellness, education, medicine, professional services and more.


Appointy provides users with website widgets, which help them to accept appointments directly from their websites and custom sub-domains for booking page are also available. Facebook integration allows users to add booking functionalities directly to a company's Facebook profile.


Users can also specify available time slots, set event capacity and track attendance. Users can set monthly or weekly restrictions on classes and allows students to schedule recurring classes. Mobile applications for iOS and Android devices are also provided.


Services are offered on a monthly subscription basis that includes support via phone, email and through an online help desk.



LongDescription

Payment Processing

Real-time Scheduling

SMS Messaging

Group Scheduling

Confirmation/Reminders

Credit Card Processing

Invoice Management

Attendance Management

SMS Reminders

Team Calendars

Customer Database

Recurring Appointments

Class Scheduling

Calendar Management

Room Booking

Data Import/Export

Multi-Location

Availability Indicator

Booking Management

Email Marketing

Online Payments

Resource Scheduling

Social Media Integration

Real-Time Notifications

Website Integration

Alerts/Notifications

Online Booking

Reporting & Statistics

Reminders

Automated Scheduling

Availability Management

Calendar Sync

Billing & Invoicing

Multi-Language

Discount Management

Ratings/Reviews

Customizable Branding

Facility Scheduling

Reporting/Analytics

Contact Database

Employee Scheduling

Customizable Forms

Appointment Management

Customer History

Third-Party Integrations

Appointment Scheduling

14-day free trial, no credit card required.

Free plan - for 1 staff, 5 services, and unlimited bookings.
Pro Plan - small business: $19.99/month (billed annually) or $29.99/month (billed monthly).
Business Plan - medium business: $39.99/month (billed annually) or $49.99/month (billed monthly).
Enterprise Plan - multi-location business: from $59.99/month (billed annually).

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Appointy

In Person

Live Online

Documentation

Videos

FieldAware by GPS Insight is a field service management software made specifically for businesses who have a mobile workforce and want to get organized, automated, and connected to their teams in way that simply cannot be done manually. With FieldAware software, you can get the job done faster, smarter, and safer and without all the headache of paperwork. 

No matter if you’re a small business, a franchise, or a larger enterprise company, we have you covered. FieldAware’s innovative design lets you customize features based on your unique needs and goals, to design a system that works just the way you need it to for your business requirements. 

FieldAware’s dynamic forms allows you to create customized forms that are a living document and can change in real-time depending on the data, pull in data from other sources, skip questions or add more to ensure work orders have relevant information, are accurate, and meet compliance. 

In the field and on the job, FieldAware by GPS Insight makes it easier to deliver better service to your customers and creates a positive work environment for employees. Your workforce can access job information from any mobile device and close jobs faster by creating invoices onsite. They can even generate custom-branded invoices to customers and hare them as PDF files, shareable links or via email. Your team can also complete job documentation like activity notes, service history, installed assets quickly and accurately with one-touch data collection. This eliminates cumbersome paperwork after each job and reduces customer disputes thanks to automatic documentation.

In the office, it gives dispatch and operations teams clear oversight into the field worker locations, job site, and work details to streamline field service workflow. You can assign work to the right tech, at the right time, at the right location, and with the resources they need every time. 

FieldAware by GPS Insight provides an at-a-glance view of your field teams with map-based scheduling, which improves service delivery for your customers and helps maintain high-quality standards. It prioritizes and assigns jobs quickly to simplify the dispatch process and increases first-time fix rates and closes more jobs on the first visit. 

Administrative tasks like invoicing, logging work orders, tracking inventory and ordering supplies can all be automated with FieldAware.

FieldAware helps management teams gain visibility and deep insight into business operations to better manage teams, identify revenue opportunities and grow and mature the business. It has built-in analytics to help spot trends and potential issues for fast action and decision support. It identifies areas of improvement with powerful reporting that offers transparency into day-to-day operations and creates a more connected business. It’s user-friendly and intuitive dashboard gives you a comprehensive view of your business in real-time for the most accurate status updates. 

And last but not least, GPS Insight provides a comprehensive onboarding process that guides you through the process of implementing the FieldAware without all the worry – we take care of that. Our technical staff provide a three-stage onboarding process including account set-up, data import, and comprehensive training. 

Because FieldAware by GPS Insight is a true application programming interface (API) platform, it can easily integrate with a variety of back-office systems like QuickBooks, NetSuite, and more. If you have a system that you need to pull data from, talk to us about integrating it with FieldAware.

You can count on GPS Insight to provide ongoing support. After your onboarded, we just don’t leave you there. You’ll have a dedicated point person, 24/7 access to our highly trained technical team, an extensive online knowledge base, and a comprehensive catalog of technical and user information. You never have to go it alone; we are there to support you for the long haul.


Real Time Analytics

Patient Records Management

Employee Management

Purchase Order Management

Work Order Creation

Status Tracking

Barcode/Ticket Scanning

Customizable Reports

Document Storage

Proposal Generation

Document Imaging

Activity Tracking

Equipment Management

Data Synchronization

IT Asset Management

Dispatch Management

Charting

Contract/License Management

Electronic Signature

Timesheet Management

Gantt/Timeline View

Time Tracking by Client

Customer Accounts

Resource Management

Job Management

Customizable Fields

Barcode Recognition

Geographic Maps

Scheduling

Offline Access

Clock In/Out

Self Service Portal

Service Call Management

Route Management

Technician Management

Project Time Tracking

Pesticide Usage Tracking

Mobile Access

Inventory Tracking

Service Reporting

Compliance Management

Performance Metrics

Routing

Service Catalog

Maintenance Management

Client Portal

Preventive Maintenance

Forms Management

Service History

For HVAC Companies

Workflow Management

Project Tracking

Ticket Management

Activity Dashboard

Data Visualization

Estimating

Work Order Management

Mobile App

Job Scheduling

Customer Management

Accounting Integration

Asset Lifecycle Management

Inventory Control

Commercial Properties

Online Time Clock

Payment Collection in the Field

Job Tracking

Client Management

Quotes/Estimates

Change Order Management

Location Tracking

Maintenance Scheduling

Task Management

Document Management

Inventory Management

Minimum 20 users with a monthly subscription fee. Contact FieldAware for pricing information.

Appointy vs FieldAware

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

Popular Comparisons