All TimeClock Plus Reviews
1-25 of 197 Reviews
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Kimberli
Verified reviewer
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2018
Great and easy way to track hours and payroll
The main benefit is doing away with paper timesheets. This helps greatly, especially with the poor handwriting of some people. . . not to mention the poor math skills.
PROSThe ease of use is a great pro. Managers catch on quickly. Easy to fix when people forget to clock in and out. The reports are a great asset and being able to narrow things down by job code is a great plus.
CONSI cannot figure out how to round the time. This would help greatly. If someone worked 2 hours and 13 minutes, I need it to round, in this case to 2.25 hours. I have gone through the manual and searched through the site and cannot find this as an option. I see it mentioned but no instructions on how to do this.
Anonymous
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed April 2018
Basic way to keep detailed hours of employee timesheets
This integrated with our practice management software.
PROSEasy to use, I was able to setup the basics and import new hires easily into the software. Basic demographics of new employees is put into the system and then they are given a double-digit number to clock in and out of.
CONSIf the employee has mistake when clocking in or out, we are not able to fix it right away. They need to contact our administrator and then we can make the changes. But this has caused problems because we have an employee who is worried about their hours and we are trying to serve our customers. Basically, if a problem arises when punching in/out it disrupts the current work flow.
Vendor Response
Thank you for the review! TimeClock Plus is happy to help you in troubleshooting your problems with fixing employee mistakes when clocking in. It is a simple change in the setup by giving the managers of the employee the correct access to make adjustments to the employee's hours. Please contact our support like at 1-800-223-9300 and they can assist you.
Replied April 2018
Anonymous
11-50 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
1
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed February 2019
Buyer Beware - Auto Renewal with 90 day cancellation
Been on TimeClock for years. There are newer software programs that have a much cleaner interface and integrate with accounting softwares for the same price. Auto renew has a 90 day cancellation. If you don't cancel before the 90 days, you are stuck for another year.
PROSIt was affordable and customer support was competent
CONSMobile clock in and out was sporadic, field guys complained that at times they couldn't clock in. Had to delete and download the software again. Management interface was cumbersome and software did not integrate into my accounting software.
Vendor Response
Hello, We're sorry you had issues with TimeClock Plus. Our cancellation policies are meant to ensure we follow strict compliance with employee data retention policies and can put actions in motion to prevent the processing of personal data beyond the contract expiration. With that said, we would encourage you to speak to a Sales Manager about terminating your agreement without penalty. We integrate with 300+ payroll providers, so the combination of us not integrating with your payroll and your trouble with mobile apps causes concerns for us. Unfortunately, this review is anonymous so we cannot reach out. If you can reach out to us and provide more information we'd be happy to help you.
Replied March 2019
Samantha
Automotive, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Great Clock-In System
It only takes a few seconds to clock in. It does a really good time of tracking breaks. Very user friendly even for those not always behind a desk.
CONSHonestly I haven't found any cons yet. The system does exactly what they said.
Anonymous
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed July 2018
Easy to use - lots of features
Saves hours of time in manual entry over the old paper punch
PROSPriced very competitively compared to the other big name in time clock software and has handled all of our organizations needs. It keeps up with accruals, vacation, sick, and can also be customized to keep track of specific tasks. We just needed something basic for the ins and outs and vacation/sick and this is perfect, but also gives us the ability to do more if needed. Paired this up with the biometric time clock and we were up and running in a very short amount of time. We are uploading the data into our ERP and it has saved our payroll department hours of time.
CONSNothing really off the top of my head. We are using an excel spreadsheet with a macro to import our data into our ERP, but it works.
Justin
Verified reviewer
Wholesale, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2019
TimeClock Plus Is great
Moving to timeclock plus has been a great overall experience. I would recommend this service to anyone.
PROSI like that its cloud based. I like that you can configure the software to fit your companies specific needs. I like that you have the options for physical timeclock or web browser timeclock or even mobile app clocks. The customer and technical support is amazing. Timeclock offers web training events to make sure you are knowledgeable on the platform.
CONSLearning some of the features can be difficult. It's definitely a learning curve at first but is worth it once you figure it out.
Kyley Shinead
Verified reviewer
Computer Software, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed March 2018
Used this at my first job out of college.
Ah the days of hourly employment. This system replaced a literal punch clock at my first job. Allowed for easy clocking in and out and all without the startling noise of punching in!
CONSWe had issues using it to schedule time off. To be fair, that may have had more to do with how the system was implemented than its overall quality.
Anonymous
201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2019
Use of TimeClock Plus
When I request time off, my supervisor can approve it and it will automatically enter my time. The payroll person in charge of TimeClock Plus has provided us instructions for everything and that has made the experience with TCP very easy.
PROSIt is so easy -- if I make an error I can correct it immediately.
CONSThere is nothing about this software that I do not like.
Andres
Electrical/Electronic Manufacturing, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Great application to time tracking
very good experience
PROSVery good support and very easy to use and so stable
CONSit wasn't easy to deploy, it was necessary develop an interface with oracle
Reason for choosing TimeClock Plus
price and security app
Reasons for switching to TimeClock Plus
by standardization in the company
Jen
Verified reviewer
Health, Wellness and Fitness, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed November 2020
Time saver!
It’s been a great product that has saved the company time and effort!
PROSThis was a huge upgrade from using timesheets made in Excel. The reporting features are especially great.
CONSI heard the initial set up was kind of a headache. Once it was set up though, it’s been smooth sailing ever since.
Curry
Marketing and Advertising, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed February 2021
The best time-tracking software put to the web in some time.
All in all, TimeClock Plus was a splendid experience as a non-exempt employee. Making it simple to do the regular tasks, as well as keep track of all logged time and earned time has made it my favorite application ever for clocking employee time.
PROSThis is one of those rare cases where an entire review could be summed up in just the pros. To start, it's never been simpler to track your time, request leave, and do it all remotely at the same time before TCP. When you want to view time logged, you just go to view and select the option, and it's there! The design is simplistic and pleasant to look at. The absolute coolest feature is also being able to access earned leave time on the web and remotely. This is a fantastic addition, and on top of it you can do projected earned time up to 20+ years from the current date. This may be a small thing for some, but it's a huge deal when you want to know how much time you're being rewarded with when working 40+ hours a week.
CONSOne of the only constant annoyances was a two-step login that could be tedious when forgetting to clock in, or forgetting to clock out.
Reasons for switching to TimeClock Plus
Different job.
Josh
Construction, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed November 2019
DO NOT USE THIS COMPANY!!
-Essentially this company lied about what I was purchasing and the time myself and my staff would need to spend on it. (was supposed to be a reintroduction of an old system that my staff knew how to use, but ended up being a brand new system that would require full implementation as well as retraining of my entire staff) -They were going to implement a system that we were unfamiliar with without any proper training or review of how they system works. -They never took the time to really understand our need of the system and how to make it work for us. -Made me purchase additional implementation hours in order to try to make it work. -When I realized their process (which was never disclosed) was going to take too much time and effort as well as money to train and retrain my whole staff, they refused to give me any kind of refund. Which I didn't even request a full refund, but basically wanted the money back for the services that were never rendered or the implementation hours that were purchased half of which were purchased due to them lying to me about how long the implementation would take.
PROSI never got to the point of getting to use the software, so I don't have any input on the actual user experience.
CONSAs part of implementation, I do know that they are very inflexible in the complexity of allowing you to select multiple jobs for multiple departments. If you do not have a very simple Job costing flow then you are unable to have multiple jobs with the same name as part of your workflow and job selections.
Reason for choosing TimeClock Plus
I chose timeclock because we had it in the past and was told they could reintroduce the old system. This was a bold faced lie and was sold on false pretenses.
Brenda
Hospital & Health Care, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed January 2020
Mistake
Terrible and incomplete implementation process. I am hard pressed to think of one thing that has worked as we were told it would.
PROSTime tracking is good, but there are better out there. Mostly chose for scheduling system that was sold as being very specific to our industry.
CONSToo many to list. It is not at all what we were "sold". Implementation is a incomplete nightmare. The implementation "specialists" dont even know how the software works. They are just "data inputter's" and they do very little of that even. We've had the system for well over a year and it is still not set up and has many "technical" issues.
Reason for choosing TimeClock Plus
Scheduling module seemed, and we were shown, it would fit our very spacific scheduling needs. Although it is "customizable" it is extremely hard to work with, way to complex to set up, not user friendly.
Reasons for switching to TimeClock Plus
Old software was no longer being supported.
Monique
Government Relations, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2019
User Friendly TimeClock
My overall experience with TimeClock Plus has been awesome. My staff members can easily log their hours, request time off, and even track the type of leave they are requesting (i.e. personal, vacation, etc).
PROSTimeClock Plus is beyond easy to use. The system automatically calculates your time, deducts lunch breaks, and even allows superiors and subordinates to communicate via time approval/denial messages.
CONSSometimes the time clock requests for sick, vacation, personal days, etc. are sent to the head administrator's spam folder, which can leave the employee wondering if their request was submitted correctly. Employees cannot clock in or out when off the company's network. This becomes a pain when staff members are traveling for work.
Anonymous
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
1
VALUE FOR MONEY
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed August 2018
Terrible. Seriously terrible.
I like the format of the website and it has many functions, unfortunately not all work as well as they should
CONSCustomer service is especially terrible. The support team for the most part could not be any worse. Our account rep changed and she has no clue what she is talking about.
Vendor Response
We are sorry to hear you had a unfortunate experience, that is certainly not what we typically hear about our services. Our support team works hard to ensure to answer calls in a timely fashion and address any concerns that you may have. For more than 30 years TimeClock Plus has provided unprecedented quality in product and service. We would love the opportunity to escalate your issue and take care of it immediately. Please contact us by phone or email.
Replied August 2018
DEBI
Education Management, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
2
FUNCTIONALITY
4
Reviewed March 2019
TimeClock Plus
TimeClock Plus saves a tremendous amount of time processing payroll monthly. I love and recommend TCP to everyone that I can. My husband's employer used it for their payroll based on my recommendation and it was a construction company.
PROSThe ease of use for our employees, the integration into our financial software, the integration of our substitute system into TimeClock Plus and the setup of any employee and their job codes.
CONSWe do not track our absences in TimeClock Plus but we move them into TCP to be able to pay overtime, etc. correctly and I would like to be able to look at the errors without having to dig through all the absences that are showing up as errors.
Lisa
Religious Institutions, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2018
Time Clock Plus
Time clock plus is easy to use for the hourly employees and keeps great records. It has many good reports and links well with the Shelby software we use.
PROSThe software is easy to use and links well to our church software. It has everything we need and more for keeping track of employees work hours. It has many reports that are accurate and useful. It is easy to navigate through and the performance and speed is quick. The tech support is fast and they are able to easily direct you to a solution.
CONSThere are way too many features that we don't need to use but that are available for those who do.
Dionne
Primary/Secondary Education, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed June 2020
TimeClock Plus
My school used TimeClock Plus so that teachers are able to clock in and out from the comfort of their classroom computer instead of having to walk to a time clock.
PROSI like that my school has the software on each computer. It helps to be able to clock in from your classroom as opposed to walking to find a time clock.
CONSI love the software, but the thing that I like least is the amount of "clicks" it requires just in order to clock in or out. The software asks a series of questions before you are able to perform the task.
Patti
Airlines/Aviation, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2019
Excellent Software
An amazing software with extensive knowledge, and a caring real time staff that is always ready to help. Thank you.
PROSI like this software because it is user friendly, the Time Clock Plus staff is amazing and very helpful. I get updates all the time and am offered help at every turn. This company goes above and beyond to ensure their product is offering you what you need it to, and that you know how to use it to its fullest extent.
CONSSorry I can't think of one thing. I appreciate you all.
Anonymous
51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed August 2019
TimeClock Plus
I use this software daily as a department manager. It is easy to quickly evaluate everything that you need to accomplish on one screen.
PROSThis program is easy to navigate and easy to train new users. The functionality on the surface is basic, although as you need more information, it is easy to drill-down to what you need. I love the fact that it is web-based.
CONSThere may be a few too many options available. This software could use better graphics - everything else works great!
Yvonne
Consumer Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2019
Time Clock Plus
I love it! Its very good to use and simple. Simple is good!
PROSI like how the overall layout is designed. Easy to navigate through out. Everything you need to know is right at your finger tips.
CONSEvery time there is an update you can not go to the section you want to because you have to select you agree in order to see your information. Its not bad but if your in a hurry or pressing for time I can slow you down.
Tara
Medical Practice, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed March 2019
Good software
Our overall experience is pretty good. I like the step-by-step instructions that are available.
PROSHome page. We like all the information/data was shown on the home page. We fill it's a great product for the cost.
CONSIt's hard to figure out the vacation time for salaried employees. It does not seem to calculate correctly for us. There is no way to alert us when an employee is approaching overtime unless we are in the system.
Mbonjo
Computer & Network Security, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2023
Amazing software solution designed for time and attendance management
Overall, this is one of the best software I have used so far
PROSI love this software it's accuracy using it's automated time tracking which eliminates the need for manual timekeeping, reducing errors and improving accuracy.
CONSI haven't experienced any negativity using this software
Anna
Food Production, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed March 2019
TCP
TCP has been a great way for us to track the location of our roving employees and make sure all of our sites are fully staffed.
PROSI like it's ease of use to our everyday employees that may not be as tech-savvy. It's pretty user friendly on the day to day level.
CONSYou need a tutorial in pulling employee reports and getting the correct information you are looking for.
Gary
Information Technology and Services, 1 employee
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2019
TimeClock Plus Review
Overall, support is great. The product is solid and my clients like the reports they can generate about their employees time.
PROSI support the installation and migrations of this product. My users that use it find it very easy to use. They have no issues using it and tell me it's very easy to use whether you are using their physical time clocks or the software on a Windows machine. From a support perspective, their support team is excellent and very thorough. The last upgrade was a large one and their support was very prepared and led us down a great path toward a very successful upgrade with no down time.
CONSIt is expensive. The cloud version was cost prohibitive for my client so they stayed with the onsite version.