WhenToWork

RATING:

4.5

(111)

About WhenToWork

WhenToWork is an online employee scheduling solution that can be securely accessed from any location using a desktop or mobile device. With one-click scheduling features and automated notifications, it is designed to simplify scheduling for managers and employees. WhenToWork is suitable for businesses of any size in various industries including retail, education, media, government, financial services, and many others. A mobile app is available for iOS, Android, Windows, and Blackberry devices. With this solution, varied and repeating schedules can be easily created. Employee shifts can be added as new or imported from a template. Managers can manually assign employees shifts or use an Autofill feature, which automatically prevents overtime and identifies conflicts wit...

WhenToWork Pricing

Pricing is based on the number of employees, and discounts are available for paying for 3, 6, or 12 months in advance.

Starting price: 

$16.00 per month

Free trial: 

Available

Free version: 

Not Available

WhenToWork mobile app
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WhenToWork Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for WhenToWork

1 - 5 of 110 Reviews

Greg

Higher Education, 1,001 - 5,000 employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

Reviewed January 2022

It's an Ugly Scheduling Tool that works rather well

User Profile

Malecia

Verified reviewer

Entertainment, 1 employee

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2018

Working Made Easy

For as long as I've been working I've enjoyed this scheduling software the best and that says a lot because I've come across a lot.

PROS

It is so easy to use and very effective. I love the fact that if a shift needs to be dropped everyone (if opted in) can see that a shift has been offered up and whomever can take it. It's like a working mass text platform.

CONS

I actually have no bad things to say about this software and feel as though every company should use it or at least test it out for effectiveness in their scheduling methods.

Anonymous

51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed January 2019

WhenToWork Scheduling Software

Overall I am happy with W2W. I would recommend to others because it is so easy to use.

PROS

All of our student staff (approx. 120) use WhenToWork to schedule, set preferences, trade shifts, and request time off. What I like most is the ease of use. Our staff are quick to pick up how it works. The preferences portion of W2W is most important to our operation. The students will simply block areas they are unable to work and show areas in green that they are unable to work. This helps the pro staff avoid scheduling conflicts.

CONS

WhenToWork has not changed much over the past few years, although it may not have to. What I like least about the software is that it does not have a timeclock function. A simple clock in/out function would help the pro staff compare when the staff were scheduled to work and when they actually worked.

Kevin

Veterinary, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

2

EASE OF USE

2

VALUE FOR MONEY

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

2

Reviewed March 2017

Not keeping up

We have been using W2W for more than five years, we just switched to a different scheduling platform that has provided what W2W has not. the platform works ok, but its old and clunky. It's taken way too long to get an actual app that works for phones and tablets. Compared to many other scheduling software companies W2W feels like opening a spreadsheet in 1997 compared to today's modern scheduling platforms.

PROS

It was a reasonable starter program especially when there were fewer options. If functions fine.

CONS

Compared to other platforms, for the cost, others are integrating and innovating better and providing more bang for the buck. Others are also offering additional companion software/apps that can work with their scheduling software.

Amanda

Verified reviewer

Hospitality, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2018

Best scheduling software out there!

I have used When to Work for about 6 years. It started just online, but now that there is an app, it makes like EASY!

PROS

This software is so easy to use! It is the best thing that has happened to scheduling. All I do, is download the app to my phone and I can see my schedule and who is also working. Working for a company with 3 hotels, this makes communication easy. You can send a message to anyone on your team so you don't have to give your phone number out to everyone. Your boss can also post a message to everyone to see too. Now there is no excuse for someone to say "Oh I didn't know I had to work" because it is literally on your phone that you look at everyday!

CONS

There really isn't anything that I don't like about When to Work. I think it's great!