ACTIVE Camps software


27 reviews(5.0/5)
27 reviews(5.0/5)

ACTIVE Camps is a cloud-based camp management solution designed for camps of all sizes. It offers online registration, marketing and class registration functionalities within a suite.

ACTIVE Camps features online registration, which allows users to manage camp registration from the website with the help of customizable web forms. Clients can pay for camp sessions online, and the product is PCI level 1 compliant.  It also allows users to sell camp merchandise by listing the items on the registration check-out page.

ACTIVE Camps offers camp marketing and communication management, which allows users manage promotional campaigns. Users can design email campaigns using configurable email templates, send them to clients and prospects and track campaign performance through a dashboard.

Supported Operating System(s):
Web browser (OS agnostic)

27 Reviews of ACTIVE Camps

Showing 1 - 20 of 27

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  • Verified Reviewer

    July 2018

    Good tool for allowing online registration, having reports, but a bit pricey.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The ability to have online registration for events almost immediately. I've found the reports on financials and sign ups helpful as well. They also try and get extra signups for our events.

    Cons

    The signup process for attendees isn't the smoothest process in this day and age. It's also pretty expensive to have them process your payments.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    June 2018

    Used for summer arts camps

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It was much easier for our customers to use than our previous software. It helped cut down on our in office traffic for sure.

    Pros

    The customer side of the website was user friendly. It was easy to talk parents through who called in needing assistance.

    Cons

    Not all of the reports had what we needed. Also, not all reports exported into excel in a clean format.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Jennifer E. from Diocese of the Armenian Church (Eastern)

    June 2018

    The ACTIVE network has been such a great help for online registration for our church summer camps.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The registration reports are easy to run and informative.
    Registrants receive automated confirmation emails with the required paperwork for them to print, complete and upload right to their family portal.
    We can send group email reminders with the click of a button.

    Cons

    We run two summer camp programs in different states, and need to log in and out to go between the programs. I wish we could "toggle" between the two camps.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: ACTIVE Camps, ACTIVE Network, LLC

    June 2018

    Hi Jennifer, Thank you for taking the time to give us your feedback, it's great to hear that our reports and email reminders have been such timesavers for you! We really appreciate the 5 stars, and hope your summer camps are going well!

  • Christopher from TEXAS A&M TRACK & FIELD

    June 2018

    Solid system for camps; TERRIFIC Customer Support!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Tremendous customer service!

    Pros

    The ability to manipulate information and use it for our needs is very useful. The site is very easy to navigate.

    Cons

    There are occasional setting changes that I have to request help for (help which is provided almost immediately!)

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: ACTIVE Camps, ACTIVE Network, LLC

    June 2018

    Thank you for the 5-star review Christopher, it's great to hear that our team has been so helpful! We appreciate you taking the time to give feedback - Gig 'Em!

  • Audrey from Mlp

    Specialty: Art Camps

    Number of employees: 2-10 employees

    April 2018

    A lifesaver all around

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Great product and service!

    Pros

    I really enjoyed the feedback from parents on how easy and quick it was to book the classes they wanted and log in.

    Cons

    No cons that I can think of... The price is a little more than I usually pay but it was well worth it in time savings.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Stephanie from Texas State Education

    Specialty: Church/Faith-Based Camps

    Number of employees: 2-10 employees

    April 2018

    Great simplicity in the software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    A must have from large to small camps, will take the headache of booking away

    Pros

    I love the simplicity in the program, makes the whole process from parent, marketing, booking and everything a breeze.

    Cons

    Absolutely amazing software, other than not being free I have no complaints about this software at all.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Melissa from centerstage theatre company

    Number of employees: 2-10 employees

    March 2018

    The ease of set up and managing the site is incredible

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The support from Active employees as well as the user friendly software. The initial walk thru and set up with a capable instructor from Active was key to our success.

    Cons

    I wish the prices were a bit less on the regitraion for each patron. Some of our patrons register for classes 3-4 different times a year.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: ACTIVE Camps, ACTIVE Network, LLC

    April 2018

    Thanks for the feedback Melissa, it's wonderful to hear that our team was so helpful in getting you set up for success. We appreciate the 5 stars!

  • Matt from North Dakota Museum of Art

    Number of employees: 11-50 employees

    March 2018

    Parents were asking me for an online registration option and Active has met their needs.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Lots of report options from the administration stand point. Lots of good compliments from the users.

    Pros

    Customer service is top notch. Active has made announcements about software development options and actually followed through on those developments all the while listening to their clients.

    Cons

    It's a hard problem to solve, but I'd like to see a way to integrate their software with our membership database that would allow Museum members to have special access to classes and rates that would not require them to remember a pin or code.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: ACTIVE Camps, ACTIVE Network, LLC

    March 2018

    Thank you for the 5-star review Matt, it's great to hear that you're getting such good feedback from users and parents alike. We look forward to more years of helping you deliver results!

  • Debra from Gottaswing LLC

    March 2018

    We use ACTIVE for registration for swing dance classes and ticket pre-purchase for certain events.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Once you get it set up, it's really easy to create new class sessions. Some functions are ridiculously easy. Using ACTIVE has been a real time-saver in many ways.

    Cons

    Our package seems to be oriented towards parents enrolling their children. Our classes are attended almost exclusively by adults and there is a lot of push-back about having to supply birthdate. Also, too many clicks in the registration process. Some clients have gotten caught in an automatic enrollment in the ACTIVE discount program, which many have felt was fraudulent.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: ACTIVE Camps, ACTIVE Network, LLC

    March 2018

    Thank you for taking the time to give us your feedback. We appreciate hearing from our customers, and we¿re always looking for ways to improve our product and user experience. We¿re so happy to hear Active Class & Camp Manager is making your new class session setup easy. I have shared your feedback with our internal teams and once again, thank you for this valuable feedback.

  • Stephane from Soccer Camps International

    Number of employees: 2-10 employees

    March 2018

    Great software for sports camps registrations

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    mobile friendly, speed, ease to use from customers.

    Pros

    mobile friendly, speed, security, ease of use for database, easy set up, fast payments, great customer service and support.

    Cons

    need more flexibility in the system, as it is recent it will happen in the next few months. More options needed with multiple camps.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Jennifer from Camp Fire Northwest Ohio

    Specialty: Summer Camps

    Number of employees: 2-10 employees

    March 2018

    Simple, effective and compatible

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I like that it was very easy to set up with very little to no training. I also like that a chat head pops up when you appear to be having problems.

    Cons

    We some times have issues with parents finding the forms on their end that need to be filled out. A way we figured out to bypass this issues is have the attachment go out with the confirmation email.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Ashley from Photographer

    February 2018

    Love it!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Ever since I first started I really enjoyed this software it was super simple to use and really had no issues my whole team loved

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Sheila from Friendsport

    December 2017

    Straightforward, easy, efficient, pleasant

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The clean, straightforward platform is so efficient that business work can be done in minutes. I also feel that it is set up in such a way that I cannot screw it up.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: ACTIVE Camps, ACTIVE Network, LLC

    December 2017

    Thank you for your review Sheila, it's great to hear that you're saving time and easing anxiety with ACTIVE Camps. We appreciate the 5-stars!

  • Megan from Cape Cod Academy

    December 2017

    Active is very user friendly. I enjoy setting up new seasons and curtailing the details to my needs

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I love the fact that no matter what type of program I'm setting up, whether it is summer camp or an after-school activity, I can create the registration to fit my needs. Being able to design the registration allows for a streamlined report running process. Active's customer service is attentive and has answered of all my questions and more! Sometimes, I'm given multiple answers and I'm able to pick the one that works best for our programs.

    Cons

    The Active program could benefit from not always reverting back to the default when running reports.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: ACTIVE Camps, ACTIVE Network, LLC

    December 2017

    Thank you for the review Megan, it's great to hear that our customer service team has been so helpful for you. Be sure to follow us on Facebook if you aren't already for even more helpful content like videos and how-to guides: https://www.facebook.com/letstalkcamps/

  • Gideon from I.T. Solutions

    Specialty: Nonprofits

    Number of employees: 2-10 employees

    November 2017

    Very Great Software For Every Camp Management

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    This software usability is actually friendly and easy to go. I love the fact that it's a cloud based as well because we could execute and keep track of our records in all the camp meetings we embark on. This software is really great and I will recommend for everyone.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Warren from Westlake water SPORTS kids camp

    Number of employees: 2-10 employees

    September 2017

    Saves time easy to use

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It has really saved a lot of time and made the organization more efficient. The software is easy to use

    Cons

    Our customers had a bit of an issue switching to this system bit once on It all is good.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: ACTIVE Camps, ACTIVE Network, LLC

    September 2017

    Thanks you for the review, we are happy to hear that your organization is saving time and becoming more efficient using Active Camp and Class Manager. Make sure to follow us on Facebook and keep a look out for exciting new releases.

  • Deborah from Education Center of Rising Sun

    Number of employees: 2-10 employees

    September 2017

    Great software for the cost!!! We are a small Education Center - very affordable!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Easy online registration and payments for our camps!

    Pros

    The ease in being able to have people register online and secure their payments! We are a very small Education Center and were not able to offer online registration and payments prior to ACTIVE. We have been very happy with the online registration! Can't beat the cost!

    Cons

    A little more training on the software would have been more beneficial. We are learning our way around but felt we were not trained adequately to begin with.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: ACTIVE Camps, ACTIVE Network, LLC

    September 2017

    Thank you for taking the time to provide such great feedback it is integral to our continued improvement not only in our software but also our implementation process. We have passed this on to our cross functional teams and thank you again.

  • Kim from Zion Lutheran Preschool

    Number of employees: 11-50 employees

    August 2017

    Choosing ACTIVE was one of my BEST decisions as a Camp/Preschool Director.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    This software was extremely easy to navigate through and learn the ins and outs. My roster for preschool and summer camp hovers around 300 families and their registration process was smooth. I am able to do so many things like assign classes/groups, print reports, review waitlists and so much more.

    Cons

    The ONLY thing I did not like was that families were automatically enrolled in the ACTIVE site which cost a yearly fee that was charged to their credit card and many of them had no idea.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: ACTIVE Camps, ACTIVE Network, LLC

    August 2017

    Thank you for your comments Kim, we're so happy to hear how easy it was to get started with ACTIVE Camps! Thanks again for your review, and for all that you do in getting kids more active!

  • Donna from The Master's University

    June 2017

    Great customer service. Prompt, easy to use.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The software is very flexible. We find that it meets and exceeds our needs. It is so nice not to have to handle our own registration. We have no complaints!

    Pros

    Our camp families find it easy to register their kids for camp! We receive virtually no calls regarding technical issues. Thank you!

    Review Source: Capterra

    Response: ACTIVE Camps, ACTIVE Network, LLC

    June 2017

    Thank you for taking the time to give us some feedback on Active Camp & Class Manager. ACTIVE Network is on a mission to make the world a more active place, so we are happy to hear our solutions help your camp families with an easy registration process.

  • Heather from King's Christian Preschool

    Number of employees: 2-10 employees

    June 2017

    Active was so great helping me get set up. It has reduced my paperwork, time spent and my headaches!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Ease of use in features. Active has some of the best customer service I have ever experienced. They answered all my questions quickly and efficiently. They walked me through all I needed to know.

    Cons

    I would love to have a daily attendance feature. It is so helpful to know how many campers I am going to have each day. It also helps for capacity totals.

    Review Source: Capterra

    Response: ACTIVE Camps, ACTIVE Network, LLC

    June 2017

    Heather, we love hearing how our solution helps save time and effort, so thank you for taking the time to provide some feedback. We share these with our product development team and always strive to deliver new and innovative ways to help our customers. Thank you again!

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