ACTIVE Camps is a cloud-based camp management solution designed for camps of all sizes. It offers online registration, marketing and class registration functionalities within a suite.

ACTIVE Camps features online registration, which allows users to manage camp registration from the website with the help of customizable web forms. Clients can pay for camp sessions online, and the product is PCI level 1 compliant.  It also allows users to sell camp merchandise by listing the items on the registration check-out page.

ACTIVE Camps offers camp marketing and communication management, which allows users manage promotional campaigns. Users can design email campaigns using configurable email templates, send them to clients and prospects and track campaign performance through a dashboard.



47 Reviews of ACTIVE Camps

Overall rating

4.77 / 5 stars

Filters:

Showing 1 - 20 of 47 reviews

December 2018

Ryan from GoKnock

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

5 of 5

December 2018

Easy to manage growing database!

Pros

We have a weekend long event twice a year with over 120 guests and 100 volunteers. We use Active Camps each time which makes it possible to pull information and manage our database with ease!

Cons

Exporting to excel makes it a bit confusing. It doesn't pull the right information at times. Not sure if it is user error or not.

December 2018

John from Arete NorCal

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

1 of 5

Customer support

1 of 5

Functionality

3 of 5

December 2018

DON'T DO IT!!!

Software and services are good, just like every other company out. The problem is they don't want to send you the registration money. My first remittance payment wasn't sent and I had to bring it to there attention. Active managed to hang on to that money for an additional week, which is bad when they already hold on to your registration money for 2+ weeks. On my third remittance payment, they closed the business day based on UTC, which is 7 hours earlier than where I live. So to make it simple, I have registrations come in on 11/30 and will now receive that money on 12/21 or 12/22. First time I've ever had to file a complaint with the Dept. of Consumer Affairs,​ but felt it necessary after my situation.

Pros

Does what it says it does. People are nice.

Cons

They'll do whatever they can to hold on to your money for as long as they can. 3 remittance payments in and 2 of them have had issues.

November 2018

Chris from FOL Sports

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

Fundraiser Campouts

we use active camps for our multiple fundraising campouts. It has improved our attendance and help with the backend collecting money and place in campers and cabins. I highly recommend the software .

Pros

Keeps users registered
Allows for ease of placing campers in cabins
Allows for easy collection of funds

Cons

Lacks custom features
Lacks event customization
Customer service can be difficult to deal with

Response from ACTIVE Camps of ACTIVE Network, LLC

Replied December 2018

Thanks for the 5-star review, Chris. It's great to hear that ACTIVE Camps has made running your business a little easier while also boosting attendance!

October 2018

Benjamin from Union Mission/Hope Haven

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

October 2018

ACTIVE NETWORK IS GREAT!

We saved probably $2,000 in man hours the first summer we used it. Now that everything is setup we going to save even more money. Also out accountants really like the way the money is handled and it improved out audit scores. Which was really nice!

Pros

Our team liked that the software is designed for camps programs. So many programs are trying to sell you something that was designed to register college students, or volunteers for company out reach days. ACTIVE knows camps and there support people know camps so they are able to really meet our needs as large camping programs.

Cons

The pop up adds have bothered some of our customers. Active was AMAZING to remove the request for camp insurance because it did not work with our program. This was more than I could have hoped for. They have always done what they say they will do. Also the fee is low so I can't complain to much...

October 2018

Charles from Great Big Theatre Company

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

Active Camps software

Has become indispensable to our operations

Pros

We have used Active for our camps programs for many years, and are very pleased with its functionality, reliability, speed and support

Cons

There is a learning curve; not unexpected given the complexity of the functionality

October 2018

Chris from Winks Volleyball Camp

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

October 2018

ACTIVE

Excellent! Made my life easier and camp run smoother.

Pros

The ease in which I could make changes, find information and make decisions.

Cons

Took me awhile to understand the reports feature and make custom reports.

October 2018

Clinton from Boards for Bros

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

October 2018

SPoT Loves Active Camps

Secure payments and mobile friendliness sealed the deal.

Pros

Mobile friendliness was a huge feature that we needed for our camp software. Active allowed us to be mobile friendly right out of the box.

Cons

The email section would benefit from a mail to non-openers after a campaign has been sent.

Response from ACTIVE Camps of ACTIVE Network, LLC

Replied October 2018

Thank you for the 5-star review Clinton, we're happy that our native mobile capabilities could be such a game-changer for you.

October 2018

Keren from St Paul's Sports Summer Camps

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

Active program has improved our camps

Camp registration accuracy has improved, detailed information is easily accessible.

Pros

The detailed information at my fingertips on reports as well as day to day activity.

Cons

Can be confusing at times. Would have liked more in depth training before starting.

October 2018

Ashley from Sail Sand Point

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

October 2018

Effective Solution

Pros

This software is a big step up from our previous camp and class management system. The financial reporting feature is especially helpful because you can customize reports and pull income by GL code for your accountant. The waitlist feature is a lifesaver - no more paper waitlists!

Cons

I wish that the email history on customer pages actually included ALL the emails sent to an individual/family. They are improving but I've found quite a few bugs since using this system.

October 2018

Kelly from AbilityFirst

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

Active Camps

Real time data from registration to forms filled out. Families register earlier in the season

Pros

Customer service and ease of using the product.

Cons

Some limitations with reports and financial reports.

October 2018

ROBERT from Camp DRIVE

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

Excellent product

Extremely happy that I have switched from paper applications to active network.

Pros

The convenient of having all of my campers information in one place and keeping it organized. I am extremely happy to have started using this system.

Cons

I wish there was an app that worked with active. It would make things that much more convenient.

October 2018

helena from young Scholars Charter school of Central PA

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Customer support

3 of 5

Functionality

4 of 5

October 2018

Extended day program

Pros

it was easier for my parents to register the child for the program by using the software.

Cons

to find the right phone number to make a phone call for customer service. also, to follow up with help i needed in the past.

October 2018

Erika from Youth Science Institute

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

5 of 5

October 2018

ACTIVE Camps ROCKS!

Pros

It is very user-friendly. When I took over this organization, I was given no instructions on how anything worked. ACTIVE Camps was easy to self-learn!

Cons

There is no survey feature to send to parents of participants.

October 2018

Paula from Tustin Public Schools Foundation

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

3 of 5

October 2018

Active Camps

Pros

Once you learn it, it's easy to maneuver around and help customers with their registrations. Transferring in and out of classes is easy. Email is easy.

Cons

The registration process was not as user-friendly as it could be for customers. Many customers put their own names in where their student's (registrant) name should be. That was by far my biggest customer-service issue.

October 2018

Greg from Lehigh University`

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

October 2018

The Active Network camps registration system

Great experience. Outstanding customer service.

Pros

Easy to learn how to set up and easy to manage

Cons

It took a couple years to get the financial reports to match the data we needed. The problem was solved and the system now works perfectly.

October 2018

Lynn from The Chapel School

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

3 of 5

Customer support

4 of 5

Functionality

4 of 5

October 2018

Helpful but could offer more

Would be helpful if I could form reports needed. Also needs to be more user friendly for clients. We continue to hear that when navigating the registration the directions are not always clear.

Pros

After working with Active Works for three years it has become easy and efficient to use. Finally able to cut back on paperwork.

Cons

Not easy to extrapolate information from client data submitted.

October 2018

Lindsay from Branded Camp Serivces

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

Camp + Class Manager, my favorite co-worker

I have been with active for over 12 years, I love their customer service, their software, and their dedication to bringing healthy lifestyles to people all over. It's a wonderful company.

Pros

I like that once the initial set up is done, I can update everything myself. I love the ease of being able to change things on the fly, pull reports, and see the data I need.

Cons

I have a hard time when reconciling the finances at the end, but that could be user error as well.

October 2018

Randy from Dixie State University

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

Easy to use

We use ACTIVE Camps for all of our camp registrations with Dixie State Softball. They are great to work with. Customer service is awesome.

Pros

Extremely easy to use for a coach that has a lot of other responsibilities.

Cons

Nothing. It was really easy to learn and haven’t had any problems.

October 2018

Denise from Lower Macungie Township

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

Excellent Product

The is a time saver for our staff and a convenience for our registrants! We know that our class revenues will increase due to the ease of signing up for programs on this system.

Pros

We are happy with the ease of use for our registrants, as well as our staff on the back end. The system is very efficient and also allows our instructors to access class lists, etc. saving our staff a lot of valuable time!

Cons

There have been no negative aspects in using this software.

October 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

4 of 5

October 2018

ActiveNet's Camp and Class Manager

The greatest benefit of Camp and Class Manager is how our campers' parents and guardians can use their "device of choice" (the cell phone) to register their kids. The second greatest is how the system enables us to create and manage our own registration procedure. We are not computer wizards, and this application has been carefully designed so we can "build it ourselves."

Pros

Our church summer camp found this application very suitable to its needs and those of our campers. Lots of flexibility (but not too much) in the set-up. Very few parents and guardians had difficulty with the procedure. It also has permitted us to create the reports which we and our staff need to keep track of campers' dietary, supervision, and medical requirements.

Cons

I have no difficulties with the software.