CampDoc.com software


108 reviews(5.0/5)
108 reviews(5.0/5)

CampDoc.com is a cloud-based electronic health records solution for camps. It provides small and midsize camps with online registration, electronic health records, health forms, emergency medical information and reporting features.

The electronic health record module maintains a document repository of all the health forms of campers, their allergies, medications and illness/injury health logs. The online registration module allows users to register for the camps, select sessions, set up payment plans, send receipts and balance reminder emails, process credit cards and online payments and handle refunds. 

The travel and emergency protection module lets users set up coverage for emergency medical expenses in conditions such as accidents, evacuations or if campers have to be transported. 

The software is available in an annual subscription pricing option. Support is available via phone, email and an online knowledge base.

Supported Operating System(s):
Web browser (OS agnostic)

108 Reviews of CampDoc.com

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  • Megan from Wyckoff Family YMCA

    Number of employees: 201-500 employees

    August 2018

    3rd year using Campdoc.com

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We have been using Campdoc.com for 3 summers, and our experience has only improved. The staff works with us to get the most out of their service that we can. This has improved the paperwork and efficiency of the camp health office tremendously.

    Pros

    The ability to customize the software to our needs helps us to get the most usage out of this service.

    Cons

    Sometimes it can run very slowly, but overall, I have very few complaints.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Monique from YMCA

    Number of employees: 51-200 employees

    August 2018

    Camp Software that is easy

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money

    From start to ens it was simple. Customer support was there the entire process and help us in every step.

    Pros

    We have over 1500 kids that attend camp and this so far has been the best program not just for administrators but parents as well. All information is in one place so it is easy to track and make changes f needed.

    Cons

    Cost was a factor but we felt that the simplicity and use made it easier that it paid for it at the end. now our admin staff can focus on other things.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    June 2018

    This is what you need if you have camp program

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Where do I start. We have campers all around California and out of state. Our old system was complicated, not user friendly and parents would have to mail or email us additional forms. With CampDoc everything we need from parents are all in one place. If parents forget to sign or fill out, we can just email them to go in and take care of the issue. On the back end - user friendly for staff. Everything they had to do on paper now can be done online from assigning cabins, reviewing special request, rosters, etc.

    Cons

    At the beginning it was a challenge with the integration with our current software. the Communication between three parties was challenging but at the end it was worth it.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Cammi from JJ

    April 2018

    Great upgrade

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    We were like dinosaurs with our old software. This has really gotten us up to speed. Layout is very nice along with the ease of registration and data entry.

    Cons

    Absolutely no cons what so ever. We love love love this software and it does just what we need.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Emily from Youth Rally

    March 2018

    CampDoc has been the best thing that has ever happened to us in 30 years of existence!!!!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    TRUELY. You'd keel over if you could hear how we used to do things. Don't get me wrong, our old software did serve us for a few years, but it's just not progressive enough to meet our organizational needs. Thanks!

    Cons

    Thanks again for all your help the other day. No negative feedback, we have been tremendously happy!

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Eric from Vision

    Specialty: Summer Camps

    Number of employees: 11-50 employees

    March 2018

    Quick and Easy

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money
    Pros

    Layout is very nice along with the ease of registration and data entry. I've had to fill out many of these through BSA, and this one was always the most simple.

    Cons

    Some of the required fields always seemed a little strange. These are probably set by the administrator but I don't think Drivers License # is necessary. Especially for adolescent kids.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Maya from Not Back to School Camp

    February 2018

    Keep up the good work!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I just wanted to take a moment to let you know what a pleasure it's been to work with Kris on our CampDoc transition. He's been extremely helpful, quick to respond to our requests, cheerful, and patient. Last year Kris helped us launch CampDoc for our health profiles, and this year we are using CampDoc for registrations and staff forms also. We launched last week and we are so happy with how functional the database is. Keep up the good work!

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Theresa from Girl Scouts of Citrus Council

    January 2018

    We have been using Camp dog for years it is an excellent program

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Camp. Gives us all the information we need its easy for the parents to use and it captures all the pertinent information and is able to give us accident

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Stephanie from YMCA Camp Harrison

    December 2017

    Supportive, Knowledgeable, and Prompt!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Thanks especially for always getting back to us in a timely fashion when we reached out for help. Rep does an excellent job!
    Our account manager had big shoes to fill following another rep. He was very supportive, knowledgeable, and prompt with his support, 10/10!

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Blaire from Boonshoft Museum of Discovery

    December 2017

    Thank you for making our lives easier!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    We love our account manager! He was extremely patient and kind and answered all our questions- even when we had to ask the same question multiple times because we didn't understand! I only had to contact the support team a few times but they were very helpful every time too!

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Tiffany from JCC Manhattan

    December 2017

    A VERY easy system to navigate!

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    It was a pleasure using CampDoc this summer. It's pretty self explanatory, organized and made camper information accessible whether at camp or off site. I received a one-on-one review with the camp director and everything else seemed self explanatory. I worked at another camp last year, who used a different software, and found CampDoc to be more accessible/easier to navigate.

    As an EMT, the health log and ability to look up camper allergies and medications made my job easy. Everything was legible, accessible, and insured the proper uploading of medical documents. In the event of an emergency, there was no need to dig around for information, anyone who had access to CampDoc could look up a camper's information from phone or tablet at camp or field trips.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Casandra from Summer Institute for the Gifted

    December 2017

    Great Customer Support!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I've used the software for 3 or 4 years, and enjoy using it each summer. Thanks for always making improvements.

    Pros

    My camp is based in California, so the extended customer support hours you offer help me contact support easier. In the past, there would sometimes be a delay in getting my questions answered. This year I could call and have my questions answered right away!

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Kelly from The Girl Scouts of Montana and Wyoming

    December 2017

    Girl Scouts <3 CampDoc.com!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The customer rep was great to work with, and I really enjoy working with your team and appreciate the ability to customize our tools to work for our needs as much as we can!

    Cons

    We did have some hiccups early on because of the complexity of our custom system, but once I explained our needs further, Customer rep was quick to assist and get issues resolved. Thanks, rep!

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Rich from Preservation Parks of Delaware County

    December 2017

    It is great to have a one stop shop for camp!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    CampDoc.com has allowed us to make our registration process more efficient and go paperless, with registration and payments. Knowing that the medical records are secure and we don't have to store them on-site is a a big help too.!

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Cristina from Salvation Army Camp Walter Johnson

    December 2017

    I found CampDoc.com to be a valuable tool in registering for summer camp!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    This process was much better than paper forms in the past. I look forward to continue using CampDoc.com in the future.

    Pros

    For a first time user Summer 2017, I found CampDoc.com to be a valuable tool in registering for summer camp. It is easy to navigate and made the check in process at camp much more efficient!

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Dawn from Boonshoft Museum of Discovery

    December 2017

    Thank you for a well designed product!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I was very impressed with the speed of uploading materials and answering emails. the customer service agent was extremely patient with me and my team and provided excellent support. Everything was excellent!

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Angela from Camp Shiloh

    December 2017

    Ya'll are great!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Our account manager is awesome! Super timely, very helpful, had answers and patience for all of our questions! We love the improvements you make every year. Thanks for all that you do and we look forward to next summer!

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Brenda from The Cavaliers Drum & Bugle Corps

    December 2017

    Thank you so much!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    This was our first year using CampDoc.com and we had researched several electronic health record programs. It was a good way to gather health data and track what was turned in. Most of our nurses and physicians were able to use it. I am looking forward to using this system in the future.

    Cons

    I am hoping health information will be carried over into the next year such as immunizations, health history etc, as we have returning members. Overall we have a positive experience!

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Megan from Camp Wydaca

    Number of employees: 201-500 employees

    December 2017

    This is the second year my camp has used the CampDoc.com program.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Consistency with the year before (previous campers), medical information at our fingertips, ability to sort in a variety of ways and pull lists from the sorts.

    Pros

    Ease of use, eMAR is very well thought out (I know we aren't using it to it's fullest capacity, but we find it great for our needs, filters to narrow down specific populations are excellent and came in handy daily.

    Cons

    Customer support was very much a disappointment this year compared to last. Parents were told to call the help line, advertised with very broad hours, yet the line was often not picked up by a person or parents were told to call our camp by the help line. This caused distrust among the parents about entering in their children's medical information in this system. The representatives also seemed less willing to help our staff this year when called with problems, less educated on problem solving, and at times, short on the phone or by email with our staff. I'm not sure what the change was from last year's wonderful experience, but it definitely affected our experience this year. We will most likely use this program again, and we are hoping for a better overall experience.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Gideon from I.T. Solutions

    Specialty: Nonprofits

    Number of employees: 2-10 employees

    November 2017

    Easy To Use Software

    Ease-of-use
    Functionality
    Quality
    Support
    N/A

    I will recommend to Camp meeting managements.

    Pros

    It's features were well suited to us when trying to keep our health records for a camp meeting we had. It's really not difficult to use and it's perfect.

    Cons

    I thought it would have a complete feature for an entire camp meeting activities, but it was mainly focused on the health aspect of participants for a camp meeting. Despite that, it's okay.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
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