About CampSite

CampSite is a cloud-based camp management software solution that serves day camps, residential camps, school and specialty programs. Primary features include online camp registration, a parent dashboard, financial management, billing and invoicing, user management and reporting and analytics. 

Other features of CampSite include online forms, communication tools, lead management, bunking board and email notifications. Users can select additional features such as medical management, attendance, transportation management, phone-call scheduling and staff recruitment management.

The online registration module helps parents enroll their kids and access information about activities and sessions available in their area. The financial management module al...


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Supported Operating System(s):

Web browser (OS agnostic)

101 Reviews of CampSite

Average User Ratings

Overall

4.73 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(75)

75

4 stars

(25)

25

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 101 results

November 2018

Jeff from Jefunira Camp

Company Size: 11-50 employees

Industry: Entertainment

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2018

Great Camp Management Platform

Our overall experience with Campsite has been extremely positive. I have enjoyed outstanding customer support. Any issues that have arisen were addressed immediately and resolved. I have made suggestions for new features and have already seen some of them added to Campsite. My camp staff has found Campsite to be very user-friendly and powerful. Most importantly, parents have been extremely happy with our enrollment process via Campsite.

Pros

Customer Service, Customizability, Ease of use, Parent Experience

Cons

Some of the functions we need are only available as add on's. With all of our needed add on's the cost increased fairly significantly. But I still feel the overall value is very good.

Response from CampSite

Replied December 2018

Thanks Jeff! We appreciate your continued business and your kind words.

October 2019

Melissa from University School of Jackson

Company Size: 51-200 employees

Industry: Education Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

October 2019

Great Customer Service and the Software Always Works Well

The customer service people are wonderful to deal with. They are typically very knowledgeable and helpful. The back end of the site is tedious but once you understand how it works, you can program it to do anything you want. And if you cannot figure it out, the support staff will do it for you.

Pros

What you get for the cost is exceptional. Their customer service is always extremely prompt and helpful. I get responses very quickly.

Cons

The user experience is not as slick as some of the more-expensive versions, although it does the job very well. For those who are not tech-savvy, on a mobile device a parent may not be able to find the menu bar even though it is there because it doesn't have the words MENU underneath the 3 little bars. So, they assume, the system does not work and call me to complain. The latest version is more attractive than it used to be. However, the gigantic blue tags box makes a lot of parents not bother to scroll down to look for options saying "there are no options for camps listed." It is certainly user error, but an issue nonetheless. Another issue I wish they would correct is that although you can sign one child up for as many camps as you would like, you cannot pick up another child during the process, select all of their camps, and pay for everything all at once. What happens to a family that has 3 children all enrolling in the same camps, because the cost is the same, it sometimes flags a fraud alert. Just charging them all at once would be so helpful. I would also like the option to allow anyone to purchase a credit - like a gift card with a number that can be given to anyone else. Not something we have to pay extra for, and not something we have to manage on the back end. A gift card or gift certificate. Like buying a gift card from Target. Anyone can use it, right? That's a missing element. Give us a University School of Jackson Gift Card purchase option on the main page.

Response from CampSite

Replied October 2019

Hi Melissa, Thank you for taking the time to leave us this helpful review! I've shared this with our support and development teams to consider for future updates - thanks again! The CampSite Team

September 2019

Glenda from Pantego Camp Thurman

Company Size: 201-500 employees

Industry: Recreational Facilities and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

September 2019

Excellent software for camp registration and staffing

With multiple staff on the registration team, the advanced reports feature allows us to set up reports so that any one of us is able to monitor the progress of the many separate tasks others are working on, making our communication constant, clear, and accurate. One of the most valuable features of this software is the support team. They are always quick, professional, thorough, and a pleasure to work with. The development team is constantly upgrading and improving the product, not always in the exact area we are wanting or needing, but they do listen.

Pros

No software meets all the unique needs of each individual camp, but this software meets more than others we have used or tested. The Advanced Reports/Filters combinations allow us to access and manipulate our information in a quick and easy manner. The setup is very customizable, so that we can most of the time gather just the necessary information.

Cons

We are a large camp, so limitations of 1000 on both email and filters is often frustrating. There are several limitations - lack of conditional questions, easy to use events registration (but our events program is so flexible in pricing and registration changes that some of the problem stems from us not them), some hitches in the staff module. Still, overall we find it superior to all the other registration programs we have used or tested.

Response from CampSite

Replied September 2019

Hi Glenda, Thank you for taking the time to leave us your thoughtful feedback. We appreciate your kind words and take your needs seriously. Please let us know if we can help with anything! The CampSite Team

December 2019

Scott from Pocono Springs Camp

Company Size: 51-200 employees

Industry: Education Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2019

CampSite is a Camp GAME-CHANGER!

Overall, Campsite has been a refreshing experience. It's interface is clean and simple and you can tell that it was designed with a "camp director's eye". Their advanced reports allow the user to extract any information you want from the database and seamlessly execute emails, texts, transactions from that list! The new API capabilities ties into Google Docs which, to me, is a game changer. Their customer service is terrific - the team responds quickly and effectively to all tickets submitted to the database.

Pros

I think Campsite strongest feature is it's easy to use interface, not only as a Camp Director but from our parents perspective as well. I've received great feedback from our parents, specifically with respect to the ease of enrollment, photo viewing, phone call scheduling and the Campsite one-way email system. If my parents are happy, I'm happy - so to me that's an invaluable advantage.

Cons

None at this time - still learning all that this software can do!

Response from CampSite

Replied December 2019

Hi Scott, Thank you for your kind and thoughtful review! We're so glad to hear CampSite is meeting your needs and that you're especially enjoying our API. Please let us know if we can provide any additional training or support! The CampSite Team

May 2018

Ginny from Montverde Academy

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

4.0

Functionality

3.0

May 2018

Switched to this software to manage multiple camps in our summer program.

Pros

We like the ability to put all of our various camp and camp information in one place to make it easier to track registration, payment and for our clients to register as well.

Cons

The main thing is that you have to sign in to the software giving as if you were registering just so you can see what camps are offered.