About CampSite


CampSite is a cloud-based camp management solution that serves small and midsize camping businesses. Primary features include online camp registration, a parent dashboard, financial management, billing and invoicing, user management and reporting and analytics. 

Other features of CampSite include online forms, communication tools, lead management, bunking board and email notifications. Users can select additional features such as medical management, attendance, transportation management, phone-call scheduling and staff recruitment management.

The online registration module helps parents enroll their kids and access information about activities and sessions available in their area. The financial management module allows users to create payment schedules, batch-process credit cards, run reconciliation and generate reports. The lead management and analytics module tracks the most popular areas based on recent leads and compares leads received each month to the previous year’s numbers. Support is available via phone, email and a dedicated support specialist.



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Supported Operating System(s):

Web browser (OS agnostic)

60 Reviews of CampSite

Average User Ratings

Overall

4.78 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(48)

4 stars

(11)

3 stars

(1)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 60 reviews

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April 2017

Brigett from Kiwi Country Day Camp

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2017

Couldn't Run Our Camp Without Campsite!

We started using Campsite about 5 yrs ago and it was a game changer for our summer day camp. We are easily able to track, communicate with and capture data for all of our campers, camp families and staff, which we were not able to do before. The transportation & attendance modules have cut my work on those areas in half and I can't imagine going through the process without it. I love that they are rolling out more mobile-friendly interfaces, as we are quickly moving our leadership team to mobile devices while out on camp. This is the first year we are using the Medical module, and so far we were able to change most of our process from paper forms to electronic, which is a real time-saver. Last, but not least, the people that work in their customer help desk are AWESOME. Always just a phone call or email away with a very rapid response time - that's crucial for me when camp season ramps up. We are extremely happy with Campsite, and the constant improvements made by their development team continue to make it better and better. I realize I'm starting to sound like an infomercial, but I swear I'm just a really satisfied customer!

Pros

The ever-evolving interfaces that are mobile-friendly, as well as the very customizable advanced reports. Also like the analytics for emails sent, however I wish I could easy re-send to people that never opened the email.

Cons

I need an attendance feature for staff. I also need better snapshot views of camper enrollment by week/division, as well as overall bus counts by week. There is no simple solution to either of these problems, so I have to resort to downloading advanced reports and creating my own pivot tables in excel. It's ridiculous that I have to do this! The email client is TERRIBLE and very user unfriendly. 90% of my communication with current and prospective families, as well as staff, is done by email BUT the ability to format the email with graphics, styles, etc. is ridiculously difficult and the source code is easily screwed up, which makes the email look extremely unprofessional in the end. It's truly embarrassing that I can't email a more higher quality communication to my customers. Constant Contact is a perfect example of what I should be able to do, but at a bare minimum it should be as friendly as gmail.

April 2017

Chesca from Camp Horizons

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

April 2017

Camp Site = Best Site

I've found Camp Site to be extremely helpful and user friendly. We've compared it to a few other management softwares, and while there are a couple of things that can still improve, this is the most all encompassing software system we've come across. I'm very happy with it, and I would be extremely upset if we were to switch to something different. The customer service is always on point as well. They are very quick to respond and always willing to set up tutorials to teach us how to use the latest and greatest features. I would 100% recommend Camp Site to other camp professionals.

Pros

All the features it has to offer from registration, bunking, photographs, emails, activity scheduling, medical forms, communication with parents and staff... it has it all. The customer service is amazing as well.

Cons

While there are a lot of features offered, there are a few things I haven't found a super efficient way to do. Every system will have its struggles/flaws.

Response from CampSite of EZFacility, Inc.

Replied April 2017

Chesca: We are beyond grateful and humbled by your taking the time to submit this review, as well as your continuing to be a CampSite client. Should you ever need anything please do not hesitate to reach out!

December 2018

Eric from South Breeze Day Camp

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

December 2018

Functional, Easy to Learn, Great Support

As a camp director who prefers to have as much contact with parents and campers as possible while also keeping costs down, I have found CampSite to be invaluable. I do not need a full-time administrator to handle the back office so I can be out front with my campers. Campsite allows me to do everything- enrollment, bunking, billing, special requests etc- quickly and efficiently so I can be a visible presence in camp.

Pros

While comfortable with technology, I no longer have the patience to spend an hour or two learning a new trick. I have found with Campsite, that learning a new feature is fairly simple. And, when its not, I email a question to support. And, to me this is one of the best features of the software/service, I get a response very quickly with clearer instructions or an offer of a phone call if I still need further help.

Cons

My biggest challenge with the software is if a camp family changes plans, I have to adjust multiple parts of the system to update it properly.

Response from CampSite of EZFacility, Inc.

Replied December 2018

Thank you Eric! We're glad CampSite helps make the administrative work easier and lets you focus on the important stuff (running camp!).

October 2018

Kate from Lawrence Academy

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2018

Best decision we made!

Best decision we made as a business to switch from Campminder to Campsite. It is user friendly, easy to follow, has more capabilities, the home office is very willing to help you and takes suggestions for updates and changes (and actually tries to implement them!) It's been more cost effective for us and our families speak highly about the change and ease of user friendliness of the parent dashboard!

Pros

I like that we're able to pick and choose which functions we want and need. Which leaves you only paying for what you actually need and will use! It's also extremely user friendly and if you are ever in a bind or stuck - Campsite is ALWAYS there via email or phone to help you and their response time is super fast!

Cons

It's hard to find anything that I would say I do not like about it. There are always things I wish I could have it do, but I've never found myself upset that I can't do something with Campsite.

Response from CampSite of EZFacility, Inc.

Replied October 2018

Wow, we are flattered! Thank you so much for the review Kate, we're glad to have met your expectations and will do our best to continue to provide the level of service you've experienced so far.

April 2019

Gillian from BC SPCA

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

4.0

April 2019

Excellent camp management system

We have been using CampSite to manage our summer day camps and programs throughout the year since 2016. This program has streamlined our registration process, helped us manage our information effectively and has allowed us to serve our customers much more efficiently and professionally. The CampSite support team has consistently provided prompt and helpful service, and has been very responsive in creating solutions to help us manage our unique programs.

Pros

CampSite is a professional and very user-friendly system. The support team has provided top-quality customer service, and has worked alongside our organization to help us set up and manage our programs in the way that works best for us. The program has been very well-developed to address all different facets of managing camp programs, from registration, to collecting payments, to managing information, to communications. I highly recommend this program.

Cons

I do not have any comments to contribute.

Response from CampSite of EZFacility, Inc.

Replied April 2019

Hi Gillian, Thank you for your kind words. We're glad our support team has been serving you well!

April 2017

Adam from Camp Twelve Trails

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

April 2017

Campsite is our savior

We demo'd several different programs, and we ultimately decided to go with Campsite for a few important reasons. 1. Campsite was clearly a software that was geared towards day camps. Many of the others programs out there are so clearly for overnight camps, and day camps who use them need to adapt. There was no adapting to Campsite. It had all of our needs. Transportation, program, even text message integration, it really had everything we wanted. 2. Campsite was able to beat or match any of the CC processing fees that we were currently paying, while other programs had a number of hidden processing fees that we weren't interested in paying. 3. The support that was provided to us and has continued to be provided to us is absolutely top notch. The entire team is available to us when we need them. 4. There is a strong commitment to change and Campsite is always striving to improve. Things that we mention to the technical team that we want the system to do, end up being implemented as quickly as a month or two later. Overall we are incredibly satisfied with Campsite. We honestly could not run our camp without it.

Pros

The service is amazing and the program has all we want

Cons

No cons really, it does what we want it to do.

November 2018

Jeff from Jefunira Camp

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2018

Great Camp Management Platform

Our overall experience with Campsite has been extremely positive. I have enjoyed outstanding customer support. Any issues that have arisen were addressed immediately and resolved. I have made suggestions for new features and have already seen some of them added to Campsite. My camp staff has found Campsite to be very user-friendly​ and powerful. Most importantly, parents have been extremely happy with our enrollment process via Campsite.

Pros

Customer Service, Customizability, Ease of use, Parent Experience

Cons

Some of the functions we need are only available as add on's. With all of our needed add on's the cost increased fairly significantly. But I still feel the overall value is very good.

Response from CampSite of EZFacility, Inc.

Replied December 2018

Thanks Jeff! We appreciate your continued business and your kind words.

December 2018

Katie from New Country Day Camp

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

December 2018

CampSite has revolutionized our camp!

CampSite has changed our working experience, as well at the customer experience for our camp. We look more professional, can keep track of so much more, and have increased the safety and security of our campers.

Pros

We love how easy it is for us to use CampSite for keeping records, taking attendance, running reports, and doing everything that we used to do manually with 100's of versions of spreadsheets and lists!

Cons

There are still some areas that can be improved in the functions of certain things, however they are VERY responsive and always putting out updates, so these things are constantly improving.

Response from CampSite of EZFacility, Inc.

Replied December 2018

Wow Katie, thank you for the very kind words! We are glad to have helped "revolutionize" the way you run camp and we'll keep on improving the product and support experience!

November 2018

Marita from Rondup River Ranch

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

November 2018

Medical camp

Pros

Ability to pull reports, Administrative functionality- including allowing web based vs printed document capability, design and presentation, Customer service response time.

Cons

Uploading documents is limited to one document at a time. Can't personalize CampSite based medical documents such as the immunization form, health history form. Not able to create new fields or edit fields including making them mandatory is a problem for licensing and accredidation.

Response from CampSite of EZFacility, Inc.

Replied December 2018

Thank you Marita, we are happy to hear you are having a positive experience with CampSite so far.

December 2018

Anonymous

Verified Reviewer

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2018

The Best Summer Camp CRM out there

We’ve been with them since the beginning and it’s great!

Pros

CampSite provides summer camps with the latest and greatest web based CRM. Features like text messaging, parent dashboard, phone call scheduling and health center management are invaluable.

Cons

No conditional logic on forms and we’d like a way to enroll campers even if their record already exists.

Response from CampSite of EZFacility, Inc.

Replied January 2019

Thank you for your kind review. We value your feedback as we continue to update and add new features to CampSite to further enhance experiences like yours! Thanks for joining us in our quest to make camp management less work and more fun!

October 2016

Donna from Buckley Day Camp

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2016

Flexible and Easy Camp Software

I am the office manager at a day camp in NY. I am very happy with the purchase of Campsite software. The support is excellent. The reports you can generate are flexible and can be easily modified and customized. Enrollment and billing is easy. Invoices are sent via e-mail (no more mailing invoices). If there is something I need and don't see, they never say "oh we can't do that" they say "let me take it to the team and see what we can do"...

Pros

Flexibility and Ease of Customization of Reports

Cons

Wish the font was a hair bigger when printing reports. Not the worst thing, I could always export it to excel if needed (but would be nice).

September 2018

Chesca from CH

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Customer support