CampSite Software


 

CampSite is a cloud-based camp management solution that serves small and midsize camping businesses. Primary features include online camp registration, a parent dashboard, financial management, billing and invoicing, user management and reporting and analytics. 

Other features of CampSite include online forms, communication tools, lead management, bunking board and email notifications. Users can select additional features such as medical management, attendance, transportation management, phone-call scheduling and staff recruitment management.

The online registration module helps parents enroll their kids and access information about activities and sessions available in their area. The financial management module allows users to create payment schedules, batch-process credit cards, run reconciliation and generate reports. The lead management and analytics module tracks the most popular areas based on recent leads and compares leads received each month to the previous year’s numbers. Support is available via phone, email and a dedicated support specialist.

 

CampSite - Bunking boards
 
  • CampSite - Bunking boards
    Bunking boards
  • CampSite - Financial summary
    Financial summary
  • CampSite - Online enrollment
    Online enrollment
  • CampSite - Payments
    Payments
  • CampSite - Reporting
    Reporting
  • CampSite - Staff recruitment
    Staff recruitment
Supported Operating System(s):
Web browser (OS agnostic)

37 Reviews of CampSite

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Madison from Childrens Cancer Connection
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

They have been incredibly helpful with all of our individual needs and set up.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
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Support
Pros

The software was created by people who understand residential camping and the software is very compatible with most camp programs. It is VERY easy to customize the program to fit you.

Cons

There are minor flaws in some of the features that aren't always conducive to medical based residential camping but they are easy to overcome.

Review Source: Capterra
 

Sherry from Camp Kee-wanee
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

This saves me so much time!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
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Quality
Value for Money
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Pros

I love that I can do it so quickly. Used to take me about 15 minutes to register each camper. Now it takes less than a minute. Parents love it too.

Cons

I think that the look of it is not very exciting. The cork board is BORING. I also wish that the medical records were able to be edited easier and that we could have the immunization records from year to year.

Review Source: Capterra
 

Madison from Smile-A-Mile

May 2017

May 2017

Campsite has made my life so much easier! It makes registering our children for Camp much easier.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
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Quality
Value for Money
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Pros

I like that you can get in touch with someone within minutes if there is an issue with our site. I also like that we can make our Campsite skin look like or website so it is not confusing for your families.

Cons

I don't have much I dislike about Campsite. The only thing I wish I could change is to be able to edit more in the medical module to fit our unique needs.

Review Source: Capterra
 

Brigett from Kiwi Country Day Camp
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Couldn't Run Our Camp Without Campsite!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We started using Campsite about 5 yrs ago and it was a game changer for our summer day camp. We are easily able to track, communicate with and capture data for all of our campers, camp families and staff, which we were not able to do before. The transportation & attendance modules have cut my work on those areas in half and I can't imagine going through the process without it. I love that they are rolling out more mobile-friendly interfaces, as we are quickly moving our leadership team to mobile devices while out on camp. This is the first year we are using the Medical module, and so far we were able to change most of our process from paper forms to electronic, which is a real time-saver. Last, but not least, the people that work in their customer help desk are AWESOME. Always just a phone call or email away with a very rapid response time - that's crucial for me when camp season ramps up. We are extremely happy with Campsite, and the constant improvements made by their development team continue to make it better and better. I realize I'm starting to sound like an infomercial, but I swear I'm just a really satisfied customer!

Pros

The ever-evolving interfaces that are mobile-friendly, as well as the very customizable advanced reports. Also like the analytics for emails sent, however I wish I could easy re-send to people that never opened the email.

Cons

I need an attendance feature for staff. I also need better snapshot views of camper enrollment by week/division, as well as overall bus counts by week. There is no simple solution to either of these problems, so I have to resort to downloading advanced reports and creating my own pivot tables in excel. It's ridiculous that I have to do this! The email client is TERRIBLE and very user unfriendly. 90% of my communication with current and prospective families, as well as staff, is done by email BUT the ability to format the email with graphics, styles, etc. is ridiculously difficult and the source code is easily screwed up, which makes the email look extremely unprofessional in the end. It's truly embarrassing that I can't email a more higher quality communication to my customers. Constant Contact is a perfect example of what I should be able to do, but at a bare minimum it should be as friendly as gmail.

Review Source: Capterra
 

Adam from Camp Twelve Trails
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2017

April 2017

Campsite is our savior

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We demo'd several different programs, and we ultimately decided to go with Campsite for a few important reasons.
1. Campsite was clearly a software that was geared towards day camps. Many of the others programs out there are so clearly for overnight camps, and day camps who use them need to adapt. There was no adapting to Campsite. It had all of our needs. Transportation, program, even text message integration, it really had everything we wanted.
2. Campsite was able to beat or match any of the CC processing fees that we were currently paying, while other programs had a number of hidden processing fees that we weren't interested in paying.
3. The support that was provided to us and has continued to be provided to us is absolutely top notch. The entire team is available to us when we need them.
4. There is a strong commitment to change and Campsite is always striving to improve. Things that we mention to the technical team that we want the system to do, end up being implemented as quickly as a month or two later.
Overall we are incredibly satisfied with Campsite. We honestly could not run our camp without it.

Pros

The service is amazing and the program has all we want

Cons

No cons really, it does what we want it to do.

Advice to Others

Just try it out and you'll see.

Review Source: Capterra
 

Roxanne from Camp Twelve Trails

April 2017

April 2017

We love Campsite!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Functionality
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Quality
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Support

Campsite has changed the way we do camp. The software is very user friendly and if you ever have trouble the customer service is superb. I appreciate their constant willingness to improve functionality based on customer feedback.

Review Source: Capterra
 

Chesca from Camp Horizons
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2017

April 2017

Camp Site = Best Site

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I've found Camp Site to be extremely helpful and user friendly. We've compared it to a few other management softwares, and while there are a couple of things that can still improve, this is the most all encompassing software system we've come across. I'm very happy with it, and I would be extremely upset if we were to switch to something different. The customer service is always on point as well. They are very quick to respond and always willing to set up tutorials to teach us how to use the latest and greatest features. I would 100% recommend Camp Site to other camp professionals.

Pros

All the features it has to offer from registration, bunking, photographs, emails, activity scheduling, medical forms, communication with parents and staff... it has it all. The customer service is amazing as well.

Cons

While there are a lot of features offered, there are a few things I haven't found a super efficient way to do. Every system will have its struggles/flaws.

Advice to Others

Schedule tutorials with the Camp Site staff and let them walk you through their system! They are extremely helpful.

Review Source: Capterra

  Response: CampSite, EZFacility, Inc.

Date: April 2017

April 2017

 

Chesca:
We are beyond grateful and humbled by your taking the time to submit this review, as well as your continuing to be a CampSite client. Should you ever need anything please do not hesitate to reach out!

 

Elly from Step it up

April 2017

April 2017

Very Pleased

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I had a specific day that I had a few problems on the site and kept having to call back. Luckily every time I called back I had the same customer service representative and when I felt annoying at some point for the amount of times I called him, he was very patient and understanding and helped me throughout the whole day!

Review Source: Capterra
 

Jen from Wilmington Christian Academy
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2017

April 2017

Makes My Life Easier

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I used to manually input hundreds of summer day camp applications. Now the parents can put the information in the system from their computers at home! Customer Service is great, but they do prefer email. They have many tutorials for all of your questions so make sure to watch those. Even if you email with a questions they will point you back to those helpful videos! The financial side of this system is a little complicated. The payment plans they have set up are confusing, and we didn't know they charged certain fees in regards to credit cards before hand. Our parents also love that they can interact with the teachers through this system. It's also been an asset to our staff for communication. Great System!

Pros

Parents can access information from home as well as submit their applications.

Cons

The financial payment plans. They make cancelling a registration a ten step process when it only needs to be one.

Advice to Others

Make sure you go over the details of the financial payment plans and credit card fees (especially with rejected cards.) The office side of this is WONDERFUL! If you spend HOURS inputting summer applications then this system is for you!

Review Source: Capterra

  Response: CampSite, EZFacility, Inc.

Date: April 2017

April 2017

 

Jen:
We are so happy to hear that using CampSite has streamlined your summer enrollment process!! If you have any questions at all you can always call the support line or email us directly. We hope you have a fantastic 2017 summer season-- and genuinely appreciate having you as a CampSite client.

-Greg

 

Rick from Catholic Charities CYO Camp

October 2016

October 2016

new costumer in 2016

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The staff at CampSite are great in the start up as well as in the on-going support. Our feedback from families was that this was an improved experience from our prior online registration tool. It was also helpful to include the sale of merchandise with the enrollment options, which doubled our sales from 2015. We are excited that CampSite is making significant improvements to the financial tools. Overall, happy with the product and support.

Review Source: Capterra
 

Madi from Childrens Cancer Connection
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2016

October 2016

Campsite review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Campsite is easy to navigate and every time we have a question or issue there is someone to support us and help us through our issue.

Pros

It is user friendly for both administrators and our families. We love the carry over of information from year to year.

Cons

The medical portion can be difficult to navigate.

Review Source: Capterra

  Response: CampSite, EZFacility, Inc.

Date: October 2016

October 2016

 

Madi:
Thank you for the feedback! It is this type of feedback that we take into account as we make decisions in regards to the direction of the software and CampSite as a whole.

Should you need anything, by all means just reach out.

 

Jenni from Camp Legacy

October 2016

October 2016

We Love Campsite!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Our camp needed a new, family friendly, easy to navigate program. After researching all options, we decided on Campsite. We were very impressed with their website introducing all the features. The quality of training and ongoing customer support has been fantastic. After all our first time user kinks and several phone calls, Campsite staff has stayed very patient and understanding.
Our camp families were appreciative of the new program and loved the easy registration process.
We are excited to ease into our upcoming camp season with all the continuing updates!!

Review Source: Capterra

  Response: CampSite, EZFacility, Inc.

Date: October 2016

October 2016

 

Jenni:
We appreciate the kind words! Should you ever need anything in the future-- just reach out!

 

Vicki from Summer Ink

October 2016

October 2016

Meets all our needs

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We transitioned to CampSite in 2015 and couldn't be happier. The software is intuitive and easy to use, support is outstanding, and any requests we've made for additional functions have been well received. We appreciate the regular communication that keeps us updated on new functions that have been added. Overall, we've had a terrific experience.

Review Source: Capterra

  Response: CampSite, EZFacility, Inc.

Date: October 2016

October 2016

 

Vicki:
We appreciate the kind words! Should you ever need anything in the future or if you should just want to say hello-- by all means just reach out.

 

Donna from Buckley Day Camp
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2016

October 2016

Flexible and Easy Camp Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I am the office manager at a day camp in NY. I am very happy with the purchase of Campsite software. The support is excellent. The reports you can generate are flexible and can be easily modified and customized. Enrollment and billing is easy. Invoices are sent via e-mail (no more mailing invoices). If there is something I need and don't see, they never say "oh we can't do that" they say "let me take it to the team and see what we can do"...

Pros

Flexibility and Ease of Customization of Reports

Cons

Wish the font was a hair bigger when printing reports. Not the worst thing, I could always export it to excel if needed (but would be nice).

Review Source: Capterra
 

Paul from Daycation
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2016

October 2016

Daycation's Use of Campsite

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Quality
Value for Money
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Support

Love the ease of use, really wish there was week-to-week/itemized billing. Customer service is great

Pros

Really user-friendly. Like the ability to customize and easy to learn.

Cons

Finances. I wish the billing system was able to handle weekly itemized billing that we could set the price and not have it divide out over all of the weeks.

Review Source: Capterra

  Response: CampSite, EZFacility, Inc.

Date: October 2016

October 2016

 

Thank you for the kind words! Should you ever need anything, just be sure to reach out.

 

Janelle from Cedardale Health & Fitness
Number of employees: 201-500 employees Employees number: 201-500 employees

September 2016

September 2016

Love CampSite!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

CampSite is wonderful! I have loved the ease of use from the very start. Customer Service it top notch! Greg Barra is the best!

Pros

Reporting Module

Cons

Not really a "con" but would love for you to be prompted to enter DOB - sometimes that gets missed and we always require a DOB.

Advice to Others

None - keep up the great work!

Review Source: Capterra

  Response: CampSite, EZFacility, Inc.

Date: September 2016

September 2016

 

Janelle:
Thank you for your kind words! We are also having someone reach out about the con you mentioned, as we believe it is possible!

We appreciate you as our client, and let us know if you ever need anything :).

 

Dave from Camp Watonka
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2016

September 2016

Campsite is Just Right

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

From the start of our process in working with Campsite till the present they have always provided very good service and prompt responses to whatever issues or questions we might have been facing. As with any new program there is a learning curve but with their personal assistance and online help tools it was just a matter of time until we could utilize the site to how we as an organization wanted it tailored.

Review Source: Capterra

  Response: CampSite, EZFacility, Inc.

Date: September 2016

September 2016

 

Dave:
Thank you for the kind words and for your business! Should you ever need anything in the future just reach out.

Be Well.

 

Patrick from YMCA Camp Cory
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2016

June 2016

I Freaking Love Campsite

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Night and day compared to our old system, easy to use and has a great bunking board. Customer Service is great.

Pros

Ease of use of advanced reports

Cons

Databases (events, campers, staff) are all separate.

Advice to Others

Updates need to be more specific and helpful to overnight camps. Some upgrades (Camp Today) should not be extra. I get the coding and extra staff, but I think there needs to be more emphasis on keeping current customers happy. Also, combine the databases! It's super frustrating.

Review Source: Capterra
 

Coby from Brave Trails

June 2016

June 2016

The Best of the Best in Camp Software!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

We are SO GRATEFUL we stumbled onto CampSite. They have made running and managing our Camp effortless and pain-free! From registration to payments to staff recruiting to reporting, this software does it all! Online uploading of campers forms, medical module, and more! Also the customer support has been nothing short of outstanding. They walk you through everything from setup to running your camp, and they respond to inquiries very quickly. You cannot go wrong with CampSite - we highly recommend them!

Review Source: Capterra
 

John from Camp Echo Lake

June 2016

June 2016

I've been using Campsite for staff management for several years now.

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Overall it's simple to use and efficient. I've never had a major problem that customer service did not solve for me in a timely manner.

Review Source: Capterra