A simply outstanding product and so cost-effective for the functionality it provides. Not really surprising to see the list of companies it has been implemented in.

It truly delivers a range of services and features and a wonderfully affordable price. The implementation is simple; the features provide incredible flexibility to configure the system to deliver what I need. I cannot speak highly enough of the product and support. I have now implemented it in 4 different businesses because it is so flexible and cost-effective.

The system really has little not to like. The key is to think strategically to decide the data hierarchies to limit changes once the system is implemented.

I've loved using Lucidity, both in my own company and with my clients. Compared to some of the older compliance management options out there, it really is a breath of fresh air.

We Initially used Lucidity Software to maintain our Integrated Management System, however, it's now become an integral part of our business. Whilst the system is modular, there are many core features that are common across all modules, meaning our people quickly became familiar with the look and feel of each module. We use the App for all our site work, and it's literally a game changer.

Not a criticism of Lucidity itself, but working in the construction industry, there are still occasions where we come up against the "what's wrong with a paper form" attitude. Now that Lucidity has introduced the App though, we're hearing this less and less. Inform really makes it so easy to complete site "paperwork" online.

I have used Lucidity for the past 6yres. Overall, the program is a good program however as a business we need the program its features at a faster rate to allow for the different growth requirements of our business.Making maintenance task more automated would make this software a much more attractive product.

The software is easy to pick up and use

Some basic features for the program are not standardized like report date functionality. The permission needs to be more customized for the end user to be able to restrict user from accessing particular data.

we purchased back in 2015, really helpful in the begining setting up and training, their advice and support is second to none. very glad we purchased and look forward to a long partnership.

How easy it was to integrate not only safety, environment and quality but we were also able to add other requirements such as timesheets, daily reports, variation orders etc. this means we only predominantly use lucidity , thats it.

we have never really used CRM, we already had a system that met our requirements. merging to lucidity was not an option at the time.

Overall application in programme management is useful when dealing with many contractors where the requirement to have one centralised system that allow us to record data and anaylse them

Good HSSE Management system which provides total transparency in managing contractor with actions and e-Learning module

The system at times can't be very complicated and may not be user friendly

I was introduced into our Lucidity setup team to assist with transitioning company forms into the inform module. This module has been super helpful and easy to use, where we are now just using these online forms. The software developers have listened to feedback from their customers and implemented new updates to make this experience even better.

This product is very easy to use. The support is amazing. The software is tailored to the needs of your company. A well resourced help guide and training videos as well.

The incident module gathered more information that was was required for our industry. Therefore, we had to develop our own incident form after much trial and error with using the Induction Module.

Overall, Lucidity does everything that we need. Most things are easy to learn or work out if you were not there during implementation.

We use Lucidity to manage our documents, employees, risk, and customer service audits. The software delivers in all these areas. While I was not in the company when the company implemented the software, I have still been able to learn how to do most things through their helpful Lucidity training portal. I have been able to discover and learn how to complete the functions that I need to in my own time.

Sometimes I find setting the access settings to different types of employees and clients challenging

Fairly ok but lots of opportunities

Ease of use and deployment to others within the business.

Lots of restrictions and when ideas offered, they're only taken and voted on.

Support team try their best to address any enquiry

support by Mobile appHave forms, elearning and notifications in place

-Multiple steps to get to one side-Does not record the forms or completed rom under the user or contractor profile - needs to move things around. -Need more features to clasify the forms completed for confidentiality purpose.

The customer service team are fantastic.The integrated approach that Lucidity offers, helps ensure that we no longer rely on multiple excel spreadsheets.

The customer service team are fantastic. The software itself is very user friendly

At this stage , I cannot fault the software.

Excellent

Functionality and willingness to adapt and collaborate to improve the offering

Marketplace acceptance and engagement for its importance is still not where it should be.