--- title: "Qualio Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Qualio. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Qualio is a good fit for you!" source_url: "https://www.softwareadvice.com/capa/qualio-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Complaint Management Software](https://www.softwareadvice.com/crm/complaint-management-comparison/) / [Qualio](https://www.softwareadvice.com/capa/qualio-profile/) / Qualio Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/capa/qualio-profile/) Reviews [Alternatives](https://www.softwareadvice.com/capa/qualio-profile/alternatives/) # Qualio User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 138 ### Secondary ratings - Ease of use: 4.5/5 - Customer support: 4.7/5 - Value for money: 4.4/5 - Functionality: 4.3/5 ### Rating distribution - 5 stars: 89 reviews (64%) - 4 stars: 38 reviews (28%) - 3 stars: 9 reviews (7%) - 2 stars: 2 reviews (1%) - 1 star: 0 reviews (0%) ### Most mentioned pros - The ability to link things within in the system with the @ symbol is really helpful and helps keep document management together with quality events as well. - Overall, my experience in the industry has strengthened my attention to detail, problem-solving skills, and appreciation for the critical role quality systems play in delivering safe and effective therapies. - It streamlines critical quality processes, such as document control, training, non-conformances, CAPAs, audits, and supplier management, all within a single, collaborative system. ### Most mentioned cons - The training module is severely lacking for documentation of OJTs/other qualifications and we had to create a complicated workaround to make it work. - I don't know about value for money, but sometime workflow automation has some issue as well customer support usually takes 48 hours, and we need something urgently specifically in pharma industry - It wasn’t compliant enough for pharma/med device. ## Qualio customer reviews Showing reviews 1-25 of 138 (page 1). ### A Reliable and User-Friendly QMS Solution - Overall rating: 5/5 - Reviewer: Nitin S. - Verified reviewer: Yes - Industry: Program Development - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with Qualio has been very positive. The platform makes it much easier to manage quality processes, maintain compliance, and keep documentation organized in one place. Its intuitive interface and automation features help save time and reduce manual work, while the customer support team is responsive and knowledgeable. Although there is a learning curve for some advanced features, the benefits outweigh the challenges, making Qualio a reliable solution for organizations looking to streamline their quality management system. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I liked most about Qualio was its intuitive interface and how it simplifies quality management processes. Document control, training management, and audit readiness are all well organized, making it easy to maintain compliance. The platform is user-friendly, automates many manual tasks, and the customer support team is responsive and helpful whenever assistance is needed. #### Cons The platform can take some time to learn, especially for new users who are unfamiliar with quality management systems. Some advanced features require additional configuration, and certain workflows could offer more customization and flexibility. Overall, these are relatively minor issues compared to the value the platform provides. --- ### Supporting Quality Excellence in the Biopharmaceutical Industry - Overall rating: 5/5 - Reviewer: Genesis B. - Verified reviewer: Yes - Industry: Pharmaceuticals - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Qualio has been wonderful, with easy file sharing. I work in biopharmaceuticals, and it is wonderful to be able to share with my team members documents that need to be trained on. Working in biopharmaceuticals has been a rewarding experience, requiring a strong focus on quality, compliance, and collaboration to ensure patient safety and product integrity. Tools like Qualio help streamline documentation, training, and quality processes, making it easier to maintain regulatory standards and stay audit-ready. While there are opportunities for improvement in workflow flexibility, automation, and system navigation, the platform provides valuable support for managing complex quality requirements. Overall, my experience in the industry has strengthened my attention to detail, problem-solving skills, and appreciation for the critical role quality systems play in delivering safe and effective therapies. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I liked most about Qualio was its user-friendly interface and intuitive workflow, which made managing quality documentation and compliance tasks much more efficient. The platform streamlined training, document control, and change management processes, helping reduce manual effort and improve team collaboration. Qualio also provided clear visibility into quality activities, making it easier to stay organized and audit-ready. #### Cons One area where Qualio could improve is its overall flexibility, as some workflows can feel restrictive when trying to accommodate unique business processes. At times, navigating between different modules requires more clicks than expected, which can impact efficiency during routine tasks. While the platform is effective for quality management and compliance, additional customization options and a more streamlined user experience would make it even more valuable. --- ### Easy to Use with Solid Support - Overall rating: 5/5 - Reviewer: Raymond V. - Verified reviewer: Yes - Industry: Biotechnology - Company size: 201-500 employees - Product usage: Used weekly for more than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, Qualio is easy to use and has great customer support. I've reached out with questions before and gotten answers right away. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Qualio is easy to navigate and makes collaborating with peers simple. Security is another great feature, since you can adjust access depending on the user and apply watermarks across all documents. #### Cons Formatting in Qualio is a bit limited compared to Word or Google Docs. That said, it keeps things simple, so the formatting features are easy to figure out. --- ### An OK Starter QMS - Overall rating: 3/5 - Reviewer: Abby W. - Verified reviewer: Yes - Industry: Biotechnology - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, Qualio is a decent QMS. I liked it a lot at first, but the more functionality I wanted, the more I found it lacking. While it gives a nice, streamlined appearance, actual usage shows gaps that could result in compliance issues. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros The ability to link things within in the system with the @ symbol is really helpful and helps keep document management together with quality events as well. Workflows were easy and helpful. #### Cons There seems to be a lot of lack in the system actually being GMP compliant. The training module is severely lacking for documentation of OJTs/other qualifications and we had to create a complicated workaround to make it work. Collaboration was difficult because, until the collaborator feature was added, only the author and QA could see initiated/draft documents, which made for many accidental duplicates. No maintenance module. --- ### A User-Friendly Platform for Streamlined Quality Management - Overall rating: 5/5 - Reviewer: Mansi Atul P. - Verified reviewer: Yes - Industry: Research - Company size: 51-200 employees - Product usage: Used weekly for less than 6 months - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Qualio is a well-designed platform that brings quality management, collaboration, automation, and documentation into one place. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Qualio has a clean, user-friendly interface that makes it easy to manage workflows and keep important files and information organized. The workflow automation features help streamline repetitive tasks, while the collaboration and file-sharing capabilities make it easier for teams to stay aligned. Overall, it provides a structured approach to managing quality processes. #### Cons There can be a learning curve when first getting familiar with all of the features and workflows. Some areas could also benefit from additional customization and more intuitive navigation as the platform get older/experienced with time, particularly for users who are new to the platform. Also identifying areas that could benefit from implementing AI to better achieve those quality improvement goals for the platform. --- ### Qualio Training - Overall rating: 5/5 - Reviewer: Joyce K. - Verified reviewer: Yes - Industry: Biotechnology - Company size: 51-200 employees - Product usage: Used monthly for less than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Has not been hard to use and it is not a burden to do training. I would recommend any organization to use this product #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Easy of use and ability to reference multiple systems. I liked how everything linked together so you don't have to backtrack to find what you are looking for. #### Cons I would like to be able to keep certain documents open as when you get to assessments, it is hard to remember every detail. --- ### Satisfactory - Overall rating: 4/5 - Reviewer: Vaishwik P. - Industry: Biotechnology - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall, experience with Qualio is satisfactory and security wise it's good. I can definitely recommend it to someone. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Mostly, I like collaboration, file sharing because it's really easy and required on two - three clicks to upload or share. #### Cons I don't know about value for money, but sometime workflow automation has some issue as well customer support usually takes 48 hours, and we need something urgently specifically in pharma industry --- ### Perhaps fine for some industries - Overall rating: 2/5 - Reviewer: Christina C. - Verified reviewer: Yes - Industry: Medical Devices - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered It was not my favorite. When I identified issues, the customer care team stopped responding. I think they have a good start to a platform; but they need to work on compliance and customer care. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros It seemed easy to implement. I also liked the feature where all words can be searched in controlled documents. #### Cons It wasn’t compliant enough for pharma/med device. I began validating the system and found that controls weren’t in place. --- ### Review from first time user - Overall rating: 4/5 - Reviewer: Loralie B. - Verified reviewer: Yes - Industry: Pharmaceuticals - Company size: 51-200 employees - Product usage: Used monthly for less than 12 months - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Easy to complete trainings but I found it difficult to search for past documents I had reviewed. This was myfirst time using a stand alone system so I don't have a direct comparison #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros Easy to complete training requirements. Document Control and versioning were great. Training management #### Cons Search limitations can feel clunky when looking for specific data. Customization. I asked our QA department about some function specific customization and was told it was not doable. --- ### A++ Operations and Logitics Specialist - Overall rating: 5/5 - Reviewer: Elizabeth J. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It has bee positive although at first i was a little confused once I understood how to navigate the the system it was great #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The Organization and Information helps guide me in my everyday function the recourse are the best no complaints. #### Cons Nothing to date. I am to find out the information very easily. I understand were to look and how to interpret the information --- ### Most preferred and user friendly document management system - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer & Network Security - Company size: 501-1000 employees - Product usage: Used weekly for more than 2 years - Reviewed: July 2025 - Review source details: This review was submitted organically. No incentive was offered Qualio is assisting me and my organization in maintaining all the company processes at one place. It has also helped me to make sure me and my colleagues are always up to speed with the trainings on new and revised processes. Moreover retrieving the current processes are also easy #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I use qualio as our preferred document management system. The best part is its interface is simple and intuitive. Creation of sops, dops and policies are very easy. Moreover the way it keeps me abreast with my training needs is also something I appreciate the most. #### Cons At times creating a document is a bit of a lengthy process. If it had an option for direct uploading of the written document it would save time. --- ### Qualio Review - Overall rating: 5/5 - Reviewer: Jigar V. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Yeah, it is good to use, good to show someone your documentation and completes the process flow with respect to the features and configurations. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is the best document management system which consist of whatever things you required with respect to ISO standards and as well as the company standards. It can be configurable. Best interface, controlled documentation, easy to use and to show external parties. #### Cons There are no such thing that i dislike, but some sort of feature incorporation while releasing a patch or full release can be taken as feedback from current users so that the new feature or full release can contains the things which are mostly required by the end users. #### Reasons for choosing Qualio I was not there while choosing the product so i can not give the pure info regarding the same. #### Reasons for switching to Qualio MasterControl was crashed. --- ### Qualio as a regulated quality management system - Overall rating: 5/5 - Reviewer: Barbara Y. - Verified reviewer: Yes - Industry: Medical Devices - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Tech support is superior. They listen to suggestions and resolve problems quickly. I fully exercise the flexibility of the software without having to worry about obsolescence. The help videos and FAQ's are excellent #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The software has flexibility in its use of configurable templates that allows custom formatting of procedures and records, although a basic set of templates is provided if customization is not needed. The audit trails are easily accessible and provide good detail. The Events module allows documenting actions that require staged approvals and tracking progress. Event types can be created and customized. The Dashboard is a quick view of all open tasks. Qualio is constantly improving and expanding their SW features. #### Cons Training metrics are not customizable. There is not a suspended status for people on extended leave, such as for pregnancy. the arrangement to provide limited access to some records could be better designed #### Reasons for choosing Qualio I was told the choice considered price, intuitiveness and regulatory compliance. #### Vendor response Thank you for your thorough and excellent review, Barbara! We're happy to hear that our support team and customer resources have been helpful to you. Your feedback on training metrics and access customization has been relayed to our product team. Replied February 2022 --- ### A useful and up to date QMS for businesses of all shapes and sizes - Overall rating: 4/5 - Reviewer: Victoria S. - Verified reviewer: Yes - Industry: Medical Devices - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: August 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Qualio acts as our eQMS and streamlines our audit trail, document management, and workflows As a company with employees working in various locations, it is easy to collaborate and find documents. Overall, I do like Qualio. I feel that with time the platform will become even more useful as more features are added. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like how Qualio is constantly updating and improving. I particularly like how helpful they are with support, from webinars to onboarding support, you never feel lost of confused. Qualio does exactly what you need it to, and all the extra features are just really nice bonuses. #### Cons There is a learning curve to figuring out Qualio in the beginning. The platform looks pretty simple and basic. but when you try to start doing advanced actions I felt lost. There is a sandbox mode, which is good for playing and learning, but anything you create in the sandbox cannot be moved into your actual account. --- ### Excellent people supporting an excellent product - Overall rating: 5/5 - Reviewer: jared f. - Verified reviewer: Yes - Industry: Medical Devices - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Our Design Control process is much tighter. Document Control requires less time and effort. We have elevated our Risk Management game. Our Quality people are happier using such a well integrated tool. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Qualio is very well and highly integrated. There is a relatively short learning curve, then quite intuitive. The materials available for on-boarding and learning are very well done and thorough. The built-in chat function for fast support is excellent - so easy to use. The people of Qualio are high caliber and there is clearly a culture of Customer Service. There is a very good balance between structure and customization - Qualio has found the sweet-spot. The SOPs and templates offered as a starting point are well written and concise. #### Cons I am hard-pressed to describe an aspect of the platform or the company that I would like to see changed. We do more than Medical Devices. We are in the process of considering how we might use Qualio outside of Medical and what would have to happen to accomplish such a goal - this is perhaps something Qualio might consider as an evolutionary initiative. #### Reasons for choosing Qualio Their people. Their value. #### Vendor response Hi Jared, thank you for your fantastic review and we're so happy to hear that Qualio has made life easier for your Quality team! We'd love to get more of your thoughts on scaling usage of Qualio outside of Medical Device and your CS contact can answer any questions you might have on this. Replied February 2022 --- ### Best eQMS - Overall rating: 5/5 - Reviewer: Caldin D. - Verified reviewer: Yes - Industry: Pharmaceuticals - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It's the best eQMS I have used so far #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The access controls , events segmentation and the audit trail feature. #### Cons It could be better for each lauch train to have an independent industry centric webinar for trainings --- ### eQMS safety aimplicity effectiveness - Overall rating: 4/5 - Reviewer: Panagiotis V. - Verified reviewer: Yes - Industry: Pharmaceuticals - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. a positive experience with a simple and interactive eqms system #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The fact that reviewing aproval editing and scrolling though our documents is easy and fast #### Cons The search engine is a little clunky sometimes --- ### Qualio Implementation, QMS Creation, and ISO Audit. - Overall rating: 5/5 - Reviewer: Todd M. - Verified reviewer: Yes - Industry: Semiconductors - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great experience, allowed me implement a company wide QMS, passing ISO registration audits both times. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Simple but complex at the same time, great features. #### Cons Docuemnt formatting could be improve, but very good currently. --- ### Qualio has potential - Overall rating: 3/5 - Reviewer: Claire M. - Verified reviewer: Yes - Industry: Medical Devices - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall I think Qualio has a lot of potential. It has a lot of functions which just need slight improvements before they can be fully effective. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros I like the version control of documents and that minor changes can be made without sending the document for re-training. Customer service is exceptional with issue and queries being addressed as soon as possible. #### Cons The 'compare against' function is not very useful as often it highlights entire sections of text instead of the specific changes. It also shows code when changes are made to tables or images. The inability to revision control templates directly. If templates update, changes within sections have to be applied manually to documents in draft. --- ### Extremely satisfied with Qualio - Overall rating: 4/5 - Reviewer: Riikka Ä. - Verified reviewer: Yes - Industry: Medical Devices - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: August 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall very satisfied #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros The whole management of quality system became so pleasant with Qualio compared to manual QMS. All the way from the purchase to implementation to going live all the needed support was available. #### Cons The process of implementing experienced some hick-ups with Qualio's change of employees... Document creation and management is still a bit non-optimal because text modification as in e.g., Microsoft Word is quite limited --- ### Qualio Implementation - Overall rating: 4/5 - Reviewer: Pam R. - Verified reviewer: Yes - Industry: Medical Devices - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It is mainly positive, still early days, it would have been good to have more training and a more global presence for Qualio #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Document control, supplier control, CAPA control #### Cons Setting up the system for our use was more complex than expected #### Reasons for choosing Qualio Price was an important consideration, ease of use for all employees, help desk, --- ### Qualio User Review - Overall rating: 4/5 - Reviewer: Daryl S. - Verified reviewer: Yes - Industry: Wholesale - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Has given our QMS a firm foundation #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros After the initial 'new interface' confusion which is normal for a new application, the product is actually very easy to use #### Cons Can't use existing documents as a template for new documents #### Reasons for choosing Qualio Good reviews and initial contact with the sales / techical team #### Vendor response Thank you for your input, Daryl! We've provided your feedback to our product team. Replied February 2022 --- ### Qualio at Arovella Therapeutics - Overall rating: 5/5 - Reviewer: Peter O. - Verified reviewer: Yes - Industry: Pharmaceuticals - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The modularised way that Qualio prepares templates really helped with the transition of our exiting documentation. I like how it uses tags to categorise specific document groups which can then be set for specific job roles. I also like the training options and overview. #### Cons There are some font and text options that could be improved. #### Vendor response We are happy to hear that you were able to smoothly transition existing documentation with Qualio! Thank you for your feedback. Replied February 2022 --- ### Very efficient, user friendly tool for our QMS - Overall rating: 5/5 - Reviewer: Gareth Q. - Verified reviewer: Yes - Industry: Pharmaceuticals - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Fantastic, coming from older clunky more expensive QMS at other Pharma companies, Qualio was a breath of fresh air. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The workflows are very intuitive and with basic training a new user can navigate very easily. #### Cons There is huge potential within Qualio to add on things like calibration management or Internal audits management. So it would be great to see additional modules / use cases added. The ability to integrate with other systems is not very visible. #### Reasons for choosing Qualio Cost and implementation time was way better than competitors. #### Vendor response Hi Gareth, thank you for your review and we're glad to hear Qualio has been efficient and easy to use thus far! We appreciate this insightful feedback and have shared with our product team. Replied February 2022 --- ### Qualio for the win ! - Overall rating: 5/5 - Reviewer: Bastien S. - Verified reviewer: Yes - Industry: Medical Devices - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We transitioned from a paper qms to Qualio and we save so much time for archiving, tracking and finding documents ! It is also much more easy and efficient to update documents. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Very nice users interface Easy to use contains mostly everything we need for an eQMS review and approval process flows well #### Cons - it would be nice if the NCR and CAPA module could be linked to in documents (hyperlink) - Currently the comments can only be placed at the end of each document section, however if a section is long it is not the most efficient way to put comment. Comment applicable directly to the text would be ideal. #### Vendor response Bastien, we love to hear that you were able to successfully transition from paper to Qualio's eQMS! We appreciate the detailed feedback and have passed this along to our product team. Replied February 2022 ## More reviews [Next reviews](https://www.softwareadvice.com/capa/qualio-profile/reviews/?page=2) --- Qualio Reviews, Pros and Cons - 2026 Software Advice