Wheels Car Rental
About Wheels Car Rental
Wheels Car Rental Pricing
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Most Helpful Reviews for Wheels Car Rental
1 - 5 of 13 Reviews
Giovanni
Hospitality, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2021
The beauty of Wheels is that its many advantages far outweigh its few defects
Completeness. Ability to manage multiple operations at the same time and switch from one to the other. Traceability of operations. Reporting. Adaptability and fast integration. Very rare down or crash.
CONSSome rigidity on the fleet chart. Problems with currency and decimals. Difficult traceability of daily cancellations. Form designer disabled. Second Driver management (managedas the main one regarding the mandatory nature of the data). Permissions provided to individual users (you can't often limit rights to users). Difficulty in managing extras with\without VAT with Reports. Not clear % fleet utilization management.
Reasons for switching to Wheels Car Rental
Because Motherhouse recommended it to us and it was love at first sight
Vendor Response
Hi Giovanni, We appreciate your business and it means a lot that you would recommend us 10/10. We also work hard to provide a very stable system that allows you and your team to multitask well, so we're happy to hear that it is appreciated. We also appreciate very much your feedback on those areas where you'd like to see some improvements. We'll be reaching out about these areas to resolve in a future release. Thank you for working with our team!
Replied April 2021
Kosana
Transportation/Trucking/Railroad, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
Wheels recommendation
Partnership which is proven in many situations.
PROSFunctionality, user friendly, safety, liability, customer orientated multi-branding solution.
CONSAbility to develop. Pricing tools. Integration with Europcar. Reliable XML.
Reason for choosing Wheels Car Rental
Yes
Reasons for switching to Wheels Car Rental
Lack of functionality, weak reporting.
Vendor Response
We appreciate your business, and your 5-star review. It means the world to us that you would recommend the Wheels System 10/10 times. We're happy to hear that you prefer Wheels over CarPro and your other options. We're glad that our Europcar connectivity is working well for you and hope to work with you for many years to come. Thank you!
Replied May 2021
Dionysis
Transportation/Trucking/Railroad, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed April 2021
A value for money product that has enough space to become better
1. It is a very easy to use product. 2. Covers the majority of the industry needs
CONS1. Some features do not work very well, 2. Not having access to the data base
Nemanja
Transportation/Trucking/Railroad, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
Great solution for car rental companies
Great solution for everyday operations of car rental company! Recommend definitely!
PROSVery advanced software with plenty of useful and great features! It automate many daily operations, great reporting system and overall user experience. Support team very responsive and devoted to resolution of each request in very efficient way.
CONS1. API access should be free of charge for existing users in order to create better connectivity with local systems. 2. Template editor should be available for end users as it has been in previous versions of the solution.
Vendor Response
Hi Nemanja, We appreciate your business and thank you for taking the time to review Wheels Car Rental System. It means a lot that you would recommend us 10/10! We're thrilled that you find the platform advanced and that our support team is doing such a great job for you. We're happy to be able to offer the API access, but do need to control it a bit. We're hoping to add the template editor in a future release once we can prioritize the effort. Your feedback on these items is very useful and we take it to heart for changes to come.
Replied April 2021
Gedvydas
Automotive, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2021
Europcar Lithuania expierence
After starting using this rental system, our work became faster with less mistakes. So we didn't needed extra person just to check if all invoices are correct.
PROSWeb based. No need to install extra software, also can be used from any device instantly. Incredibly fast system. Support of many cool accessories, like ID scanner.
CONSSome features are not fully developed, like e-mail templates can be used not in all cases. Short term rental are developed very well, but long term has some issues. Could be better handling and reporting in there.
Reasons for switching to Wheels Car Rental
Support was OK, but adding new features or accessories was mission impossible. Very slow system, especially with extracting reports.
Vendor Response
Hi Gedvydas, We appreciate your review and that you'd recommend us 9/10. It is interesting to hear that your previous software had OK support, but it didn't listen to your feedback. Please keep the feedback coming, the system only gets better when we listen to you!
Replied April 2021