All Amplifi.io Reviews
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Andrew
Verified reviewer
Consumer Electronics, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2018
A great tool to manage our sales and marketing content!
All content in one place and customized solutions for our sales team to create their own line lists. Soon we hope to have a tool that will create custom Product Recommender sheets that are often highly requested to get information to customers quickly.
PROSAll of our images and assets are in one place. Our sales team can access all the content they need for customers and their own presentations. Marketing, eCommerce and other departments also have immediate access to all of the latest digital content for campaigns and website support. We also implemented customized solutions for our sales team that allow them to create their own customized line lists for customers. It is great to see sales use this tool every day, and the data we see shows power users are getting more content in front of more customers!
CONSSome of the newer users have a bit of a learning curve to get up to speed on how to utilize all the things we do. Luckily Amplif.io has helped us with video tutorials and trainings that makes it easy to understand and simple to use. We continue regular trainings to make sure all departments use this content in the right way for all of their needs.
Caroline
Leisure, Travel & Tourism, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2021
Finding Amplifi
Happy sales staff. Happy customers.
PROS1) Amplifi is centered around the day-in, day-out workings of a B2B sales model and B2C e-commerce model. There are a million small-midsize companies like ours that don't need a PIM. All we need is a way to distribute our digital assets and feed them into e-commerce sites. 2) It performs the core functions needed and it has some very nice value adds for our sales team. 3) The platform is intuitive - thus making it easy for business partners to "help themselves". 4) The technical support is fantastic because it is centered around their customer's needs, not around the software itself - an issue I find with most other platforms where their support finds customers almost a distraction from their real job, whatever that may be. This is true of a solid 80% of DAM and PIM providers.
CONSCan't think of a thing that I don't like.
Reason for choosing Amplifi.io
1) Amplifi is a more elegant experience for our customers. It is more fluid and intuitive making it easier to use. 2) Amplifi's value-add features for sales (internal and outside sales) help to make their job easier and provides them an edge. 3) It's AI search again helps to make the user experience better. 4) Amplifi also fits within our price range and value for this function.
Reasons for switching to Amplifi.io
Syndigo bought Shotfarm and promised that their new platform would work better. It was worse. It was a PIM with a backward DAM. No one could figure it out. No one could get their work done. They had no customer service worth speaking of. It was a nightmare for everyone. I think Syndigo is really steeped in the PIM space with little understanding of what a B2B and B2C e-commerce customer needs. They are ideally suited for large etailers like Lowes who need a PIM but little DAM experience. The fact is these large etailers are only a fraction of our business and any platform we choose needs to support all of our customers, including small-midsize retailers.
Vendor Response
Thank you for your review Caroline. We are so thankful to hear about your positive experience using our software. We look forward to great things in the future!
Replied January 2023
George
Marketing and Advertising, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed November 2022
Great assistant in Digital Asset Management
Ease of use even for beginners. A value for money product, especially for large enterprises. Great for digital asset management between collaborators
CONSBetter customer support, tutorial videos and added product features for intracompany tasks
Vendor Response
Hi George. Thank you for your feedback. We have taken your observations to heart and are working to improve the user experience by introducing in app messaging tools and expanding our knowledge base and support videos. We hope that you will be able to use these improvements over the coming weeks and months. Best regards!
Replied January 2023
Alexandra
Consumer Electronics, 201-500 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed February 2024
Great way to keep assets organized for several different sales regions.
I love how easy it is to upload assets and to collaborate with colleagues across the globe. The organization and interface are easy to use - there are so many possibilities and ways to organize assets. It is so easy to share asset files and folders with our vendors. Our Amplifi rep is so helpful and knowledgeable!
CONSThere are really no downsides. There are a few features/capabilities I have asked about and I have been told they are all in development or to be released soon!
Paula
Health, Wellness and Fitness, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Efficient Data Asset Management
Amplifi serves not just as an asset management system but also as an information system, significantly enhancing the efficiency of our creative team. It facilitates seamless storage and retrieval of information/files, making the process much easier than before. This information system capability has empowered our sales team to bring the latest materials and product information to the market from a centralized and up-to-date source.
CONSThe use and search capabilities while on mobile view have proved to be a little bit of a challenge
Reasons for switching to Amplifi.io
Bynder proved to be inefficient, lacking in the storage of product information, and falling short in terms of customer service quality.
Cade
Consumer Goods, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
Ampifi.io has been a gamechanger for us.
Before we started using the platform, managing and distributing digital assets was a real headache for our marketing team. We were constantly searching for files and struggling to keep track of all our marketing collateral, which made collaboration a challenge. But since we started using Amplifi.io, everything has changed for the better. The user-friendly interface and powerful search functionality make it so easy to find what we need, while the centralized asset library helps us keep track of everything in one place.
PROSThe interface is so user-friendly and intuitive, which makes it a breeze to navigate and find what I need. I also appreciate the centralized asset library, which helps keep all our marketing collateral organized and in one place. The search function is another standout feature for me - it's so powerful and makes it easy to quickly find specific files and assets.
CONSCreating unique instances for certain users could be improved. There is a way to do it on the platform but It could be easier to execute.
Reasons for switching to Amplifi.io
Widen wasn't meeting our needs. It was clunky and hard to find the assets that we wanted. and Sharing with partners was a pain. Amplifi has solved that for us.
Anonymous
51-200 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed July 2023
Amplifi.io allowed us to improve our internal and external processes for our client.
The onboarding and setup process was definitely rocky and frustrating at times. By the time we launched we were able to get everything setup and everything has been working great since. I will say too, the Amplifi team was very patient with us as we also took longer in the setup process than intended.
PROSAmplifi checked off most of our boxes when looking for a PIM/DAM system for one of our clients. We were looking for one source of truth to house all of our product information while introducing a new brand center to our partners.
CONSThere were a few capabilities that we were initially missing. The ability to mass import and update products while also grouping information into variations was missing. Fortunately, many of these capabilities are now integrated or are being worked on.
Reason for choosing Amplifi.io
The number of capabilities and the overall value was the biggest deciding factor. Very glad we chose Amplifi.
Reasons for switching to Amplifi.io
We hadn't been pleased with their services for awhile and felt it was time for a change.
Zerin
Consumer Goods, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Being Klean Kanteen's Project Lead for Amplifi
I have had an overall positive experience with Amplifi.
PROSI like the easy and intuitive way you can use Amplifi to search and share files.
CONSHaving to explain the functionality and organization of folders to reps and internal staff who are not the best with new platforms or tech.
Reason for choosing Amplifi.io
Amplifi was the best fit for the requirements we wanted in a new DAM.
Reasons for switching to Amplifi.io
Amplifi was easier to navigate and search then our previous Dropbox.
Caroline
Retail, 501-1,000 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Amplifi is great for large brands with a lot of content and SKUs
I am extremely satisfied with Amplifi's ability to manage large catalogs. When you manage as much product as I do, it can be very daunting keeping everything together. It is easier to take content from my clients and put it in Amplifi than digest it in the way they give it to me.
CONSI do not really have much I do not like. I think the only issues i have had are my own inablity to dig into the cool features they have
Reasons for switching to Amplifi.io
We loved the idea of having everything in one place and this was much easier to use across multiple teams.
Aaron
Machinery, 201-500 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
They help my Unorganized brain stay organized
Amplifi not only helps you organize your files and be able to find them easier, but they also are thinking ahead to help organizations use their content across multiple platforms and marketplaces. When we brought it on board, they were there to help implement the product in an effective and efficient way. I have been using it more often than our older system because it's so much easier to use. On my side of things, It's helping solve our content management and being able to find the content for the products that I need to accomplish my job. As the E-Commerce Web Developer, I need to find images of products and lifestyle images of the products that we are using in promotions or product launches. In our old system, you could only find the product if you knew the SKU number. But with Amplifi, I can type in the name, SKU, or product type, and I can narrow it down to the specific product that I need. It's much more efficient than our old system and so much easier to use. It is also helping with our syndication across marketplaces like Amazon, so that we can easily use the same content across those marketplaces without stressing about the different formats needed for each market.
CONSFrom my interactions with it, I don't see any downsides. The only hiccup that we have had has been onboarding new users. But we have been working with our Rep and the tech team to make sure that this wrinkle gets ironed out
Ronny
Used free trial
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
4
Reviewed March 2016
Easy to use and share content
I only improve when i send email have a prefer list with the top 10 adress we must send information will be really helpfull