Add to compare

Add to compare

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.58 / 5 (43)

Ease-of-Use

4.5 / 5

Value for Money

4.5 / 5

Customer Support

5.0 / 5

Functionality

4.0 / 5

Last Review Written

November 23, 2020

Pros/Cons

  • Pros

  • I like how easy it is to use Mandarin 5. I also like the customer support for when I have a problem or various questions. They are very quick to respond back to me and help solve the problem.

  • Easy to use, M5 Reports seems easier than old method

  • Cons

  • I like this software a lot but if I have to pick what I like the least it would be occasional quirks in the system that have to be fixed by Mandarin.

  • When there are multiple call numbers on one record the call number should be absent from the results page, instead a note to 'see holdings'.

Pricing

Pricing Range

Product Demo & Screenshots

Explore product images

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

N/A

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A

Additional Info

Ideal Customer Size

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos