About Flex Catering

Flex Catering is a web-based food and catering management software with an amazing online ordering website. Flex helps businesses increase revenue and save time on operation.

Suitable for companies of all sizes, the solution organizes orders, products, customers, production and dispatch.

Key features of Flex Catering include online ordering, invoicing, event management, quote generation, menu management, payment processing, cost management and order tracking. It facilitates integration with third-party application such as QuickBooks, Xero, Stripe, Square, PayPal, Eway, Deputy, Mailchimp and more.


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Supported Operating System(s):

Web browser (OS agnostic)

5 Reviews of Flex Catering

Average User Ratings

Overall

5 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(5)

5

4 stars

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0

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

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Showing 1 - 5 of 5 results

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July 2020

Jeremy from Fossix Coffee and Kitchen

Verified Reviewer

Company Size: 2-10 employees

Industry: Hospitality

Time Used: Less than 2 years

Review Source: GetApp


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2020

Enabled us to scalably grow

It's been a great tool implemented by a strong team.

Pros

Flex Catering has powered a step change in our catering business. It’s improved our efficiency by automating things we were doing manually and given us the ability to scale our business. As a café growing it’s catering business, we found Flex Catering to suit our needs perfectly. Functionality is broad and well thought through – improvements are released regularly. The team was very supportive through the startup phase and have always been prompt and thorough in responding to our support requests and questions. Reports and production functionality is excellent. They effectively setup our website as an ecommerce site with the software as the framework. They managed all the domain setup for us and gave us good guidance on SEO optimisation. We reviewed and trialled other platforms and Flex Catering was a mile ahead. Integrates with Google Calendar and

Cons

Responsive design for mobile could be better but it is on the roadmap so could have improved since writing this review.

August 2019

Peter from Penny Lane Catering

Company Size: 11-50 employees

Industry: Hospitality

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

August 2019

Flex Catering has changed our business lives!

Pros

Flex Catering allows me to create a broad range of production breakdowns and reports, that makes kitchen production a whole lot easier. The ordering process is easy and optimised. Customer service responds to all your queries quickly. It also reduces the risk of making mistakes since orders can be booked directly by our clients online, so it minimised the need to enter orders manually.

Cons

Would be good to think about a Flex Catering mobile app, since we are often on the move, it would help us access our information while away from our desk.

December 2019

Joe from In House Catering

Company Size: 11-50 employees

Industry: Food & Beverages

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

December 2019

Revolutionised our catering company

To begin with we have had to overhaul how our company works, which is always a lot of work. From order input, to kitchen production, to invoicing - we have had to change how we work. The team at Flex have been incredibly patient and helpful in allowing us the time to do that while lending a hand whenever needed. Now we are up and running fully with the website, we are amazed with how well it has all worked and the positive response from our customers is overwhelming. I believe this is the first step in revolutionising our catering company and will only make our business more successful in the future!

Pros

Flex Catering has taken two/three manual processes that our team used to perform every day and almost completely automated them. By allowing our customers to order through our new E-Commerce website, we have cut out any errors in order input and then to have those orders push straight into MYOB for invoicing is just amazing! On top of that, when we have had any questions or issues arise the Flex Catering team have been able to answer/fix them immediately which gives us great peace of mind.

Cons

We have had to change some of our internal processes and customer pricing to fit how Flex Catering works. This has created extra work for us and some customer dissatisfaction, but overall customers are incredibly happy with the new way of working.

August 2020

PJ from Aspen Catering

Company Size: 2-10 employees

Industry: Hospitality

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2020

5 Star Review

Since we've started transitioning from software we've used for 12 years, Flex Catering will far surpass what we were using. The support - even though we're in the US, is still very prompt, helpful and supportive no matter what we need or ask of them.

Pros

If a 10 was available, I'd use that. This is a GREAT product, super user friendly, GREAT customer support. Fast, accurate and very dynamic.

Cons

There is nothing we don't like about it. It's just perfect.

Reasons for Choosing Flex Catering

Ease of use, speed, straightforward screens, and great customer support

Reasons for Switching to Flex Catering

BlueLink stop supporting us

November 2019

Lauren from Shepherd's

Company Size: 51-200 employees

Industry: Food Production

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

November 2019

Excellent Support and Service

Excellent customer service, never too busy to explain things personally and in detail for us. Has helped us realise a goal of selling products online in a pain-free way!

Pros

Simple, easy to use software - especially if you have wordpress experience - and customisable for our needs.

Cons

Only that you can't jump between products as you're editing them, you have to go back to the menu which is slow.

Reasons for Choosing Flex Catering

Personal recommendation.