--- title: "Flex Catering Software Reviews, Demo & Pricing - 2026" description: "Review of Flex Catering Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/catering/flex-catering-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Food Delivery Software](https://www.softwareadvice.com/retail/food-delivery-comparison/) / Flex Catering Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/venue-management/flex-catering-profile/reviews/) # Flex Catering Review From $350/month 1 plan Wondering if Flex Catering is right for your organization? Our Food Delivery Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Flex Catering 4.9 [(12)](https://www.softwareadvice.com/venue-management/flex-catering-profile/reviews/) Pricing Starting at $350.00 flat rate per month ### About Flex Catering Flex Catering is a web-based food and catering management software with an amazing online ordering website. Flex helps businesses increase revenue and save time on operation. Suitable for companies of all sizes, the solution organizes orders, products, customers, production and dispatch. Flex integrates to POS system and local delivery services. Key features of Flex Catering include online ordering, invoicing, event management, quote generation, menu management, payment processing, cost management and order tracking. It facilitates integration with third-party application such as QuickBooks, Xero, Stripe, Square, PayPal, Eway, Deputy, Mailchimp and more. Wondering if Flex Catering is right for your organization? Our Food Delivery Software selection experts can help you in 15 minutes or less. ## Flex Catering User Interface ## Popular Flex Catering Alternatives Main Product Flex Catering 4.9 [(12)](https://www.softwareadvice.com/venue-management/flex-catering-profile/reviews/) Ratings Breakdown - 4.83Ease of use - 4.83Value for money - 5.0Customer support - 4.75Functionality Pricing Starting at $350.00 per month Get Price Alternative Product [HoneyCart](https://www.softwareadvice.com/catering/honeycart-profile/) 4.8 [(45)](https://www.softwareadvice.com/catering/honeycart-profile/reviews/) Ratings Breakdown - 4.78Ease of use - 4.81Value for money - 4.93Customer support - 4.62Functionality Pricing Starting at $99.00 per month Get Price Alternative Product [Nowsta](https://www.softwareadvice.com/hr/nowsta-profile/) 4.9 [(283)](https://www.softwareadvice.com/hr/nowsta-profile/reviews/) Ratings Breakdown - 4.82Ease of use - 4.84Value for money - 4.81Customer support - 4.67Functionality Pricing Starting at $18000.00 per year Get Price Alternative Product [Tripleseat](https://www.softwareadvice.com/event-management/tripleseat-profile/) 4.7 [(575)](https://www.softwareadvice.com/event-management/tripleseat-profile/reviews/) Ratings Breakdown - 4.63Ease of use - 4.62Value for money - 4.69Customer support - 4.48Functionality Pricing Available upon request Get Price Alternative Product [Perfect Venue](https://www.softwareadvice.com/venue-management/perfect-venue-profile/) 4.8 [(81)](https://www.softwareadvice.com/venue-management/perfect-venue-profile/reviews/) Ratings Breakdown - 4.85Ease of use - 4.74Value for money - 4.88Customer support - 4.54Functionality Pricing Starting at $99.00 per month Get Price Alternative Product [Slerp](https://www.softwareadvice.com/retail/slerp-profile/) 4.9 [(33)](https://www.softwareadvice.com/retail/slerp-profile/reviews/) Ratings Breakdown - 4.88Ease of use - 4.70Value for money - 4.93Customer support - 4.73Functionality Pricing Available upon request Get Price ## Flex Catering Pricing and Plans Starting price: $350.00 per month Free Trial Free Version Basic $350.00 flat rate, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Flex Catering Features - Popular features found in Food Delivery Delivery Tracking Dispatch Management Inventory Management Kitchen/Menu Management Loyalty Program Mobile Access Order Management Reporting/Analytics Routing - More features of Flex Catering Access Control Accounting Integration Activity Dashboard Activity Tracking Alerts/Notifications API Automated Scheduling Banquet Management Billing & Invoicing Booking Management Calendar Management Calendar Sync Communication Management Contact Database Contact Management Contract/License Management Cost Management Credit Card Processing CRM Customer Database Customer History Customer Management Customizable Branding Customizable Forms Customizable Reports Customizable Templates Data Import/Export Discount Management Document Management Drag & Drop Electronic Payments Electronic Signature Email Templates Employee Management Event Calendar Event Management Event Scheduling Facility Management Financial Analysis Food & Beverage Management Food Delivery Dispatching For Catering Businesses For Restaurants Geographic Maps Gift Card Management Historical Reporting Interactive Reports Inventory Tracking Invoice Management Lead Capture Live Tracking Location Tracking Mobile Alerts Mobile App Multi-Facility Multi-Location Online Ordering Order Entry Order Processing Order Tracking Payment Processing Point of Sale (POS) Promotions Management Proposal Generation Quotes/Estimates Real-Time Data Real-Time Monitoring Real-Time Notifications Real-Time Reporting Real-Time Updates Recipe Management Recurring Orders Reminders Reporting & Statistics Reservations Management Role-Based Permissions Room Block Management Room Booking Route Management Sales Management Sales Reports Self Service Portal SMS Messaging Staff Management Status Tracking Supplier Management Surveys & Feedback Task Management Third-Party Integrations User Management Venue Management Waitstaff Management Website Management Weddings/Parties ## Flex Catering Integrations MYOB Business Integration rated undefined from -1 review QuickBooks Online Advanced Integration rated undefined from -1 review Google Calendar Integration rated undefined from -1 review Xero Integration rated undefined from -1 review Deputy Integration rated undefined from -1 review Zapier Integration rated undefined from -1 review See all 10 integrations ## Flex Catering User Reviews ## Flex Catering customer ratings - Overall rating: 4.9/5 - Total reviews: 12 ### Rating distribution - 5 stars: 11 reviews (92%) - 4 stars: 1 reviews (8%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.8/5 - Value for money: 4.8/5 - Customer support: 5/5 - Functionality: 4.8/5 --- ### Flexing with Flex! - Overall rating: 5/5 - Reviewer: Mai M. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Flex has been a breeze! We have been thrilled with the ease in which Flex has provided to the entire team. The platform supports our delivery catering as well as our full service corporate programs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros As a small boutique catering firm, Flex works beautifully with the different arms of our business. With both delivery and full service catering, Flex allows us to streamline all facets of our business in one platform. #### Cons None! Super user friendly and especially helpful in managing our delivery and corporate catering division. --- ### Transformed Kitchen Operations from Chaos to Calm - Overall rating: 5/5 - Reviewer: Amy A. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2024 - Review source details: This review was submitted organically. No incentive was offered After a lot of research I am very happy I chose this software - there are always new features and developments being added. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This software is incredibly well tailored to suit delivered catering businesses. There are so many features which are unique to this industry and it makes handling our corporate orders simple and accurate keeping our customers happy. With our previous software supplier we had to use offline spreadsheets to manage stock, costs and margins. Now all of this is linked directly to our menu set up. This has saved us so much time and allows our operations to run very smoothly. The production plans and reports are clear for our staff - they receive their paperwork and hardly have to even ask questions anymore! Everything is quiet and organised in our kitchen. #### Cons Please make font size bigger on reports. #### Reasons for choosing Flex Catering Far more flexible allowing us to automate reports and create a business which can operate without the owner. #### Reasons for switching to Flex Catering It covered more of the end to end process of running my business. From taking the customer order through production, stock delivery and invoicing --- ### GREAT backend - Can't condone for Sales or CRM - Overall rating: 4/5 - Reviewer: Marnie B. - Verified reviewer: Yes - Industry: Restaurants - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered Overall positive - just frustrating with the leads and crm portion. Perhaps a company with full time position to navigate; however as an owner operator wearing many hats = sooooo much wasted time in the CRM portion. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Kitchen Operations are great! Ability to combo, scale, create useful prep lists and reporting. Very flexible on this end. #### Cons CRM - So much clicking around - so many redundant moves, you need to ATTACH the email correspondence to events manually - they do not automatically show once sent - deals portion of leads consistently freezes and sends in circles. You can attach and view files in some correspondence windows but not others - email sends are very basic; no automatic follow up "flows" The whole CRM portion is antiquated and outdated even though it was added 2-3 years ago. No at all intuitive. #### Reasons for choosing Flex Catering I chose because the were working on everything I needed. It has been a challenge for sure and I hope they improve their CRM buy I have noticed updates are further and farther between than they used to be. #### Reasons for switching to Flex Catering Needed more kitchen production capabilities --- ### Excellent service - Overall rating: 5/5 - Reviewer: Phillip P. - Verified reviewer: Yes - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered Great, great price, great customer service, the uploading by flex was seamless, a very good experience especially with [sensitive content hidden] #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The service is second to none, send an email and you will receive a link to a video explanation, if not [sensitive content hidden] and his team have fixed things for me #### Cons There are some improvements I would make, but it’s not really a problem when you learn and accept these minor flaws #### Reasons for choosing Flex Catering Foodstorm no longer available in Australia --- ### Best catering software on the market - Overall rating: 5/5 - Reviewer: Scott S. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2023 - Review source details: This review was submitted organically. No incentive was offered Over the first year of using flex our business grew very quickly as it makes ordering very simple for customers #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Flex is easy to use, highly customisable, has excellent reporting capabilities and can be automated for most admin tasks #### Cons Any issues we had with flex were fixed by the Flex team. #### Reasons for choosing Flex Catering Price --- ### Enabled us to scalably grow - Overall rating: 5/5 - Reviewer: Jeremy G. - Verified reviewer: Yes - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2020 - Review source details: This review was submitted organically. No incentive was offered It's been a great tool implemented by a strong team. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Flex Catering has powered a step change in our catering business. It’s improved our efficiency by automating things we were doing manually and given us the ability to scale our business. As a café growing it’s catering business, we found Flex Catering to suit our needs perfectly. Functionality is broad and well thought through – improvements are released regularly. The team was very supportive through the startup phase and have always been prompt and thorough in responding to our support requests and questions. Reports and production functionality is excellent. They effectively setup our website as an ecommerce site with the software as the framework. They managed all the domain setup for us and gave us good guidance on SEO optimisation. We reviewed and trialled other platforms and Flex Catering was a mile ahead. Integrates with Google Calendar and #### Cons Responsive design for mobile could be better but it is on the roadmap so could have improved since writing this review. --- ### Excellent product, we love Flex Catering! - Overall rating: 5/5 - Reviewer: Innez T. - Verified reviewer: Yes - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Flex Catering have excellent customer service and have been very helpful with both the changeover and onboarding of our company. Their tickets system ensures any questions or problems are solved quickly and easily. Highly Recommend! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Order tracking, CRM, products, integration with Xero, and eCommerce website have been a game-changer for our business. #### Cons It is easy for users to double up on adding products, and takes some training to get up to speed on this area. #### Reasons for choosing Flex Catering Price, service, different functionality. #### Reasons for switching to Flex Catering We needed integration with Xero as well as a company that was more suited for Australian businesses --- ### Great Catering Software - Overall rating: 5/5 - Reviewer: Beth G. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2023 - Review source details: This review was submitted organically. No incentive was offered Flex Catering software works so well for our company. We find it extremely easy to update our menus and content pages and Flex are great at implementing new features. Our customers also comment on how easy our site is to navigate and place orders #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use and customizable for our business needs #### Cons Sometimes when are features are updated they have not been tested correctly and we have errors. --- ### Revolutionised our catering company - Overall rating: 5/5 - Reviewer: Joe C. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2019 - Review source details: This review was submitted organically. No incentive was offered To begin with we have had to overhaul how our company works, which is always a lot of work. From order input, to kitchen production, to invoicing - we have had to change how we work. The team at Flex have been incredibly patient and helpful in allowing us the time to do that while lending a hand whenever needed. Now we are up and running fully with the website, we are amazed with how well it has all worked and the positive response from our customers is overwhelming. I believe this is the first step in revolutionising our catering company and will only make our business more successful in the future! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Flex Catering has taken two/three manual processes that our team used to perform every day and almost completely automated them. By allowing our customers to order through our new E-Commerce website, we have cut out any errors in order input and then to have those orders push straight into MYOB for invoicing is just amazing! On top of that, when we have had any questions or issues arise the Flex Catering team have been able to answer/fix them immediately which gives us great peace of mind. #### Cons We have had to change some of our internal processes and customer pricing to fit how Flex Catering works. This has created extra work for us and some customer dissatisfaction, but overall customers are incredibly happy with the new way of working. --- ### Flex Catering has changed our business lives! - Overall rating: 5/5 - Reviewer: Peter B. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Flex Catering allows me to create a broad range of production breakdowns and reports, that makes kitchen production a whole lot easier. The ordering process is easy and optimised. Customer service responds to all your queries quickly. It also reduces the risk of making mistakes since orders can be booked directly by our clients online, so it minimised the need to enter orders manually. #### Cons Would be good to think about a Flex Catering mobile app, since we are often on the move, it would help us access our information while away from our desk. --- Showing 1 - 10 of 12 Reviews [See All Reviews](https://www.softwareadvice.com/venue-management/flex-catering-profile/reviews/) ## Other Top Recommended Food Delivery Software [Clover](https://www.softwareadvice.com/retail/clover-profile/) **3.8** (580) Recently recommended **26** times [Toast POS](https://www.softwareadvice.com/retail/toast-pos-profile/) **4.1** (554) Recently recommended **25** times [LS Retail](https://www.softwareadvice.com/hotel-management/ls-central-profile/) **4.3** (125) Recently recommended **7** times [HungerRush](https://www.softwareadvice.com/retail/hungerrush360-profile/) **4.1** (76) Recently recommended **7** times Stuck Between Options? 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