At the beginning of covid, I lost all of my staff. I knew when things started again, I would need help in the office, but not be able to afford a full-time admin as we rebuild. My customers have expressed a desire to have immediate access to paperwork. We manually wrote up menus and invoices for them. Now they can create an order on their own and have instant gratification, or wait for me to do it with less turn-around time.

Ease of use, time-saving, educational video tutorials, EXCELLENT Customer Service, Ongoing development of new useful features, ability to compete with EZCater with the Amazon Gift Card Feature, rewards program...there is not much I don't love about this program. I have saved so much in labor costs, and [Sensitive Content ] has been fantastic to work with. My customers love the program because they can log in and see their account history and pull past invoices for their accounting needs.

calendar-See previous comments. I really wish the program would allow me to charge different tax rates for different delivery addressess. I am required to pay the tax rate of the delivery address and they vary making taxes complicated.

I love the HoneyCart is not Square. Square had a lot of limitations that didn't work for our catering company. At first HoneyCart didn't seem like a viable option because it didn't calculate sales tax based on delivery location as our state requires. When we met with them to discuss, they committed to adding that feature in time for our launch. Greatly appreciate their thoughtful approach and ingenuity.

It's easy to populate. Appreciate the flexibility for scheduling open/close hours and days. The customer service support is outstanding. [sensitive content hidden] are readily available for questions and open to ideas on how to improve the product.

Our wish list for improvements includes: - multiple images for products- gift cards- more customization for the appearance of the store front header- prioritized display of specialty menus (Valentine's Day, Thanksgiving) without customer having to chose a date

Overall, it is a very well integrated tool that allows the customers to order from the current menu, and alert the restaurant of the catering order, with ease. It integrates sales tax, calendars, payment processing and order changes very easily.

We've used HoneyCart in the past to help food and beverage clients arrange their catering orders with ease and simplify the order requests from customers. It's great in how it incorporates the current menu and allows customers to easily place an order.

It sometimes feels redundant to re-house your other online menus. But overall, it is a very well integrated tool for catering orders and helps to to streamline a lot of catering orders.

Honeycart is easy to use and was easy to deploy for our large team. The training required was minimal and the software works well for our use case.

HoneyCart still feels "bare-bones" at times. More advanced features like financial reporting, customized production reports/invoices, branding options, and design sometimes feel limited compared to the competition.

This software makes it very easy to obtain orders. I is the first thing I do everyday: Find new orders, review upcoming orders for the next day/ week / month. Advise other stores of impending orders.

Not much! Compared to my previous software, this is a breeze! Most of the improvements I think may be needed are there: you just have to work with admin to implement them.