It has changed my work/life balance in an amazing way. I'd been cobbling together a ton of different systems for over 13 years running my business. Been using PerfectVenue since July 2023 -- I'm more efficient with sales and managing events. I love it. I can do everything I need to do from my phone.

Perfect Venue eliminates about 75% of the non-automated steps that I previously went through when booking an event.

There are moments when it's a little glitchy, and have had a couple of times when necessary features glitched/stopped working -- very importantly, the support team has acted responsively and fast every time. Crises averted!

From leads to completed events perfect venue has made the entire process seamless for our clients.

Not one complaint so far! Everything has been great!

So far so good. Not perfect, but definitely streamlined our processes. For the price, you get the most bang for your buck if you are looking for customization without it being too difficult to learn. Doesn't look as nice as some catering platforms, but the lack of aesthetics is well worth the ease of use.

1. Easy to use 2. Love ability to assign specific tasks to specific employees to be completed by specific date 3. Customization of contact form, as well as ability to customize whether to have it included in contracts or to keep information internal. 4. Customizable menu items that you can specify which service charges or sales tax to add i both the back end as well as on the entry page for the employee. You have the ability to remove sales tax from each line item or change sale taxes based on your needs. 5. You can hide or see (internally) sales tax rates to double check work. 6. Ability to schedule remaining balance charges. 7. Lock proposals once signed so client cannot make menu changes 8. Syncs to google calendar 9. CUSTOMER SUPPORT!!! I will get a response via email within the hour and follow up a few days later to see if the problem is still there or if everything is working smoothly, even into my 6th month of use. Customer service usually falls off a cliff after the first 2 months. They will do everything that is possible to get the problem fixed or give you alternative options.

1. Would like to have sales tax & fees to sync to right column of totals in proposal 2. Need to have customizable fees that can be added in the total column in proposal, not just a generic "discount", so that my true subtotal only reflects my food & beverage food totals. 3. No way to search for events by Account Name or additional contacts that have been added after the main contact is added. If party planner is emailing back, I cant find their event if they do not specify the date name of their client or the event name. 4. Ability to customize subject line for emails that are syncing to email. All of them are the same, so it is hard to search in my gmail by taking a quick look at the subject line. If they had ability to put date & event name in the subject line, that would be awesome. 5. Syncing to gmail account. Clients do not always use the same email chain and create new ones outside of the original and they do not add on-to the email chain, so my team doesn't always catch emails if they don't check their gmail. We need to constantly use both gmail & PV and cannot work solely within PV. 6. Would like to see each employee have their own email box that would alert them to emails if they are added on the email chain. If 1 employee opens the email within PV, and responds to client that our catering manager will be notified, the catering manager will not see the email as unread since it has been responded to. Email boxes should be specific to the user. 7. Need the ability to create multiple proposals for 1 event. 8. Auto invoice #s

Perfect Venue has been absolute amazing for event operations, organization and sharing information with the team. It has put us in the right direction to grow sales and event needs. Super easy to use!

Nothing! Everything is super useful and I have all of the tools I need.

Very happy with the platform and its ease of use and convenience

One place stop for event management and ease of use.

Contact and email system needs improvement

The ease of booking events is great! We are saving time tracking leads from our website. It allows our group sales team easy access to all info!

The layout of the BEO is clunky and could be organized better to be easier to read and fit better on the page.

My favorite thing about Perfect Venue is the event being housed in one particular location. I can click on any given event and all communication, documents, proposal, payments, etc. are at my finger tips.

My least favorite thing, being in accounting, is the way the fees and taxes pull to events. It could be me not being 100% confident in the software yet either as we are fairly new, but I constantly check to make sure all categories are pulling appropriately. Definitely a minor "con" probably on my personal behalf. Overall very pleased!

Easy to get set up and use. Very fast turn around time

Reporting could use some improvement compared to other platforms

We have just started with Perfect Venue. Training materials and support team have been amazingly helpful and responsive in our deployment. We are successfully receiving event requests and using the system is proving to be as easy as advertised.

Nothing. This is a great system and tool for us.

Easy navigating, compatible and great customer support

Haven't used it enough to come across any cons. So far so good.