About ChildWatch

ChildWatch is a cloud-based childcare management solution that includes tools to manage small and midsize childcare and home daycare centers. Key modules include childcare center management, parent portal management, electronic payment processing and handling USDA CACFP claims.

With ChildWatch, center owners can build client profiles and manage data in a centralized database. It helps manage immunization records, emergency contact info and meeting schedules with parents. Centers can set parents' drop-off and pick-up times for their children while tracking daily attendance.

Parents can create customized portals and track their children's activities in real-time. They can also communicate with teachers, view upcoming events and pay their bills through t...


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Supported Operating System(s):

Web browser (OS agnostic)

17 Reviews of ChildWatch

Average User Ratings

Overall

4.53 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(11)

11

4 stars

(5)

5

3 stars

(0)

0

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 17 results

January 2020

Theresa from Bright Beginnings Preschool & Childcare

Company Size: 11-50 employees

Industry: Education Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

4.0

January 2020

Amazing Product for a Childcare Facility!

Fantastic!

Pros

Childwatch has been a life saver when it comes to being user friendly for staff, families and myself. My administrator staff really loves the amount of data we can provide on childwatch to give us the reports we need, as far as tracking attendance and their billing aspect on the software. The attendance feature makes sure that we are accounting for the children in our facility and billing where is needed. It also allows us to know where our children vs staff ratio needs to be for the day. Our billing feature lets us set up everything per family house hold instead of individual clients which is very time saving for our families. Also I personally love the amount of information I can submit about my staff. Anytime I have had a question and I reach out to Childwatchs support time I receive a response the day of, so no day delay is amazing!

Cons

As a child care facility we need a fully function software that utilizes CACFP functions. Unfortunately right now childwatch is in the works of providing that. Once its up and running there is no comparison!

Response from Remarkable Systems

Replied January 2020

Thank you for your kind words. We are please to hear our software solution is working well for your business and staff. As of March 2020, the remainder of our extensive CACFP functionality will be updated to reflect the new meal patterns.

December 2019

Luke from Panther Pride

Company Size: 11-50 employees

Industry: Education Management

Time Used: More than 2 years

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2019

Childwatch review

Again there is not a perfect software out there. Childwatch is a great value for the money and is especially great for smaller programs. Each time we had an issue it was very quickly resolved with support from the childwatch team. I have nothing but nice things to say about the software and the team of people working there.

Pros

The software is very easy to learn, use and train others to use. There are a lot of features for cost which is a great bonus when you are on a tight budget.

Cons

There is not a perfect software out there but for the cost Childwatch is a really great option. I think the biggest problem that we encountered was on the check in/out interface with parents having issues. Some of these were most likely user errors and some wifi capability issues.

Reasons for Choosing ChildWatch

We chose childwatch because it met the needs and the budget we had at the time.

September 2019

Tom from A Rising Star Children's Center

Company Size: 2-10 employees

Industry: Education Management

Time Used: Less than 6 months

Review Source


Ease-of-use

2.0

Value for money

3.0

Customer support

1.0

Functionality

3.0

September 2019

Basic software, terrible support, no help, canceled

Very poor, not intuitive and wasted my time. I canceled it and they seem not to care at all. Not recommended. Limited program, thought it would be sufficient but it was poorly written and not supported. Avoid.

Pros

The A/R features were somewhat useful. Sign in seems well thought out though biometrics not supported.

Cons

Support and training sucked. Paid phone support only. Had to submit written questions and wait for answers on a limited schedule. If the program crashed you were out of luck. No searchable help. Online training minimal. We had live training sessions with people who did not know the program. Program is rather simplistic yet not clear at all and I am very experienced using software, writing software, etc. Inexpensive but still not worth it. Also no connection to Quickbooks Cloud.

Reasons for Choosing ChildWatch

Seemed to be good enough though minimalist and less costly. Not even worth it.

Response from Remarkable Systems

Replied October 2019

Thank you for providing your feedback. Sometimes reviews are constructive and provide valuable information for future buyers to make an informed decision. Other times, they are so negative one might question their accuracy & motive.... That said, we are truly sorry that your experience with our services didn't match your expectations. As you can see on other reviews, we are known for providing excellent customer service and taking ownership. We do care deeply about our customers' success with our services. We always aim to deliver a great experience and are gutted when our efforts fail. Thanks again for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn't happen again.

January 2018

Stephanie from Bryson's Playroom, Inc

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

January 2018

The Childwatch system is a good software to use if you have a business in the childcare industry.

Pros

I liked the ability to use different programs and or rooms for the different ages. I like the ability to add photos for the kids and parents. I especially liked the calendar and parent portal.

Cons

My business is a drop in childcare so we had to manipulate the system quite a bit in order to accommodate hourly billing with the many different specials and programs we run here at the drop in child care center. We knew that from the beginning and tech support was very helpful in showing us how to do the things we needed to do in order to make it work for our center.

June 2018

Carmen from Abundant Love Christian Child Development Center

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

June 2018

ALL DAYCARE PROVIDERS SHOULD BE USING THIS SYSTEM! We are able to manage our day-to-day operations

Pros

Our parents & employees were able to easily clock-in/out on any device and had access to the information, features specific to their role. We were able to easily record transitions, milestones, daily sheets, meal counts and so much more.

Cons

Nothing... Our Parents and staff can access everything in their portal from any device at any time. It made keeping up with attendance, ratios and the knowledge of knowing that was present in the center at all times.