About CRAFTS

CRAFTS (Childcare records, attendance & finance tracking system) is designed to streamline administrative operations for Canadian childcare providers. Operating on Microsoft's Azure Marketplace, the solution helps daycare centers, before & after school programs, Montessori schools, and licensed home daycare agencies manage subsidies, online registrations, pre-authorized debits and more.

CRAFTS allows childcare centers to generate reports on revenue, allergy and subsidy reconciliation. Key features include messaging, re-enrollment management, multi-location support, timeclock and employee certification tracking. Pricing is based on monthly subscriptions and support is extended via phone or an inquiry form.


Supported Operating System(s):

Web browser (OS agnostic)

2 Reviews of CRAFTS

Overall rating

5.00 / 5 stars

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October 2020

Amanda from District Municipality of Muskoka

Company Size: 501-1,000 employees

Industry: Government Administration

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2020

A versatile program that ticked the boxes

[SENSITIVE CONTENT HIDDEN] and his team have been incredibly accommodating despite our exacting standards and seemingly impossible demands. CRAFTS is a pretty comprehensive program unlike anything else on the market. It is intuitive and user friendly and once you get your hands on it I can see that you can really do so much; save time, paper and reduce errors.

Pros

I love that this program is cloud based so our home child care providers can access it from anywhere with a computer, tablet or phone. With attendance now in the hands of the parents and providers there is less room for error. The interface is visually attractive and intuitive so the training is easier. We can set reminders for everything so that we don't forget students' birthdays, rate changes or providers' certification renewals. The ability to interface with Bambora to accept EFT payments has been a big help which will certainly cut down on the need for collections.

Cons

Because it is a cloud-based program and not a completely customized program there are a few work-arounds that we have to do in billing. In all fairness though, we have very unique needs that many clients wouldn't require.

Reasons for Choosing CRAFTS

We needed a program that specifically catered to a Licensed Home Child Care Agency. We wanted to be able to communicate with parents, use tools in the Cloud, bill parents, collect payments through EFT, manage a waitlist and assist with the registration process. Not many programs have that versatility and capability. I also felt the entire CRAFTS team was really responsive to our needs so I knew that we could work with them and that they'd be there for us if we came across any challenges. If I had to do it again I'd choose CRAFTS all over again.

October 2020

Andrea from Bowen Children’s Centre

Company Size: 11-50 employees

Industry: Non-Profit Organization Management

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

October 2020

Transitioning to digital using CRAFTS

I cannot recommend this system and its service team enough. We had to convince our board of directors, executive director and staff that the transition would be worth their time and effort. It absolutely was.

Pros

What we appreciate most about this software was the service that we received from CRAFTS tech team. this was a huge endeavour, to get all of our programs transitioned to an online data management program. CRAFTS took into consideration our licensing requirements, a global pandemic, and every need we discovered, they took it quickly under consideration and made the amendments essential to our program

Cons

The staff login in has been difficult to implement at this time.

Reasons for Choosing CRAFTS

Service. [SENSITIVE CONTENT HIDDEN] gave exception service and assisted our transition. He spent a lot of time supporting us and his knowledge of the industry and support is bar none.