About Enrollsy

Enrollsy is an online enrollment software designed to help daycares, preschools, charter schools, art centers and insurance companies manage program enrollment, back-office operations and billing. Key features include attendance tracking, registration management, daily reports, communications management, parent portal, data security, meal tracking, milestone tracking, payment processing and a membership database.

Teams using Enrollsy can accept online payment through PayPal, ApplePay, Venmo or other electronic means and receive check and cash payments via the deposits functionality. All accounting information is recorded by the system, which allows users to display the entire paper trail related to payments, transactions, returned check fees an...


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Supported Operating System(s):

Web browser (OS agnostic)

21 Reviews of Enrollsy

Average User Ratings

Overall

5 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(21)

21

4 stars

(0)

0

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

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Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 21 results

June 2021

Mary Lou from HomeLife Learning

Verified Reviewer

Company Size: 11-50 employees

Industry: Education Management

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

June 2021

Couldn't have asked for a more user-friendly company

From our initial inquiry call all the way through until today, the Enrollsy staff has been nothing but professional, friendly, and willing to go above and beyond with our requests. We were turned away by several registration companies before we found Enrollsy because our company profile is unique, and so we heard a lot of, "I'll stop you right there - we can't do that..." until we spoke with Rich and he had a very different perspective. "I'll let you know right off the bat that we don't have anything in place for something like this, YET, but that's not to say we can't figure something out that will work for you guys." Everyone we've worked with has had a spirit of creative problem-solving and doesn't bat an eye at some of our off-the-wall requests as we work to build a whole new registration system for our company. We had a coupon code stop working inexplicably, and we reported it to the guys at E at like 12PM, and they stayed up late that night until they were able to locate the error and fix it for us. My one recommendation to the admin team at Enrollsy is to be very careful about hiring people that have the same mindset and attitude towards customer service as they have so that they can preserve the super positive work ethic and company culture. A couple times myself or a coworker has used the live chat for support and felt like the operator who answered our questions weren't as on top of it as the founders are, and that's definitely something to be mindful of.

Pros

We are transitioning away from a clunky, confusing registration system with a huge amount of manual data entry on the company side, as well as lots of talking on the phone and speaking directly with the customer. As we moved over to Enrollsy, we worried that our customers would feel frustrated by having to learn a new system, but it has been the opposite experience. Our customers are all complimentary about the cleanliness of our new system and how easy it is to make payments and select courses all in one fell swoop. Not only is the enrollment process easy for our customers, but managing their courses, student info, and account information all in one place has been invaluable for us as a company. We will be able to eliminate so many other cumbersome processes as a result of moving our registration over to Enrollsy. As we aim for growth over the next few years, Enrollsy has been a vital piece of the puzzle in automating processes of registration and enrollment for our online courses. They are also such genuinely nice people with a strong work ethic and a belief in quality customer service. Several times in our implementation process we threw stuff at them (glitches or just extra questions) and they let us know they would be working overtime to figure out an answer to our problem. I feel confident that we will be able to continue our work with them for the long-term.

Cons

We push Enrollsy's registration to the limits of its capabilities because of the amount of details we need about each course registration, and so the system can sometimes get bogged down by how many different levels we have on our forms. I hope that over time this is something that will continue to be developed because it is adequately functional but could be even better and a key feature for our families if it were more robust. There is a text feature for communicating with parents from their account screen, which is awesome, except for parents can respond to these texts, and there is no notification that they have done so. This results in potential missed communications from parents because we don't know to go back in and look at the chat box. It would be very helpful if there were some kind of task management or intra-team communication element to the back end, such as assigning customers to certain team members, or a feature where you can @other users on the Internal Billing Notes to let other users know that a customer is ready for set up, archiving, etc. The options for instructors is somewhat limited. It would be nice if we could give them more permissions. Our instructors have the ability to do more admin-type things. Without them having the option to reverse anything we set up for the registration process, it would be helpful for them to, e.g. take a payment if needed, or edit enrollments, tags, etc. for students.

Reasons for Choosing Enrollsy

They were willing to match our merchant fees with our previous payment processor, which was not something anybody else offered, so it made them one of the most affordable options. Rich was our point-person from initial inquiry through the entire implementation, so it felt very personal and like Enrollsy was super invested in our success with using their system. Everybody else we have worked with since then has also been so nice. When presented with questions about things that they have never done for a customer before, they would figure out a solution rather than just saying "We don't do that, sorry."

Response from Enrollsy

Replied June 2021

Thanks for your kind words and constructive criticism/feedback. We've loved getting to know you and your team and working to get a solution in place that optimizes your enrollment and other back-office processes.

February 2021

Kimberly from Calvary Preschool

Company Size: 11-50 employees

Industry: Education Management

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2021

Great for Preschools!

We are just starting our second year using Enrollsy for tracking student enrollment. Enrollment has never been easier! Parents are happy with the ease of it as well.

Pros

One of the things I appreciate most about Enrollsy is that I didn't have to buy a bunch of modules I don't need. Most childcare software programs are overkill for a program of our size (typically 180 students). Enrollsy is easy for parents to use when they register their child. They can go in and update information easily, too. They can track what payments they've made, which is helpful, too. The app makes check-in/out and taking attendance quick for teachers. With the new COVID guidance, the health check component is very helpful as well! Enrollsy makes it easy to customize class information, lists, and reports. The team at Enrollsy does their homework and makes adjustments based on customer needs. The tech support is fantastic--friendly, prompt and thorough! Enrollsy has dramatically lessened the amount of time I spend on paperwork, too, which is something I did not think possible. :)

Cons

I don't know that there is much I dislike; if we have suggestions, they are very open to hearing them and making changes when they can.

Reasons for Choosing Enrollsy

ProCare is designed to meet the needs of corporate childcare centers. We are a faith-based, nonprofit preschool and did not need all the features we had to purchase with ProCare. Enrollsy was much easier to use, too. I'm very happy with Enrollsy!

Response from Enrollsy

Replied February 2021

Thanks for your kind words, Kimberly. We love working with you all!

November 2020

Matt from Common Ground on the Hill

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

November 2020

Common Ground on the Hill

Pros

We are a small nonprofit business that has a complex set of needs. Our expectations regarding the systems ability to meet our needs were high. Yet Enrollsy exceeded our expectations. How did they do this? Quite simply they listened to what we needed. They researched what we do so they could better assist us during implementation. The implementation process was managed well and the system had all of the working features we desired. We were able to easily use the system to manage all facets of our participant registration and integrate them with our existing applications and business processes.

Cons

This review is during our first year with Enrollsy. We expressed the desire to have more robust reporting features and based upon our experiences so far, we have confidence that they will be able to add this to our next programming season.

Reasons for Choosing Enrollsy

Initial meetings with alternative vendors made it clear that Enrollsy stood apart with the potential to meet all of our needs.

Reasons for Switching to Enrollsy

When we discussed our needs and system errors with tech support from our prior company. The only way to get support was after a 24 hour minimum waiting period, an email from their tech support would show up, and we would attempt to solve problems usually via email. Some problems were not ultimately solved, leaving their tech support personnel to admit that our needs were perhaps too complex for their abilities. By the way, we have not waited long to resolve issues with Enrollsy. Problems have been reported and solved in hours not days.

Response from Enrollsy

Replied November 2020

Hey Matt, thank you so much for your kind words. We truly enjoy working with Common Ground on the Hill. You and your team deserve as nice of a review as you gave us. You make it easy for us to help you and that makes all the difference! Thanks again! The Enrollsy Team

March 2020

Kristine from South Lyon Kids Club

Company Size: 11-50 employees

Industry: Education Management

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

March 2020

Enrollsy is Exceptional!

[SENSITIVE CONTENT HIDDEN] was fantastic right from the beginning. We met with several software companies that didn't understand our diverse needs. [SENSITIVE CONTENT HIDDEN] "got it", and what his software didn't currently provide he was able to work with us to incorporate it into his platform. A registration process that used to take weeks was accomplished in TWO HOURS! The time and money we have saved is astonishing. [SENSITIVE CONTENT HIDDEN] are always available with questions and are incredibly professional.

Pros

Our childcare programs involve over a thousand families combined. We have been searching for years for a software program that will allow us to handle all aspects of registration, scheduling, and billing in one place. Enrollsy rose to the challenge! Our scheduling needs are diverse and it has been challenging to find software to accommodate our needs. Enrollsy allows us to create any schedule we need and set parameters for those schedules during the online registration process. We love the instructor portal and parent kiosk for signing children in and out electronically. We have moved into the 21st century, no more paper!!!

Cons

The set up process for online registration was a bit cumbersome and not as straightforward as I would have liked. But, we received ample support during the set up process and the end product was fantastic. We would like to see more information available to teachers in the instructor portal. [SENSITIVE CONTENT HIDDEN] has listened to our needs and suggestions and is working with us to incorporate the change.

Reasons for Choosing Enrollsy

The staff at Enrollsy always listens to what we need and make adjustments to fit our program when needed. This was a big selling point as well as the ability to create an online registration process that was able to meet our diverse needs.

Reasons for Switching to Enrollsy

We had been doing paper registration and the software for Procare was not diverse enough to meet our scheduling needs in their online registration platform.

Response from Enrollsy

Replied March 2020

Hey Kristine, Thank you for your review and kind words. If you have any specific suggestions for how we could improve the process for setting up online registration/enrollment, please let us know. It's a real challenge to build software that supports a variety of use-cases without becoming too complex. We're very happy to hear that the end product has provided such a positive experience. It was really fun to watch your first day of enrollment unfold and to see so many successful enrollments in two lightning fast hours. We are working hard to provide more utility and information in the instructor portal and are really excited about some features that will soon be available. Keep the feedback coming! Thank you again for choosing Enrollsy, and we look forward to a long and successful partnership! The Enrollsy Team

June 2020

Elizabeth from Fizer Fine Art

Company Size: 2-10 employees

Industry: Fine Art

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2020

Excellent software that transformed my job

Enrollsy has completely transformed our registration process. It went from "absolute nightmare" to "easily manageable." The first day I opened registration, I watched my computer receive completed registrations while I just sat back and marveled. I also received all the information I needed from each student (rather than having to keep sending back emails asking for missing details). Several parents told me that the software (registration) was easy to use and intuitive. Annual registration is definitely my busiest time at work, and this year, our family also had a significant health crisis at the same time, requiring a lot of my time. Without Enrollsy, there is truly no way I could've been available to my family and run my business. Enrollsy is also going to streamline our invoicing process. Instead of my creating individual invoices each month, Enrollsy will do all that for me. And people will be able to pay immediately online (or use auto pay!). I anticipate that this will greatly reduce how many late payments I'll have to track down. Our instructors can also easily send a quick text or photo to parents from their app. That's a nice new way to keep parents informed without a lot of effort. And parents can also look up their bill or their payment history. That saves me some emails/phone calls.

Pros

We run an art school of about 150 students. My main role is scheduling/ invoicing. In the past, annual registration was a nightmare as I tried to do it manually through numerous emails to each parent. Enrollsy has changed that completely. Their customer service is truly unmatched - in fact, unmatched to any other business I've ever worked with. They took time to find out specifically what our needs are. Then they tailored their software to meet our needs. For our summer classes, I wanted to offer a very flexible schedule to our students. There is no way I could've offered this kind of schedule if I were still relying on individual emails to each parent. Enrollsy worked to create exactly what I needed to pull this off. They kept coming back to me to find out more details of what we wanted/needed, and then they would tweak the software to do what we needed. Enrollsy also handles our invoicing. In the past, I would create 150 individual invoices each month. Now, Enrollsy does it all automatically. They also worked with me to set up billing/invoicing just the way I wanted it. We're also able to accept online payments now, which they have integrated with the invoicing. Once the software was in use, I had a few tweaks I wanted them to make - especially regarding the instructor app. Within a few days, our instructors could log in to their account and access all the info (and more) that I wanted them to be able to. I also like that parents can log in and see their billing/payments.

Cons

At the moment, I'm using an outdated accounting software to handle our accounts, and this creates some needless busy-work. However, I hope soon to switch to QuickBooks, and then Enrollsy will streamline well with that software. Sometimes running Enrollsy seems to slow down my laptop, but I haven't had any real issues with this. Usually it's just seen in some slight lag time pulling up info. As with everything, Enrollsy has a learning curve. However, I'm not on my own trying to figure it out. Any time I have a question (big or small), I use the chat feature, and usually within a few minutes, I have my answer - often with screen shots walking me through it. I'm not a techie person, and Enrollsy always answers my questions in ways I can understand. I'm also not a strong mathematician, so sometimes I'm confused by the billing processes that Enrollsy uses to create invoices for me. But again, when I have a question, I just ask, and someone walks me through it.

Response from Enrollsy

Replied July 2020

Thank you for your kind words, Elizabeth! We love what Fizer Fine Art is and stands for, so it's our pleasure serving you. We hope Enrollsy continues to provide you with value as we keep developing and improving new and existing features. Thanks again!