I like that it is cloud hosted and practically every device and browser can be used to access the server from anywhere. Most of the data points are minable and you can create almost any report that you need.

Although the speed of the application has increased over the past years, there are many tasks that take moments to complete, rather than instantly.

I have been a school administrator for over 15 years and iCare is the software I have always dreamed of having. Automated features, parent engagement and lightening speed. I used to wait on hold forever to reach someone, not iCare, they are so wonderfully tech savvy! Messaging, screen sharing, phone or email- I have all the support/access I need. Thank you iCare!!

I love that it is cloud based and interactive with our parents and staff. We have only scratched the surface of what iCare can do and already it is lightyears ahead of anything else we found.

There is nothing about this software that I don't like-it loads fast, the tools are easy to use and I can access it from anywhere. If we come across something that needs to be tweaked to work better for our program, the response from iCare is great.

Extremely negative. Unfortunately we are dragging through the last couple months of our “commitment”

Nothing, it is full of bugs and bad coding. The IT guys think they know about accounting. They get offended if something isn’t working. Big language barrier and they refuse to actually help.

Everything, the accounting part angers me the most. THE SOFTWARE DOESNT WORK RIGHT!

As the owners of a 7 day a week center with over 500 children, my wife and me decided to search for a better way to run our business. We brought ICare online in November of 2007 and it literally changed the way we do business. We were using a DOS program and had to enter weekly and daily charges in manually. For years, we did all attendance and food program for the children manually as well. Staff attendance was done with punch cards that required us to calculate hours before issuing checks. Now that we use ICare, we can quickly and easily run the reports we need and tuition is billed automatically. Overtime is calculated during the day ending process every night. Staff times are calculated and the report makes payroll a breeze. Reimbursement for childcare and food through state programs are easily justified since ICare organizes the information for you in simple reports. Over the years, I have requested tweaks and upgrades to the software and have been very pleased with the response/results I get. Because of ICare, we are able to keep payroll to a minimum and track everything that needs tracking with amazing ease. I would recommend ICare to any one in the market to simplify and streamline their business with software.

Customer Service, without a doubt far exceed the 3 other Childcare Management softwares I've dealt with.

It is more an adaptation than a dislike. CCM was just already in place with all our needs for at least 10 years so it is taking time to match our habits to iCare's structure. The good news is that iCare is meant to be customizable and is highly adaptable to individual needs.