About Anedot

Anedot is a cloud-based solution that helps non-profit organizations manage fundraising campaigns and collect donations. The centralized platform enables users to create customizable forms and embed them into websites. Furthermore, team members can prepare personalized thank-you notes for donors after accepting deposits.

Key features of Anedot include account verification, chargeback management, reporting, alerts/notifications, and compliance review. It allows users to process payments via credit cards and accept donations in cash, check, text-to-give, or in-kind contributions. Additionally, it lets organizations monitor transactions and prevent fraud by using TLS encryption across financial data.

Anedot facilitates integ...


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55 Reviews of Anedot

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Showing 1 - 20 of 55 results

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November 2019

User Profile Picture

James from Maryland Department of Information Technology

Verified Reviewer

Company Size: 1 employee

Industry: Political Organization

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

November 2019

Comptroller/Treasurer

This company is great! So customer friendly, it's a nice change from most other applications out there.

Pros

Anedot seamlessly integrates with other applications and its easy for both customers and back end users.

Cons

When filtering to a date range, the filter also adds only contributions. I need to change it back to all transactions so I get the withdrawals as well.

Reasons for Choosing Anedot

Usability, cost, customer service

Reasons for Switching to Anedot

Lack of customer service.

Response from Anedot

Replied November 2019

James, Thank you for using Anedot! We appreciate your review, as well as the thoughtful feedback. Here to help, Paul Dietzel Founder, Anedot

November 2019

Pastor Doug from West Virginians For Life

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2019

Anedot is the best processing option for our pro life nonprofit!

From day one to now, our first year with Anedot has been stellar. Every state affiliate of National Right To Life should use this firmly pro-life, firmly conservative payment processing company! It’s a fantastic suite of fundraising tools!

Pros

The customer support is phenomenal, the built in tools are excellent, and we could not be more thrilled with Anedot.

Cons

Very minor tweaks could be made to some built-in wording on reports and formatting improvement on email notifications. Customer support has forwarded these concerns to the proper folks and we are confident that improvements will result.

Reasons for Choosing Anedot

Great functionality, ease-of-use, ease of set up, and knowing that the company is firmly conservative and firmly pro-life.

Reasons for Switching to Anedot

PayPal is firmly pro-abortion. PayPal was expensive. PayPal is practically lousy when compared to the excellent set of fundraising tools for accepting online donations that are provided as a built-in part of Anedot.

Response from Anedot

Replied November 2019

Pastor Doug, Thank you for your kind words. I also appreciate the feedback that you passed along to the team. Great things ahead! Here to help, Paul Dietzel Founder, Anedot

March 2021

Connie from GEMRT Certified Public Accountants & Advisors

Company Size: 51-200 employees

Industry: Accounting

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2021

Best software in the USA

Excellent

Pros

Easy to use and the professionalism of every single person I have talked with. Always ready to help and solve problem.

Cons

I like everything, so far I have nothing to complain.

Reasons for Choosing Anedot

Because none are as good as Anedot

Reasons for Switching to Anedot

Because Anedot is easier to use and everyone treats you with respect and are eager to help.

Response from Anedot

Replied April 2021

Hi Connie, Thank you for your five-star review! We're always happy to hear from satisfied customers. Here to help, Paul Dietzel Founder, Anedot

February 2021

Alex from Esper Creations, LLC

Company Size: 2-10 employees

Industry: Marketing and Advertising

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

3.0

February 2021

Easy to Use Payment Platform with Lack-Luster Dev Experience

Overall, this platform is great if you're looking to create a simple donation landing page with a very intuitive page builder. If you are looking for a great developer experience, this is not the platform for you.

Pros

The most incredible feature about this software, in my opinion, is the landing page builder. This makes setting up a donation page insanely quick with a solid amount of customization. The builder also allows you to setup subscription based donations in a matter of seconds without needing to navigate around large developer documentation.

Cons

As a developer, I was severely disappointed with the poor developer documentation along with their lack-luster API. I was attempting to setup a custom donation form on a website that would communicate with the Anedot API to create donations, but ran into too many roadblocks before I ultimately took another route. I ended up having to resort to redirecting to the landing page I built in the Anedot software.

Response from Anedot

Replied March 2021

Alex, Thank you for the review and the thoughtful feedback. If you'd like to dig deeper into the platform, please reach out to our service team, or set up a free strategy call with our Customer Success team at help@anedot.com. Thanks again! Here to help, Paul Dietzel Founder, Anedot

February 2021

Yvonne from Self

Company Size: 2-10 employees

Industry: Civic & Social Organization

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

February 2021

So simple and easy!

Excellent customer service. Employees get back to me within 12 hours usually.

Pros

Anedot is perfect for low-dollar fundraising campaigns. It makes email marketing so much easier! It's effortless to set up and brings great results.

Cons

Transaction fees are a bit high but that's to be expected.

Reasons for Choosing Anedot

Stripe requires developer setup. WinRed is too political.

Response from Anedot

Replied February 2021

Yvonne, Thank you for leaving a review! We are happy to hear that Anedot has helped make your email marketing easier. Here to help, Paul Dietzel Founder, Anedot

March 2021

Frank from Catholic Men Chicago Southland

Company Size: 1 employee

Industry: Religious Institutions

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2021

The Best Donation Platform on the Planet

The thing that is refreshing with Anedot is we have a regular schedule where donations are dropped into our bank account, so we don't have to fetch it like we did with PayPal.

Pros

Easy to use and set up with the Anedot Team. Minimalism approach to the design, they keep with is needed and remove the rest. Any time I have a questions they are right there to help me, and bend over backwards to help me complete my request.

Cons

We came over from PayPal and there we had an app for donations at our events. However, Anedot provides a text to give tool that seems to work just as good, if not better, than the app with our event donors.

Reasons for Choosing Anedot

Their hands on approach from our first contact with the, and their willingness to help us get going. Plus, their ability to listen to our needs and offer attractive solutions so that both of us benefit.

Reasons for Switching to Anedot

Anedot provided us similar features to what we had with PayPal, yet donor could still donate with their PayPal accounts. Some of our donors did not like using the PayPal portal. With GiveCentral, we mainly switched because they started charging a monthly fee to have their portal and that was too costly for the size of our Catholic apostolate.

Response from Anedot

Replied March 2021

Hi Frank, Thank you for leaving such a kind review. I'm happy to hear that you've had a great experience using Anedot. If you ever need any help or have any questions, please don't hesitate to reach out! Here to help, Paul Dietzel Founder, Anedot

February 2021

Shawn from Commonwealth of Massachusetts

Company Size: 2-10 employees

Industry: Political Organization

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2021

Political fundraising.

I switch from another platform for my re-election campaign last year. Seamless and ended all the glitches and double charges I was getting from previous provider.

Pros

Clear communication, seamless, very responsive, no hidden fees.

Cons

None really. If they wanted to do it for free that would be awesome but not really a great business model.

Reasons for Switching to Anedot

Poor communication and reporting. Several issues with mid billing

Response from Anedot

Replied February 2021

Hi Shawn, Thank you for the review and for the kind words. We're always happy to hear from satisfied customers! Please do not hesitate to reach out to us if we can be of any assistance. Here to help, Paul Dietzel Founder, Anedot

January 2021

Nicholas from Connecticut Republican Party

Company Size: 2-10 employees

Industry: Political Organization

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

January 2021

Anedot makes you a pro!

With Anedot's features and customer support, even a new fundraiser will look like a pro! Best in class!

Pros

Anedot's campaigns are customizable without being too confusing. They look great and are easy to manage! Plus I love the integration with Mailchimp!

Cons

I'm excited Anedot has begun implementing action pages and looking forward to the events features down the road as well as web store abilities.

Reasons for Choosing Anedot

Paul Dietzel and the Anedot team walked us through everything and made us feel that we were in control of our own fundraising destiny, with the sky the limit! ... and he was right! Thanks Team Anedot!

Reasons for Switching to Anedot

Anedot was more user-customizable. We like being in the driver's seat.

Response from Anedot

Replied February 2021

Hi Nicholas, Thank you for the review and for the kind words. We're always happy to hear from our customers! Please do not hesitate to reach out to us if we can be of any assistance. Here to help, Paul Dietzel Founder, Anedot

March 2021

Randy from Knepper Enterprises, LLC

Company Size: 2-10 employees

Industry: Real Estate

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2021

Buy Anedot

I would recommend Anedot to be used for both profit and non-profit entities, as well as political campaigns.

Pros

I used Anedot during my recent campaign and found it to be most useful and user friendly. It was cost effective and gave timely and accurate deposits. Your platform and system is worth using for all kinds of donations and the excellent enhancements and features you described below will only make it better. I recommend Anedot for anyone wanting a good and secure online donation platform.

Cons

Compared to other systems, Anedot is superior and performs very well.

Reasons for Switching to Anedot

Anedot was more user friendly and cost effective than the other company

Response from Anedot

Replied March 2021

Hi Randy, Thanks for your review. We love hearing from our great customers! Here to help, Paul Dietzel Founder, Anedot

March 2021

Susan from Bethlehem Baptist Church

Company Size: 2-10 employees

Industry: Religious Institutions

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2021

BBC Financial Secretary

During this time of Covid-19, Anedot has enabled our church to continue to receive our offerings without "skipping a beat." We have more and more younger families using it to give their tithes.

Pros

I am always notified by an email when we have a donation, so I do not have to continually check our account. It is always accurate and timely.

Cons

There's really nothing I dislike about Anedot.

Response from Anedot

Replied March 2021

Hi Susan, Thank you for using Anedot! We appreciate you taking the time to leave a thoughtful review. We love hearing from our customers, so please do not hesitate to reach out to us if we can ever be of assistance. Here to help, Paul Dietzel Founder, Anedot

October 2016

Ryan from In Compliance Inc.

Company Size: 2-10 employees

Industry: Political Organization

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2016

ANEDOT IS HANDS DOWN THE BEST IN THE BUSINESS

I have worked with many different digital platform and credit card processing companies over the last 10 years and have found that one company and their service s stands out among the rest, and that is Anedot. After 5 years of working with them, I don't and have not had one complaint about the service they offer. On every level, they provide a service that meets and exceeds all expectations. The user friendliness they offer saves time and eliminates problems. The multiple options that they have provides for fast and efficient workflow that I allows me to provide the best of service to my clients. Anedot's prices are extremely competitive, although I would choose their service over any others even if their fees were doubled. Although they excel in all fields , I would have to say that the one thing that sticks out from working with them is their customer service., which in my 10 years experience is unprecedented. With other companies, you are lucky to find an email address of an actual representative in case of questions or issues. With Anedot, I have multiple email addresses and direct phone numbers of Anedot reps. Communication has never been an issue. Not only are they always there, but they reach out and contact me in regards to any issues or potential issues as soon as they happen to keep me in the loop and on top of everything./ They work hard to rectify problems such as payment chargebacks and donor issues, keeping myself updated on statuses and resolutions. And the politeness of anyone I have evr talked to from Anedot is and always has been welcoming and uplifting. It may at this point sound like I work for them and are just fillin gout the best review possible to help my company. That is not the case however. All of these things are 100% true and accurate, and personally, I am so busy right now with the election 2 weeks away, I don't have time to write reviews on anything.- But as a small piece of gratitude for all that they have done for me over the last few years, I will make time. Anedot is the best of the best.

Pros

Recommend your product.? No, I insist on your product. But in a situation where recommendation is my only input, I always recommend Anedot.

Cons

I got nothing.

Response from Anedot

Replied October 2016

Ryan, Thank you for the very kind review. We appreciate your business and enjoy doing what we do -- so it makes it easy! Thanks again :) Here to help!

December 2020

Brad from Infrared Productions

Company Size: 2-10 employees

Industry: Online Media

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

December 2020

Fantastic resource for scaling your political campaign or non-profit website

I've been using Anedot since at least my own campaign for public office in 2013. As a website developer for several dozen different campaigns and non-profit organizations, I've also recommended Anedot many times as a price-effective option to manage compliance/reporting requirements, easy setup, and integration. I've also set up hundreds of donation pages for different clients, and using the Anedot page builder is very straight forward. For some campaigns with more initial capital and a higher volume of donors, it may make more sense to build your own complete platform with a lower transaction cost, but for smaller campaigns, the cost brings a lot of value. Also, for the very few times I've needed to reach out to their customer support (probably less than 5 times in 7 years) their staff has always been very friendly, knowledgable, and helpful.

Pros

Using Anedot allows campaigns and non-profit organizations to "hit the ground running" with the ability to start raising funds in a FEC-compliant manner as early as the same day they apply for their account. Hundreds of necessary elements are already implemented well, with options to customize the look and feel, collect custom donor data, collect donations by text, and create custom reports. Rather than needing to build out a custom platform each time requiring thousands of dollars of investment, campaigns can start collecting money quickly and securely.

Cons

There are a few elements that still need to be improved for more complete integration with some web campaigns, such as full native web embed (rather than using iframes), full CSS control of the layout, and full API integration for e-commerce and other tools. I understand these could lead to issues for some smaller campaigns, but these kinds of "power tools" would be very helpful for certain use cases.

Response from Anedot

Replied February 2021

Hi Brad, Thank you for the review and the thorough feedback. We appreciate hearing from our customers. Here to help, Paul Dietzel Founder, Anedot

September 2020

Jinger from J-Books Services Inc

Company Size: 2-10 employees

Industry: Political Organization

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2020

The best user friendly & bookkeeper friendly software around!

Fantastic & I have had to use a few other platforms so I have them to compare to.

Pros

The set up of campaigns is easy to figure out. I love how you can design each differently. But from the bookkeeping side- the reporting capability is fantastic.

Cons

Forgive me if its a feature I don't know but if it could integrate with QuickBooks then my work life would be complete!

Reasons for Choosing Anedot

I can't remember other products reviewed but after reviewing them, we settled on Anedot.

Reasons for Switching to Anedot

I could not obtain the correct data needed to process my reports

Response from Anedot

Replied November 2020

Jinger, Thank you for the review and the kind words. We currently integrate with QuickBooks via Zapier. If you'd like help setting it up, please do not hesitate to contact our service team! Here to help, Paul Dietzel Founder, Anedot

September 2018

Brandon from Macedonian Missionary Service

Company Size: 11-50 employees

Industry: Religious Institutions

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2018

Anedot Increased Our Online Giving

The experience has been great. Our online giving increased. The customer support has been fantastic.

Pros

I love the features and the customization. One reason I believe our giving increased when we switched from PayPal to Anedot is the fact that Anedot allowed us to carry our branding over to the giving platform, so you still feel like you are within our website. You have our logo, our colors, our campaign description, etc. I also love that the developers are continuing to enhance the product. When we first switched, Anedot was limited to card transactions. Now we have ACH. Other enhancement requests that I have submitted, I learned were already in the works. They are ahead of the game.

Cons

You have the ability to run reports showing the transaction history, but they are on-demand reports, meaning someone has to log in to run them. I would like to see these scheduled to run monthly and automatically email to the user.

Response from Anedot

Replied September 2019

Brandon, Thank you for your thoughtful review. We rely heavily on customer feedback, so we always appreciate reviews. Great things ahead! Here to help, Paul Dietzel Founder, Anedot

November 2019

Carol from C & A Consulting

Company Size: 2-10 employees

Industry: Accounting

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2019

BEST there is!

I have been using Anedot since they started. I am the Treasurer for candidates, legislators and Political Action Committees in Oregon. Anedot is the ONLY platform I use for my clients. They offer everything we need, along with fantastic customer Services and price. There are other platforms out there, but when you add up all the piece-meal costs, or the loss of time when you have to manually go up to get and/or transfer info, Anedot beats them all! Thank You to Anedot for providing not only the Best platform available, but a staff that no one can beat...they are the BEST!!! Thank you Anedot!

Pros

What is there not to love about Anedot? Everything!

Cons

there is nothing I do not like about Anedot

Reasons for Choosing Anedot

They are the BEST!!

Response from Anedot

Replied November 2019

Carol, Thank you for your very kind words. We love hearing from our happy customers! Here to help, Paul Dietzel Founder, Anedot

September 2019

User Profile Picture

Jacob from Housley for U.S. Senate

Verified Reviewer

Company Size: 11-50 employees

Industry: Political Organization

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

September 2019

Great donation service!

My overall experience has been extremely positive - I have really nothing bad to say, only a few improvements that could possibly be made.

Pros

I really like how intuitive the online dashboard is. It allows even an inexperienced user to perform advanced functions, see donor information, and more. I also like how responsive the support team is - they had me up and running the very next day, literally within hours.

Cons

I don't like that there aren't many customization features, particularly when it comes to sharing the donation page onto your own website. They try to force you to use the Anedot website to take donations, which I don't like as it takes away from the customization options that should be available.

Response from Anedot

Replied September 2019

Jacob, Thank you for taking the time to leave this thoughtful review. Happy to hear you have had a positive experience with Anedot! Here to help, Paul Dietzel Founder, Anedot

December 2020

Ed from McShane LLC

Company Size: 11-50 employees

Industry: Marketing and Advertising

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2020

Always Adding Features And Functionality

Excellent customer service and a constantly improving product. Very happy.

Pros

Anedot has a better close rate than the competing donation processors we have used. Also like that they are constantly improving the product and adding new features.

Cons

Have had a few issues over the years, many of which have been resolved by the new Action Pages. Perhaps the biggest missing thing is direct export for FECFile.

Reasons for Choosing Anedot

Anedot has better customer service and a better completion rate on donations.

Response from Anedot

Replied December 2020

Hi Ed, We appreciate the feedback. We're confident that Action Pages will make a big impact in fundraising. Thank you for your review! Here to help, Paul Dietzel CEO, Anedot

December 2020

Cameron from Clout Public Affairs

Company Size: 11-50 employees

Industry: Public Relations and Communications

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

December 2020

Great Company, Great Support!

Anedot has a fantastic team! With regular updates on projects and a support staff that is always readily available and helpful, Anedot is remembered and recommended for all the right reasons.

Pros

The ease of use for Anedot is great! The fact that there is no up-front costs and Anedot simply earns a portion of all donations received is great!

Cons

A minor thing is that the initial setup process and multi-step verification can be confusing for some clients, but I understand that it's best to be safe rather than sorry when it comes to security.

Reasons for Switching to Anedot

Ease of use, better online aesthetic, and nicer integration with brading.

Response from Anedot

Replied December 2020

Cameron, Thank you for the review and the kind words. We love serving our great customers like you! Here to help, Paul Dietzel CEO, Anedot

September 2018

Jeremy from RaZor Solutions Group

Company Size: 2-10 employees

Industry: Political Organization

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2018

Anedot is the best out there for fundraising! team are like family to us.

Very happy that over a year ago we made the switch to Anedot. I'll never forget my first interaction with Anedot. We got a new client at the firm and I noticed he had it instead of the usual ActBlue. I called after-hours to inquire and left a voicemail---the next thing I know the CEO is calling me at night. I felt terrible at first, thinking I hit the wrong number, but he quickly explained he monitored after-hours messages.

Pros

Easy to use, quick, and great customer service. Love the chat feature. Everything is just simple. You can resolve most issues without even having to pick up the phone.

Cons

No complaints at the moment---but always anxious for updates and more features.

Response from Anedot

Replied September 2019

Jeremy, Thank you for the review. Always happy to hear from a satisfied customer. Great things ahead! Here to help, Paul Dietzel Founder, Anedot

December 2020

Christopher from Optimize Consulting LLC

Company Size: 2-10 employees

Industry: Marketing and Advertising

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

3.0

December 2020

If you're a non-profit, then you need Anedot.

The customer service has been excellent. I've had the Anedot team help me out on Saturday mornings before. They are there to serve you.

Pros

The upsell and donor recovery features alone make it worth any higher cost than using Paypall for your donation pages. You will make more money by converting at a higher rate.

Cons

I do hope Anedot adds a few more features to their donation pages like pledges or exit popup messages.

Response from Anedot

Replied December 2020

Christopher, Thank you for using Anedot! We appreciate the review, as well as the thoughtful feedback. Here to help, Paul Dietzel Founder, Anedot