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About ChurchStaq
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ChurchStaq ChMS system
ChurchStaq User Reviews
OVERALL RATING
Showing 9 reviews
Jyme
Company size: 2-10 employees
Industry: Non-Profit Organization Management
Time used: Less than 6 months
Review Source: Capterra
February 2021
Stepping into the New
Help desk and switches over from several platform into to one has been amazing. The customer service and videos walking you through any questions you may have with ease.
Pros
Easy enough to even get our older population to feel confident in using. Visually appeasing and uncomplicated. Allows people of all technology levels to use without stress or troubles.
Cons
Some of the question about current PCI compliance were hard to understand but customer service and technical help were quick to walk us through and explain any questions we had.
Reasons for choosing ChurchStaq
better product, customer service was more helpful, pricing
Reasons for switching to ChurchStaq
Integrating them all into one and switching to CCB just seemed smart and financially responsible
Matt
Company size: 2-10 employees
Industry: Religious Institutions
Time used: Less than 6 months
Review Source: Capterra
December 2020
Great Product Especially in the Present Circumstances
Great product with great customer service which has definitely improved engagement at our church.
Pros
The software has been great for our church family during these times. It has helped our congregation to stay engaged and to follow along with our services and remain connected. The customer service has been great and has responded quickly any time that we had an issue.
Cons
So far we have not been able to use the Connect features and that would be a great help to our engagement ,but I understand that these features are still being rolled out so we look forward to their being implemented soon. I believe this will be a significant upgrade to the features within our church app.
Reasons for choosing ChurchStaq
The ease of use and the customer support as well as the ability to customize the product and integrate with Church Community Builder for added features.
Andrew
Company size: 11-50 employees
Industry: Religious Institutions
Time used: More than 2 years
Review Source: Capterra
February 2021
Canadian Review
Our experience honestly was over promise and under deliver. Too many features are "unavailable in Canada or not working yet" We are really hoping that they sort out these details. There is loads of potential with this software. They do an amazing job with implementation and guiding you through the stats! A huge shout out to their staff [SENSITIVE CONTENT HIDDEN] who are amazing at customer service!
Pros
Church Staq has lots of options now that Push Pay and CCB are integrated. The software will do most things you want it to do. It is amazing once you get to know it! There is huge potential for them to hit a home run in the next year! There really isn't many softwares that have the functionality of this one. Once they fix the user interface, it will be amazing
Cons
Limited features in Canada. Some of the features don't fully work. I wonder if they are going to focus on the international customers and give us the attention we need? Often the response is... this is not even in development or on our radar. Outdated interface. Other software is more intuitive to use.
Reasons for choosing ChurchStaq
We were already using the software, and decided to no be someone who switches software each time something better hits the market.
Josh
Company size: 2-10 employees
Industry: Non-Profit Organization Management
Time used: Less than 6 months
Review Source: Capterra
February 2021
Helping Our Older Congregation
Their customer service and reply time is great. They helped us out with some generous price incentives starting out.
Pros
We loved how easy it was to get people connected and set-up to give. Many of our church members are senior adults, and they had little to no issues getting their account and reoccurring giving set up.
Cons
We haven't had any issues, the biggest challenge on our end was just adjusting to setting up the giving portal and tracking. However, it was simple once we got familiar.
Reasons for switching to ChurchStaq
Usability and admin interaction.
Freeman
Company size: 11-50 employees
Industry: Religious Institutions
Time used: Less than 6 months
Review Source: Capterra
February 2021
ChurchStaq Review
Pros
Integration between PushPay and CCB is amazing. The software is very easy to learn and use. The wide range of features allowed us to consolidate and expand a lot of our existing processes.
Cons
Some of the integrations with PushPay could be a little tighter, but as the companies move further in merging the systems, this will be getting better.
Reasons for switching to ChurchStaq
Usability, and wide range of features.
Edvante
Company size: 2-10 employees
Industry: Non-Profit Organization Management
Time used: Less than 6 months
Review Source: Capterra
February 2021
Great Product
It has been great
Pros
I love church community builder. It’s very user friendly.
Cons
The app development time frame is a little lengthy
Reasons for choosing ChurchStaq
They had more to offer
Bryan
Company size: 1 employee
Industry: Non-Profit Organization Management
Time used: Less than 6 months
Review Source: Capterra
February 2021
It's Amazing
Pros
The team is doing a fantastic job with our church! Highly recommend
Cons
We have no issues at all. We have been looking at software for a while and was contacted by the company and they had everything we needed.
Reasons for choosing ChurchStaq
The people were friendly.
Matt
Company size: 2-10 employees
Industry: Religious Institutions
Time used: Less than 6 months
Review Source: Capterra
February 2021
Clunky, not yet ready to be used by churches, too expensive
Pros
Candidly, I don't have any positive notes to add.
Cons
I have used 4 different church software companies over 15 years, and this is by far the most difficult to use.

Response from Pushpay
Hi Matt, Thank you for taking the time to leave us an honest review. We appreciated the chance to read your feedback. Our team would love to connect and learn more about your experience with our platform. Do you have time for a quick phone call? Let us know and someone will be in touch. Best, The Pushpay Team
Replied February 2021
Curtis
Company size: 201-500 employees
Industry: Education Management
Review Source: Capterra
June 2021
Church Management Tools!
My overall experience with this software has been really great. Its a simple tool that adds tons of value for churches.
Pros
This software is great for churches trying create a database of all their members and offer an easy way to collect tithing.
Cons
I think for what this software is and the price point, any cons that this application has is negligible.