Fantastic Idea Working Out the Details

Professional Communication

Pros

PastorsLine is a current, ever growing and expanding software that makes communication to the masses simple and easy. I enjoy the ability to schedule messages, get people to sign up for things by texting a key phrase to a number, the adaptability/customization this software has, and that it is web and app based.

Cons

The least favorite function about this software is how at times the app can run a tad slower than I’d prefer.

How to Get Your People to Text in Church

The biggest solution we have found in PastorsLine is the real time, rapid communication with our teams and, especially, new guests to our church. We can now reach out to them within the same day we receive their information and let them know we are praying for them, grateful for their visit, and we offer them a chance to give us immediate feedback. It has been amazing how helpful it has been to stay connected and in communication through this platform

Pros

It really is a simple and easy to use way to communicate with your people and teams in the medium that is most used by them. Sending out a targeted text gets a much better response from those you are trying to reach and PastorsLine handles this simply and beautifully. Also, the usefulness of their app has been great. A simple interface to send and receive messages in the moment. In fact, the app was instrumental during disaster relief efforts in the wake of a tornado that impacted our church and our city. The app helped us locate and prioritize the people we helped in real time through team messages for identifying and reporting needs.

Cons

The integrations with other church management software platforms is a little cumbersome and sometimes slow. However, it works well. It does take some insight and sometimes help to get lists imported in and synced but once they're integrated it works great.

Powerful under the hood

Very happy with the system and will likely stick around but wish very badly that the GUI was overhauled to make it more usable for folks who don’t have a tech background.

Pros

Integration with Planning Center Online is great and is what ultimately led us to selecting this platform. The templates and analytics are very helpful as well. I have not yet felt limited by functionality. Very powerful system.

Cons

The GUI is not very intuitive and slow to respond at times. The syncing process from integrations is confusing as well. When it finally works it’s great but the road to getting it to work seems unnecessarily long and arduous.

PastorsLine

The team have been great to work with. They've offered the opportunity to pilot programs that I asked for early on (our specific CHMS being a big one). They have helped us grow our ministry and our communication with members and first-time guests. I love the automation that we've been able to create to ensure things aren't 'slipping through the cracks'.

Pros

We started with PastorsLine early on. Their team has continued to grow the platform and focus on ease of use. It integrates with all of our systems that we had previously in place (MailChimp, our CHMS, PCO, and more). This is huge for us! They also provide great support.

Cons

As with anything that's growing, you have 'bugs' that you find once the software has updated. This is not a big issue for me for a couple of reasons. 1) If you're working to continue improving and listening to your customer feedback, this is just a natural part of system upgrades. 2) The bugs are always resolved quickly.