Planning Center

RATING:

4.7

(1128)

About Planning Center

Planning Center is an all-in-one church management system designed to help you and your team communicate, organize information, coordinate events, and connect with your congregation. With a suite of different products on a connected platform, you can use different tools for different ministry needs while keeping your team and congregation informed about what's going on. Services provides an effortless way to schedule volunteers, Registrations simplifies the event signup process, and People offers automations to follow up with visitors. You can use Check-Is to quickly and securely check in students and volunteers, Calendar to plan and post events for church-wide visibility, Giving for easy online donations and pledge campaigns, Groups for small group organization and m...

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Planning Center Pricing

A 30-day free trial is available after which the product is available on module-based pricing outlined below. Calendar (10 rooms, unlimited events) - starts at $14 Check-ins (50 daily check-ins) - starts at $14 Giving (100 monthly donations) - starts at $14 Groups (125 group members) - starts at $14 Publishing - starts at $14 Registrations (20 event attendees) - starts at $14 Services (25 team members) - starts at $14

Free trial: 

Available

Free version: 

Available

Planning Center Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Planning Center

1 - 5 of 1,128 Reviews

Anonymous

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed April 2024

Planning Center Review: All In One For Event Planning.

User Profile

David

Verified reviewer

Religious Institutions, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

Setting a high bar

We use Planning Center for online giving, service planning, check-ins, and registrations for events and services. We have had great success using all these apps for managing our church.

PROS

Planning Center's suite of apps work together very well, and they integrate into other programs that we utilize, too. They have been flexible with so many of the COVID-related issues over the last year, with great customer service and continued support.

CONS

There are some features that I don't think we take full advantage of because they are buried under other useful features, or they are a little less intuitive for some users.

Reason for choosing Planning Center

Planning Center's flexibility of products is more nimble than any of the alternative products, with better pricing.

Reasons for switching to Planning Center

PCO does what we need better than any combination of Microsoft products, and much better than other Church Management Systems like Realm.

User Profile

Cameron

Verified reviewer

Religious Institutions, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2021

Great Church Management System for Small - Medium Sized Churchs

My title says that it is a great ChMS for a small - medium sized church, that is just because that is the size of the church that volunteer. Planning Center also has the potential to be great for a large church as well. So far we have been very happy with the transition to planning center, my next project is going to be integrating our website with their API so that we can sync the events and other features of Planning Center.

PROS

I like that Planning Center has all of the features that we need integrated into a single suite. Previously, we had 2-3 tools for membership management, communication, and online giving. We have been able to consolidate that down to a single system and saved money.

CONS

The member directory in the mobile app can be a little confusing for some of our members that are not tech-savvy. To overcome this, our technology team has been promoting our digital outreach and making ourselves available to the congregation to assist with getting them setup in the directory and using the mobile app.

Reason for choosing Planning Center

We were already using the Worship Planning features and the rest of the suite integrated really well.

Reasons for switching to Planning Center

Churchteams was having issues delivering communications to our members, the interface also had some issues. We wanted a more robust system.

Vendor Response

Hi, Cameron! Thank you so much for your kind review. We're delighted to hear that you've had a successful switch and that you're able to use Planning Center as a unified system. Should you soon venture into using our API and have questions navigating through that process, please don't hesitate to reach out to our team for help. All the best!

Replied June 2021

Tara

Non-Profit Organization Management, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

2

Reviewed April 2021

Not the most user friendly

Planning center makes it easy to keep church records and maintain a database. Not only can you use it to schedule and email volunteers, but it also has an add on that allows you to background check volunteers as well. It is very helpful to have this tool included in the software. My main complaint about the product is that it is difficult to create teams Volunteers and the service planning tool is awkward when applied to children’s ministries.

PROS

There is a great system for tracking attendance and check-in‘s at Sunday services. It can be a very helpful database for church management with lots of different functionalities.

CONS

The “Services” is not user-friendly at all. The menus are not intuitive, and it takes lots of trial and error to achieve the desired result. This area of the program could use a major overhaul to make it more functional and helpful.

Vendor Response

Hey Tara! Thanks for taking the time to share the review. We're sorry to hear you are running into issues with the volunteer management portion of Services. Our support team is standing by today and ready to assist with any pain points you are running into. Would you be up for emailing us at support@planningcenter.com? We look forward to hearing from you.

Replied April 2021

Nathaniel

Religious Institutions, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

3

FUNCTIONALITY

5

Reviewed March 2024

Industry Standard for a reason

Planning Center is great, don't get me wrong. If your church has the funds to invest in Planning Center, or if you are already using their other software, it is likely the best solution out there for you. HOWEVER, (and that is a big however) if your church has a ChMS that already offers worship planning, it is likely just fine! I am with a different church now, and we just switched to Pushpay. Their worship planning is very simple and offers SongSelect integration. If you are a small to medium-sized church, looking for worship planning software, I would HIGHLY encourage you to make sure you do not already have access to this in your ChMS, and if you do not, consider switching to a solution like Pushpay where it is integrated. I know ShelbySystems offers this too. But if your budget and situation allows you will be thrilled with the functionality and user interface you find in Planning Center. It is simple enough for volunteers to use and the optional Music Stand app is great for getting music into the hands of your musicians early in the week, and allowing them to have their music on their phone or more preferably iPad/tablet. But if your current system offers an alternative, it is probably not worth the extra to have Planning Center as well.

PROS

The simplicity to plan services and schedule volunteers help make it the best!

CONS

Planning Center is the leader in worship planning software and they know it! Planning center is expensive an may not be worth it for your church. Especially if you have another ChMS that already offers worship planning.