About StreamSpot

StreamSpot is a live streaming platform designed to help churches and synagogues automate the entire content distribution process during events. Organizations can utilize tools to perform high-quality broadcasts, schedule live streams, map viewers in real-time, deliver videos on multiple platforms, automate content syndication and more.

It includes an archiving functionality, which lets professionals automatically archive videos and display on on-demand viewing on custom StreamSpot players after a few minutes of live streaming. Businesses can use StreamSpot Sync automation software to automatically pause and resume broadcasting operations based on predefined schedules.


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7 Reviews of StreamSpot

Average User Ratings

Overall

4.71 / 5 stars

Ease-of-use

4.5

Value for money

3.0

Customer support

4.5

Functionality

3.0

Ratings Snapshot

5 stars

(5)

5

4 stars

(2)

2

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

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Showing 1 - 7 of 7 results

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March 2016

Gregory from Lindenwald UMC

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

3.0

Customer support

5.0

March 2016

Customer service has been great. We have experienced a number of problems. Techs have always handled

Our biggest problem has been our own lack of knowledge. We were recently frustrated by weekly issues that kept us from broadcasting. The techs took care of the problems, yes, thank you, but when something unexpected happens we have little knowledge depth to deal with even first-order problems. Recently our encoder was updated to Windows 10. (We didn't do it.) The result was when we turned on our screen, none of the StreamSpot windows were on the screen. Part of the trouble was diagnosed as we were using the wrong browser. Since we knew nothing about Windows 10, we did not know about the browser issue. The broadcast is amazingly clear. We have MOST of the audio problems ironed out. (Those were on our end.) We are getting a lot of folks logging on for LIVE. My only concern is what I will do when a glitch appears. Other than call HELP, I still don't know what to do.

April 2016

Jason from Temple Emanu-El, Birmingham AL

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

April 2016

Excellent Streaming Solution

After trying both Livestream and Ustream we stumbled upon StremSpot. We are glad we did! They have technical solutions not only on the hardware side but on the software side as well. With the aforementioned companies our signal was intermittent and would sometime freeze up. We don't have this problem at all with StreamSpot. When we originally contracted with StreamSpot we were using our own cameras and a Niagra Video Encoder. However a year later we upgraded our camera and our streaming encoder with the StreamSpot equipment featured on their site. Immediately we had an improved signal and the congregants who depend on our service where overwhelmed with the image quality and the ability to stream an entire service without the intermittent glitches. I would strongly recommend StreamSpot for your streaming needs.

March 2021

Aaron from Colorado Computer Care

Verified Reviewer

Company Size: 1 employee

Industry: Information Technology and Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

3.0

Functionality

3.0

March 2021

StreamSpot allows for easily scheduling live streams, but has limited features and so-so support

Overall StreamSpot is a good service, but their support leaves a lot to be desired. In general, after initial setup, things just work. However, if an issue occurs, especially during a live stream, don't expect support to be of much help as there is no live support option (even for the most expensive tier of service). Additionally, if you choose to use your own equipment as opposed to purchasing StreamSpot's "StreamSpot One" encoder (which is nothing more than an overly priced Linux box with more AV inputs/outputs than you find on a standard computer) you are forced to pay an additional $15/month maintenance fee to support scheduling of live streams. With that being said, no other platforms provides the same type of set-it and forget-it scheduling function that StreamSpot provides.

Pros

StreamSpot allows you to use your own device for streaming (really any computer with an Intel Core i3 or better - an Intel Core i5 is recommended), but they also sell a turn-key solution for easier setup. Once initial setup is done, scheduling live streams via the web portal is extremely easy and flexible. StreamSpot uses the open-source OBS (Open Broadcaster Software) to handle encoding and broadcasting of streams. OBS is very flexible and relatively easy to use, providing an easy way to add both audio, video, and screen capture inputs.

Cons

When using your own device, StreamSpot must install their own proprietary software to enable scheduling via the web interface. You must also pay an additional $15/month maintenance fee for this software. Without StreamSpot installing their proprietary software, you can still stream to StreamSpot but you cannot schedule streams. StreamSpot's support is simply OK, but if an issue arises during a stream, support is virtually useless as you typically do not receive a response for 24 hours. In addition, StreamSpot does not provide many tools to diagnose streaming issues. When using StreamSpot's turn-key solution, they provide a 1-year warranty. After that 1-year if anything goes wrong they will not support it - your options are to purchase a new turn-key solution (which is not cheap, in the $700 range) or setup your own device and pay the additional $15/month maintenance fee.

Reasons for Choosing StreamSpot

Vimeo, Youtube and Facebook all allow for scheduling broadcast, but they won't automatically start a live streaming at broadcast time. StreamSpot seems to be the only service that allows for such scheduling, making it somewhat indispensable despite its drawbacks.

March 2016

Katie from St Albert the Great church

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

March 2016

we've always had great cooperation - and we've been customers for a long tim.

it's been so helpful that you are able to notify us if a camera is oof or has been push off center.. thanks for your great work we have people who really love that they can watch the Mass at home and feel like they are still part of their parish

March 2016

Tree from Alpine Chapel

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

4.0

Customer support

4.0

March 2016

Great service

We are a small church in the mountains. We do not always have great internet here. StreamSpot works well with our paradigm and I appreciate the way they connect and customer service helps instantly.

March 2016

Linda from St. Saviour

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

March 2016

Very easy to use. Wonderful product

Streamspot is a game changer. It means so much to so many people to be able to view Masses and special services. And if we ever have a problem or question, we receive excellent assistance.

April 2016

Isaiah from Sisters of Charity

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

5.0

Customer support

4.0

April 2016

StreamSpot

StreamSpot is an effective and incredibly easy to use service. Their support is helpful and has never failed to help me find a resolution to few and minor issues I have had.