ClientPoint vs Skilljar Customer Education
ClientPoint has 154 reviews and a rating of 4.6 / 5 stars vs Skilljar Customer Education which has 35 reviews and a rating of 4.6 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Pros
- It gives several options for walking through each step to better help you navigate. It also helps track the amount of revenue from each client before or after they accept your proposal.
- I love the notifications when the customer opens the proposal and the reports given so that you can learn what they are more interested in about our company.
Cons
- We use our own IDs instead of the automatically generated ones however, every time you exit the proposal and reopen, you have to reenter the proposal ID. It's annoying but not a deal breaker.
- Also, customization features are a little limited. Not a huge gripe though since this may be a company function more than anything.
Pros
- The customer service and support is amazing and they also have a huge portal of learning videos and reading material to quickly learning things yourself.
- Out of the box ability to charge for training, capture analytics and create courses. Great API support to tie into other platforms.
Cons
- Looks very old school, we got a lot of negative feedback on this from employees, and management wasn't going to let us use it as is for client training.
- Customizing the design to a more modern look would have been very costly and time consuming.
Pricing
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