Excellent customer support and the product is fantastic and the pipefy staff is always looking to improve the user experience.

The UI is great, services team was very helpful. Automation is a great feature as well as the reporting capabilities and email triggers.

It helps me organize my processes and my day by day; It's easy to use; let you customize everything; Changed completely my daily routine for the best.

Overall the software is good. Its a balanced value for the money.

In general, I have had a good experience with the software so far. I hope that the platform is updated all the time for better use.

The support team is great and, for 90% of the occasions, I can use Pipefy to manage my team and our process.

The implementation and sales teams were phenomenal. They were helpful, responsive, and were able to find work-arounds if there was a feature I wanted but was not yet available.

Our next steps will be to make use of pipefy API to extract important team metrics which I hope will be very useful.

To be honest, it looks like Pipefy has some great features, but I only needed one: to create a simple, easy checklist for repeating tasks.

The Kanban view is very clean and easy to manage, and the calendar view helps a lot when we are planning our launches. Also, the automations are very useful to implement poka-yokes into the process.

Easy to use; very customizable; good interface and support.

The only negative point I think is the price of the product.

Easy to use, intuitive for newcomers, support is very helpful for basic features, API exists, beautiful and customizable interface.

Beyone helping my team to organize projects and manage processess, it has very pleasant user interface and when I needed help from the Customer Support, I received clear and fast help.

I have only been using this for a few weeks but so far, it is pretty good.

The basic e-mail adress to send e-mails from Pipe is very unreliable and often goes to Spam.

Awesome experience, great software, helped us a lot on how to manage our operation (procurement, production, quality management, HR - recruitment) without dropping a single line of code.

The automated delivery and rules are great. The phase descriptions are very helpful.

Team leaders/managers can empower their team by giving them the chance to decide and build the best process for their work.

Helps with pulling reports for cost on inventory that we did not previously have at our disposal.

In general i aprecciate the Pipefy, just the problem i've spoken up make the pipe inefficient for me some times.

My company has only begun to integrate Pipefy into our organization and are excited to discover more ways we can use this innovative tool.

The program is complete, allowing me to do various work automations, thus ensuring greater confidence in the process.

Integration is outstanding for the most part. Overall Pipefy is a platform you can rely on for so many purposes.

The overall experience is good, we are satisfied with the cost-benefit ratio offered.

Sometimes the e-mails don't go through and the software doesn't send me a warning or a solution to the problem and this can impact the operation badly.

Easy, user friendly, great interface, ease of implementation.

The Pipefy Community is also an excellent resource for learning more about the tool, problem solving, and improving how we use the tool.

The customer service and support is amazing and they also have a huge portal of learning videos and reading material to quickly learning things yourself.

Looks very old school, we got a lot of negative feedback on this from employees, and management wasn't going to let us use it as is for client training.

Overall a great software. Great team and great with feature requests.

Higher customer satisfaction, growing training revenue stream, and increased training consumption.

Love the analytics and UI is very user friendly.

Customizing the design to a more modern look would have been very costly and time consuming.

It’s nice having the ability to run live events in the same environment as the LMS.

Out of the box ability to charge for training, capture analytics and create courses. Great API support to tie into other platforms.

You need to involve customer support or a CSM. Limited customization of reporting and no push reports.

I really appreciate the ability to log in as our users and see what they see.

The customization options via code snippets can sometimes be difficult to organize. Also, the admin console can be confusing to navigate to find specific settings on one page versus another.

The design end of this product is difficult. The coding is constantly changing from what is inserted and it's nearly impossible to copy and paste anything without it changing.

Some of the UI elements can be difficult to navigate at times.

Out of the box integrations help it fit nicely into our organizations tools (Okta/SSO, Salesforce, and Marketo).

Ease of use and ability to implement Subscription Program as part of their offering. Simple navigation, but flexible enough to customize for each user.

No option to customize reports while exporting them is a little drawback.

The ability to have unlimited students and different domains to house internal and externally facing content separately.

Overall the system is great and accomplishes what we need.

Very easy to use and set up - and you get great ability to measure what your customers are doing.

Skilljar has been amazing to work with and the access to customer service has been impeccable.

Skilljar is a great partner - responsive to our business requirements and very agile.

Limited in comparison to typical LMS solutions.

You drive your own course, start to finish. For that alone, Skilljar rocks.

It allows us to post training material for our clients and partners to use. Its easy to post items on the back end and to make changes and you can find support on any topics you need help with.

And the customer service has been a dream come true - always responsive and helpful for essentially any problem we give them.

Generally, I've also had positive experiences with my CSM and other employees. Strong uptime, and openness for the engineering team to provide small updates/customizations.

Easy to use, reliable, robust starting platform.

US Dollar

Pipefy is the AI-enhanced process automation platform that conserves IT resources and empowers business teams to build and deploy up to 85% of workflows — no coding knowledge or third-party specialized services firms required.

Standardize, streamline, and connect workflows for better end-user experiences and faster business results.

Key features include a built-in security suite and a flexible no-code framework for faster deployment and lower implementation costs.

Minimize process complexity and expensive stack sprawl  with connections to 300+ apps and systems out of the box, and HTTP/HTTPS to integrate Pipefy with everything else.


LongDescription

Commenting/Notes

Support Ticket Management

Deadline Management

Cataloging/Categorization

Employee Management

Purchase Order Management

Surveys & Feedback

Status Tracking

Visual Modeling

Interview Management

Time Tracking

360 Degree Feedback

Lead Capture

Performance Management

Customizable Reports

Document Storage

Access Controls/Permissions

Activity Tracking

Process Change Tracking

Internal HR

Templates

Customer Service Analytics

Workflow Configuration

Task Scheduling

Financial Management

Order Management

Applicant Tracking

Project Management

Approval Process Control

Rules-Based Workflow

Data Extraction

Conditional Logic

Communication Management

Customer Database

No-Code

Calendar Management

Integrations Management

Collaboration Tools

Assignment Management

Recurring Payments

Template Management

Data Import/Export

Accounting

Process Modeling & Designing

Call Routing

Email Templates

Self Service Portal

Account Alerts

Contact Management

Audit Trail

Email-to-Task Conversion

File Storage

Mobile Access

Orientation Workflow Management

Survey/Poll Management

Recruitment Management

Background Screening

Performance Metrics

Discussions/Forums

Vendor Management

Training Management

Multi-Channel Communication

Real-Time Notifications

Forms Management

Job Posting

Workflow Management

Real-Time Updates

Email Management

Time Off Management

Event Triggered Actions

Candidate Management

Job Requisition

File Sharing

Activity Dashboard

Invoice Processing

Alerts/Notifications

Employee Database

Knowledge Base Management

Task Editing

Payment Collection

Account Management

Customizable Templates

Business Process Automation

Billing & Invoicing

Benefits Management

Deployment Management

Sub-Task Management

Alerts/Escalation

Customer Engagement

Spend Management

To-Do List

Compliance Tracking

Forms Automation

Reporting/Analytics

Usage Tracking/Analytics

Recurring Tasks

For No-Code Development

Contact Database

Starter: Free - Recommended for small teams, startups, freelancers, and students who need to organize their tasks

Business: $25/user/month - Recommended for mid-market teams needing to centralize and scale business processes

Enterprise - Recommended for organizations that need enterprise-level security, control, and support to manage complex or connected business processes

Unlimited - Recommended for organizations that need unlimited power to error-proof their Enterprise processes

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

501-1000

1000+

Pipefy

In Person

Live Online

Webinars

Documentation

Videos

Educate, engage, and retain everyone you do business with. Skilljar is the leading external LMS because it is purpose-built for customer and partner education, our powerful software integrates with all the tools you care about, and we are obsessed with making our customers successful. 

Turn new buyers into successful users:
Skilljar’s external LMS helps you onboard customers and partners quickly and turn them into experts on your product. 

Partner with the experts in external education:
Skilljar is purpose-built for external education. As the industry leader, we know the best practices for using education to expand the impact of your business along the entire customer journey. 

Drive measurable impact & profitability:
Educating users at scale decreases the number of support calls you receive while allowing your CS teams to focus on strategically growing customer satisfaction, driving revenue, and increasing profitability. 

Improve customer retention:
Trained customers are more likely to use your product, understand the value, and not churn.  

Get data-driven insights:
Integrate Skilljar data with your CRM, marketing automation, and other customer-related platforms to provide actionable insights for improving customer success and growing your business.

Strengthen the power of your brand:
Create an ecosystem of trained and certified customers and partners. Turn your customers into product experts and evangelists. 

Companies who care about product adoption and customer success--like Tableau, DocuSign, Twilio, Procore, and Gong.io--use Skilljar.

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