5
4
3
2
1
Ease-of-use
3.8
Customer Support
3.7
Value for money
3.4
Functionality
3.8
"Overall, I like the remote access capability far more than services like Logmein or PC Anywhere. The screen quality (size and pixels) is so much better, and so much easier on the eyes."
"What we have enjoyed the most with APC is their customer service. The technicians that we have dealt with have been dedicated to finding a solution."
"THE APC platform does has some very useful features, like remote connection and 24- hour IT support. The techs are also funny, kind, and more than accommodating faced against some grouchy lawyers."
"Initial sizing of systems needs was way off; forced me into poor service or 30% price increase and you are stuck with the contract even though it was their mistake."
"No client phone numbers, email, your calendar, etc, in addition to the various software programs. The frequency of service interruption - I loose connection at least once a day."
"We're a small firm of 10 employees and I would put the implementation cost so far in lost productivity. This has been the single worst consumer experience of my life."
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