DoiT provides great support for GCP. They also provide Flexsave which saves us a lot of money on compute with zero effort. Their reporting tools are icing on the cake.

High quality service that helps me when I have issues.

More flexibility in attributing GKE costs in reporting tools.

We were having a hard time getting and estimated figure of our daily/monthly spending from AWS as we've multiple AWS accounts. DoiT helped us a lot out there and we now have a slack channel integrated which gives us a daily report of "Previous month spend", "Current Month Spend", "Last Day Spend" and "Run Rate" with graphical analysis. Also pings us whenever there is an anomaly of high spending.Their customer service is awesome and VERY responsive to our queries

Nothing much so far. Having a great experience with DoiT and its team

I value DoiT for its scalable infrastructure, user-friendly interface, and responsive customer support. It enhances our operational efficiency and delivers a reliable cloud solution.

While DoiT offers strong benefits, one drawback is the occasional lag in customer support response times. Faster resolution of queries would enhance the overall experience.

8/10 describes it pretty well , overall happy with DoIT

Good Services and Support , Dashboards are decent , Cloud Trail is nice

People sometimes do not answer day over day , even on mor urgent issues

Comfortable, good service from the representatives in Israel

The price and lack of flexibility to implement different storage plans for users in the organization

We are a tech company and need to rely heavily on this partner, Doit has made it easy to trust that systems are in place and business will never be interrupted!

A partner that we can grow and evolve our business together! Experts in the field!

More streamlined on boarding process, has difficulties reaching customer support during this process.

Everything has gone really smoothly. There is no extra overhead and the support they provide is second to none.

Some really specific cost allocation features are still missing despite being promised for a long time. But it's understandable as those are really specific probably only to our use case.

The support team is always willing to help!

More free webinars could help users unlock more potential

A strategic technology partner to us in scaling & cloud operations

Excellent customer services and prompt response

We are quite happy with the DoiT services and don't see any gaps.

Ease of management!Quick and easy platform.

Slow support from time to time.Nothing else.

DoIt has been a great and responsive partner. Responsive to our needs and collaborative as we grow.

Sometimes navigating between the cloud platform and DoIt can be complicated, but both Google and DoIt actively try to minimize the complexities of this triangle.

Great partner, is great to know we have such a bunch of experts to support us on our journey to the cloud

The most complex issues we face, we know we can trust their engineers and analyst to get into the details with each of them and have a detailed report that facilitate learnings.

Would be great to have a more 1-1 form of communication, via slack, etc.Also having open architecture discussions around specific project's direction would be awesome, instead of focusing only on specific issues, features.

I use DoiT platform for cloud cost monitoring and GCP product support. No complaints, both are great.

I don't have any negative experiences with DoiT.

I love the possibility to drill down costs in a more detailed way, especially for BigQuer and Kubernetes Engine.Additionally, DoIt has great, highly competent Engineers that are very quick to help when in need. None of this can be said about Google's own support.

At times I find it a bit unintuitive to modify some charts in the reports I use.

I like that DoiT has a very fast response time- not just an acknowledgement, but a support persona actually contacting you about the issue. Even better- their responses seem to be laser-focused on the issue or question, are almost always spot-on and easy to understand and work with. They are truly a support service for support people.

Not sure that I recall any dislikes. Submitting a ticket with them is pretty straightforward.

Very like the product.

Very easy to use and great UI/UX. the frontend is great.

A little bit expensive but overall we benefit a lot from the product.

Great working with them. Makes it east to spin up new cloud test projects and to track billing across multiple projects and services.

The DoiT support is just great, that alone makes it worth it. They are really domain expert, who provide help fast and follow up multiple times to see if the issue got resolved. Really professional!

Didn't have any issues with them yet. I don't know how much it costs though - I am just a user.

a mostly positive, the key person can be more engaging and proactive in communication... kind of disappeared after the contract was signed, and slow to respond on Slack

fairly straight forward to use, initially you cannot do much anyways

slow and takes time to get insights into savings right away, reporting system UI with filtering is not that great

They have great expertise in AWS (the platform we use) and do their best to help, not only with general advice, but also with 1-1 support calls

The time zone difference can be handled better (e.g. we are an EU company and sometimes the assigned person lives in the US)

The business model is great. Very well though.

Some features seems to be obscure. AWS adjustment such as saving plans or fs-accounts do seem like a system hack.

DoIT has been great to me, I love using their tool and will renew my contract in the future.

I love the Flexsave feature, it has saved us a tremendous amount of money.

They could improve the IAM access and user permissions

We are fairly new to DoiT, but they have been a pleasure to deal with so far.

More comprehensive and proactive tech support and cost management than we could get from AWS, at no additional cost to us. AWS is a complex and constantly changing environment, and DoiT provides us in senior management with expertise covering the potential "don't know what we don't know" gap.

Extremely minor point: we no longer earn credit card points on payment of AWS bills, since DoiT requires ACH payment.

The cost management platform is quite good for monitoring cost and services use.

Technical support with some AWS services is not good enough.

Great support for both small and big deployments

Credit card add an additional cost, but it's understandable.

yes we using doit as integrator, response time is very low

i do not see any cons as for now but may be will have it later