All Site24x7 Reviews
1-25 of 202 Reviews
Sort by
Wesley
Verified reviewer
Telecommunications, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Easy to set up and very efficient.
The use of the application greatly improved the shortcomings that we were having in our operation, which were disk space.We created monitoring and automation aimed at this type of failure, when the disk (partition) reaches a certain percentage, we are executing automations to move and also delete old logs.With that, the stops are practically nil now, which before, occurred about 5x a day.
PROSWhat I liked most about this application was the ease of installation, I run just one command on the server and monitoring is now available on the monitoring site.The possibility of automating executions, in case of alarms, is also essential, especially for a company that does not have an employee dedicated to monitoring.
CONSI believe that more languages, such as Portuguese-BR
Reason for choosing Site24x7
The ease of configuration and the automations.
Reasons for switching to Site24x7
Zabbix required the necessary knowledge for scripting and configuration, which was not available in the company.When I got to know the 24x7 site, the ease of configuration impressed me, making me change the service.
Shawn
Verified reviewer
Computer Networking, 11-50 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2023
Peace of mind with Site24x7!
If you want a low cost, but reliable service that sends you alerts of uptime of your website, servers, etc., that are critical to you or your business, Site24x7 is extremely reliable and affordable. I would HIGHLY recommend it. Try it, use it, if you don't like to pay for the full version, at least use the free version so you can realize the value of said alerts. :)
PROSSite24x7 'really' monitors your website uptime and sends you timely alerts if it becomes unavailable.
CONSFrankly, I can't think of any cons right now. It does a simple task, but effectively.
Reasons for switching to Site24x7
Needed to monitor my website from multiple external locations.
William
Computer Software, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
2
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
4
Reviewed January 2021
It has most of the features you'll want, but they won't work well
We still use Site24x7 for some monitors and for their status page, but we backed off and completely stopped using them for some things like APM and AppLogs because those services flat out didn't work. If their site provided a reason why something stopped working I'd be more okay with making the adjustment to fix it, but I cannot spend this much time working with their support on the most basic functionality. Anything critical we've moved over to NewRelic for now.
PROSIt supports a large variety of products and services built-in. The agents are fairly easy to install/setup. There is a decent amount of documentation available. Custom monitor plugins are very easy to create.
CONSDoesn't support all the latest languages and platforms. They are a little slow at adding the latest and greatest. Their agents seem a little hacked together are are not as resource efficient as others. You have to manually upgrade/downgrade your plan as your usage changes. Most/All portions won't automatically scale and don't even have an option for them to, so things will stop working as you grow and you'll be over-billed as you shrink. Their PHP APM flat out doesn't work. Things will stop working and give you no indication as to why. You must reach out to support, wait a day or so, they will ask for logs, wait a day or so, provide some feedback. Then a week or month later you'll have to do it all over again.
Quang
Verified reviewer
Computer Software, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Good and Comprehensive Monitoring System
Timely monitoring to alert us to critical production issue while also offer rich detail in their dashboard
CONSThe dashboard is rich in detail, but navigation is a bit hard. It takes time to learn the dashboard and find what you need.
Vijay
Information Technology and Services, 51-200 employees
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed November 2023
A complete monitoring tool
I have used site24x7 for server monitoring and found a great help. This has reduced the stress of always checking the hardware health of the servers and setting up manual alert. As using the site24x7 tool I can monitor the server health very easily and setup the alert as well.
CONSPro plan should include more server monitors.
Jhon
Civic & Social Organization, 2-10 employees
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed October 2023
Site24x7: The Monitoring Tool that Ensures the Performance of your Infrastructure
Site24x7 stands out for its intuitive and easy-to-use user interface. The platform offers a friendly user experience that allows system administrators to configure and manage their monitors easily and efficiently.
CONSThe ability to offer a wide range of comprehensive monitoring on a single platform.
Tim
Telecommunications, 501-1,000 employees
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed October 2023
Site24x7 solves our enterprise monitoring needs!
The overall visibility and logging capabilities are amazing! Couple that with powerful notifications and it is a winning product.
PROSAll of the features and reporting that are built in as well as the pricing is flexible so that you can customize the tool to fit your needs.
CONSAs of this writing, I have not found a 'con'.
CUNEYT
Financial Services, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Best of the Monitoring Tool
The product is very successful and really functional. While I can define monitoring on a device basis, I can also define rules according to the depth of application.
Sreekanth
Banking, 10,000+ employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Great monitoring tool
AI capabilities I like the most, will explore more and will uodate
CONSNothing as of now, we’ll explore more and will update
Fernando
Verified reviewer
Computer Software, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Excellent
The experience has been good and we will keep the tool
PROSI found it to be a very complete tool. I was surprised that it has everything we need in our business. Everything in a single tool
CONSDue to the large number of options that the tool has, it has been somewhat complex to understand it. There are no free courses
Reasons for switching to Site24x7
Site24x7 is a much more complete tool and we cover all our needs
Khalid
Government Administration, 501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2022
MEP Using Site24x7
Very good tool to monitor websites, APM and NOC
PROSEasy to use and manage as a monitoring tool for the MEP site
CONSConnectivity to the cloud is somehow restricted for government agencies in Saudi Arabia
Reason for choosing Site24x7
Very good tool to monitor websites, APM and NOC
Anonymous
51-200 employees
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2022
Great Cloud Hosted Monitoring Solution.
so far we have really liked what we are seeing with Site24x7. we can easily see us rolling this out to all of our VMware management customers.
PROSthe best part about this software is the fact that it is hosted in the cloud. It also has a MSP licensed feature so that you can separate your different clients you may be monitoring.
CONSthere are almost to many things you can monitor. the licensing pricing model can be hard to understand also.
Reason for choosing Site24x7
we needed a solution that was hosted in the cloud, so that we didn't have to put it in to one of our own data centers.
Robin
Building Materials, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Nothing really to Complain about. It just works
Easy Integration. Up and Running in an instant. Whole thing was set up for the whole website and support servers in less than an hour.
CONSThe german translation could be a little bit better. it's not bad it's just a bit funny or unusual at some points.
Reason for choosing Site24x7
Price and easy setup
Reasons for switching to Site24x7
Grafana took to much time in maintenance.
santiago
Information Technology and Services, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
quality/easy handling
It is an intuitive tool, easy to use, excellent documentation of each of its monitors, real-time telemetry, extensive catalog of integrations, almost immediate manufacturer support
CONSso far none, however the prices of some monitors are rising, it is something to investigate before making the purchase
Reasons for switching to Site24x7
On-premisse to Saas
Yuki
Accounting, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Site24×7 Review
Here is my Site24×7 review. I have my WordPress Server monitored by Site24×7. We understand the access situation from Europe, America, and Japan to the US WordPress server. In addition, I register the site information of Apple and Japanese blog influencers and check the difference in access time from my own blog. This will give you an idea of how to improve your blog's access time. In addition, you can also understand that access is slowed down depending on the country due to trouble. You can also see an increase in the number of visitors to your blog. I don't understand this technically, but I've seen reports of similar phenomena in Japan. Probably because you're getting US access because the server is in the US and not Japan (not really the reader). Site24×7 is a must-have app for anyone managing a blog with WordPress!
PROSThe point is that you can see the access status of the target server at a glance!
CONSMonitoring server configurations requires specialized knowledge and skills. For that you need to study.
Ramkumar
Hospital & Health Care, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Site 24x7 - Monitoring with Ease
Was able to implement a monitoring Solution for Our IT infra
PROSA monitoring tool which is easy to deploy and use. Provides more counter metrics
CONSAgentless Monitoring and RUM script. Monitoring more performance counter metrics.
Reason for choosing Site24x7
Ease of use.
Reasons for switching to Site24x7
Limitations
Anonymous
11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed May 2023
Excellent product/service
Overall we are very happy with this product and all the different options offered by it. We recommend it to any IT personnel.
PROSWe have been using Site 24x7 for about 10 years. We are very happy with the features it has to offer, which are way too much more than what we need.
CONSThe price is a bit high for the amount of monitors that we need. Sometimes, we set the monitor not to alert us (scheduled maintenance, service restarts) and we still get the notifications, meaning credits are used.
Anonymous
5,001-10,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT