All Zerospam Reviews
1-25 of 126 Reviews
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Jonathan
Verified reviewer
Government Administration, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2018
Best move we made.
The time we spend managing spam request from users have reduce drastically. Moving to Zerospam as free us a lot of time to focus on other problematic and totally rely on their system to take over our mail protection. As of today, we had 0 issues and everyone is satisfied with the results. Other cities were targets of email attacks recently, we were also a target, but the difference is that nothing went thru the Zerospam engine, so we were not even aware there was an attack. This proves that we can fully trust Zerospam.
PROSReliable, performant, trustworthy, excellent customer service.
CONSNothing, for now everything is working like a charm.
Anonymous
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2018
Solid solution, with easy to use tools
Practically no more spams. An additional view on our mail flow. A buffer that will keep the incoming mail waiting while we work on the mail server.
PROSEasy to use tools for control over white/black lists, reports, and logs to diagnose why an email does not come through. Very good control over spam/virus/phishing, they have practically disappeared from our email flow. The occasional one gets through sometimes, but it's not long before the system notices and begins blocking it.
CONSAs for false-positives, sometimes also, but it's related to the sensitivity of the system which is required, and is not really a nuisance. A tool to see current greylists would be a good tool to speed up diagnosis of mail flow sometimes.
Israel
Information Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
1
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
1
Reviewed January 2019
Zerospam
Good blocking engine. Fast setup. Bilingual Service
CONSNo way to recover blocked emails. Transfers from other domains are received at random.
Vendor Response
Thanks for your review. It sounds like you might have been affected by a technical issue. Please feel free to contact our technical team so we can look into this.
Replied January 2020
Anonymous
10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed November 2018
OUTSTANDING PROTECTION
Not much to be said here. Zerospam has been such a useful tool for us so far. The 'issue' with reviewing a useful product like Zerospam is that you only notice it when it's not working correctly, and so far, fortunately, I haven't had the chance to experience this. It runs well in the background and simply filters my inboxes for what doesn't belong there.
CONSEasy to set up, easy to use, easy to stay protected!
Anonymous
51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2018
Fantastic.
It just works... and we don't have to worry about individual users releasing quarantined items into the wild.
PROSThere are few products on the market that work as advertised. This just happens to be one of them. We've been using it for years now ourselves, and recommending to all of our clients.
CONSI don't have any complaints about their product, support, or the ease of getting the whole solution actively working within minutes.
Sylvain
Verified reviewer
11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed June 2018
We are a MSP company. We are offering this service to all our customers.
My customers are confident with my advices and this software is helping me with to give great services to my customers.
PROSEasy to manage. Flawless to customer, even after MX record change to Zerospam. Easy to sell. Great support team. Easy billing.
CONSThe only Cons, we do not receive support calls anymore from our non all inclusive customers. But this is not a real cons....
Anonymous
11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2018
All you can wish from an anti-spam provider. Simplicity, reliability, effectivness.
Simplicity - just redirect your MX and forget it. Quite easy to use Web portal. Effectiveness is great, very few additionnal rules are required.
CONSSome of our customers might require from time to time a better view inside the logs. But in these seldom cases, Zerosapm support team is available and give a great service.
Mark
Verified reviewer
Marketing and Advertising, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed July 2020
Spam Begone!
Best solution for small/med business
PROSThis is one of the easiest and quickest integrations of spam protection into our email system that I have ever seen. It works right out of the box with a bit of setup and tweaking, my email was spam free within a few hours. Once set up correctly, it works in the background with very little effort or attention needed by me.
CONSIt's expensive, but I think if your serious about reducing the threat of phishing emails or dangerous email viruses, this may be worth the money.
Vendor Response
We really appreciate your feedback, please reach out to us for any question you may have.
Replied September 2020
Andrew
Verified reviewer
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed February 2019
Better than what my provider provides.
Spam was out of control and was taking time I couldn't afford. My provider's spam solution was free but not great. And it captured good emails. The pay version they offered was too much. Zerospam costs less and is more effective. I am not aware of any good emails being quarantined as yet. But I am receiving much, much less spam. It simply does what it am supposed to.
PROSA 30 day free trial was enough to test this and build my confidence. And the price is not bad considering what a pain spam is nowadays.
CONSHonestly, there are no cons yet. It is quite easy to learn and use, and then it is all automatic.
Morgan
Verified reviewer
Architecture & Planning, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed September 2018
Great Antspam Software for your Business!
We have been using this software for a long time and have not had any major spam issues with our business emails. Its very reasonably priced and has worked flawlessly for us. There is a very low false positive rate and great response from the support team.
CONSI can't think of any cons. Its worked great. Pricing can be too much for really small businesses.
Cuauhtemoc
Education Management, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
Top of the line product!
Whole experience is great, the sellers, support, installation everything was easy and went smoothly. Microsoft offers free spam filters but they didn't catch a recent ransomware (cross-tenant so they didn't went through zerospam), ZeroSpam did. It blocked every single one of them without any kind of manual configuration. True set and forget is rare these days, this is one solution you can put in place real fast and never think about again, it just works. Plus there's an easy to install outlook plugin to report spam if there's ever one going through.
PROSonly the features you need easy to install and manage great support cloud based
CONSAbsolutely none! I only had a good time with the product
Reason for choosing Zerospam
better product for cheaper, it was a no brainer.
Reasons for switching to Zerospam
-cloud based instead of receiving all junk at our site. -WAY easier to manage. -WAY cheaper. -no hardware changes to manage.
Vendor Response
Music to our ears, Thank you Cuauhtemoc!
Replied December 2020
Alexandre
Information Technology and Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2018
Best ant-spam solution for a hosted exchange
Without a proper anti-spam solution all my clients with local or hosted exchange not on big providers such as office 365 had really bad spam problems, which they don't receive anymore with ZEROSPAM implemented.
PROSI Love that it blocks most if not ALL the unwanted emails that could be harmful to my PC or the entire network it is on.
CONSI don't have much to complain about but if there would be one thing, it is that sometimes is is a little too good and will be delaying new senders as they are grey listed.
Vendor Response
Thank you for your review! Greylisting preferences can be updated in Cumulus, our client management interface. We'll happily walk you through the process.
Replied January 2020
Fabienne
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2018
Zerospam is very efficiente. Over 1million of our emails are filtered per week with no impact.
They react fast. Follow the trend of attacks. They ajust their filters as soon as we report an email not blocked. They are always available to provide reporting information ondemand. The product filtered as well as malware, as phishing, URL links or file attached.
CONSThe reporting log is missing some information about the emails like, subject or something that would allow us to retreive more info on the incoming emails.
Chris
Consumer Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2018
Overall been a great experience. Once it's setup it just works. Ton's of features for admins
Less email spam.
PROSExcellent Anti spam email services for Business's. Once you set this up and tweak it to your liking it just works. Lot's of features in their portal which is upgraded regularly. Redundant services even collects all emails if your own server goes down.
CONSRequires per user billing paid for the year. Other then that I don't recall any other cons for this service.
Edward
Information Technology and Services, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2018
Great, Canadian Based, email filter solution
virtually eliminated spam from end users mailboxes
PROSThis solution is an excellent member of the email filtering community and all systems are based in Canada; an important factor in our decision to utilize this product. The Support team is excellent and very responsive. My clients get almost no spam and any legitimate messages which get blocked are easily tracked and released. In addition, all mail in and out of our systems is logged so we can find out what happened when things go sideways with an email message.
CONSI can't find much to fault with the products and services offered by ZeroSpam. I support several clients with the software and don't have any issues with any of the features offered.
Chris
Information Technology and Services, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2019
ZeroSPAM Rocks!
This service is a breeze to setup and is highly effective. Of course in the Anti SPAM world we are fighting creative human minds not just robot scripts so there is no such thing as a Silver Bullet however ZeroSPAM consistently proves to be up to the task of protecting our organization as well as our clients. Their Support team is courteous, knowledgeable and accessible thanks to the Chat feature. Thanks ZeroSPAM!
CONSAs of yet i really haven't come across any real negatives.
Christian
Insurance, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
Best ever !
We have experienced some problems with our exchange and Zerospam kept the emails in storage while we were fixing the exchange server. No emails were lost.
PROSVery easy to use, I had to call them and the service was very profesionnal and the info was very helpful.
CONSI've been using the software for 7 years I didn't encounter any cons until now ;-)
Steve
Information Technology and Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2018
Very good partner for us with a good product and good service.
Peace of mind to protect our customers email.
PROSThe product is very easy to use and is very efficient. They have a very good team for customer support, always happy to help us.
CONSSo far there is nothing we don't like about the product or the company. Every time we have technical issue they are there to help in a timely matter.
Joel
Computer & Network Security, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2018
This is a fantastic filter. We use it for many of our clients.
Email spam administration has no longer been an issue with this service.
PROSExcellent filtering with very few false positives. Process and pass through time is minimal. No downtime at all.
CONSThe feature of sending a quarrentine digest was difficult to configure but they have since fixed that. Really a solid product.
Rizwan
Wholesale, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2018
Very good product at a very good price point.
Does what you would expect it to do, filters out most spam emails. Very good price for the service, customer service is very helpful.
CONSThe logging could be better, doesn't provide a lot of detail about the message that was blocked, should at least be able to see the body of the email.
David
Computer Networking, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2018
Excellent! Okay: more words. How about outstanding filtering and customer service.
Virtually no spam in my inbox or in the inboxes of our team and clients.
PROSIt works. And on the rare occasion when it could work better, ZeroSpam staff are responsive and open to ideas.
CONSI hardly ever get to talk to the people in Support! They are terrific, but rarely do I have to call.
Patrick
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2018
Very easy to setup, best Antispam solution I have ever tried in 22 years in IT. Definitely the best!
Easy setup. Ultra high efficiency. Low (zero!) false positive. Support team and customer service team are very friendly and helpful.
CONSNot at all, I would say that the Web interface could be a bit easier to navigate but that is not a big deal.
Guillaume
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2018
Easy to setup. Do what is suppose to do.
Cheap solution for the spam. Smal local business. Easy to implement. Very good support. Good plug-in to.
CONSNot perfect. Into to beginning, you need to check false positive more offen. Small player. Not much innovation.
André
Verified reviewer
Information Technology and Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
The best solution ever for antispam
The peace of mind ! When you implement that solution, you can concentrate on what is important for your business
CONSAbsolutely Noting ! It's the perfect solution for antispam !
Sebastien
Internet, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2018
Easy to setup, quick and trouble free
Works much better than other renowned Brands. Small companies are always prompt to deliver better service.
PROSThe support is quick, available and bilingual - Real Human The GUI design looks like outdated but it does the job.
CONSQuarantaine is something too strict and you have to follow constantly during the first two month