--- title: "OneDrive Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of OneDrive. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if OneDrive is a good fit for you!" source_url: "https://www.softwareadvice.com/cloud-storage/onedrive-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Content Collaboration Software](https://www.softwareadvice.com/content-collaboration/) / [OneDrive](https://www.softwareadvice.com/cms/microsoft-onedrive-profile/) / OneDrive Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/cms/microsoft-onedrive-profile/) Reviews [Alternatives](https://www.softwareadvice.com/cms/microsoft-onedrive-profile/alternatives/) # OneDrive User Reviews ## Reviews summary - Overall rating: 4.5/5 - Total reviews: 12,852 ### Secondary ratings - Ease of use: 4.4/5 - Customer support: 4.2/5 - Value for money: 4.4/5 - Functionality: 4.4/5 ### Rating distribution - 5 stars: 7,719 reviews (60%) - 4 stars: 3,853 reviews (30%) - 3 stars: 1,032 reviews (8%) - 2 stars: 188 reviews (1%) - 1 star: 60 reviews (0%) ### Most mentioned pros - We used extensively in our Robotics Process Automation dept to ensure that we were working off the same files over various bot runners, ensuring that each bot ran appropriately each time. - It offers dependable cloud storage, effortless file syncing across devices, and smooth integration with Microsoft Office applications. - Practical use case: storing, syncing and sharing Excel files, memos and working documents in Microsoft 365, especially when several users need a shared and structured process. ### Most mentioned cons - Changes to how Apple forces cloud storage providers to integrate with macOS (the File Provider API) have led to bugs, broken local sync behavior, and folders behaving unexpectedly in Finder. - The only thing I found a little bit upsetting was how many times they have had security breaches that apparently Microsoft made so easy to the hackers for them to obtain our personal info gain access to put Microsoft account without problems and even sometimes successfully lock us out of our own account m our documents and files all exposed so easy isn't what you want when putting your complete trust into one platform like one drive ... - If two people edit a non-Office file simultaneously, the system often creates duplicate files with the computer name appended to the filename rather than offering a sophisticated merge tool. ## OneDrive customer reviews Showing reviews 1-25 of 12,852 (page 1). ### OneDrive: all you may ever need - Overall rating: 5/5 - Reviewer: Georges A. - Verified reviewer: Yes - Industry: Education Management - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, it has been a great wide from where we started to where we are now. A lot of improvements and updates, and they keep on giving. Keep up the good work. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It has come a long way in terms of speed and sync. Integration is seamless with all office365 apps which makes it the ideal partner. #### Cons I have several Microsoft accounts and need at least 2 to be running OneDrive on the same machine simultaneously. Trust me: it's hard. If the connection gets a bit shaky you might end up with misplaced files. --- ### More than just another cloud based storage service - Overall rating: 5/5 - Reviewer: Charlie H. - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. OneDrive is an indispensable tool for my field service work, earning a 9/10 for the way it keeps my entire environment—from configuration files to project documentation—seamlessly synced across all my devices. The ability to rely on "Known Folder Move" and real-time versioning means I never have to worry about where a file is or whether I'm working on the latest version while on-site. It’s an incredibly efficient ecosystem that effectively eliminates the friction of managing data manually, though I dock it one point for the occasional aggressive sync behavior and the times it tries to take too much control over my local file architecture. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ecosystem by which the files stored, are accessible throughout all devices. OneDrive's greatest strength, especially for someone in technical field service, such as myself, where moving between office desktops, mobile devices, and on-site hardware is common. ​By tying your files to a single identity rather than a specific piece of hardware, OneDrive transforms your digital environment from stored on this computer to accessible from wherever I am. #### Cons While its not necessarily limited to OneDrive, it'd be nice to have an ability to detect duplicates. #### Reasons for choosing OneDrive its intergrated into windows for seemless accessibility --- ### a good starter service - Overall rating: 4/5 - Reviewer: Jasmine S. - Verified reviewer: Yes - Industry: Computer Software - Company size: 1001-5000 employees - Product usage: Used monthly for more than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered overall I liked the service when i first started using it but have slowly moved towards using other services. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros i like being able to sync my files between different devices because it makes work from home and office more seamless. #### Cons there are times where savings files on Microsoft can be hard to find when looking for the file location. --- ### Great for storage & sharing large size files between dept's & teams - Overall rating: 3/5 - Reviewer: Monica P. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We used OneDrive mostly as a storage & 'transfer zone' between departments, particularly those with large size media files (ie: video, graphics, photos, etc). Uploading and downloading large files was quick and for the most part easy. What was often more tedious was the navigation trying to find the files. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros It's ability for giving access to files (including large size files) between multiple team members in different different departments #### Cons The navigation was quite 'clunky' in that it is often difficult to 'find' what you're looking for -- ie: if a user had access to multiple teams/departments, it was not always clear which team's or department's files you were looking at. --- ### Great for Team Collaboration, With Some External Sharing Challenge - Overall rating: 4/5 - Reviewer: Kelly K. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 10000+ employees - Product usage: Used weekly for more than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered OneDrive has been a very useful tool for research, academic projects, and professional collaboration. I use it regularly to share documents with colleagues, organize project materials, and coordinate manuscript revisions. The integration with Word, Excel, and other Microsoft applications makes collaborative editing much easier and has significantly reduced the need to exchange multiple versions of files by email. The main limitation is external collaboration, particularly when sharing documents across different organizations with different security or access settings. Despite those challenges, it remains one of the primary tools I use for document management and collaborative work. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros OneDrive makes it easy to organize, access, and share research and project documents across devices. I use it frequently for collaborative work with colleagues, particularly when reviewing manuscripts, sharing data-related documents, and maintaining updated versions of files. Integration with Microsoft Office is especially helpful because multiple team members can review and edit documents without constantly emailing attachments back and forth. #### Cons Collaboration can become more difficult when working with people outside of my organization. Permissions and external-user access are not always intuitive, and colleagues sometimes have trouble opening shared folders or documents depending on their institution or Microsoft account. I have also experienced occasional syncing or connectivity issues where files do not immediately update across devices, which can create uncertainty about whether everyone is viewing the most current version. --- ### Seamless Cloud Storage for the Enterprise Ecosystem, but Sync Can Struggle with Massive Datasets - Overall rating: 5/5 - Reviewer: Sourav M. - Verified reviewer: Yes - Industry: Research - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience has been highly positive. When evaluated as part of an existing Microsoft 365 subscription, the value for money is outstanding since you get massive, enterprise-grade storage essentially bundled in. It handles most of our document management and secure file-sharing needs effortlessly. While the sync engine can occasionally struggle with massive technical datasets or on unsupported operating systems, it remains a highly robust, secure, and reliable tool for daily productivity and cross-team collaboration. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros What I appreciate most is OneDrive's deep embedding within the Microsoft 365 and Azure ecosystem. Setup is practically non-existent on Windows workstations, and the general ease of use is exceptionally high. Document management is highly streamlined; the version history feature is a lifesaver when collaborating on shared documentation or project planning boards. For day-to-day use, automated file uploads from local directories run silently and efficiently in the background, making continuous backups effortless. #### Cons My main issue is how the desktop sync client handles extremely large, deeply nested directories (such as massive image datasets or deep code repositories); the file upload process can occasionally get stuck endlessly "looking for changes." Additionally, while it is flawless on Windows, the native support on Linux environments, which is critical for my machine learning development work, is severely lacking, often requiring third-party CLI workarounds. Finally, customer support resolution times can be slow unless you are on a premium enterprise support tier. --- ### Reliable and Convenient for Managing Work Files - Overall rating: 5/5 - Reviewer: Markarious S. - Verified reviewer: Yes - Industry: Security and Investigations - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, I've had a really good experience with OneDrive. I use it regularly for work, and it makes storing and managing documents much easier. I like being able to access files from different devices and having everything connected with Microsoft applications. It is especially helpful when working with Word, Excel, and other documents because I can save, organize, share, and access my files without having to manually transfer them. Overall, it has been reliable, convenient, and easy to incorporate into my regular workflow. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros What I like most about OneDrive is how easy it is to save, organize, and access my work files from different devices. I also like how well it works with Microsoft programs like Word, Excel, and PowerPoint. It makes it easy to save documents automatically, share files when needed, and go back to documents without having to worry about which version I was working on. #### Cons One thing I like least about OneDrive is that it can sometimes be confusing trying to figure out whether a file is saved directly to my computer or in OneDrive. When I need to find something quickly for work, having similar folders on my desktop and in OneDrive can make it take longer than it should to locate a file. Once I find what I need everything works well, but navigating between locally saved and synced files could be a little more straightforward. --- ### Reliable Cloud Storage That Makes File Sharing and Collaboration Easy - Overall rating: 5/5 - Reviewer: Janapher S. - Verified reviewer: Yes - Industry: Business Supplies and Equipment - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience with OneDrive has been very positive. It is a dependable cloud storage solution that makes file management, backup, and collaboration much easier. Being able to access files across multiple devices and integrate with Microsoft Office improves productivity, while the sharing and synchronization features make working with others convenient. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros OneDrive makes it easy to store, organize, and access files from virtually anywhere. I especially liked the seamless integration with Microsoft 365, automatic file synchronization across devices, and the ability to securely share files with others. It simplified collaboration and made it easy to keep important documents backed up. #### Cons The biggest drawback is that syncing can occasionally be slow or run into conflicts when multiple people edit the same file. It can also take some time for new users to understand all of the sharing permissions and synchronization settings. --- ### OneDrive: The Seamless Workhorse - Overall rating: 5/5 - Reviewer: Kabeer Q. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience with OneDrive is best described as highly efficient, but occasionally exhausting. It is an incredibly powerful, background-dwelling utility that occasionally demands your absolute, undivided attention when something goes wrong. How it feels to use OneDrive on a daily basis depends entirely on how you work: 💻 The Windows & Microsoft 365 Enthusiast If you live inside Windows and use Office apps daily, the experience is practically flawless. The "Set It and Forget It" Magic: It quietly runs in the background. You save a Word document, close your laptop, open your phone, and it’s right there. The "Files On-Demand" feature feels like having a multi-terabyte hard drive without the physical weight. The Peace of Mind: Knowing your Desktop and Documents folders are continuously backed up means you never worry about a sudden hardware failure. 🍎 The macOS / Cross-Platform User If you use a Mac or constantly share files with people outside the Microsoft ecosystem, the experience is noticeably bumpier. Friction with Finder: While Microsoft has made massive strides in optimizing the Mac client (especially for Apple Silicon), macOS integration still occasionally feels like a translation of a Windows app rather than a native experience. Sharing Hurdles: Sending a link to a Google-centric client or a casual user often results in them complaining that they "can't access it" or are being forced to create a Microsoft account just to download a folder. It lacks the frictionless, universal sharing feel of Google Drive. ⚠️ The Troubleshooting Headache When the sync engine gets stuck, the user experience drops off a cliff. Resolving sync conflicts, dealing with "path too long" errors, or hunting down a file containing a forbidden character feels incredibly dated. Instead of the app silently handling these minor hiccups, it drops cryptic error icons in your system tray and leaves you to play digital detective. The Verdict: OneDrive is like a reliable, heavy-duty station wagon. It isn't flashy, its web interface feels a bit corporate, and it occasionally makes a weird noise under the hood. But if you need to haul massive amounts of Microsoft 365 data across multiple devices every single day, there is simply nothing better equipped for the job. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros If you live in Word, Excel, PowerPoint, or Teams, OneDrive is practically invisible—in the best way. 1. Real-Time Co-authoring: Multiple people can jump into an Excel model or a pitch deck and edit simultaneously with zero lag or version conflicts. Auto-Save: The anxiety of losing hours of work to a sudden crash is entirely gone; files save automatically to the cloud as you type. 2. "Files On-Demand" (Storage Savior) This is widely considered one of OneDrive's best technical features. It allows you to see your entire cloud folder structure directly in Windows File Explorer or Mac Finder, but the actual files aren't taking up a single megabyte on your hard drive until you double-click to open them. You can easily toggle files to be "Always keep on this device" (for offline work) or "Free up space" (to push them back to the cloud). 3. "Known Folder Move" (Effortless Backup) Instead of forcing you to manually drag files into a specific OneDrive folder, this feature automatically maps your PC's default Desktop, Documents, and Pictures folders directly to the cloud. If your computer dies, you can log into a new machine and find your entire desktop exactly how you left it. #### Cons 1. The Notoriously Finicky Sync Engine When OneDrive works, it’s seamless. When it doesn't, it can be a nightmare to troubleshoot. Cryptic Sync Errors: Users frequently run into unexplained "sync pending" loops or file lock conflicts. Filename and Path Restrictions: OneDrive is highly sensitive to special characters (like , |, ?, *) and long folder paths. If you have a deeply nested folder structure or copy files over from a Mac, the sync client can choke and refuse to upload them until you manually rename everything. 2. Desktop Bloat & Aggressive Opt-Ins For Windows users, OneDrive can feel incredibly pushy. Forced Backup by Default: During Windows setup, Microsoft heavily pushes the "Known Folder Move" feature. Many users find their Desktop and Documents folders backed up to the cloud without fully realizing they agreed to it, which quickly fills up the free 5 GB limit. Nagging Notifications: It is notorious for pop-ups warning you that your storage is almost full, or prompting you to upgrade to a paid Microsoft 365 tier. 3. Subpar macOS Experience If you are a Mac user, OneDrive often feels like a second-class citizen compared to its Windows counterpart. Performance Lag: The macOS client has historically been resource-heavy, occasionally spiking CPU usage and draining battery life. Apple Silicon & File Provider API Friction: Changes to how Apple forces cloud storage providers to integrate with macOS (the File Provider API) have led to bugs, broken local sync behavior, and folders behaving unexpectedly in Finder. 4. Clunky Web Interface and Sharing Limits While Google Drive has mastered simple link-sharing and intuitive web organization, OneDrive’s web portal can feel cluttered and corporate. Cumbersome Link Permissions: Managing who can edit, view, or download a shared folder is often a multi-click, confusing process compared to competitors. Weak Collaborative Web Tools: If you don't have the desktop Office apps installed, editing a document inside the web browser version of Word or Excel is a significantly stripped-down, slower experience. --- ### Onedrive review - Overall rating: 5/5 - Reviewer: Bhawna D. - Verified reviewer: Yes - Industry: Computer & Network Security - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered It is very convenient and is used almost for everything at my workplace. It helps you to keep your perosnal and work data separate. Very easy to use, store and share files, take notes and do much more. It has individual and group subscriptions so it also has a a lot of value for money. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is very convenient and is used almost for everything at my workplace. It helps you to keep your perosnal and work data separate. Very easy to use, store and share files, take notes and do much more. #### Cons It maybe a bit confusing as it has many many functions. But again that can be monitored and learnt well to use. Other than that I feel it’s very flexible --- ### Convenient and Secure, but Storage Can Be Limited - Overall rating: 4/5 - Reviewer: Nasrullah A. - Verified reviewer: Yes - Industry: Computer Software - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience with OneDrive has been mostly positive. It’s a reliable cloud storage solution that fits well into my daily workflow, especially because it integrates so smoothly with Microsoft Office and Windows. I like how it keeps my files synced across devices without me having to think about it. The interface is straightforward and easy to navigate, which makes managing and sharing files simple. There have been a few hiccups with syncing large files or handling multiple versions, but those are relatively minor compared to the convenience it offers. Overall, OneDrive has made accessing and collaborating on documents much easier for me. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros What I really like about OneDrive is how easy it is to use and how well it works with other Microsoft apps I use every day. It keeps all my files synced automatically, so I don’t have to worry about losing anything or manually updating stuff. Sharing files with friends or coworkers is straightforward, and I appreciate the security features that keep my data safe without being complicated. Overall, it just makes managing and accessing my files hassle-free. #### Cons One thing I find a bit frustrating about OneDrive is that sometimes the syncing can be a little slow or glitchy, especially when dealing with large files or lots of changes at once. It can also get a bit confusing when there are multiple versions of the same file, making it tricky to know which one is the most up to date. Occasionally, the storage limits feel a bit tight unless you pay for extra space, which can be annoying if you have a lot of files to store. Overall, these are minor issues, but they do affect the experience sometimes #### Reasons for switching to OneDrive switched from Google Drive to OneDrive mainly because I found that OneDrive integrates much better with the Microsoft Office tools I use daily, like Word, Excel, and Outlook. This made my workflow smoother and more efficient. Also, OneDrive’s syncing felt more reliable for my needs, especially when working across multiple devices. The security features and storage options in OneDrive gave me more confidence in keeping my files safe. Overall, the switch helped me stay more organized and productive. --- ### Microsoft OneDrive for business - Overall rating: 4/5 - Reviewer: SIMNDEY BASSEY O. - Verified reviewer: Yes - Industry: Research - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered Onedrive has a smooth integration into the Microsoft 365 ecosystem. But, sometimes it has syncing issues, resulting in duplicated files. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros What i like most about OneDrive is its smooth integration into the Microsoft 365 eco-friendly system. #### Cons The syncing issue. I don't like when some of my files fail to synchronize, leading to duplicated files most times. #### Reasons for switching to OneDrive Because, there's more improved file management and more cost effective storage solution. --- ### OneDrive takes sharing seriously! - Overall rating: 4/5 - Reviewer: Angel J. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered I have been using OneDrive in a business and personal capacity since 2007 with the growth of 365 making it more accessible to remote work thereby more widely adopted in the organization I am working in. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I like that you can share files with team members using OneDrive because many times you already have enough work to do so the file saving and instant access to teams makes it very efficient. #### Cons The complexity of where your document will be saved depending on which program defaults or which computer you are accessing OneDrive varies. #### Reasons for switching to OneDrive We had agencies that did not have permission to use Google documents due to security concerns at their orgs. We moved to Microsoft to better connect with agencies. --- ### Great functionality, lacking some management visibility and features - Overall rating: 4/5 - Reviewer: connor q. - Verified reviewer: Yes - Industry: Media Production - Company size: 201-500 employees - Product usage: Used weekly for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It provides great functionality for end users and alleviates some requirement from IT professionals to roll out file sharing resources and platforms. It leaves a lot to be desired in relation to it's 'cousin' - i.e on premise active directory file and user management. It overlaps a lot with Sharepoint functionality and having the sharepoint app renamed some time ago to Onedrive for Business causes a lot of confusion for both end users and junior adminsitrators #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros Ease of sharing documents internally, and externally depending on Org settings and policies. Having native integrations and tie-ins to local file explorer allow ease of use #### Cons From an administrative perspective, it leaves a lot to be desired - especially after working with on premise solutions such as Active Directory, which provides clear and intuitive management of organisational objects and permissions #### Reasons for choosing OneDrive This is entirely dependant on whether your organisation leverages Google or Microsoft as their preferred provider for document and email management --- ### OneDrive in the Workplace - Overall rating: 5/5 - Reviewer: Samantha R. - Verified reviewer: Yes - Industry: Insurance - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered OneDrive has been a valuable tool for our workplace to manage personal work files. It is wonderful that our employees can work from anywhere provided they have access to the internet. It works very well with other Microsoft applications and the search functionality is thorough. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros In our business, OneDrive is used by individual employees to manage their personal work files. The ability to access files from anywhere has been especially beneficial in our hybrid workplace. Collaboration between users is seamless, and we frequently rely on version history as well as automatic syncing and backup. Integration with the rest of Microsoft 365 makes file uploads and sharing straightforward, and the search functionality is a major time saver for employees with a large number of documents. Overall, OneDrive provides a reliable and efficient solution for managing personal work files. #### Cons OneDrive is primarily designed for personal projects rather than team projects. While we use SharePoint for collaborative work, having both personal and team files in one location could simplify things for employees who are less tech-savvy. While reliance on an internet connection is unavoidable, it can limit where and how files are accessed. #### Reasons for switching to OneDrive We made this switch for security purposes. Previously, all of our users logged into a VPN which stored all of our files. When we made the decision to switch to cloud based, the value of OneDrive for the price was attractive. --- ### OneDrive - Ease to use and and organize - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, I love using one drive. I have been using it since it launched and the improvements keep coming al the time. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use, cost effective and Like AI help in organizing my one dive files and Media files. I love the sync of device and one drive. #### Cons I find the search functionality is not great. When searching media files it has a hard time find my media and then I have to scroll to file folder then search. #### Reasons for choosing OneDrive I chose OneDrive Because integration with Office apps --- ### Efficient and Accessible File Management Tool - Overall rating: 5/5 - Reviewer: Greta W. - Verified reviewer: Yes - Industry: Retail - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with OneDrive has been positive. It provides reliable file storage and easy access across devices, and its integration with Microsoft 365 tools supports efficient collaboration and document management. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like OneDrive’s seamless integration with Microsoft 365 tools, which makes it easy to store, access, and collaborate on files in real time. Its reliability and accessibility across devices support efficient and flexible work. #### Cons At times, file syncing can be inconsistent or delayed, which can lead to confusion about version control. Additionally, navigation and file organization can feel less intuitive when managing large volumes of documents. --- ### Power Enterprise storage solution - Overall rating: 5/5 - Reviewer: Edwin V. - Verified reviewer: Yes - Industry: Financial Services - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience with OneDrive has been positive. It is a reliable cloud storage solution that makes managing and accessing files much easier. The connection with Microsoft 365 creates a smooth workflow, especially for businesses that already use Microsoft products. I find it helpful for collaboration because multiple people can work on documents together and see updates in real time. Although there are occasional sync issues and storage limitations, these problems are usually manageable. Overall, OneDrive saves time, improves productivity, and provides a secure way to keep important files available whenever they are needed. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros What I like most about OneDrive is how easy it is to store, access, and share files from anywhere. It works well across different devices, including computers, tablets, and mobile phones, which makes it convenient when working remotely or switching between devices. The integration with Microsoft 365 apps like Word, Excel, and Teams is very useful because files can be opened and edited directly without needing to download them manually. At the bank here we use most of the Microsoft applications. I also like the automatic backup and file synchronization features because they help prevent losing important documents. The sharing permissions are simple to manage, making collaboration with coworkers faster and easier. #### Cons One thing I like least about OneDrive is that synchronization can sometimes be slow, especially when uploading or downloading a large number of files. Occasionally, it can be confusing when there are duplicate files or sync conflicts between devices. The storage limit for some plans can also feel restrictive, especially for users who work with large files such as videos or design documents. Another issue is that some advanced settings are not always easy to find for new users. While the interface is generally simple, managing shared folders and permissions can sometimes require extra steps to understand. --- ### Microsoft 365’s Best Companion: Deep Integration with a Few Sync Hiccups - Overall rating: 5/5 - Reviewer: SAMANTHA S. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, my experience with OneDrive has been solid and reliable, serving as a dependable backbone for daily file management and cloud storage. It seamlessly bridges desktop productivity with online access, making file backup and team collaboration practically second nature. While the occasional sync hiccup or clunky file-sharing menu can be frustrating, the convenience of having every document instantly accessible across my devices far outweighs those minor grievances. Ultimately, it remains an indispensable tool that keeps our business organized, secure, and running smoothly. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros What I like most about OneDrive is its native, deep integration with the Microsoft 365 ecosystem and local file systems. Because it syncs directly into Windows File Explorer and Mac Finder, managing cloud files feels just like navigating local desktop folders without taking up extra hard drive space thanks to Files On-Demand. Co-authoring Word documents or Excel spreadsheets in real time works effortlessly, and version history makes recovering earlier drafts or accidental edits stress-free. Additionally, having generous 1TB cloud storage per user ensures our entire team can access, back up, and share large files securely from any device. #### Cons What I like least about OneDrive is its occasionally finicky sync engine, which can stall or throw vague errors when handling large batches of files or deeply nested folders. Resolving occasional sync conflicts can lead to annoying duplicate files with computer names appended to them instead of a smooth auto-merge. The web interface can also feel overly busy compared to cleaner alternatives, making external file sharing and link permissions needlessly confusing for non-Microsoft users. Additionally, Microsoft’s aggressive push to automatically back up local desktop and document folders by default can quickly clutter storage if you aren't paying close attention during initial setup. --- ### one drive review - Overall rating: 5/5 - Reviewer: aaron b. - Verified reviewer: Yes - Industry: Automotive - Company size: 10000+ employees - Product usage: Used daily for less than 2 years - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered One drive is a vital tool within my work, and literally I couldnt do my work if I didnt have this tool at my disposal, so by now it is not a tool I can work if I woulndt have it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros One drive is good as a personal as well as an enterprise cloud storage system, which help to keep a good document management and helps to never loose productivity due to being unable to access your information. #### Cons I do not know why, but sometimes it is not clear why if I am using my computer the files I have on one drive still uses space within my C: drive in my computer, and it is not an easy set up to change this if I need to free up space from my pc´s hard drive --- ### Solid Cloud Storage, But Not Mind-Blowing - Overall rating: 4/5 - Reviewer: Matthew W. - Verified reviewer: Yes - Industry: Commercial Real Estate - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered At the end of the day, OneDrive is slightly above average. It's not going to blow your mind or anything, but it's a solid choice for basic file storage and syncing, especially if you're already with Office 365. The integration with Microsoft's stuff is definitely the big selling point, but just don't expect it to be as smooth as some of the other options out there. It's got a few quirks and rough edges, but it gets the job done. If you're looking for something simple and you're already in the Microsoft world, OneDrive will do the trick, but if you want something a bit more polished or user-friendly, you might want to shop around. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros OneDrive is decent when it comes to basic cloud storage, it gets the job done. The integration with Microsoft Office is actually quiet slick and being able to edit Word docs and Excel sheets right in the browser is a nice touch. And the mobile app is solid for accessing my stuff on the go. #### Cons The syncing can be janky sometimes, especially with big files or spotty internet but the web interface is extremely clunky. Sharing files can be a bit of a pain too, especially if you're dealing with people outside the Microsoft ecosystem. It gets the job done, but it's not seamless. --- ### Very practical for daily work, but version management can be tricky - Overall rating: 5/5 - Reviewer: Elon E. - Verified reviewer: Yes - Industry: Banking - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros What I liked most about OneDrive is how naturally it integrates into daily workflows. For example, when working on portfolio reviews or credit files, it’s very convenient to store Excel models, memos, and supporting documents in one place and share them instantly with colleagues. The real advantage is the synchronization. You can start working on a file locally and pick it up later on another device without friction. #### Cons What I liked least about OneDrive is that synchronization can sometimes become unreliable, especially when working with heavy Excel files or multiple versions. I’ve already had situations where version conflicts created confusion in a shared folder, which can be problematic in environments where document control is important. Also, managing access rights on complex folder structures is not always very intuitive. --- ### The essential cloud companion for Windows users - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used monthly for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My experience has been very reliable for professional use. It makes document management and collaboration simple across multiple devices. While the search functionality could be faster, the overall convenience of the Windows integration is unmatched. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love the seamless integration with Microsoft 365. Being able to autosave Word and Excel documents directly to the cloud ensures I never lose progress, and the "Files On-Demand" feature saves massive amounts of space on my local hard drive. #### Cons The sync errors can be incredibly frustrating and sometimes difficult to resolve without a restart. I also find the web interface to be significantly slower and less intuitive than the desktop folder integration when managing large batches of files. --- ### OneDrive - The OneThing You'll Need - Overall rating: 5/5 - Reviewer: Nicholas D. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered OneDrive has been a great help in keeping me going no matter what situation. When my computer was damaged, I was able to log on to a different computer, and despite being significantly out-of-date, the computer worked seamlessly with OneDrive, allowing me to access all the files I needed right then and there. I wasn't always a fan, but now I can't say enough good things. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros OneDrive has allowed me to easily sync my documents across multiple devices, just by signing in to my account. From work, from home, from anywhere, I can log-in and access everything I have saved. It's become such a convenient way to save documents and keep everything backed up, that I often forget it is there until I switch to another computer/device. Plenty of storage with our plan, quick, easy and automatic file uploads, and the ability search my drive has allowed me to streamline my workflow immensely. Well worth the cost, just like every other Microsoft Office program. #### Cons OneDrive did not start out great for those who used it both on their home computers and work computers, but it has improved. The sync option can have a delay, despite saying it's up to date, I will occasionally have to pause and un-pause the software to ensure my recent files have been backed up. --- ### Reliable Cloud Storage with Strong Microsoft Integration - Overall rating: 5/5 - Reviewer: Stefan D. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience with OneDrive has been positive, especially within the Microsoft ecosystem. It provides reliable cloud storage with good syncing across devices, making it easy to access files anywhere. The platform integrates seamlessly with Office apps like Word, Excel, and Teams, which improves productivity. While occasional sync delays can happen, it remains a dependable solution for both personal and professional use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros OneDrive’s biggest strength is its deep integration with Microsoft 365, making file sharing and collaboration very efficient. The interface is clean and easy to navigate, even for non-technical users. File uploads are fast, and document management features like version history and real-time editing are very useful. The search functionality works well for locating files quickly, and flexible storage plans provide good scalability. #### Cons OneDrive can sometimes experience sync issues, especially when handling large files or unstable connections. Conflict copies and delays in updating files across devices can be frustrating. The search feature, while decent, occasionally struggles with very large datasets. Customer support is not always responsive, particularly for non-enterprise users. Additionally, the interface can feel limited when managing complex folder structures. ## More reviews [Next reviews](https://www.softwareadvice.com/cms/microsoft-onedrive-profile/reviews/?page=2) --- OneDrive Reviews, Pros and Cons - 2026 Software Advice