Black Belt Membership Software

About Black Belt Membership

Black Belt Membership is a secure platform that connects members, clubs, and schools – all on a single, easy-to-use platform. The web-based application integrates data and analytics from the entire organization, empowering club leaders to make better business decisions in real time. Manage membership, track your sales leads, market to members, and generate actionable reports with our CRM solutions....
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Black Belt Membership User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

5

Customer support

5

Functionality

4

Showing 9 reviews

Anonymous

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

January 2018

An easy to use system with many features!

Pros

I like how easy it is to add all the information I need, easy to set up and easy to use! Data is easy to retrieve and the accounting features allow me to track all payments coming in. The ability to track sales is essential and leaves me able to keep an eye on my kit expenses!

Cons

There are a few niggly bits that do not seem to affect the use, just make it a little time consuming! Such as when you need to update inventory sales, the process of having to update each line individually even on the same customer is a little frustrating, but not a high priority given I do not have to use it daily. It is because of this reason I tend to put off updating sales history as long as possible!

Response from Anexan Solutions

Hello! Thank you for leaving your awesome review. At Black Belt Membership, we understand that your success is our success, and that business owners like yourself need your management software to work perfectly for and with your business, no matter where you are in the world. That is why we have put so much energy into creating the right solution with the right features for you, and making sure that everything always works exactly how you need to grow your business in the direction you want. Thanks again for your review and we look forward to helping you streamline your business even more in the coming months!

Replied July 2021

Dennis

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
5

Value for money

out of 5
4

Customer support

out of 5
3

Functionality

out of 5

January 2018

I have enjoyed the program and has beneficial to managing my school.

Pros

I like some of the reports and, such as students lists and promotion lists. I also like the option to printout sign in sheets.

Cons

I dislike that the sign-in sheets do not keep accurate counts of attendance, nor that you don't have the option of what personal information can be left off of reports. Financial reports are also limited.

Response from Anexan Solutions

Hello Dennis! Thank you for leaving your awesome review. At BlackBeltCRM, we understand that your success is our success, and that business owners like yourself need your management software to work perfectly for and with your business, no matter where you are in the world. That is why we have put so much energy into creating the right solution with the right features for you, and making sure that everything always works exactly how you need to grow your business in the direction you want. Thanks again for your review and we look forward to helping you streamline your business even more in the coming months!

Replied January 2018

Christian

Time used: Free Trial

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
3

Functionality

out of 5

January 2018

BlackBeltCRM is a fantastic product for small schools looking for lightweight software.

A better sense of how to approach client records and data entry to maximize my awareness of what's going on with my organization's membership

Pros

The company's use of month-to-month / no-long-term-contract billing is refreshingly up-front and transparent. The software is basic without glitz, meeting your needs without overpaying. The staff were fantastic with outreach, informing of database development plans/trajectory, and also were willing to incorporate suggestions into their planning.

Cons

The only drawback for me was the lack of a classroom/education management component to include substantive curriculum arc planning and tracking (not just attendance). However, this is admittedly outside the framework of a CRM focused database. All in all, I still recommend this product for any dojo/martial arts group looking for a basic database to manage attendance and customer relationships!

Response from Anexan Solutions

Hello Mr. Noll! Thank you for leaving your awesome review. At BlackBeltCRM, we understand that your success is our success, and that business owners like yourself need your management software to work perfectly for and with your business, no matter where you are in the world. That is why we have put so much energy into creating the right solution with the right features for you, and making sure that everything always works exactly how you need to grow your business in the direction you want. Thanks again for your review and we look forward to helping you streamline your business even more in the coming months!

Replied January 2018

Frank

Company size: 1 employee

Industry: Sports

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

January 2018

Great software for tracking membership, students' progress and billing

Less time tracking membership and processing billing

Pros

The software is easy to use, membership tracking is excellent and when there is an issue the customer support is very responsive

Cons

Inability to remove a student who would never return without removing the family and losing all its history .

Response from Anexan Solutions

Hello Mr Frank Thank you for leaving your awesome review. At BlackBeltCRM, we understand that your success is our success, and that business owners like yourself need your management software to work perfectly for and with your business, no matter where you are in the world. That is why we have put so much energy into creating the right solution with the right features for you, and making sure that everything always works exactly how you need to grow your business in the direction you want. Thanks again for your review and we look forward to helping you streamline your business even more in the coming months!

Replied January 2018

Rilma

Company size: 2-10 employees

Industry: Sports

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

June 2020

Great system, easy to use & very good customer service.

Great company to work with, good system and very good custome service.

Pros

Easy to use and had good instructions. The manager is great.

Cons

I just had difficulty with the new sytem implemented but once I understood how to use it, it became a very good experience.

Reasons for choosing Black Belt Membership

Affordable, easy to use and great customer service.

Korie

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

January 2018

Great product, would love to see documents/video storage added!

Pros

Great belt tracking, attendance tracking, and student management. Able to easily group students by family. LOVED that I was able to separate attendance by class.

Cons

Unable to store documents/videos for students (this is a big use case for my school). Also seemed a bit difficult to bulk add student attendance.

Response from Anexan Solutions

Hey Koric! Thank you for leaving your awesome review. At BlackBeltCRM, we understand that your success is our success, and that business owners like yourself need your management software to work perfectly for and with your business, no matter where you are in the world. That is why we have put so much energy into creating the right solution with the right features for you, and making sure that everything always works exactly how you need to grow your business in the direction you want. Thanks again for your review and we look forward to helping you streamline your business even more in the coming months!

Replied January 2018

Orlando

Time used: Free Trial

Review Source: Capterra

5

Ease-of-use

out of 5
5

Customer support

out of 5

July 2014

Best Martial Arts Software in the Market

This Software is one of the best Martial Arts Management Software In Market it has Low rate and it's not a complex system to Use. The New design work on my iphone and Ipad Beautifully I recommend this software to all the martial arts school out there.

Response from Anexan Solutions

Thank you for review

Replied March 2017

Luis

Time used: Free Trial

Review Source: Capterra

5

Ease-of-use

out of 5
5

Customer support

out of 5

December 2013

Great product for a great price

KarateCRM is simple to use, it has what a school owner needs to run the day to day needs of a school without extra complexity. Customer service is quick to respond when the need arises. It is great for starters as the price adjusts to your school growth.

Mayte

Industry: Health, Wellness and Fitness

Time used: Free Trial

Review Source: Capterra

5

Ease-of-use

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

March 2017

TUFF Martial Arts, Homestead

Excellent program! Makes my life easy by keeping up with payments and attendance. Keeps my students organized.

Response from Anexan Solutions

Thank you Review and being a Value Customer

Replied March 2017