About Black Belt Membership

BlackBeltCRM is a martial arts membership management and CRM solution that provides integrated, data-driven tools to interact and do business with your members. The platform assists organizations with managing and maintaining member relationships, tracking sales leads, marketing,and pipeline and delivering actionable data.


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9 Reviews of Black Belt Membership

Average User Ratings

Overall

4.56 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

4.0

Ratings Snapshot

5 stars

(6)

6

4 stars

(2)

2

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

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Showing 1 - 9 of 9 results

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January 2018

Anonymous

Verified Reviewer

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

January 2018

An easy to use system with many features!

Pros

I like how easy it is to add all the information I need, easy to set up and easy to use! Data is easy to retrieve and the accounting features allow me to track all payments coming in. The ability to track sales is essential and leaves me able to keep an eye on my kit expenses!

Cons

There are a few niggly bits that do not seem to affect the use, just make it a little time consuming! Such as when you need to update inventory sales, the process of having to update each line individually even on the same customer is a little frustrating, but not a high priority given I do not have to use it daily. It is because of this reason I tend to put off updating sales history as long as possible!

Response from Anexan Solutions

Replied January 2018

Hello! Thank you for leaving your awesome review. At BlackBeltCRM, we understand that your success is our success, and that business owners like yourself need your management software to work perfectly for and with your business, no matter where you are in the world. That is why we have put so much energy into creating the right solution with the right features for you, and making sure that everything always works exactly how you need to grow your business in the direction you want. Thanks again for your review and we look forward to helping you streamline your business even more in the coming months!

January 2018

Dennis from Majestic Taekwondo Academy LLC

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

3.0

January 2018

I have enjoyed the program and has beneficial to managing my school.

Pros

I like some of the reports and, such as students lists and promotion lists. I also like the option to printout sign in sheets.

Cons

I dislike that the sign-in sheets do not keep accurate counts of attendance, nor that you don't have the option of what personal information can be left off of reports. Financial reports are also limited.

Response from Anexan Solutions

Replied January 2018

Hello Dennis! Thank you for leaving your awesome review. At BlackBeltCRM, we understand that your success is our success, and that business owners like yourself need your management software to work perfectly for and with your business, no matter where you are in the world. That is why we have put so much energy into creating the right solution with the right features for you, and making sure that everything always works exactly how you need to grow your business in the direction you want. Thanks again for your review and we look forward to helping you streamline your business even more in the coming months!

January 2018

Christian from Arundel Aikikai

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

3.0

January 2018

BlackBeltCRM is a fantastic product for small schools looking for lightweight software.

A better sense of how to approach client records and data entry to maximize my awareness of what's going on with my organization's membership

Pros

The company's use of month-to-month / no-long-term-contract billing is refreshingly up-front and transparent. The software is basic without glitz, meeting your needs without overpaying. The staff were fantastic with outreach, informing of database development plans/trajectory, and also were willing to incorporate suggestions into their planning.

Cons

The only drawback for me was the lack of a classroom/education management component to include substantive curriculum arc planning and tracking (not just attendance). However, this is admittedly outside the framework of a CRM focused database. All in all, I still recommend this product for any dojo/martial arts group looking for a basic database to manage attendance and customer relationships!

Response from Anexan Solutions

Replied January 2018

Hello Mr. Noll! Thank you for leaving your awesome review. At BlackBeltCRM, we understand that your success is our success, and that business owners like yourself need your management software to work perfectly for and with your business, no matter where you are in the world. That is why we have put so much energy into creating the right solution with the right features for you, and making sure that everything always works exactly how you need to grow your business in the direction you want. Thanks again for your review and we look forward to helping you streamline your business even more in the coming months!

January 2018

Frank from Core Martial Arts & Fitness LLC

Company Size: 1 employee

Industry: Sports

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

January 2018

Great software for tracking membership, students' progress and billing

Less time tracking membership and processing billing

Pros

The software is easy to use, membership tracking is excellent and when there is an issue the customer support is very responsive

Cons

Inability to remove a student who would never return without removing the family and losing all its history .

Response from Anexan Solutions

Replied January 2018

Hello Mr Frank Thank you for leaving your awesome review. At BlackBeltCRM, we understand that your success is our success, and that business owners like yourself need your management software to work perfectly for and with your business, no matter where you are in the world. That is why we have put so much energy into creating the right solution with the right features for you, and making sure that everything always works exactly how you need to grow your business in the direction you want. Thanks again for your review and we look forward to helping you streamline your business even more in the coming months!

June 2020

Rilma from Underground Martial Arts & Fitness, LLC

Company Size: 2-10 employees

Industry: Sports

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2020

Great system, easy to use & very good customer service.

Great company to work with, good system and very good custome service.

Pros

Easy to use and had good instructions. The manager is great.

Cons

I just had difficulty with the new sytem implemented but once I understood how to use it, it became a very good experience.

Reasons for Choosing Black Belt Membership

Affordable, easy to use and great customer service.

January 2018

Korie from Cumberland Valley Martial Arts

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

January 2018

Great product, would love to see documents/video storage added!

Pros

Great belt tracking, attendance tracking, and student management. Able to easily group students by family. LOVED that I was able to separate attendance by class.

Cons

Unable to store documents/videos for students (this is a big use case for my school). Also seemed a bit difficult to bulk add student attendance.

Response from Anexan Solutions

Replied January 2018

Hey Koric! Thank you for leaving your awesome review. At BlackBeltCRM, we understand that your success is our success, and that business owners like yourself need your management software to work perfectly for and with your business, no matter where you are in the world. That is why we have put so much energy into creating the right solution with the right features for you, and making sure that everything always works exactly how you need to grow your business in the direction you want. Thanks again for your review and we look forward to helping you streamline your business even more in the coming months!

July 2014

Orlando from Zen Warroir Martial Arts School

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

July 2014

Best Martial Arts Software in the Market

This Software is one of the best Martial Arts Management Software In Market it has Low rate and it's not a complex system to Use. The New design work on my iphone and Ipad Beautifully I recommend this software to all the martial arts school out there.

Response from Anexan Solutions

Replied March 2017

Thank you for review

December 2013

Luis from Zanchin Karate-Do

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

December 2013

Great product for a great price

KarateCRM is simple to use, it has what a school owner needs to run the day to day needs of a school without extra complexity. Customer service is quick to respond when the need arises. It is great for starters as the price adjusts to your school growth.

March 2017

Mayte from TUFF Martial Arts

Industry: Health, Wellness and Fitness

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

March 2017

TUFF Martial Arts, Homestead

Excellent program! Makes my life easy by keeping up with payments and attendance. Keeps my students organized.

Response from Anexan Solutions

Replied March 2017

Thank you Review and being a Value Customer