
BlackBeltCRM message center

Supported Operating System(s):
About Black Belt Membership
BlackBeltCRM is a martial arts membership management and CRM solution that provides integrated, data-driven tools to interact and do business with your members. The platform assists organizations with managing and maintaining member relationships, tracking sales leads, marketing,and pipeline and delivering actionable data.
BlackBeltCRM message center
Supported Operating System(s):
Average User Ratings
Overall
Ease-of-use
4.5
Value for money
5.0
Customer support
5.0
Functionality
4.0
Likelihood to Recommend
Not likely
Very likely
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January 2018
Anonymous
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
January 2018
An easy to use system with many features!
Pros
I like how easy it is to add all the information I need, easy to set up and easy to use! Data is easy to retrieve and the accounting features allow me to track all payments coming in. The ability to track sales is essential and leaves me able to keep an eye on my kit expenses!
Cons
There are a few niggly bits that do not seem to affect the use, just make it a little time consuming! Such as when you need to update inventory sales, the process of having to update each line individually even on the same customer is a little frustrating, but not a high priority given I do not have to use it daily. It is because of this reason I tend to put off updating sales history as long as possible!
Response from Anexan Solutions
Replied January 2018
Hello! Thank you for leaving your awesome review. At BlackBeltCRM, we understand that your success is our success, and that business owners like yourself need your management software to work perfectly for and with your business, no matter where you are in the world. That is why we have put so much energy into creating the right solution with the right features for you, and making sure that everything always works exactly how you need to grow your business in the direction you want. Thanks again for your review and we look forward to helping you streamline your business even more in the coming months!
January 2018
Dennis from Majestic Taekwondo Academy LLC
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
4.0
Functionality
3.0
January 2018
I have enjoyed the program and has beneficial to managing my school.
Pros
I like some of the reports and, such as students lists and promotion lists. I also like the option to printout sign in sheets.
Cons
I dislike that the sign-in sheets do not keep accurate counts of attendance, nor that you don't have the option of what personal information can be left off of reports. Financial reports are also limited.
Response from Anexan Solutions
Replied January 2018
Hello Dennis! Thank you for leaving your awesome review. At BlackBeltCRM, we understand that your success is our success, and that business owners like yourself need your management software to work perfectly for and with your business, no matter where you are in the world. That is why we have put so much energy into creating the right solution with the right features for you, and making sure that everything always works exactly how you need to grow your business in the direction you want. Thanks again for your review and we look forward to helping you streamline your business even more in the coming months!
January 2018
Christian from Arundel Aikikai
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
3.0
January 2018
BlackBeltCRM is a fantastic product for small schools looking for lightweight software.
A better sense of how to approach client records and data entry to maximize my awareness of what's going on with my organization's membership
Pros
The company's use of month-to-month / no-long-term-contract billing is refreshingly up-front and transparent. The software is basic without glitz, meeting your needs without overpaying. The staff were fantastic with outreach, informing of database development plans/trajectory, and also were willing to incorporate suggestions into their planning.
Cons
The only drawback for me was the lack of a classroom/education management component to include substantive curriculum arc planning and tracking (not just attendance). However, this is admittedly outside the framework of a CRM focused database. All in all, I still recommend this product for any dojo/martial arts group looking for a basic database to manage attendance and customer relationships!
Response from Anexan Solutions
Replied January 2018
Hello Mr. Noll! Thank you for leaving your awesome review. At BlackBeltCRM, we understand that your success is our success, and that business owners like yourself need your management software to work perfectly for and with your business, no matter where you are in the world. That is why we have put so much energy into creating the right solution with the right features for you, and making sure that everything always works exactly how you need to grow your business in the direction you want. Thanks again for your review and we look forward to helping you streamline your business even more in the coming months!
January 2018
Frank from Core Martial Arts & Fitness LLC
Company Size: 1 employee
Industry: Sports
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
January 2018
Great software for tracking membership, students' progress and billing
Less time tracking membership and processing billing
Pros
The software is easy to use, membership tracking is excellent and when there is an issue the customer support is very responsive
Cons
Inability to remove a student who would never return without removing the family and losing all its history .
Response from Anexan Solutions
Replied January 2018
Hello Mr Frank Thank you for leaving your awesome review. At BlackBeltCRM, we understand that your success is our success, and that business owners like yourself need your management software to work perfectly for and with your business, no matter where you are in the world. That is why we have put so much energy into creating the right solution with the right features for you, and making sure that everything always works exactly how you need to grow your business in the direction you want. Thanks again for your review and we look forward to helping you streamline your business even more in the coming months!
June 2020
Rilma from Underground Martial Arts & Fitness, LLC
Company Size: 2-10 employees
Industry: Sports
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
June 2020
Great system, easy to use & very good customer service.
Great company to work with, good system and very good custome service.
Pros
Easy to use and had good instructions. The manager is great.
Cons
I just had difficulty with the new sytem implemented but once I understood how to use it, it became a very good experience.
Reasons for Choosing Black Belt Membership
Affordable, easy to use and great customer service.
January 2018
Korie from Cumberland Valley Martial Arts
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
January 2018
Great product, would love to see documents/video storage added!
Pros
Great belt tracking, attendance tracking, and student management. Able to easily group students by family. LOVED that I was able to separate attendance by class.
Cons
Unable to store documents/videos for students (this is a big use case for my school). Also seemed a bit difficult to bulk add student attendance.
Response from Anexan Solutions
Replied January 2018
Hey Koric! Thank you for leaving your awesome review. At BlackBeltCRM, we understand that your success is our success, and that business owners like yourself need your management software to work perfectly for and with your business, no matter where you are in the world. That is why we have put so much energy into creating the right solution with the right features for you, and making sure that everything always works exactly how you need to grow your business in the direction you want. Thanks again for your review and we look forward to helping you streamline your business even more in the coming months!
July 2014
Orlando from Zen Warroir Martial Arts School
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
July 2014
Best Martial Arts Software in the Market
This Software is one of the best Martial Arts Management Software In Market it has Low rate and it's not a complex system to Use. The New design work on my iphone and Ipad Beautifully I recommend this software to all the martial arts school out there.
Response from Anexan Solutions
Replied March 2017
Thank you for review
December 2013
Luis from Zanchin Karate-Do
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
December 2013
Great product for a great price
KarateCRM is simple to use, it has what a school owner needs to run the day to day needs of a school without extra complexity. Customer service is quick to respond when the need arises. It is great for starters as the price adjusts to your school growth.
March 2017
Mayte from TUFF Martial Arts
Industry: Health, Wellness and Fitness
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
Functionality
5.0
March 2017
TUFF Martial Arts, Homestead
Excellent program! Makes my life easy by keeping up with payments and attendance. Keeps my students organized.
Response from Anexan Solutions
Replied March 2017
Thank you Review and being a Value Customer