Spark Membership
About Spark Membership
Spark Membership Pricing
$199/month
Starting price:
$199.00 per month
Free trial:
Not Available
Free version:
Not Available
Most Helpful Reviews for Spark Membership
1 - 8 of 8 Reviews
Jeremy
Verified reviewer
Information Technology and Services, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Martial art software that evolves along with business trends
Spark has been a great support to our school. The customer service is friendly and provides you with tools that will allow you to report an issue clearly so they can better help get it resolved. They will take the time to walk you through the software, even after the onboarding session. The owner actually got to know who we were and what our goals were and with that information, he suggested what features we should take advantage of in order to help those goals. I have worked with several other software companies that provide the same type of software, but none of them have come close to the type of software and the customer service behind it, that Spark does.
PROSIt is hard to pick out one single thing that I like 'most' about the software. If I have to pick one thing out, it is the fact that it is constantly evolving based on two factors, industry trends, and customer necessities. Spark software is always listening to what its customers need in order to keep them working forward. Unlike most software companies of the same type of product, which only quarterly or semi-annual upgrades, Spark makes new feature releases as soon as they are ready to make sure their customers get the needed tools for their success.
CONSThe only thing is the initial start-up on the software. Because there are so many things it can do, it starts off a bit difficult to navigate to get to the things you want. This is why I HIGHLY recommend you take full advantage of their onboarding program. It's free and it will allow you to better know the software.
Reasons for switching to Spark Membership
More features that we could take advantage of, plus Spark integrates well with other 3rd party software that we use.
Scott
Health, Wellness and Fitness, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Spark is powerful but easy to use
Spark helps keep us focused more on our classes and curriculum and less focused on collecting billing, missed payments, and constant repetitive communications. At the same time it allowed us to offer a better user experience when purchasing our products and services via Spark's checkout pages.
PROSThe automation features and flexibility is great. We have automation for leads but the true power is having them for different ranks. When a student is close to needed gear or weapons at a specific rank, we have Spark sent them an email introducing what they will need and a link to a checkout page to order it. Once this was set up, we stopped thinking about it.
CONSI'd wished the POS system and Checkout Pages were linked somehow. This is a minor issue and we have easily worked around it.
Reasons for switching to Spark Membership
I found Kicksite limiting and as a company more focused on being a 'simple' software package. That's great for schools that never had software before but I wanted to do more, specifically with automating repetitive communication we did every belt cycle. Spark allowed us to do that and more in communications, POS, checkout pages, etc.
Adam
Consumer Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Currently the best membership software
The ease of use and functionality makes Spark a no brainier.
CONSCan sometimes freeze and be buggy with payments. I wish had an event page builder.
Ross
Health, Wellness and Fitness, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Single Best Investment in running my business
They go way above and beyond. Had nothing new been added over the last several years I would still be happy with the product, however they have added and continue to add new features faster than I can implement them, and the price hasn't increased.
PROSThe best thing about this software is the people who develop and run it. If I had to pick a single area that spark has excelled for me it is keeping the small things from slipping through the cracks while spending less time than I used to.
CONSIt took me a while to figure out how to best use some of the features.
Reason for choosing Spark Membership
It was a hard choice but spark seemed the better value and more importantly when I did the demo and talked with [SENSITIVE CONTENT] he came across as sincere and honest. And he has lived up to that initial reaction time and time again.
Reasons for switching to Spark Membership
Zen planners customer service was horrid, things only sort of worked about a year after I had switched over to Zen some of my automations quit working, 6 months latter I still had the same issue and there was no eta on when it would be fixed, they rolled out what was supposed to be a huge update and the only thing it had was an additional pronoun added to the name fields.
Lori
Sports, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2021
Outstanding product and Customer Service that beats all competitors
The customer service is fantastic! The team responds in minutes during business hours. When questions come up that need changes or assistance the team works to resolve in usually hours, and for more complicated requests several days. The support from [SENSITIVE CONTENT] with the various calls walking me through the set up process made setting up the account possible. I am able to track my business in one location, and also appreciate that new features and services are constantly being added.
PROSThe software is pretty comprehensive and makes it easy to manage all aspects of my business. I like the ease of pulling reports, and immediate notification for new memberships, as well as the user friendly interface on the dashboard. In addition, the self help videos help address any questions immediately so there is no down time waiting on someone to help.
CONSAs a non-traditional user. We are not a school, but are a membership organization, there are several features that we need that we have had to do "work arounds" for. Most have been addressed but there are a few opportunities left.
Reason for choosing Spark Membership
Chose SPARK Membership because it offered the ability to have multiple memberships (with different end dates) for members, it has a comprehensive CRM program to manage income, members, etc.
Richard
Health, Wellness and Fitness, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Awesome Software to Run Your Martial Arts School!
Excellent software. Highly recommended.
PROSIt's very straightforward and easy to use. It has multiple features that are key to managing a martial arts school.
CONSSome of the automations have grammatical errors or are not written professionally.
Tom
Education Management, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Best company ever!
THEY ARE AWESOME.They created software a martial artist can understand. I don't need to be a tech guru to figure it out!
PROSThey helped me save time and money.I never used credit cards before for business.I started making money right away.
CONSThe Phone app is the only thing that seems to have some isssues.
Reason for choosing Spark Membership
I could tell the owners truly cared about me as a business owner.They even offered to help people for free.Giving manuals on instructor training and how to run a better business.
Reasons for switching to Spark Membership
They didn't understand a martial artist point of view. Just a software point of view.
Anna
Consumer Services, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed November 2023
great tool for Martial arts program
I use this for my son's martial arts classes, easy to use, great tool to see weekly calendars, sign up, program management
CONSdo not see any issues for the end user, haven't had any problems