All ClearPathGPS Reviews
1-25 of 167 Reviews
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Beth
Verified reviewer
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2018
I can't say enough about ClearPathGPS!!! It has been so helpful knowing where an employee is!
Being able to dispatch service guys to a location close to where they are.
PROSKnowing where our employees are for emergency calls. The weekly report I get to help with time cards.
CONSHaven't found anything yet that I have disliked about the software. The weekly report I get is alittle hard to read. The time from when they left a job to when they get to the next job is a little hard to understand.
Wendy
Construction, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
gps
We are satisfied 100%.
PROSThe website is very easy to use, and the live tracking to better locate and help our drivers navigate around unknown areas to them.
CONSi feel that the history tracking could be better by not placing so many dots and it would be better if it was a line to follow instead of dots.
Reason for choosing ClearPathGPS
We chose clearpath because it was slightly better pricing wise and it was recommended by an existing user.
Mathias
Research, 1,001-5,000 employees
Used less than 6 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
5
Reviewed April 2019
Great management tool, cuts privacy
Great software to keep track of company's vehicles, suitable for small-business application. Live and reliable data analysis.
CONSThe software and business model bases on data acquisition and therefore cuts employee's privacy.
Carrie
Non-Profit Organization Management, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Hawaii County Economic Opportunity Council (HCEOC)
It's been a wonderful experience. Whenever I call , email or chat , the team at ClearPathGPS is friendly, helpful and resourceful.
PROSI appreciate the technology , features, accessibility, reporting and new features that have been added since I have been in our transportation program which is about 1-2 years. So it tells me that , ClearPathGPS is very innovative and forward-thinking which is awesome.
CONSThere is nothing that I do not like least about ClearPathGPS. So far, it has been a wonderful experience. I'm still learning more about it's features and how it can improve our transportation program / reporting.
Reason for choosing ClearPathGPS
I was not part of the team during the decision or implementation , however once I've been on board , we have utilized more of it's features than prior years.
Vendor Response
Thanks so much for the excellent review, Carrie!
Replied February 2024
Stephen
Information Technology and Services, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
Best in Class
Great, we think they are an awesome partner.
PROSThe system (when hardwired), is the most reliable system I have seen and used on the market. Rarely do our trackers loose signal.
CONSHaving to use a 3rd party to install the system, it wasn't terrible, but was annoying to deal with.
Reasons for switching to ClearPathGPS
Customer service, ease of use and operational capability.
Joe
Building Materials, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Customer Service
Clear Path's customer service went above and beyond my expectations, it was Fast, friendly, and knowledgeable about their products. They were able to troubleshoot our situation very quickly.
CONSTo soon to say. None as of yet. I will reevaluate after 6 months.
Reasons for switching to ClearPathGPS
Fleetr was an inferior product that was out of date and had too many bugs in their system.
Dori
Construction, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Very Easy To Set Up and Use
My experience has been exceptional from the start. Very pleasant and helpful sales staff, easy to follow instructions, great maps, accurate locations and affordable pricing.
PROSI like the ability to be able to see where my fleet is with accuracy.
CONSThe software is fine. There isn't anything I do not like.
Reason for choosing ClearPathGPS
I liked their pricing and the sales staff helped me make my decision by providing me with all the information I needed (demos, reviews, etc).
Reasons for switching to ClearPathGPS
Looking for better customer service. The last vendor I used was horrible.
Dwight
Law Enforcement, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2024
Great Product
Easy to install, easy to use, at a decent price
CONSSometimes the accuracy will be a little off
Vendor Response
Thank you for your review, Dwight!
Replied February 2024
Mike
Alternative Medicine, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2024
Clearpath gps
Wry happy with customer service and the product. Customer service is top notch.
PROSI like the user interface and its ease of use.
CONSSometimes the signal doesn’t pick up and occasionally the internal batteries go dead.
Vendor Response
So great to hear this feedback, Mike! Thank you for taking the time to leave us a positive review!
Replied February 2024
Nick
Consumer Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed January 2024
ClearPathGPS Review
Product is easy to use and set up. Customer service is always willing to provide assistance.
CONSWill occasionally lose signal in some areas, but does resume tracking when back in service range.
Vendor Response
Thanks so much for taking the time to leave your review, Nick! We appreciate having you as a customer!
Replied January 2024
Diego
Cosmetics, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2018
Service has been great and the product they offer is very convenient for us. Very happy overall.
We did not tell our driver initially that we had installed the device so we were able to test his honesty. We also don't have to distract him to request his ETA as we can clearly see it ourselves and coordinate other pick ups or inform our clients.
PROSThe amount information you can gather from each trip that each unit makes is great and it helps you to clearly see and understand where your vehicles are at all times without having to bother the driver. This in turn reduces the risk involved in distracting the driver of the vehicle if he has to answer to disclose his location. The desktop version is very user friendly and works fine every day we access it without crashing. The shipping manager who is monitoring the vehicles is very happy to be able to count with a tool like this. It was definitely a great investment and you really get your money worth.
CONSWe have noticed that the phone app is not as accurate or as detailed as the desktop software. The amount of detailed information you can see on the desktop version is far superior. There seems to be more details and records of where the vehicle has been in terms of the history of a particular unit. Besides that, the app is very practical in case you step away from your desk like in the case of our shipping and receiving Manager that has to monitor two Warehouses on a daily basis so he sometime is not sitting in front of his desk. In those cases, from his phone he can still have an idea where the vehicle is located and establish ETAs and coordinate other things.
Vendor Response
Hi Diego, Thank you. We're glad to hear your getting good use from the system. We would love to learn more about what you want in the mobile app. All our feature enhancements have come from customer ideas and feedback. - ClearPathGPS
Replied May 2018
Shawn
Construction, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2019
Great Tracker
We used to have a lot of customers saying the tech was not at there house for the time that was billed and now wee can prove to them they where. I can also see when and where my techs are when they are not where there supposed to be.
PROSI like the ability to see where all my trucks are at any given time. It has helped our company by being able to tell exactly how long or service techs are at a job in case of any customer discrepancies.
CONSWe are in a mountain region so when techs are out in the mountains we lose tracking, but that was understood when we got the trackers. This GPS system is far superior to our old one it has a lot more capabilities.
Reason for choosing ClearPathGPS
Speaking with the knowledgeable team at ClearPath. They answered all our question and anytime I have had an issue they are always right there to help.
Reasons for switching to ClearPathGPS
Better price and better quality
Elena
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2018
Helpful Tracking Company
Tracking live and tracking past times. Easy access to support. Quick turn around for support .
PROSThe customer service is great. Our rep is super friendly and his turn around for tasks I need done is same day or day after. The maps are great and being able to look at time cards a few different ways is very helpful for organization and tracking where our techs are each day.
CONSThe addresses are often way off from there actual location but when viewing on the actual map it is better. It seems outdated so could use an update on how neat and modern the system looks. Prices to do certain tasks could be fixed to not be too high.
Vendor Response
Hi Elena, Thank you for the kind words. We're so happy to be working with Crown Plumbing. We work hard to make customer service the top priority. You'll be glad to hear that we have a user interface update coming soon that I think you will like. We will reach out to you about the addresses to better understand how we can help you.
Replied March 2018
Rachel
Transportation/Trucking/Railroad, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Resource tool needed to manage your fleet
Fleet Tracking, monitoring vehicle locations, and accident investigations are completed quickly with the detailed information it provides. I like the details it provides such as the mapping to see the path where the vehicle has been, and how long it was stopped or idling. You can monitor the speed of the vehicle. By pulling the reports you have a good understanding of where the vehicle was for the day.
PROSThe customer service team is great! They respond very quickly to any issues. They help provide any information needed. The program is easy to use. The information it provides is detailed in the history of each vehicle.
CONSThe way the pricing was set up was not an issue for me but for some companies it could be.
Reason for choosing ClearPathGPS
I used ClearPath at another agency. We had a larger fleet to track than then our current one, however, I liked the product enough and the simplicity of it, to want to continue using the product with this new agency.
alan
Construction, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Works for Our Needs
Great
PROSEasy to locate information that is needed. Equipment groups so you can get to what you are looking for. Easy to add new trackers as needed.
CONSNo, the system works great for us and does what we need it to do! Going back to review equipment use also has been useful.
JENNIFER
Construction, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2018
Awesome GPS service!!
Ability to monitor all drivers/vehicles in real time, various reports, viewing the traveled route by truck and by day. The system also offers mapping which has been used to re-route trucks.
PROSClearPathGPS has made it incredibly simple to monitor all of the trucks in our fleet at a glance. The program is clear and easy to understand and has all the information I need at my fingertips. There are tons of extras that we didn't have with our prior service, including notifications and geo-fences. The customer service from ClearPath is phenomenal, they offer a great hands on training and made sure that all users were 100% comfortable with the system. I would highly recommend ClearPath to anyone wanting to better monitor their fleet.
CONSI haven't come across any cons with the software. I've been 100% satisfied with it since I began using it.
Corrie
Consumer Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Helpful & Friendly
Anytime I have had a question or issue, the customer service is hands down the best I have dealt with! They are always friendly, helpful and attentive!
PROSThe ease of use of the products and website
CONSAs of yet, I have had no issue with Clearpaths! :)
Reason for choosing ClearPathGPS
Best overall!
Ben
Individual & Family Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Great company great service
Excellent interaction, effective and timely responses
PROSExcellent support, never left without an answer. The team is real and supportive.
CONSI have no complaints. Tracking maintenance codes was a superb addition
Daniel
Business Supplies and Equipment, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
ClearPath GPS Review
Overall I have had a good experience with using ClearPathGPS. It is easy to learn and quick to setup.
PROSI believe the Geo Zones are what I like most about using ClearPathGPS. It allows us to easily track the delivery stops of our vehicles.
CONSI would like to be able to view our account and billing history through the portal.
Chelsea
Construction, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
ClearPathGPS is great!
Its been great!!!
PROSEasy to use... lots of useful information provided.
CONSWe haven't experienced anything negative.
Bram
11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2016
Excellent Product and Great Support
Our business needed a tracking device for our fleet of service vehicles to keep tabs on time spent at job locations, idling, and driving behaviors like speeding. Having proof that we were at a job site and how long we spent there really helps us back up our technicians' claims and saves money on repeat services. The GPS units we got from Clearpath were simple to install and activate and the data is extremely accurate. We tried another service which was tied into the tech's cellphones and it was not accurate at all and so it wasn't very useful. We get immediate tracking information on how fast our vehicle is going, where it stopped, how long it was stopped, even where it was parked (in a parking lot). Douglas at Clearpath brought us the units personally and showed us how to activate them as well as a nice tutorial on how to navigate the website interface. The web based software is easy to use and functional. We're able to set up daily reports on a variety of data (timecards, speed, idling, etc.) and set up geo zones to clarify specific locations (business address, gas station, supplier, etc.) on the maps. I was surprised at how affordable the service is. I highly recommend ClearPathGPS if you are in need of any sort of tracking on your vehicle.
PROSEasy to set up, great web based software, functional
CONSNone to speak of
Ben
Environmental Services, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
Excellent Software & Customer Service!
Excellent platform to help manage Driver Efficiency, Safety, Route/Location confirmation. Customer Service is LIVE, Responsive & Eager to hear suggestions/improvements.
PROSVery User friendly both in Desktop & Mobile Application platforms, AWESOME!
CONSNot yet able to view 2 Routes at once to validate any Route Optimization issues.
Jeff
Construction, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2019
Keeps Us In The Know
Since we have several projects out of town we are able to track our vehicles and make sure they are where they are supposed to be. We have a few units go out but they have been changed out in a timely manner
PROSIt tracks the speeds over a set value of our vehicles so we can educate and or discipline if needed
CONSWe have not found many problems with this software
Reason for choosing ClearPathGPS
Cost and ease of use
Joel
Construction, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed April 2019
Perfect for keeping track of our technicians in the field.
We have solved so much wasted time and energy getting information out of technicians.
PROSBefore we had these installed on our vans, we would have to call the technicians in the filed and ask them ETAs, where they were, what time they left a job, how long they were there for, etc. Now we know all of that without ever bugging them, and it keeps them honest. A tech takes a vehicle home and he is using the vehicle for personal use, we know about it. We know their speed, harsh braking etc. the technicians hate it, but we in the office love it.
CONSNothing at all. It is well worth the already fair price to have peace of mind.
Kristina
Transportation/Trucking/Railroad, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Love ClearPath
ClearPathGPS has been great. We never have issues and when we need a new tracker, ClearPath responds right away.
PROSBeing able to get a real time ETA for passengers
CONSWould love a portal where passengers can track their own drivers.