The support is amazing: super responsive, always professional, always extremely helpful and work to solve whatever the problem is as quickly as possible. Lots of "preventive maintenance" training, too! Also, the team keeps adding features that I believe are really helpful to students, and also attractive when students consider my services.

For my brain, it's a little difficult to keep track of my modules. I understand why it's set up the way it is and know that for some brains it's perfectly reasonable.

Excellent, the platform delivered the exact components any group coaching program facilitator needs

Tracking Client Progress and Results leading to higher percentages of client success

No complaints - the platform provided me with exactly what I needed as a group coaching program facilitator

The best part of Coaching Genie is how easy it is to set up, and more importantly - how easy it is for clients to use which saves a lot of time on technical issues and customer support. I like that I can get as granular as I want when creating content and materials, and then bring them together into robust programs.

I haven't found any significant cons, and when I have trouble, customer support is there to help.

I would not have been able to build my business without Coaching Genie where I can repurpose material and easily share it with different groups. It keeps training material and related content together. It is ideal for posting replays of any session and for sharing course material in a structured format. It is a very effective collaboration tool for the Masterminds I facilitate and the response and technical support has been amazing! (Limited to business hours in EST)

The accountability feature where group members can check in on a weekly basis and the coach can monitor participation and progress. The journal feature allows for "Free form" communication (although it can be structured too) and uploading of files. The facility for group members (and coaches/facilitators) to comment on other group members' progress, questions, etc. It is possible to share information with the group (e.g. modules, training courses, replays, etc.) but also to customize this for individuals with specific modules. I have also been able to share recordings of individual discussions with the individuals only through the modules feature.

I would have preferred a daily check-in option; the system allows for weekly check-in. I would like to be able to comment on the "check-in" page for group members, even if there is no check-in, as a form of individual motivation and keeping members accountable. (The system provides has a "check-in reminder email" feature available.)

I love Coaching Genie. I have been a user since it came out and it just keeps improving over time. When I have a client who needs support on a specific topic, I love to create a module for my client and then make it available to other clients on an individual basis as needed. Also, I love how simple it is to use and how adaptable it is. I use it mostly for individual clients and I find it is the best way to keep my materials and their homework organized. I recommend it without hesitation (and do so to others on a regular basis)!

The interface is very simple - some platforms that are aimed at online teaching with coaching as a side feature may be a bit more visually attractive. Still, I have used both types of platforms and for coaching purposes, Coaching Genie's functionalities outperform pretty design.