AirSend

RATING:

4.4

(97)

About AirSend

AirSend is a collaboration solution that allows teams to manage conversations, meetings, files, and tasks in one place. Easily connect with team members in conversational text channels and in voice and video meetings. AirSend can track the progress of tasks and organize multiple files across each channel.

AirSend Pricing

Starting price: 

$4.00 per month

Free trial: 

Available

Free version: 

Available

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AirSend Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4

Most Helpful Reviews for AirSend

1 - 5 of 97 Reviews

Renzmark

Hospital & Health Care, 51 - 200 employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed March 2022

Decent collaboration app for groups

Anonymous

1 employee

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

FUNCTIONALITY

3

Reviewed June 2020

Functional start

It does what it intends to do, and they're continuing to add features like desktop apps, a better wiki, and public channels.

PROS

It's pretty simple to use because it doesn't try to do everything. It's a basic way for an individual or teams (could be an ad-hoc team) to share notes and files as well as have a twitter style conversation in real time. It also has a basic wiki component.

CONS

Sometimes the notifications can be annoying, so I would like to see a way to limit them so that every new post doesn't require a notification be sent. That could be done on a per message basis. I'd also really like to see a web conferencing capability built into this tool so you you could schedule meetings or have them ad-hoc. I'd also like the wiki feature to function more like OneNote with the ability to paste in screenshots rather than having to save them and link to them.

amber

Education Management, 1,001-5,000 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

It is super good I like it.

I liked it and I like to chat so its good.

PROS

I like the looks of it and the chat and you could make group video calls.

CONS

I didn't like that you could not screen share because I couldn't screen share.

Reasons for switching to AirSend

Because on the free plan, you couldn't have group calls.

Mitchell

Hospital & Health Care, 1,001-5,000 employees

Used monthly for less than 6 months

Review Source: Capterra

OVERALL RATING:

2

EASE OF USE

4

VALUE FOR MONEY

2

CUSTOMER SUPPORT

3

FUNCTIONALITY

1

Reviewed May 2020

AirSend Lacks Notable Features

I started using AirSend in an attempt to find a low-cost alternative to a service like Monday.com. I was a past user of Tonido, so I thought I'd give it a chance. The layout is pleasing, but the overall features are lacking.

PROS

The software is streamlined and user-friendly. Any user can jump in and quickly become familiar with the software.

CONS

There aren't enough features to make the software worthy of an annual fee. It feels like a basic message board service.

Reason for choosing AirSend

I was provided a free account of AirSend, so I decided to try it.

Paddy

Entertainment, 1 employee

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed May 2020

Early version, shows a lot of promise but not offering anything unique yet

The name AirSend suggest a previous direction, but this is not yousendit or wetransfer, it's much more, and that's a strength and weakness. If you just want to send a file, it is a bit more involved than those products - it's a teamworking app, really, and a very simple one. This duality means it may not have found its place yet, although it is clearly trying to find that sector and direction. As the devs are working at this, I'm watching this space. I can see this becoming a replacement for corporate extranets where a large support file and surrounding installation discussions need to be issued selectively and quickly - for instance a hotfix of a bit of software or for sending a video edit for comment, although it's not optimised for either of these specifically they would be use cases where this has a place. If you want actual teamworking inside your own organisation, there are other options which are a superset of this functionality

PROS

The presentation is modern, lots of white space, and there's clearly some effort gone in to a clear layout. Simple teamworking is at the core of the product, and it may be a good value option for some teams. I can see this being ideal as an ad-hoc extranet replacement without the firewall issues

CONS

The colour scheme falls down a common trap with modern web apps - it's grey on white, low contrast, and not allowing the user to set a dark mode/high contrast mode/own colour scheme. Simply sending a file requires more clicks than the name suggests