Engaging Intranet

An intranet that engaged the staff and is one place to find out news/olds/information and who is who inside the business. A place where users can come and see themselves in the business, who and what they are and how they fit in.

Pros

Easy to use and setup with good support from the on-boarding team and regular catch-ups over the time period. The library is a great tool with good security and functionality. Staff member profiles, that we integrate with G-Suite are helpful and enable users to customize themselves and their images as well as professional profiles. The news section is easy to add and manage the posts as well as items for sale and internal vacancies. The search function is excellent and returns a good set of relevant results to all users from all areas. The Admin area is well laid out and easy to follow with a good range of depth and when you want to do something not available the support team can help you out. Allowing internal and external users means our board members can see what is going on inside of the organisation without death by email.

Cons

Would be nice to have threaded discussions. Creates a number of library groups in g-suite and does not do a great job of cleaning up after itself when groups are removed, unused or empty.

We Love Jostle!

Jostle keeps our team engaged and in the know. A majority of our team is logged into Jostle at least once a day, and are constantly interacting and posting on the site. We have all of our team events posted in Jostle, celebrations both personal and professional, and we are able to maintain the feel of a tight-knit community even though we have people working with us across the country. I can't imagine Megson FitzPatrick Insurance without Jostle!

Pros

The Activity/News Feed is our favourite feature. The ability to export the feeds into an excel document is especially helpful - if we have a team member who gets recognized for outstanding work either by a colleague or client review, they get entered to win a prize. At the end of the month, I export the activity feed and put everyone into a draw. Jostle is fairly intuitive, which makes it easy for employees of all abilities to use.

Cons

I wish there was a way to make the news articles more custom (either with formatting options, font colours or types etc). I also find the Library section a little strange - lots of layers (categories, volumes, etc) and you have to individually assign people's editing abilities to each category and volume.

It works for what we use it for. Tasks feature kinda failed.

It has streamlined some of our communication. It's certainly reliable and secure.

Pros

It's consistent and reliable for the news articles we post to our staff. It doesn't fail when we post things like several of our other online software.

Cons

It's editable text boxes aren't all that complete. You can do basic editing, but not much. I wish we were able to have more options to control our view.

An intuitive intranet

Jostle has changed the way we communicate at Emperor. It gives a sense of belonging to our partners and acts as a great onboarding tool for new starters. I never get tired of hearing "It's on Jostle!".

Pros

Shout-outs are perfect for quick recognition or to draw attention to one particular piece of information. The News articles keep our partners informed and up to date with company-wide information. Teams and People means we can quickly see who's who and where people sit in the organisational structure.

Cons

The look and feel of the Classifieds section is poor compared to the rest of the intranet. It means that we don't currently use this. Having to add a new user AND then having to add them to Teams separately is time-consuming. I wish this was automated from the 'add new user' feature.

Super helpful!

We implemented Jostle in 2019 and we are so glad we had this in place for when the pandemic happened! Jostle has been a lifesaver for when our company had to go remote and for hiring new staff virtually as well. It's been such a great platform to communicate and connect with staff the past few years. Jostle was easy to set up and implement and the customer support has been outstanding. We are so pleased with the whole Jostle package!

Pros

The software was so easy to use and implement. Jostle can be used for so many things! Of course we used it for our staff directory, communication pieces and for useful documents, but we also used it for planning fun events and contests to keep staff engaged. The site is very colorful and eye-catching, staff really enjoy accessing Jostle!

Cons

Sometimes we had glitches with uploading documents, but always got customer support when needed. The news section has some limited capacity for typing up information into articles but I know that an update will be coming to fix that.