Jostle Software

Internal formal & informal announcements & communication moved out of the mailbox and into a shared environment. Staff now have a platform to easily share content and collaborate. All users have their default browser home page set to Jostle. Engagement metrics are outstanding!

Pros

People-centric. Clear layout and navigation, easy for users to learn. Very easy to administer. Ability to leverage SAML SSO if your company has the IT resources.

Cons

Not many. File Library could be more robust. Lacks the ability to automatically age archive content.

Brand-wide communication with customizable feature that best fit out company's style.

Pros

How easy it is to start and reference conversations, make brand-wide announcements, and organize shift coverage through Classifieds

Cons

The "Teams" area is slightly hard to organize and a little less user friendly than the rest of the site.

Easy to use

Pros

The ease of remembering anniversaries and other significant dates makes it easy to foster a sense of team.

Cons

Although there are different categories of entries (article, news, etc. ) it is easy to have duplication at the user interface so one item can show up repeatedly (newest, most popular and such).

The how-to forum is such a great tool that we, unfortunately, under utilize. For some reason, it feels so separate from Jostle that it's never top of mind. The suggest a feature tool is amazing and it is really great to be able to comment, vote and see which suggestions were implemented. Well done!

We've had great success with Jostle and our engagement is outstanding now. We use this daily with remote teams to stay connected. Our key is to ensure that senior leadership is engaged and active on the site.

Pros

simple user interface

Cons

should be able to export all articles...to archive or to "tell the story"....

We've been using Jostle for a few years now and have been consistently impressed by the updates to the platform, the speed of deployment and the impact to our business. Jostle is people focused, and helps you lift the profile of different individuals, and their stories, within your organization. Some intranets we've seen a very focused on content, and work like closed-off social networks. Jostle is much more interesting than that, and has been a big boost to our corporate culture.

Overall a great platform. Would have liked a little more assistance launching the platform to the organization. Like a Jostle launch team to help us along the way.

I've worked with the Jostle platform for a year and a half and have had many good experiences and business successes. I cannot rate enough how great it is to have a knowledgeable and helpful designated account manager (Sally Smith) who is my main point of contact and is always happy to discuss our platform use and suggest new ways of working along with answering any queries I have. This makes our user experience of Jostle align with our business strategy and values, as well as ensuring we continue to optimise the platform when new changes are introduced. I also rate the forum very highly as it's great to be able to discuss thoughts/ideas/best practice with other Jostle users outside of our organisation - and it's great that conversations on the forum are heard by the Jostle team and often make their way into the Jostle newsletter and ultimately influence platform developments and changes.

Pros

The ease of use, how the interface resembles social media and encourages full company engagement

Cons

Some of the areas on the platform are not relevant to our business, but there is not anything we can do to reallocate these sections into something more appropriate. It means the sections remain unused. (not a massive issue as we tend to focus our attention on the News section anyway)

Advice to Others

Keep listening to the forum suggestions - I love the fact you can integrate with Twitter on the update/shout out area. Unfortunately we use this social media platform to target candidates and clients, rather than current and future employees. Our facebook and instagram accounts would be much more relevant for us to promote on Jostle in that way.

Since adopting Jostle in 2014, it has become the main communication tool within our organisation. It is used for corporate announcements, charity fundraising, recognising staff achievements and hundreds of other types of internal comms. Its effect has been very positive and we would not be without it.

I love Jostle! It's a great way to organize people, documents and events. The search function makes finding everything you need a breeze.

Pros

Easy to use. Now training necessary.

Cons

It's a shared platform, so you can't customize.

We love Jostle. We are nearly an entirely virtual company that was growing beyond the capacity of email and phone calls. Jostle gives us the opportunity to stay connected no matter where we are in the world. We love the left side rolling twitter-like announcements. Our folks share everything personal and professional! New babies, promotions, celebrations, changes, etc. The articles, research, etc. are great but I love the surveys. We can collect company data through surveys nearly instantaneously! And the Jostle folks are cool. We're the customers but we want Jostle to be proud of us, too, we do b/c they help us communicate our important work with kids.

Pros

Ease and applicability

Cons

Can't think of any . . .

Advice to Others

The company is very responsive to customers.

When we got Jostle it was an easy set-up with great customer service. Since we've been using it, more and more staff have been engaged and post freely. We use it for philanthropic campaigns, social events and industry knowledge. It's a great tool for all of our resources.

Pros

Easy to use.

Cons

Limited calendar options.

Advice to Others

no

We have a small organization and this tool allows us to easily maintain a user-friendly, engaging intranet. Its functionality is simple and easy for new users to get the hang of.

Pros

- userfriendly
- engaging
- nice layout and organized pages
- people view is great for new employees

Cons

- some limitations in personalizing
- sometime shut-downs and won't download content

We've been Jostle customers for over three years and couldn't be happier with the product. It's hip, fresh, innovative and always evolving. It's connected our culture beyond our expectations and it's really intuitive for users. Service is rarely needed - but when it is - they're quick, responsive, professional and effective. They understand how critical communication is to business and always deliver the highest quality product, speed and connectivity. We're always happy to provide a reference on Jostle's amazing platform!

Pros

Easy to use, Affordable, Great Service, Interactive design, Attractive interface, Great user experience, Tons of storage, Speed, Great search feature

Cons

None

We have been using Jostle for a few years. It has transformed how our employees interact with each and how we share files. Our company is disbursed across the US and it sometimes feels like you are on an island all by yourself. Having a central place to log in to for news and important files really helps our employees feel like part of the fold.

The picture directory is great and the shout out feed as well. The admin section can be a little confusing but that is it. We've also been able to get some new features added to support our company. The customer service is GREAT.

It's a great product, it is actively developed and the customer service is top tier. Don't hesitate to sign up.

Pros

G-Suite integration
Easy to use
Actively developed
Picture directory
Interactive Org Chart

Cons

The admin section can be confusion
The Library can be confusing to navigate

Jostle has helped our company to communicate on a more personal level with our 600+ employees over nearly a dozen states. We are greatful to have this medium of expression and connectivity!

Pros

News page

Cons

Inability to link to other items within jostle.

Communication is the Key. We all know it and Jostle makes it easier to communicate anything to anyone in your company. I love the ability to post articles to departments, committees, teams or an individual. Protected data works great in Libraries. HR can store records for their eyes only. Very easy to set up and "grow" with it. We love our Jostle intranet!

Pros

the ability to control who sees what. Also to store everything in one central location

Cons

Events. Time consuming to post to. Too many options. Would be nice if we could customize the form for us, choosing only the items we want our employees to have available. Also - show time as busy so no duplication of events.

Advice to Others

Keep up the good work.

We've implemented and used the Jostle platform for almost three years, and since starting, with my current organization, I've been working with the Jostle team quite closely. The Jostle team is very responsive, and dedicated to providing great customer service and support. The 400+ employees at our organization have varying degrees of technical savviness. One main challenge we have is teaching them the essence of great internal communication and content sharing in moving the company towards our business objectives. When we reached out to Jostle, they were very welcoming and embraced the idea that I had pitched them in order to help our employees familiarize themselves. That was, a digital workshop. Two members of the team built a presentation and workbook, then led a two hour session at our company's digital workshop. They were amazing as you can tell how invested they are with all of this training, and ensuring that our employees are utilizing the Jostle platform to its fullest potential.

Other than the staff at Jostle, I thought that they are very responsive with customer feedback. They are always taking suggestions from their users and if it makes sense, the feature becomes available to Jostle users. I think that is amazing, since from my experience, most Intranet platforms are always outdated and lacking innovation. Jostle is easy to use, understand, and simple in it's features, layouts, and functionalities. I would highly recommend them.

Pros

Ease of use, simple to use content curation features, ability to visually represent important information in an organized fashion. Very modern and polished.

Cons

The ability to disable certain features when they aren't being used. I think reporting and metrics could be more comprehensive and visual. Maybe the integration of some sort of visual dashboard that allows for goal tracking.

Advice to Others

There are many ways to be innovate with the platform! Make sure to chat with the Jostle team on how you can create more employee engagement and log-ins. As with all new technology, adoption is always the biggest hurdle.

We embraced Jostle about two years ago as a way to boost awareness of company success stories, important organizational issues and employee news. Jostle has proven to be a colorful, engaging, fun way to accomplish these objectives. It's been a great answer to our internal communication challenges.

Jostle has allowed us to up our internal communication game! We have associates located across the US and now everyone is privy to the same information. We also use it as a document storage library, allowing every associate an easy way to access any document they would need during the sales process or for their clients. Our associates love being able to give shout-outs and seeing anniversary and birthdays.

Pros

Ease of use and loading content. Love the library, shout out features and being able to see birthdays and work anniversarys

Cons

I wish it could be customized a bit more to fit some of our unique needs.

Advice to Others

We made a big deal about it when we launched it and have made it the only way we do all company communication. We have about a 98% adoption rate because of this.