Markup

RATING:

4.7

(10)
Overview

About Markup

MarkUp.io is an online commenting tool platform that enables users to review and comment on over 30 file types, including websites, images, PDFs, and videos. MarkUp.io helps teams to provide contextual and clear feedback, reducing review cycles by 80%. A Chrome extension is also available, which allows users to create new Web MarkUps directly from their browser. There are three pricing plans available, as well as a Free trial on the most popular Pro plan. The Free plan includes one workspace, 20 MarkUps, and 10GB of storage. The Pro plan is the best value at $49/month (billed annually) and includes one workspace, unlimited MarkUps, 500GB of storage, folders, and the ability to disable the share link for enhanced security. The Enterprise plan is tailored to the nee...

Markup Pricing

The Free plan includes one workspace, 20 MarkUps, and 10GB of storage. The Pro plan is the best value at $49/month (billed annually) and includes one workspace, unlimited MarkUps, 500GB of storage, folders, and the ability to disable the share link for enhanced security. The Enterprise plan is tailored to the needs of larger organizations and includes all the features of the Pro plan as well as additional features such as SSO, SOC2 compliance documentation, and priority support.

Free trial: 

Available

Free version: 

Available

MarkUp.io dashboard. Load a website using the URL or upload any of over 30 different file types, including videos, images, and PDFs.
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Markup Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

5

Most Helpful Reviews for Markup

10 Reviews

User Profile

Leopold

Verified reviewer

Design, 1 employee

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2021

Markup becomes the next big thing

PROS

I am very excited about MarkUp and have been using it for quite a while now. The biggest plus is that it's free and makes my workflow so much easier. I can create a "MarkUp" from a design draft, share the link with my clients and they can comment directly live on the website. Also, the team is very dedicated, constantly coming out with new features and actively involving users in further development with surveys. I really don't want to miss MarkUp anymore! And the Chrome-Extension makes it even easier to create a new MarkUp right from an open Tab.

CONS

There are only two small points that need to be improved (but the team is already doing it, I think): the loading times need to be reduced, sometimes it takes almost a minute to load a website in MarkUp and add comments. Also it would be great if there would be a translation or you could translate predefined text modules yourself. PS: My customers are confused because they see the Intercom bubble from MarkUp Support and think they can chat with me there.

yas

Apparel & Fashion, 2-10 employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

easy for everyone, all-in-one now with video, got even better with updates,

It's easy and got even better with the updates. (which doesn't happen often). They have continuously improved it, e.g. the comments functionalities. They also added new features (e.g. video) which is fantastic as I can do everything in one app instead of having to use frame.io in addition. They also invite me for early release, feedback sessions, etc. wand show great initiative to build a community.

PROS

love that they have now included markup function for videos, so it's my all-in-one go-to tool for creative collaboration. I contacted help twice and got a reply fairly quickly.

CONS

it started off as completely free which was an incredibly helpful tool. Now, they have reduced the number of folders/files you can have, so it's still great but limiting without the Pro version.

Reasons for switching to Markup

more accessible and easier to use for everyone, even laymen, all in one tool

Tim

Computer Software, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed April 2023

Markup as a Multimedia Tuition Software

Markup made it easy to educate on the use and efficiency of software and the overall effect it has on modernising a company.

PROS

Software was easy to use and learn, and the layout was very clear and easy to navigate.

CONS

Faster communication and simpler and easier file sharing could improve the user experience.

Jai

Information Technology and Services, 2-10 employees

Used monthly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed December 2021

A free software worth a lot of value

PROS

Price: It's free Ease of use: It will take you 30 seconds to figure out how it works for both you & your client Features: You can leave text comments and even attach files to the comments which are very useful if the client wants to change the media in a particular section

CONS

It is free software – at least as of now, so I don't think I can provide any con based on the value it provides at no charge.

Reasons for switching to Markup

I used Trello to receive feedback for website design – probably not the best solution. MarkUp helped me to make this process way easier for myself and my clients.

Caitlin

Marketing and Advertising, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

Markup REVIEW

PROS

Prior to MarkUp, my team was using PMS tasks with checklists to outline necessary edits for the websites we manage. It was successful but definitely had room for improvement to save the team time from having to intricately describe needed edits along with gathering and uploading screenshots. We started envisioning a product like MarkUp and began our research. By the time we got to MarkUp, it was a bit shocking to see our dream actually existed. Along with being EXACTLY what we needed, MarkUp is super user friendly making training and implementing a breeze. The navigation and overall use is very straight forward. I also like how easy it is to share the projects/edits so that you can link them any type of task so it can still be actionable item for our team. We did start with a free trial to make sure it was the right product for us and when we were ready to upgrade, [SENSITIVE CONTENT] was our guy. He took a lot of great care in learning about how we use the product to get us on the right plan. He also did some additional training to help us better organize our structure and workflow to make it more successful and get better use with the our Plan. Really appreciated how informative he was as well as making sure we were taken care of!

CONS

At this time the only thing that comes to mind is that we use one project per site and edits may come in at different times. It'd help with our QC process if we could potentially archive older resolved edits so that we can still access them but not have such a long running list of "resolved comments" that you have to sort through to make sure the current task was completed.

Divaldo

Consumer Services, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

Best collaboration tool for developers

The biggest benefit was getting feedback from customers without having to twist several emails and files so that the projects move forward, they can test and leave their comments that after we receive them we make the necessary changes. We are aware of all changes and always receive notifications about developments.

PROS

I love the link sharing feature so my clients can give their feedback on the evolution of website and web app development.

CONS

I think the price is quite high for a tool that has specific purposes.

Reasons for switching to Markup

Its was a wordpress plugin, i dont have the name, it was very confusing tool.

Vendor Response

We're SO happy that MarkUp.io has simplified your workflow, Divaldo. Thanks for taking the time to leave us such positive feedback and we'd love to see you in our Slack community some time: http://markup-community.slack.com

Replied February 2023

Valerie

Leisure, Travel & Tourism, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed January 2023

Proof online content easily

PROS

It's so easy to mark an online page, review the comments and resolve them. You can also switch from one mode to another letting you add comments or browse the pages.

CONS

You can only add a "bubble" and not a delete, add, highlight, etc like you would do in Adobe with a PDF

Vendor Response

Thanks for the amazing feedback, Valerie. We're so happy MarkUp.io has been helping you review webpages. If you haven't already joined our Slack community, we'd love to see you there. http://markup-community.slack.com

Replied February 2023

Katie

Automotive, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed August 2020

Still pretty new and evolving, but a great tool for editing a website

Love using Markup to redesign our website!

PROS

I love how intuitive and specific you can get while editing a website with MarkUp. Most of the time, you can see exactly where the comment was made of the page, and it makes it easier to make corrections happen quickly and efficiently!

CONS

It's still new & evolving, so we've found that we have lost some comment placements, lost email notifications, etc, but overall it is still such a great tool!

User Profile

Akou Kafui

Verified reviewer

Commercial Real Estate, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed November 2023

Logiciel de Collaboration

PROS

Simple et professionnel permettant de collaborer avec les équipes et travailler à distance . Je le recommande

CONS

Simple et professionnel. Je n’ai rien comme inconvénient pour le moment.

Anonymous

1 employee

Used monthly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

5

Reviewed September 2020

Great for teams, but not a perfect product

It worked well for our needs. It's easy for web designers to get feedback from clients.

PROS

We used this for our new church website to allow a number of people to provide feedback. It worked well for gathering everyone's input.

CONS

Sometimes comments get lost and some of the site's designs changed a little bit when viewed with markup. Lots of bugs, but nothing critical.

10 Reviews