So far I have found Blink a good app and a lot  better than apps I’ve used previously it has everything I need to keep me fully informed.

Announcements CAN look pretty good if shared graphically.

Ease of use and the ability to get information out as often as needed and the reach that it provides. Staff can access and consume at a time that suits them.

This product is easy to use and feel like a part of a community in the company.

Awesome user experience. It is the best software of its kind to really link teams together.

First class customer service. The Blink support team are always there to help me with API integration.

It is a great tool for keeping in touch with colleagues and the company whist being on Furlough.

We were able to test Blink for free prior to committing to it, but knew immediately that it was perfect for our needs.

Easy to use and colourful , great facility to bring all other work Apps together.

I believe we made a great decision by choosing Blink and I would recommend them to any other company looking to up their communication game.

The ease of communicating with both groups and individuals immediately, getting responses and reaction as well as being able to deal with any issues the minute they arise and offer immediate feedback.

I love how it's feed-based and gives a sense of community when working remotely full-time.

I like how it doesn't confine, I'm able to integrate it with day to day work flows and interact fluidly with those both in and outside my organisation. Professional, modern, fun and effective.

This product is very easy to use, there are many similarities to certain social medial platforms which makes the users feel at ease when using it.

Our EPG is linked (via API) and it's a great way to get good automated snap shots awhile on the move... even alerts.

Due to the ease of use we use it regularly to bring small/ad hoc project teams together in order to share documentation and messaging.

Ability to share and communicate with all employees or with individual teams. Quick and helpful responses from Blink staff/developers -- willingness to go above and beyond to meet our company's needs.

I am not sure if many others within my organization use the Chats feature since there are already so many other tools and applications that provide that functionality for us.

A user friendly platform for our multi national team.

It is easy  to use and is a very effective way of communicating with the wider office team, tracking various projects.

Simple IM app and the newsfeed like appearance of the home page. Some limited integrations, calendar works well.

However, we would rather use Blink for messaging and sharing than go to product that was a unified platform but a poorer experience.

While I’ve been on furlough Blink has been a godsend. It keeps me up to date on all news from my colleagues who are still working.

Generally a good, easy to use app that allows good interaction with colleagues as well as getting news and updates out quickly.

We had teething issues to start regarding invites, where someone will try to join but will be stuck in an endless loop.

My only criticism is that when on boarding you have to them re enter the employee to add there details such as payroll information.

The team at Blink are always quick to respond, listen to feedback and suggestions for future features. Integration with some business applications have been useful for daily updates.

Lack of ability to share files properly limos use severely and the ‘hub’ feature is too basic as it does not allow the creation of pages to view only upload of docs.

Fine for communications, lacking in other features.

We're still playing around with the features but so far after less than a month we are happy with what we are working with.

I'm looking forward to the getting an update to enable messages to be sent after being offline, this would enable. Me to use offline and keep up to date with chats.

No comment to make at this time as I am a new user.

When there isn’t clear-cut communication, assumptions run wild and morph into rumors or beliefs, which are often exaggerated or false.

We've found the chat functionality is particularly useful and has cut down our email traffic significantly. It's a great way to get quick information out to the right people, at the right time.

Also useful in finding out the experts in certain areas and questions in that area. The team is eager to improve the tool by adding new features.

Gamification/recognition was good motivation for team members to engage with the platform. Pricing was straightforward and our tier fits our company well.

Overall really good experience, very good offering of Q&A in enterprise space.

If something goes wrong, it takes a while to figure out the problem. There have been times that other IPs have scraped our site and made it unusable.

It allows a lot of possibilities, the support team is easy to reach and helpful, The principle of the Accepted Answer is very useful.

Some minor problems with search (queries don't always return what I'm looking for and I'm using exact words from the question).

Issues can be closed and locked for comment by moderators. This is extremely frustrating to users when its clear the moderator does not understand the problem or simply makes a mistake.

I appreciate the extensibility of AH, and am glad to see improvements come to the product over time.

Its difficult to navigate. Also issue can be locked or closed by the moderator which is really frustrating.

It offers a strong set of capabilities at a reasonable price, and the company is good about responding to and addressing issues and questions with the product itself.

Hosted and self-hosted options are priced competitively, and customer support is extremely responsive.

But this was quickly resolved when I brought it up. I think what makes this product great is the customer support.

Missing in-app notifications; there is only email notifications. Weak for knowledge base use (could use more tree-structure navigation and more wiki-style).

They are knowledgeable, friendly, professional and simply excellent.

Looking to the future, I hope they can modernize some aspects of the platform, including analytics, moderation workflows, the templating language, and API.

From users point of view, experience is great and solution is easy to use.

I dislike the actual format that the software is put in. It feels a bit off to me and I think a redesign is needed.

Slack integration is poor, can just inform that a question was asked, and don't get additional notifications or interactions as more things happen.

However, the very best part of AnswerHub is their amazing Customer Service. Everyone we have dealt with has been professional, intelligent, patient and a joy to work with.

It is one of the excellent support with very responsive application. Also its a powerful tool for building knowledge based questions/answers.

AnswerHub has very robust user and content management features out of the box (e.g. privileges, tagging, following questions, etc). The application can be easily extended through their API.

The folks at DZone are wonderfully responsive both electronically and in person.

US Dollar

Blink is the world's best employee super-app for frontline workers. 

A simple platform gives one-click access to everything your team needs – from updates to must-knows, forms to timetables, conversations to stories. 

Blink turns frontline organizations into strong communities with engaged, committed staff. That's why over 250 organizations, including Coach USA, Elara Caring and Domino's, have entrusted us with energizing their workforce and powering their operations.


Mobile applications for iOS and Android devices are available. Services are offered on a monthly subscription basis that includes support via phone and email.



LongDescription

File Management

Commenting/Notes

Real Time Analytics

Engagement Tracking

Messaging

Surveys & Feedback

Newsletter Management

User Management

Personalization

Status Tracking

Meeting Management

Employee Onboarding

Mobile Alerts

Document Storage

Access Controls/Permissions

Activity Tracking

Activity/News Feed

Employee Directory

Active Directory Integration

SSL Security

Policy Management

Single Sign On

Project Management

Projections

Knowledge Management

Team Calendars

Communication Management

Brainstorming

Calendar Management

Customizable Fields

Collaboration Tools

Content Library

Data Import/Export

File Transfer

Group Management

Pulse Surveys

Self Service Portal

Contact Management

Version Control

Audio / Video Conferencing

Ideation

Content Management

Forum / Discussion Board

Screen Sharing

Mobile Access

Wiki

Survey/Poll Management

Compliance Management

Real Time Data

Performance Metrics

Data Security

Discussions/Forums

Training Management

Membership Management

Filtering

Benchmarking

Role-Based Permissions

Social Media Integration

Real-Time Notifications

Forms Management

Email Reminders

Employee Communities

Real-Time Updates

Video Support

Visual Analytics

File Sharing

Activity Dashboard

Alerts/Notifications

Employee Database

Reporting & Statistics

Moderation

Multi-User Collaboration

Knowledge Base Management

Reminders

Blogs

Real-Time Chat

Chat/Messaging

Customizable Templates

Calendar Sync

Event Calendar

Multi-Language

Real Time Reporting

Customizable Branding

Reporting/Analytics

Employee Profiles

Contact Database

Monitoring

Prioritization

Remote Access/Control

Feedback Management

Customizable Forms

Employee Photos

Video Conferencing

Drag & Drop

Remote Support

Tagging

Secure Data Storage

Task Progress Tracking

Employee Portal

Web browser (OS agnostic)

Windows 10

Pricing for Blink starts at $3.40/user/month billed annually.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

201-500

501-1000

1000+

Blink

In Person

Live Online

Webinars

Documentation

Videos

AnswerHub is an online developer community solution available for deployment either in the cloud or on-premise. It is suitable for midsize businesses to large enterprises across various industries.


AnswerHub enables team collaboration and ideation, customer self-service portals and privately managed Q&A sites. Users can share information among team members, propose and track the progress of ideas and build a knowledge base for both customers and partners.


AnswerHub includes built-in gamification, so users can recognize and reward team members for their knowledge. Team members can be identified according to their field of expertise enabling fresh queries to be routed to the specific people.


AnswerHub offers services on a monthly subscription basis that includes support via an online knowledge base including tutorials, case studies and eBooks and through a ticketing portal.



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