About OfficeRnD Flex

OfficeRnD Flex is software that empowers the growth of your flex space. The platform removes operational obstacles and allows you to focus on your customers, your team, and your business. It automates and streamlines administrative processes, enables data-driven decision-making, and helps you provide a modern and tech-enabled experience in your buildings.


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27 Reviews of OfficeRnD Flex

Average User Ratings

Overall

4.67 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(21)

21

4 stars

(5)

5

3 stars

(0)

0

2 stars

(0)

0

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 27 results

September 2020

Amber Rose from Bridge Space

Verified Reviewer

Company Size: 2-10 employees

Industry: Professional Training & Coaching

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2020

Best coworking software for user and space

Without OfficeRnd, I'd have to have multiple subscriptions to do the basic tasks in my business, but I have found that I can use this one subscription well and have my needs met.

Pros

I like that this software is easy to use from the user's perspective and the business' perspective. I was a user of this software for years when I was a member of coworking spaces. I saw how easy it was to change my profile, create appointments, and update credit card info. Now that my business uses it, I love that it keeps all of my data in one location so I don't have to have multiple subscriptions to keep my business running.

Cons

I wish there were an option for discount codes for meeting rooms. I'd love to run a special for new members and have them input a trackable discount code, but this functionality don't exist yet.

Reasons for Choosing OfficeRnD Flex

I chose OfficeRnd over an alternative product because of the ease of use and multiple functionalities.

Response from OfficeRnD

Replied September 2020

Hey Amber, thanks for sharing your experience with the product. It's amazing that you've used the product both as a member and a Community Manager! :) Regarding the discounts for meeting rooms, there are some options to make this work. But we'd need more context to let you know how/if you can set this depending on the specific case. Please, feel free to reach out to support@officernd.com with more details on the case and we'll do our best to help you.

August 2020

Ben from The Living Room Coworking

Verified Reviewer

Company Size: 2-10 employees

Industry: Facilities Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2020

Tech to help your grow your coworking business

Pros

When we started out coworking space The Living Room Coworking in Málaga, we've been using spreadsheets, a separate invoicing system (after using spreadsheets for this too) and loads of other tools separately. At some point, kind of from about 50 coworking members onwards, things became hard to manage and we spent more time in on- and offboarding members, rather than spending time with our community. Rolling out OfficeRnD was a life changing experience that helped us to cut down admin work to a fraction of the time we used to spend and allowed us to grow into a second location managing more than 120 members across 2 locations. We achieved this by leveraging the strong integration OfficeRnD offers to numerous other systems via Zapier. With more than 20 active Zaps we automate more than 700 different tasks every month including contract signature, calendar management, user on- and offboarding, email campaigns, and much more.

Cons

If I really had to find something negative, I'd probably say the pricing of the white label mobile app. €100 per month seems excessive for white-labeling the out of the box mobile app, when our overall platform cost is less than that additional cost for the white-label mobile app.

Reasons for Choosing OfficeRnD Flex

OfficeRnD seemed to be more user friendly at a first glance, plus from what I remember, they offered a slightly better pricing too.

Response from OfficeRnD

Replied August 2020

Hey Ben, thank you for leaving a review of OfficeRnD!

December 2019

Cheryl from CODOBE

Company Size: 1 employee

Industry: Commercial Real Estate

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

1.0

Value for money

1.0

Customer support

1.0

Functionality

2.0

December 2019

Buyer Beware

Office RnD is not a good solution to coworking space management software. I signed on with their service nearly a year ago and was faced with problems from the start. Problems are expected in software, however, when the customer service and support requests are not there, it makes it a bad experience. Support was often unresponsive even during critical issues. The software is clunky and difficult to navigate. There was never a moment I didn't have an issue with the program. The update pushes would cause more problems than they would fix.

Pros

I liked the promises made by this softwared to automate administrative tasks. I liked what appeared to be easy integration with other tools. I liked the ability to provide a members portal for my customers where they could view bookings, invoices, and events.

Cons

Their site is not mobile friendly. Even the mobile app encounters errors when customers attempt to make purchases or reservations. When integrating with the KISI door lock system, the Office RnD system has been known to grant access to canceled bookings and most recently they granted access to everyone who had an "expired or used" day pass and the only way to stop these customers from receiving access was to go through and delete the day passes. The iron wifi integration does not work properly and did not allow members in Office RnD to log into the wifi. The QuickBooks integration has problems with syncing the transactions and sales tax To cancel a paid booking you must go through a 5 step process to remove it from the calendar. First you must go into the invoice and detach the lines from the invoice, then you can go into the calendar and cancel the booking, then you must go into your payment portal to refund the money, then you need to come back to Office RnD and issue a refund on the invoice. When I submitted support requests for this issues, it was often 2-3 days later before I would receive a response.

Reasons for Choosing OfficeRnD Flex

OfficeRnD claimed to allow the automation of administrative tasks and easy integrations with other software programs. They did not live up to these claims. In fact, since I have stopped using the software, I spend less time managing my coworking space, and I can do it all from my smart phone.

Response from OfficeRnD

Replied January 2020

Cheryl, Thank you for your honest opinion. We recognize the issues you mention. It makes a huge difference for us to receive feedback especially on what doesn't work well as this validates where we should put more effort. We're already working on a new mobile app that will provide a better UX and more functionality. The first bits will be ready in Q1 2020. Your feedback about the integrations is helping us to make them better. We've already made progress and we're continuing the effort on the Kisi fixes you requested. We also decided to invest significant resources in 2020 in building a stronger world-wide team of customer specialists and developers, so we can assure better response times and faster resolution of reported bugs. We are sorry that we didn't meet your expectations, but we want to thank you that you were our customer and you gave us a chance! We took your feedback to heart and we'll continue working hard to constantly improve our product and services.

September 2020

Maddie from LaunchHouse

Company Size: 2-10 employees

Industry: Consumer Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

September 2020

Fantastic Software for Coworking Space Management

Overall I love the software and it is a great system. It saves me so much time and effort, which is awesome for my busy schedule.

Pros

Very easy to integrate this software with existing platforms such as QuickBooks or Google Calendar. I also enjoy how easy it is to log into the system and add members, companies, and payment information. I find the integrations and ease of use to be incredibly helpful. This software makes it easy and fast for me—the director of operations—to add, sync, and manage coworking members. Overall, Office RnD saves my coworkers and I a lot of time that we can now use to directly communicate with our community more.

Cons

I wish the Office RnD rooms app was available for android platforms as well. It is easy to use on apple devices, but I have really struggled with getting it to work on android and amazon Fire tablet platforms. I also really wish that customers could enter discount codes themselves instead of my staff having to manually add it to their membership via admin view. It’s frustrating that I cannot promote a discounted rate with a code and just have the customers input the code. It takes more time for me to set them up with a discount code than is necessary.

Reasons for Choosing OfficeRnD Flex

N/A

Reasons for Switching to OfficeRnD Flex

It was way too time consuming and this software simplified everything.

June 2020

Saad from Kickstartpk

Company Size: 11-50 employees

Industry: Real Estate

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

June 2020

Seamless Multi-location Management for Coworking Business

Our overall experience with officeRnD has been great. The support team is good and they respond quickly for all queries. They have regularly been improving the product to remove glitches and add new features. So overall the great team behind it and a well thought out product make this software a best choice for all coworking spaces.

Pros

When I was comparing this software with the other available options in the market, none of the software looked as mature as officeRnD. Its UI was the best among the available software. Plus the software provided a lot of customization options while setting up our space on it. We could structure the business any way we wanted to use this software.

Cons

This software lacked the integrations for mikrotik/unify hardware that most coworking spaces use for internet management. Would love those features if they become available.

Reasons for Choosing OfficeRnD Flex

OfficeRnD gave us the maximum power and flexibility to structure our business on it, something other Software in the market lacked. It also offered important integrations (Xero integration was a must for us at that time) which helped us to consolidate operations. Moreover, the UI was intuitive.

Response from OfficeRnD

Replied June 2020

Thank you for sharing your thoughts on the platform, Saad! We appreciate your honest opinion.