InsideView is a great product to some basic competitive information of an account.

It makes my team more efficient and have more information to help them be even more successful before they pick up the phone. Their customer service team is helpful if there's ever an issue.

You will find that for the cost, it is a powerful tool and can boost the effectiveness of your inside sales and business development efforts and help them establish a list of solid targeted clients.

The family tree does not automatically scan your database to find accounts that you currently have. We've also seen difficultly in updating the Fiscal Year End month in Salesforce.

I like InsideView as it very easy to use and you have the access to all the updated news about a company. We mostly use it for competitive analysis and for our marketing programs.

Integration into Salesforce is my favorite feature. It allows us to very quickly sync company and contact information.

This software provides a significant return on your investment. For the price, the value I receive on a daily basis is tremendous.

It's single handedly worth the price of admission.

The LinkedIn feature used to show if the person has a LinkedIn profile, but only if the person was in their system prior does it now show. I guess they lost their integration or something.

Can be easily integrated and support is great.

I feel that it complimented the information we already had in SF and created a better view of our clients/prospects.

This tool makes it easier for my team to efficiently prospect and find new contacts within our own org.

Great resource for a multitude of teams across the board.

Searching was improved but not greatly and I am always disappointed with the usability on mobile apple products.

Very rarely the information lookup can go wrong if other data related to the contact is not correct.

InsideView allows me to quickly get a lot of really useful data on companies that would normally take a lot of time to gather.

Overall, a great tool for anyone on the sales team who are used to working in Salesforce. The integration is super helpful - with the info you need, in an easy to find location.

I haven´t find anything I don't like about the tool.

Since the release of apex have been leveraging the tool as an add on to build better lead and target identification.

I was extremely impressed with its ease of use and how quickly i was able to find the critical contact information, and company intelligence I needed.

Leveraging apex on top of insideview data in dynamics.

I have a lot of individuals  John Smith Smith because of their style of merging and it almost always chooses the wrong email address.

The accuracy of the data needs to be worked on and apart from the data that is available for North America, it almost becomes obsolete for other regions.

I have had great experience with their customer support.

The fact I can integrate it directly with my CRM makes it easier for my team to work within the org and not waste time waiting for uploads or manual processes.

InsideView is easy to use inside of Salesforce. The employee size is usually accurate.

Similarly our marketing can run campaigns based on company outlook and recent news. The integration within the CRM make it easy to use.

I like the news insights too with updates on the companies.

Additionally, when you need them, they're there. From the top of the organization down, this is a great group of people.

There are so many ways to cut social data in the tool, and features like word clouds and geography are fantastic visuals to share in reports.

This really is my only complaint about the platform, although this wasn't even an available feature when we first started using the platform.

I like the range of features and filters that Netbase offers in order for my agency to get the more medical focused data we need.

There is a real community feel where users of Netbase share use cases and help each other. Customer service is amazing even from the other side of the world.

I have seen grown my business with the best social analytics solution.

I loved the capabilities to easily navigate the platform without being a boolean pro. Their Audience 3D tool is also amazing for segmentation (but a bit costly).

Netbase also stopped offering data to Facebook pages due to privacy issues, which is unfortunate since a lot of patient discussion stems from Facebook support groups.

The amount of data they access is impressive, but more impressive is the level of service they provide to their clients.

The social listening can be iffy due to API restrictions. Sometimes posts are missed or delayed.

We are able to quickly build queries in Boolean or assisted format and quickly dive into conversation insights. The customer service is AMAZING.

NetBase's overall dedication and efforts towards improving the system, releasing regularly scheduled product release updates. Superior customer service and always so very knowledgeable.

Netbase is so easy to use, you can also choose whether or not you want to use Boolean which is great. They are constantly releasing new product features.

Most social listening tools are a query-based set up, so if you miss a keyword there's potential you might miss something.

A lot of the time, a topic can be 80% neutral, which makes analyzation difficult. Customer service - when you run out of hours, you can no longer get help, which is frustrating.

This past fall, I placed our agency's social intelligence solution under review. My criteria for selecting a product included historical data, features, functionality, budget, and support.

I've used many social listening tools, but NetBase has been by far one of the most intuitive and exemplary solutions.

Boolean format odd, difficult to use in window; Firehose loading slow; Instagram underdeveloped.

Not only is the tool laid out in a simple, easy to view template, and perfect for all our social listening needs, the reps are great with anything questions we have and always willing to help.

This tool is easy to use and has great UX. The offerings that it does have are nice.

Amazing NLP, Easy Query Writing, Data Accuracy, Great Customer Support.

I've found NetBase to be the perfect tool in order for me to be successful at social listening and analytics.

I highly recommend getting plenty of hours of customer service. It is more useful than you know.

Netbase is a great and flexible tool which enables quick and easy analysis to get a snapshot understanding of current topics, brands or themes and is easily accessible and user friendly.

US Dollar

InsideView is a marketing intelligence and analytics solution for midsize to large businesses. It allows sales and marketing teams to aggregate and curate information about target markets, segments and organizations. It allows sales reps to find quality prospects by leveraging their own database of companies and contacts and filtering them by relevant custom attributes and social signals. InsideView then alerts reps about natural interaction opportunities with these prospects, including company expansion, changes in leadership, acquisitions, relocations and financial updates.


Additionally, InsideView allows marketers to match their lead lists against their database in order to remove duplicate contacts, complete incomplete profiles, scrub inaccurate data, score leads and enrich lead records with additional social data and business insights.


InsideView integrates with CRM and marketing automation products, creating contact profiles and delivering contextually appropriate intelligence. It provides access to market intelligence via APIs for a tailored data solution. Support is offered via ticketing system.



LongDescription

Customer Segmentation

Competitive Analysis

Customer Database

Data Import/Export

Campaign Segmentation

Performance Metrics

Event Triggered Actions

Segmentation

Reporting/Analytics

Contact Database

Monitoring

Third-Party Integrations

Prospecting Tools

Business professionals can try InsideView at no charge.

Sales and marketing professionals can use powerful prospecting / list building, deep account research, company and people insights, customer monitoring, and corporate social networking capabilities with InsideView Enterprise, starting at just $99/user/month.

Email/Help Desk

FAQs/Forum

Knowledge Base

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

InsideView

Videos

NetBase is a cloud-based social media analytics tool for small, midsize and large brands and marketing agencies. Primary features include social media monitoring, brand health monitoring, campaign performance measurement, dashboards and reports.


It monitors posts from social media and captures what people are saying about brands. It can understand sentiments behind written text through its Natural Language Processing (NLP) engine. This allows the system to reveal consumer information such as attitude, willingness to purchase and needs.


The built-in dashboard presents data in the form of charts, graphs and heatmaps. It also allows users to customize reports and deliver them to email accounts. NetBase LIVE PULSE helps users find the most shared images, spot emerging trends, engaging posts and influencers.


Support is offered via email and over the phone. Other help options include documentation, FAQ, video tutorials, webinars and knowledge articles.



InsideView vs Quid

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

Popular Comparisons