All PriceShape Reviews

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User Profile

Rasmus

Verified reviewer

Consumer Goods, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2023

GrejFreak's review of PriceShape

As our assortment grows, PriceShape helps to monitor and manage the prices of more than 30.000 products at GrejFreak. If done manually, it would have been a huge task and can be automated by creating price strategies and setting up automated reports if something goes below a certain treshold.

PROS

The main selling point of PriceShape is its ease of use and its simple interface for the end-users. Furthermore, the integration with our webshop platform was easy to setup. Lastly, the customer service at PriceShape is impressive, as answers to any questions are answered within minutes.

CONS

I currently does not have anything to comment on in regards to the cons of using PriceShape.

Reason for choosing PriceShape

PriceShape was also based here in Aarhus as ourselves and multiple employees at GrejFreak had previously collaborated with PriceShape's [SENSITIVE CONTENT]

Vendor Response

Hi Rasmus! Thank you very much for your great review! We enjoy our collaboration, and hope to help you and Grejfreak succeed with your great ambitions! All the best - Nicolaj

Replied January 2023

Andreas

Import and Export, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Your new best friend

We are able to track our whole assortment and set strategies depending on multiple factors. This gives us total control over our business and profit. The quick support, continuous follow ups and educations makes Priceshape a no brainer for us.

PROS

As a small e-commerce with over 5000 SKU's, competitive pricing while keeping our profit has always been a struggle. With Priceshape we took control over our whole assortment over night and saved tons of hours of manual labour.

CONS

The word "least" in combination with like isn't in the vocabulary when it comes to Priceshape.

Reason for choosing PriceShape

The Priceshape team has a service level that's beyond any other SaaS company I have ever worked with before. That, in combination with a unbeatable software is a winning combination. They really do put the customer first and deliver tailored solutions whenever we face technical barriers.

Vendor Response

Hi Andreas, Thank you for the insightful review of PriceShape. Your feedback is invaluable to us as we continue to develop and improve our platform. We are pleased to hear that PriceShape has been instrumental in helping you manage your large assortment of SKUs efficiently. Your satisfaction with our customer support is also encouraging, and we strive to maintain that high standard of service for all our customers. We appreciate your recognition of PriceShape's comprehensive features and benefits. The ability to track your entire assortment and set custom strategies based on various factors is a powerful advantage that allows you to gain complete control over your business and profit margins. In comparing PriceShape to Prisync, you highlighted our outstanding customer service, which sets us apart from other SaaS companies. We are committed to putting our customers first and providing them with tailored solutions to address their specific needs.

Replied January 2024

Anonymous

51-200 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

2

Reviewed June 2022

Decent service, lacks features for bigger product catalogues

PROS

It's simple to use and setup, which is great for small businesses.

CONS

It lacks advanced rules, so it might not be the best choice for larger businesses. Additionally, it's more expensive than the competition if you have a lot of products.

Vendor Response

Hi, Thank you for your review! I would love to go in further dialog with you, regarding the elements you believe you are missing, in terms of the advanced rules, as i am certain, that we would be able to live up to your requirements. Our pricing strategies gives you endless possibilities, for setting up rules, based on the market, your performance, stock level and your own data information. Please let me know if you would like to have a talk how to utilize these possibilities. I can be contacted at nl@priceshape.dk All the best - Nicolaj

Replied January 2023

Chris

Furniture, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

Best tool on the market

We are now able to monitor our B2B customers, and are using dynamic tags in order to monitor online and offline products.

PROS

In our case the product list are one of the things we uses the most - simple but still a perfect overview. Besides that the dynamic tags are key to us. The integration was very fast. Once we had the feed ready Priceshape integrated it and we were good to go. We also had a couple of onboarding session, making sure that the Ecom team knew how to work with the tool.

CONS

Would be nice with a scraping opportunity incl. in the price.

Reason for choosing PriceShape

Priceshape has a lot better interface than all of the competitors we look into. The system is fast, the features are very good. The support are 10/10 and the tool is developing all the time. A lot more value for money than other tools that I have tested.

Vendor Response

Hi Chris, Thank you for this great and positive review! We enjoy our collaboration with you guys, look very much forward for many great and postive years to come with you as a PriceShape Client. All the best - Nicolaj

Replied January 2023

Stephen

Wholesale, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

WBC Review

Excellent customer service, always there to help when you need them. The overall tool is excellent and it will constantly evolve, I'm sure of. PriceShape are excellent to work beside.

PROS

PriceShape is a fantastic tool that we have used over the past few months. Its an inexpensive competitive analysis tool that does everything that you need.The comp analysis function is excellent and it has saved me so much time, rather than having to constantly search for competitors pricing manually. We get daily email of any competitors prices changing as well which really helps.

CONS

N/A - Excellent tool that I've had zero issues with

Reason for choosing PriceShape

Much better, the trial from Prisync wasn't very good. They didn't really help at all, while PriceShape helped and got me set up within an instant and have been helpful from the start.

Vendor Response

Hi Stephen, Thank you for taking the time to share your positive feedback about PriceShape! We are thrilled to hear that you are finding the tool to be so valuable in your business. We are particularly pleased that you appreciate our competitive analysis function, which saves you time and effort by automatically tracking and comparing your prices to those of your competitors. We are also glad that you find our daily email alerts helpful in keeping you informed of price changes. Your comments about our excellent customer service are also gratifying. We strive to provide our customers with responsive and knowledgeable support, and we are glad that you have found our team to be helpful and responsive.

Replied January 2024

Stefan

Retail, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2021

Great product and staff!

Great. Very supportive company that wants their customers to succeed!

PROS

Easy to use, displays important data in an attractive and easy way.

CONS

As anything new it takes a little time to get used to. But when you do its easy to continue.

Reasons for switching to PriceShape

Priceshape is more professional and have better features.

Vendor Response

Hi Stefan, Thank you for this really great review! We do want you to succeed, and we hope that the means of our platform has helped you to do just that! All the best - Nicolaj

Replied January 2023

Marcello

Retail, 1 employee

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Great tool - can't do without anymore

Great. Not to mention their support staff. They always go the extra mile. They understand what you want and they always try to provide solutions.

PROS

It just works. I've tried several tools before signing up with PriceShape. Several other tools took ages to find products from competitors. Some tools even failed at finding anything on the net. PriceShape found a long list of competitors quickly and they constantly find new competitors.

CONS

I'm trying to think of any cons but no, there are none.

Reason for choosing PriceShape

After a few miserable experiences with other products I just thought I would give PriceShape a try too. Since it worked out well, I kept it.

Reasons for switching to PriceShape

I tried several products. One of them did not have a free trial so I had to sign an agreement before being able to test the product. After a while I had to cancel my subscription because the software was unable to find competitors. Luckily I found PriceShape afterwards.

Vendor Response

Hi Marcello, Thank you for your insightful and positive review of PriceShape. We are thrilled to hear that you have found our software to be so effective in your pricing strategy. We appreciate your recognition of our comprehensive competitor analysis capabilities. Our team constantly strives to expand our database of competitors, ensuring that our users have access to the most up-to-date market information. Your feedback regarding our exceptional customer support is equally gratifying. We take pride in our commitment to providing prompt, knowledgeable, and personalized assistance to our customers.

Replied January 2024

Kristian

Accounting, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2023

Great pricing tool with good costumer serivce

The level of costumer support is very high. PriceShape acts fast and with constructive feedback and new solutions. A necessary tool and business partner that helps to make sure that we have the right prices.

PROS

The new dashboards are good for visualizing data Assortment account - makes it possible to get a deeper view in the market Price strategy Reporting

CONS

Some features are still under development, but PriceShape is quick to solve these challenges and are open to dialogue

Vendor Response

Hi Kristian, We appreciate your positive feedback on PriceShape's new dashboards, assortment account, price strategy, and reporting capabilities. We are constantly working to improve our platform and add new features to meet the evolving needs of our customers. We understand that some features may still be under development, and we appreciate your understanding as we work to complete them. We are committed to providing our customers with a complete and robust set of tools for data-driven pricing decisions. Your recognition of our customer support is greatly valued. We are dedicated to providing our customers with prompt, helpful, and knowledgeable support. We actively seek feedback from our customers to identify areas for improvement and strive to provide a seamless and positive user experience.

Replied January 2024

Lenny

Retail, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2023

Great company with friendly customer support

My overall experience with PriceShape is that it is an amazing software to use if you want to be more competing with all your pricing. The customer support is amazing.

PROS

PriceShape makes competing in the market very easy since it scans all products you are selling on Google and returns your competitor's prices into a user-friendly dashboard. The customer support is excellent and everybody does his or her best to give you a great experience. The feeds are great and are very useful for advertising on Google.

CONS

The biggest con is that you are not able to refresh the feed multiple times a day. It is only possible to refresh the feed once a day per store. It would be great if the limit would be raised. I get that it requires a lot of bandwidth to refresh the feed multiple times a day, but it is required if your purchasing prices change many times.

Vendor Response

Dear Lenny, Thank you very much for your review! We enjoy working with you. Remember you feed is being automatically updated 4 times a day, at time you can define yourself with you Customer Success Manager. Additionally you have the one time manually update. Otherwise, we will at all time be happy to help you with that, if you write in the support chat. But we have taken you comments into considerations and passed the messages on to our Tech team, for future optimization of your platform. I wish you all the best - Enjoy the work with our platform. - Nicolaj

Replied January 2023

Søren

Building Materials, 1,001-5,000 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

2

Reviewed March 2023

Mostly satisfied

The overall experience is great, with some room for improvement.

PROS

It gives a quick overview of competitor prices via the dashboard.The export function allows further analysis of the data on our end.

CONS

It seems like the response time is sometimes rather slow on the webpage. e.g. when clicking on product list, it often takes around 10 seconds, which is a lot when you navigate back and forth.

Vendor Response

Hi Søren, Thank you for taking the time to share your feedback on our SaaS software. We appreciate your positive comments about our dashboard and export function, and we are working to address the slow response time issue you mentioned. We are committed to providing our customers with a seamless and efficient experience, and we are always looking for ways to improve our product. Your feedback will help us make the necessary changes to ensure that our software is as user-friendly as possible.

Replied January 2024

User Profile

Joakim

Verified reviewer

Retail, 1,001-5,000 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

High-quality scraping with a intuitive interface that brings a lot of useful features

It greatly support us in our daily work with pricing, and gives us an overall view of our competitive landscape in order to more easily orient our business forward.

PROS

It's Intuitive interface that gives the user very valuable input in the daily work of pricing. A great onboard experience and a world-class support creates opportunities for you as a user to use the tool fully already in the first week.

CONS

If features are missing or could be improved, PriceShape are responsive to this and continuously develop based on our needs and wishes. There are features that we don't use yet, but that we will start using as we grow into the tool.

Reasons for switching to PriceShape

We needed a partner who understands our challenges and where we can learn and solve these together, and PriceShape turned out to be a good choice and a great partner in this.

Vendor Response

Thank you for your insightful review of PriceShape. We are thrilled to hear that you have found the tool to be a valuable resource for your pricing efforts. We are particularly pleased that you appreciate our user-friendly interface, comprehensive onboarding experience, and responsive customer support. We are committed to continuously improving PriceShape based on the feedback of our users. We are always open to suggestions for new features or improvements, and we are always working to make the tool more intuitive and user-friendly.

Replied January 2024

Dario

Health, Wellness and Fitness, 201-500 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2023

Great & easy tool, fantastic onboarding & customer support

In just a few weeks the platform allowed us to:- define competition-based prices in 4 different international markets- increase our margin while staying competitive- start selling products that we were proposing at too high prices / with too high margins- suggest the review of our purchasing phase where our prices were higher than the median or average prices of all markets- benchmark the attractivity of our assortment- test the attractivity/sustainability of potential new markets

PROS

Quick deployement, easiness of use, opportunity & easiness of integration with other tools, fantastic customer support & management, knowledge of pricing landscape., reasonable pricing, flexibility

CONS

So far there is nothing I haven't liked. Yet I expect 2 things that now are not available:1) accessibility of historical data ie time filters allowing to go to & from in the time & check our and our competitors' prices at different dates2) extension of the scraped universe beyond Google Shopping ie to leading price comparators, including vertical ones

Reason for choosing PriceShape

Great UX, very transparent commercial approach, good pricing and flexibility, easiness of implementation and scalability

Vendor Response

Hi Dario Thank you for sharing your valuable feedback on PriceShape. We are delighted to hear that you have found the platform to be user-friendly, easy to integrate with other tools, and provides excellent customer support. We are also pleased that you have seen significant benefits from using PriceShape, including increased margin, improved competitiveness, and the ability to benchmark your assortment. We are committed to continuously improving PriceShape and are working on adding the two features you mentioned. Thank you again for your feedback. We appreciate your continued support of PriceShape.

Replied January 2024

Gary

Retail, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Great Software

Very good company to work with, everyone has been very helpful.

PROS

Competitor pricing is great on price shape. The scraper does a top job.

CONS

Integration into AdWords to determine actual profit.

Vendor Response

Hi Gary, Thank you for your valuable feedback! We are glad to hear that you are satisfied with PriceShape's competitor pricing and scraper functionality. We are also committed to providing excellent customer support and appreciate your recognition of our team's efforts. Regarding your feedback on integrating PriceShape with AdWords to determine actual profit: We understand your desire to have more precise profit insights. We are currently working on developing further integrations with AdWords and other marketing platforms to provide our users with a more holistic view of their marketing performance.

Replied January 2024

Andreas

Furniture, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Valuable insights

PriceShape has allowed us to keep up with competitors, as well as research new markets and areas of expansion.

PROS

Super easy to setup and get started, with great help along the way when needed.

CONS

Could be considered a high price of entry depending on your use and size.

Vendor Response

Hi Andreas, Thank you for your positive feedback on PriceShape's ease of setup and user-friendly interface. We are committed to making our platform as intuitive and straightforward as possible to ensure that our users can quickly get started and begin leveraging the power of price intelligence to optimize their pricing strategies. We also appreciate your recognition of our helpful customer support team. We are always here to assist our users, providing guidance and assistance throughout their journey with PriceShape. Regarding your feedback on the potential for high pricing, we understand that pricing can be a factor for businesses of all sizes. We offer a variety of pricing plans to accommodate different needs and budgets, and we are committed to providing our users with the best possible value for their investment.

Replied January 2024

Marco

Retail, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Great, easy to use (re)pricing platform

Very useful tool that helps us to keep our pices up-to-date in a dynamic market.

PROS

Extensive pricing insights and pricing history, integrated with Google Analytics data. Easy to set up price strategies and custom reports. Effective integration with Google Shopping.

CONS

With so many options in the settings of dynamic tags and price strategies, it takes some time to find the right and most effective setup. Some inspiration from other use cases might be helpful.

Vendor Response

Hi Marco, Thank you for sharing your valuable feedback on PriceShape. We're delighted to hear that you're finding the tool useful for keeping your prices up-to-date in a dynamic market. We appreciate your recognition of our extensive pricing insights, pricing history integration with Google Analytics data. We understand your concern about the numerous options available in the dynamic tags and price strategy settings. We're constantly working to improve the user experience and make it easier for our users to find the right settings for their specific needs.

Replied January 2024

Mads

Retail, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

Great product

Very good. As a webshop with many different product and competitors, without Price Shape we would not be able to adjust our prices in order to remain competitive.

PROS

- Usability/ease of use - Scraping quality - Setting up differentiated price strategies - Customer service

CONS

- Not much tbh. Would be nice to be able to set up timely based prices

Vendor Response

Hi Mads, Thank you for your positive feedback! We are thrilled to hear that you are pleased with PriceShape's usability, scraping quality, price strategy capabilities, and customer service. We are continually working to improve our platform and address any feedback from our users. Regarding your suggestion to implement time-based pricing: We understand the value of dynamic pricing strategies that adapt to specific time periods or events. This is a feature that we are considering adding to our platform in the future.

Replied January 2024

Onno

Retail, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

Top tier tool for E-Commerce

PROS

PriceShape has an great support team that provides precise and quick solutions.The Customer-Succes-Manager is constantly showing how to improve strategies and making sure every tool is being used to its fullest potential.Navigating is made easy with a good layout.Implementing google analytics data with a quick integration. Easy to learn price-strategy builder.

CONS

There are things that are "only" good/average but nothing that we would categorise as a "con".

Vendor Response

Hi Onno Thank you for your positive review of PriceShape! We are so glad to hear that you are enjoying the software and that our support team has been helpful. We are always working to improve our products and services, and we appreciate your feedback. We are glad that you find the layout of the software to be easy to use, and that the integration with Google Analytics is quick and easy. We are also pleased that you find the price strategy builder to be easy to learn.

Replied January 2024

Line

Apparel & Fashion, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2023

Great software at a reasonable price

PROS

That we can monitor and react to the pricing on the market on a daily basis. This would not have been possible without the software.

CONS

We have som requests for additional features (e.g. consideration of the number of sizes in stock at the competitors) that are not yet developed. But we have a good and ongoing dialogue with Priceshape on the development of these features.

Vendor Response

Hi Line, Thank you very much for your review of us and our Platform. We enjoy the dialogue with you, which we expect will end with a new and awesome features to benefit you and other customers. Thanks for your collaboration! All the best - Nicolaj

Replied January 2023

Ralph

Consumer Goods, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed November 2023

PriceShape review

The overall experience is very good. You get a lot of worth out of the data they generate. And it is very easy to use.

PROS

The help with setting it all up, and how easy it is to use.

CONS

there are occasional bugs in the system. This can interfere with your work-flow but they are resolved quickly.

Vendor Response

Hi Ralph, Thank you for your positive feedback on PriceShape's ease of use and setup assistance. We are committed to providing our customers with a smooth and intuitive experience, and we are pleased that you found the onboarding process to be helpful and straightforward. We understand that occasional bugs can be frustrating, and we apologize for any disruption they may cause to your workflow. We are constantly working to improve our software and address any issues that arise. We appreciate your patience as we work towards making PriceShape even more reliable and user-friendly.

Replied January 2024

Shannah

Cosmetics, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2023

Droginet

It gives you a clear vision of how our prices are build up. It makes it easy to get a grip of the whole assortiment.

PROS

It's an easy platform which is very good to work with. It has a lot of options to go deeper into material.

CONS

I would like to have an option to price items with a percentage instead of profit.

Vendor Response

Hi Shannah, Thank you for your feedback on our SaaS software. We are glad to hear that you find it to be an easy-to-use platform with a lot of options to go deeper into material. We appreciate your comments about the benefits of our software. It gives you a clear vision of how your prices are built up and makes it easy to get a grip of the whole assortment. We are committed to providing our customers with the best possible experience, and we will continue to work to improve our software based on your feedback.

Replied January 2024

Sigbjørn

Retail, 501-1,000 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Priceshape

PROS

Easy to use - good quality - easy to setup

CONS

No - so far it has all the functions we need.

Vendor Response

Hi Sigbjørn, Thank you for sharing your positive review of our SaaS software! We are glad to hear that you are finding it easy to use, high-quality, and simple to set up. We are also pleased to hear that you have not yet encountered any cons with our software. This is a testament to our commitment to providing our customers with a high-quality, user-friendly experience. We appreciate your feedback and will continue to strive to improve our software in order to meet the needs of our customers.

Replied January 2024

David

Retail, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2023

David

Ive had a really good experience and the customer support is great!

PROS

I´ve really enjoyed being able to spend more of time working to develope instead of manually changing prices

Vendor Response

Hi David Thank you for your feedback! We are glad to hear that you are enjoying the time savings and improved productivity you are experiencing by using our software. We are also committed to providing excellent customer support, and we appreciate you taking the time to share your positive experience. We are always working to improve our software, and we appreciate your feedback on how we can make it even better. We will use your feedback to help us develop new features and enhancements that will benefit all of our customers. Thank you again for your feedback! We look forward to helping you continue to succeed with our software.

Replied January 2024

Ulrike

Retail, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

use it! love it!

PROS

easy handling, fast implementation professional customer service

CONS

There is nothing to be not liked - all fine!

Vendor Response

Hi Ulrike Thank you for your enthusiastic review of PriceShape! We're thrilled to hear that you're finding it easy to use and implement, and that our customer service has been helpful and professional. Best regards, The PriceShape Team

Replied February 2024

Jukka

Retail, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

compare your price to current market with easy method

Now we have data why some products are not selling well online and why some products do well.

PROS

Connection to analytics and get good data from priceshape on product level to see how right price on product is important nowdays

CONS

not able to connect 2 feed to build perfect data for priceshape.

Vendor Response

Hi Jukka, Thank you for your review! We are excited to present a new upgrade for you very soon, including the possibility of joining serval feeds into PriceShape. Will keep you posted! All the best - Nicolaj

Replied January 2023

Showing 1 - 24 of 24 Reviews