About CyberOne

CyberOne is a governance, risk and compliance (GRC) solution that helps businesses across banking, retail, automotive, healthcare and other industries identify and mitigate cybersecurity threats in compliance with industry regulations. Professionals can assess potential risks by performing qualitative/quantitative analysis of key performance metrics.

CyberOne comes with an administrative dashboard, which enables organizations to create new policies, perform audits and generate analytical reports. Managers can document mitigated issues in a risk ledger and receive escalation alerts on critical incidents. Additionally, users can streamline operational processes in accordance with regulatory standards such as HIPAA, NIST, SOC and ISO among others.

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Supported Operating System(s):

Web browser (OS agnostic)

18 Reviews of CyberOne

Average User Ratings

Overall

4.89 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(16)

16

4 stars

(2)

2

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 18 results

January 2020

Rob from VMware

Verified Reviewer

Company Size: 10,000+ employees

Industry: Computer Software

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2020

Great GRC solution for any sized organization

Pros

Because it's based on the SalesForce platform, the GRC software is stable and functional. Plus the support that I've received for training, customization, and reporting is quick and effective.

Cons

This software does the GRC tracking that it needs to do and better than other software tool options. GRC software is can be challenging and this software is the least challenging to setup and start using.

Reasons for Choosing CyberOne

Best out of the box experience of similar GRC solutions and fastest implementation time of all.

April 2020

Raquese from WhiteHawl

Company Size: 11-50 employees

Industry: Computer & Network Security

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2020

Easy to use and very helpful customer service

The business problems that are being solved are being able to implement a cyber risk program in a more streamlined process creating room to keep our overhead low and less man power intensive because of the atomization CyberOne creates.

Pros

This product is definitely one of a kind. I have been using this platform for about a year now and it has helped out tremendously. Not only is this platform easy to use but its affordable, impactful, and easy to implement. Lastly, I cannot thanks the customer service team enough for their rapid responses. If there is a question or anything that needs to be done it is corrected in a timely manner and there is also a great reference location should a user have any questions.

Cons

During the year of using this software anything that needed to be corrected the team is really fast on fixing bugs and rolling out anything new.

December 2019

Chris from Worldpay/FIS

Company Size: 10,000+ employees

Industry: Financial Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

December 2019

Great Product, Amazing Customer Support

This product helped our team raise our Gartner maturity rating and solve our issue management problems

Pros

- Very easy to use and met all of our needs. - Customer support team is very accessible - Friendly user interface - Easy to use reporting tools - Can enable MFA and/or integrate with access management systems

Cons

Our team was not able to work on development of new functionality, we had to rely on CyberOne to make changes. I wish wish we had to ability to make changes to email notifications, the required fields for assessments, and automation.

June 2020

Israel from WhiteHawk CEC, Inc.

Verified Reviewer

Company Size: 11-50 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2020

CyberOne Rocks!

CyberOne helped us organize various compliance standards, that frankly, we did not have the bandwidth to execute on. We weren't sure what to expect, but they have exceeded all expectations.

Pros

We love the flexibility of the platform. The ability to customize it to our needs and industry. It is very easy to use and implement. Its ability to scale is very impressive as our customer base continues to grow. We are super confident that CyberOne has the right tools to help us achieve our goals.

Cons

As with any new software, there is a small learning curb. Our team adapted well and encountered to major challenges.

February 2020

Katherine from Virescit Tactical Systems

Company Size: 11-50 employees

Industry: Computer & Network Security

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2020

A Must Have if Visibility into your Supply Chain & Vendor Accountability Matters to your Operations

The community support is what set CyberOne above others. I felt confident using the tools, and if issues arose, I knew I had a great team to address my concerns and remediate issues.

Pros

1.-) Super customizable, easy interface, multi pipelines, streamlined 2.-) Unified communications 3.-) the ability to customize information for vendors and engage via a 1-stop shop 4.-) Multichannel contact widgets 5.-) Automation and visual workflow 6.-) easy to use tracking, setting up triggers, compliance, policy mapping, supply chain risk management and threat intelligence fields 7.-) Great community support

Cons

In some places there is a confusion between the new and the old interface. But this was fixed early on, so the community support is top notch. Honestly, there is not much for criticism as it can be improved with the users. Like I said earlier, you can cater Cyber1 to match your specific needs. The portal, like any others takes a bit of time to get accustomed. There is a lot to offer, and as such, lots to learn. Give yourself time to become familiar with it, utilize the demo environment, and keep brushing up on the tools and widgets. It takes time, but will be worth it in the end. In the end, Cyber1 helps improve vendor accountability and provide visibility in near-as-real time into supply chain management. A must for anyone that works in the wild west of cyberspace.