GoAudits

RATING:

4.8

(110)

About GoAudits

GoAudits is an all-in-one inspection platform that helps retail chains, telecommunication companies, food manufacturers, construction companies conduct standard, quality, and safety audits. Businesses can easily plan and schedule inspections on any device, whether it's offline or online. Features include custom checklists, digital inspection tools, inspection reporting, task management, and real-time inspection insights. With GoAudits, users can conduct inspections for any use case such as store inspections, quality control, property assessments, internal auditing, and more. GoAudits instantly generate insightful reports and automatically email them to the right people for real-time information. With their advanced analytics dashboard, businesses can delve into operat...

Awards and Recognition

FrontRunner 2024
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

GoAudits Pricing

After a 14-day FREE trial, our licenses start at $10 per month.

Starting price: 

$10.00 per month

Free trial: 

Available

Free version: 

Not Available

Efficient mobile audits
Slide 1 of 4

GoAudits Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for GoAudits

1 - 5 of 110 Reviews

User Profile

Duncan

Verified reviewer

Hospitality, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2022

Venners Compliance is powered by Go Audits

PROS

Venners uses the Go Audits platform to conduct audits for a range of clients in the hospitality, franchise, and retail sectors. The platform offers us a versatile tool allowing us to tailor each audit to our client’s company requirements. The powerful action management tools are particularly useful, and we have achieved over 92.0% engagement with site managers registering actions and closing assigned tasks. We have been particularly impressed with the customer support team who have always reacted quickly, to answer queries or to help build bespoke report templates. Thank you, keep up the good work.

CONS

There are no significant issues with the platform. Any day to day problems are very quickly resolved by the support team.

Vendor Response

Duncan, great to hear that you're satisfied with our Customer Support, and how useful the Task Management tool has been to you - 92% engagement is an impressive figure! Best wishes from the GoAudits team.

Replied April 2022

Ben

Renewables & Environment, 11-50 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2023

So far so good!

Pretty good so far. Time will tell!

PROS

I've been uploading and creating checklists for my Assessors. I don't use the software. But the software is user-friendly and intuitive. There are some features which could be improved, but having trialled another well-known auditing app, GoAudits is on a par, all-told. The support is fantastic - you don't have to wait long for assistance. I also like the fact that you can upload a checklist in almost any format, and GoAudits will do the heavy lifting for you, all as part of the service. Compared with other similar products on offer, this is fantastic. Plus, you have plenty of templates ready to use, or you can create your own, all at a competitive price point. It's early days, but I'm looking to subscribe for all the reasons stated.

CONS

We haven't tried using it in the field yet, so my comments will be limited to the 'backend design' of things. It can be a bit clunky having to edit checklists you've been using, in the Form Builder section. But I don't think its vastly different from most other similar offerings out there, especially when you consider all that's on offer for the price plans, and the quality of support.

Reason for choosing GoAudits

As stated, a good suite of options, ease of use, and good responsive support from the get-go, all at a competitive price point.

Reasons for switching to GoAudits

The support with the other provider was very hit and miss. When you need support ASAP, but your help is the other side of the pond, that's not too comforting. Payment options were a little limited.

Vendor Response

Hi Ben. Thank you for taking the time to review and provide feedback on GoAudits. We are thrilled that you find our platform user-friendly and intuitive, and that you have found our templates useful. It is also great to hear that our support team provided excellent assistance. We appreciate your recommendation of GoAudits and look forward to continuing to provide you with a helpful and efficient experience.

Replied May 2023

Beth

Executive Office, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

FUNCTIONALITY

3

Reviewed February 2023

Go Audit Checklist

The more in-depth you have to be with details, the more the app seems to struggle.

PROS

Management can easily delete/ update any questions.

CONS

The product often logs you out when trying to upload photos, this happens on a daily basis.Limits you to only uploading 4 photos when showing damage ect, so limits what you can show on reports.If you press 'no' for option it lowers the percentage of the report or in some cases wont let you complete until marked'yes'.

Vendor Response

Hi Beth. We appreciate you for taking the time to share your thoughts. We are constantly working on improving the app, so we can assure you that our team will revise your feedback. We are glad you found the app's flexibility helpful, and thank you again for your feedback.

Replied February 2023

manoj kumar

Food & Beverages, 201-500 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Customer Friendly Support Team

PROS

Its ease your way of doing audit . training the team is easy.

CONS

Nothing. you can find everything. it works even without Wi-Fi or mobile data during audit. while synchronization time only it needs network. no loss of Datas

Vendor Response

Thank you for your feedback! We're glad that the GoAudits app has made your audits easier and that you appreciate our customer support and the app's offline functionality.

Replied May 2024

Gordon

Retail, 10,000+ employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2021

Gordon B&M

Working with Goaudits has been great the support team have always been a great help with any problems. Goaudits have also listened to our requirements over the time we have been using there system and made many changes to there system for our company needs.

PROS

I found the app on the phone so easy to use and navigate. The desktop software was a little more complicated but after using it for a month and with the help of goaudits support I was taught all I needed to know. The integration to the business was easy.

CONS

Navigating the dashboard and back system was difficult. The reports generated are not in the format or layout I would prefer and find it hard to convert it to what I would like.

Reason for choosing GoAudits

Goaudits were open honest and able to deliver workable changes to there system for our company needs. I auditor were less interested to help integrate there system to our company needs.

Vendor Response

Thank you for the honest feedback, we keep improving GoAudits and we hope that you will find our redesigned admin portal is easier to use!

Replied March 2021