About INFIMA

INFIMA is a security awareness training solution that helps organizations design and manage custom training programs to deliver knowledge about compliance regulation, cyber safety, threat management, and best practices. The platform includes simulated phishing attacks, which allow businesses to launch mock attacks to identify and re-train vulnerable employees across departments.

INFIMA lets enterprises utilize learning modules to establish data security processes, best practices and compliance guidelines via a unified portal. It includes an automated notifications system, which sends email reminders to employees about invitations, announcements, and assigned tasks. Additionally, administrators can streamline training and assessments operations using the customi...


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8 Reviews of INFIMA

Average User Ratings

Overall

5 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(8)

8

4 stars

(0)

0

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

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Showing 1 - 8 of 8 results

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July 2020

Nicole from HyperEdge Technologies

Company Size: 51-200 employees

Industry: Information Technology and Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2020

Why Not INFIMA?

Recommend 100% of the time.

Pros

The agility of the Infima team to not only meet my requests but exceed my expectations every time. The software itself is easy to use, intuitive for all, and the reporting is excellent.

Cons

Just getting the name out there. With some established players in the space, getting the internal buy in.

Reasons for Switching to INFIMA

It exceed my needs

July 2020

Nathalia from IT

Company Size: 11-50 employees

Industry: Information Technology and Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2020

INFIMA ROCKS!

Our overall experience is FANTASTIC!

Pros

INFIMA is easy to use and requires no upkeep. Its everything you need bundled into one package. Their support team is very responsive. If there is ever an issue/concern or if I every have questions they are on it immediately.

Cons

One flaw we found in the software is that courses progress on a company level and not individual level. It would be convenient to have the choice, because we are noticing less participation if the course is not rolled out on a regular basis to all employees.

May 2021

Chris from SA IT Services

Company Size: 51-200 employees

Industry: Information Technology and Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2021

Managed Services Gold Nugget

Great partners. Very active engagement. Professionally crafted material that represents us well with our clients. Would highly recommend INFIMA as a Security Awareness partner.

Pros

It is extremely simple to get your clients setup with INFIMA's Security Awareness Training program. When (infrequently) I have required assistance with setup/configuration, INFIMA has been readily available for support.

Cons

It's not so much a dislike, but rather a recommendation. It is important to be careful with timing when setting up new clients. Training notifications go out twice a month by default, and you want to make sure you don't send out a simulated phish BEFORE the training.

May 2021

Calvin from PC of Mind Technologies

Company Size: 2-10 employees

Industry: Information Technology and Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2021

Automated and easy setup

Pros

Easy to use and set up. It makes our lives easier not having to manage it constantly. I've already recommended it to several companies and our software distributor so they are really interested as well. Being able to add users automatically and have a new company set up within 10mins is great. At first we thought the fully automated process would be a problem but not having to manage it and launch campaigns constantly has saved us time and still gets the job done.

Cons

Reports could be a bit better or able to be generated on the fly.

Response from INFIMA

Replied May 2021

Thanks Calvin! Love your Partnership! We'll keep improving to make your experience a delight.

July 2020

Timothy from Avancent

Company Size: 2-10 employees

Industry: Information Technology and Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2020

Easy and effective solution to training employees to be mindful of phishing

Great to work with, well managed, and staying ahead of industry phishing issues.

Pros

The tool is largely intuitive, but when questions do come up there are multiple ways to contact the Infima team and they respond very quickly.

Cons

We have at times seen the training alerts go to spam or junk even after white listing protocol. The problem appears to be at the user device level, but it does impact a small minority of users.

July 2020

Justin from ION247

Company Size: 51-200 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2020

Amazing Cybersecurity Company

Absolute Raving Fan of Infima.

Pros

Cybersecurity Awareness Training is constantly providing new content and training users to be on the lookout for up to date, real time threats. Behavioral Testing is spot on! I work in IT/Cyber Industry and they got me.

Cons

No cons at all. Great company, great leadership and exceptional service.

Reasons for Choosing INFIMA

Expertise, Customer Service and Integrity.

July 2020

Eric from Hello Destination Management

Company Size: 51-200 employees

Industry: Hospitality

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2020

Infima trainging for better end user security

Fantastic. It has actually exceeded my expectations.

Pros

The training has been very effective. My end users are paying more attention, are more in tune with security, and pay close attention to emails. I really love the phishing emails they send to test the users. These are incredible and very, very real. I have seen several of them and unless you are paying attention and employee the techniques in the training videos you will be fooled.

Cons

Don't really have any. The service and support have been fantastic

July 2020

Adam from Losey PLLC

Company Size: 11-50 employees

Industry: Legal Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2020

Great Value and Strong Product

Great experience; very satisfied customer.

Pros

Ease of use, integration, and quality of product.

Cons

Would be good if they had more offerings for other related services.